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Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Clinical Coding Now Clinical coding is a vital aspect of healthcare operations, as it ensures accurate and consistent tracking of medical diagnoses and procedures. This in turn, helps with reimbursement claims, medical research, and overall quality of patient care. This clinical coding bundle was created by specialists in the field to help you understand clinical coding better. You may use your knowledge in the real world by taking the most pertinent courses, which are included in this clinical coding package. All the most recent subjects have been addressed in this course to make you more equipped for a career in clinical coding. Enrol today to start a lucrative career in clinical coding! Learning Outcomes of this Clinical Coding Bundle: Understanding the principles and practices of clinical coding, including the use of classification systems such as the ICD and CPT. Knowing how to use coding software and tools to accurately assign codes to patient records and claims. Being able to interpret and apply coding guidelines and regulations. Understanding the importance of accurate coding in healthcare billing and reimbursement. Knowing how to use coding principles to analyse and improve coding efficiency. Understanding how to use coding data to support quality improvement initiatives. Being able to communicate effectively with other healthcare professionals about coding issues. Along with this Clinical Coding course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Clinical Coding Bundle Consists of the following Premium courses: Course 01: Clinical Coding Course 02: Medication Administration Level 4 Course 03: Pharmacy Skills Training Level 4 Course 04: Medical Transcription Course 05: Medical Law Course 06: Medical Receptionist: Responsibilities and Skills Course 07: Consent in Healthcare Course 08: GDPR in Healthcare Course 09: Infection Prevention Training Course 10: Time Management Course 11: Level 2 Microsoft Office Essentials Key features of this Clinical Coding course: This Clinical Coding bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Clinical Coding is entirely online 24/7 Learner support So, enrol Clinical Coding now to advance your career! Our Clinical Coding course bundle is designed to provide a detailed understanding of the principles and practices of clinical Coding. You will learn about the different classification systems and coding guidelines used in the healthcare industry; it includes the International Classification of Diseases (ICD) and the Current Procedural Terminology (CPT). You will also learn to use coding software and tools to assign codes to patient records and claims accurately. Course Curriculum: Course 01: Clinical Coding Unit 01: Introduction Unit 02: PCS 3M Workshop Unit 03: PCS 3M Workshop Unit 04: PCS 3M Workshop Unit 05: PCS 3M Workshop Unit 06: PCS 3M Workshop ----- 10 more courses-------- How will I get my Clinical Coding Certificate? After successfully completing the Clinical Coding course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 135 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Clinical Coding course is for all Requirements This Clinical Coding course has been designed to be fully compatible with tablets and smartphones. Career path Our Clinical Coding course will aid the learners in pursuing the following line of works - Clinical coder: £22,000 - £40,000 per year Medical billing specialist: £20,000 - £30,000 per year Healthcare administrator: £25,000 - £45,000 per year Medical records technician: £20,000 - £30,000 per year Health information manager: £35,000 - £65,000 per year Clinical Coding Intern Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Clinical Coding) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan

With Sarah Hannah Introduction With the recent resurgence of period dramas both on stage and especially on the screen, the demand for ‘Classically Trained’ actors has never been greater. Changes in the way we audition has also seen an increase in actors being called upon to audition and self-tape with Shakespearean monologues leaving many actors intimidated and uncertain about how to best prepare. Ideal for actors of all ability, this online workshop will teach you all of the basic rules for acting in verse, perfect for any period drama work on screen… and then learn how Shakespeare and others break the rules! What these ‘rule breaks’ are for and the amazing help that this gives you when speaking these lines and bringing your character to life. This course can be complimented by our Secrets of Acting Shakespeare: First Folio Technique course. Meet Your Tutor Sarah Hannah Actress, Acting and Audition Coach Sarah Hannah is a highly experienced professional actress, acting and audition coach. Bringing her extensive experience of working on stage and screen, Sarah will focus on enhancing your passion and understanding of the works of William Shakespeare. Course Outline *You will be sent a pdf worksheet for this workshop that you will need to write on. It is therefore recommended that you print it out if you can. A strong internet connection is required to join our live online courses and workshops. Please test your connection before booking as we cannot refund due to technical issues. Please familarise yourself with Zoom before attending your workshop. Your camera will be required to be switch on during the workshop. Additional Information Features Suitable if you are (17 yrs+) and looking to discover Shakespeare Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Learning Outcomes Appreciate a deeper understanding of Shakespeare Course Location Held Online Via Zoom

Are you curious how human resource managers have been to work when you think about how slow their works are? This course will help you answer this dilemma, and you will be able to become someone who is very productive in their company. Description: If you are someone who needs help with the training process because you haven't learned much, then this course will help you. You will be introduced to everything about specific training and the workshop basics. You will be able to determine attendees and location for the training and workshop to be conducted. Then you will be able to create agenda and follow up plan. Lastly, you will know how to encourage people to participate in the activities of your workshop Course Highlights Training Workshops Managing Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Training Workshops Managing Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Training Workshops Managing Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Training Workshops Managing Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Training Workshops Managing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction To Workshop 01:00:00 Define Goals And Objectives 01:00:00 Determine Attendees And Location 00:30:00 Create Agenda And Follow Up Plan 01:00:00 Get People Involved During The Workshop 00:30:00 Let Your Creativity Shine 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Duration 5 Days 30 CPD hours Overview Mining data Manipulating data Visualizing and reporting data Applying basic statistical methods Analyzing complex datasets while adhering to governance and quality standards throughout the entire data life cycle CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. CompTIA Data+ gives you the confidence to bring data analysis to life. As the importance for data analytics grows, more job roles are required to set context and better communicate vital business intelligence. Collecting, analyzing, and reporting on data can drive priorities and lead business decision-making. 1 - Identifying Basic Concepts of Data Schemas Identify Relational and Non-Relational Databases Understand the Way We Use Tables, Primary Keys, and Normalization 2 - Understanding Different Data Systems Describe Types of Data Processing and Storage Systems Explain How Data Changes 3 - Understanding Types and Characteristics of Data Understand Types of Data Break Down the Field Data Types 4 - Comparing and Contrasting Different Data Structures, Formats, and Markup Languages Differentiate between Structured Data and Unstructured Data Recognize Different File Formats Understand the Different Code Languages Used for Data 5 - Explaining Data Integration and Collection Methods Understand the Processes of Extracting, Transforming, and Loading Data Explain API/Web Scraping and Other Collection Methods Collect and Use Public and Publicly-Available Data Use and Collect Survey Data 6 - Identifying Common Reasons for Cleansing and Profiling Data Learn to Profile Data Address Redundant, Duplicated, and Unnecessary Data Work with Missing Value Address Invalid Data Convert Data to Meet Specifications 7 - Executing Different Data Manipulation Techniques Manipulate Field Data and Create Variables Transpose and Append Data Query Data 8 - Explaining Common Techniques for Data Manipulation and Optimization Use Functions to Manipulate Data Use Common Techniques for Query Optimization 9 - Applying Descriptive Statistical Methods Use Measures of Central Tendency Use Measures of Dispersion Use Frequency and Percentages 10 - Describing Key Analysis Techniques Get Started with Analysis Recognize Types of Analysis 11 - Understanding the Use of Different Statistical Methods Understand the Importance of Statistical Tests Break Down the Hypothesis Test Understand Tests and Methods to Determine Relationships Between Variables 12 - Using the Appropriate Type of Visualization Use Basic Visuals Build Advanced Visuals Build Maps with Geographical Data Use Visuals to Tell a Story 13 - Expressing Business Requirements in a Report Format Consider Audience Needs When Developing a Report Describe Data Source Considerations For Reporting Describe Considerations for Delivering Reports and Dashboards Develop Reports or Dashboards Understand Ways to Sort and Filter Data 14 - Designing Components for Reports and Dashboards Design Elements for Reports and Dashboards Utilize Standard Elements Creating a Narrative and Other Written Elements Understand Deployment Considerations 15 - Understand Deployment Considerations Understand How Updates and Timing Affect Reporting Differentiate Between Types of Reports 16 - Summarizing the Importance of Data Governance Define Data Governance Understand Access Requirements and Policies Understand Security Requirements Understand Entity Relationship Requirements 17 - Applying Quality Control to Data Describe Characteristics, Rules, and Metrics of Data Quality Identify Reasons to Quality Check Data and Methods of Data Validation 18 - Explaining Master Data Management Concepts Explain the Basics of Master Data Management Describe Master Data Management Processes Additional course details: Nexus Humans CompTIA Data Plus (DA0-001) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Data Plus (DA0-001) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Program Management Skills: On-Demand Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

Duration 3 Days 18 CPD hours This course is intended for This course is intended for information workers and data science professionals who seek to use database reporting and analysis tools such as Microsoft SQL Server Reporting Services, Excel, Power BI, R, SAS and other business intelligence tools, and wish to use TSQL queries to efficiently retrieve data sets from Microsoft SQL Server relational databases for use with these tools. Overview After completing this course, students will be able to: - Identify independent and dependent variables and measurement levels in their own analytical work scenarios. - Identify variables of interest in relational database tables. - Choose a data aggregation level and data set design appropriate for the intended analysis and tool. - Use TSQL SELECT queries to produce ready-to-use data sets for analysis in tools such as PowerBI, SQL Server Reporting Services, Excel, R, SAS, SPSS, and others. - Create stored procedures, views, and functions to modularize data retrieval code. This course is about writing TSQL queries for the purpose of database reporting, analysis, and business intelligence. 1 - INTRODUCTION TO TSQL FOR BUSINESS INTELLIGENCE Two Approaches to SQL Programming TSQL Data Retrieval in an Analytics / Business Intelligence Environment The Database Engine SQL Server Management Studio and the CarDeal Sample Database Identifying Variables in Tables SQL is a Declarative Language Introduction to the SELECT Query Lab 1: Introduction to TSQL for Business Intelligence 2 - TURNING TABLE COLUMNS INTO VARIABLES FOR ANALYSIS: SELECT LIST EXPRESSIONS, WHERE, AND ORDER BY Turning Columns into Variables for Analysis Column Expressions, Data Types, and Built-in Functions Column aliases Data type conversions Built-in Scalar Functions Table Aliases The WHERE clause ORDER BY Lab 1: Write queries 3 - COMBINING COLUMNS FROM MULTIPLE TABLES INTO A SINGLE DATASET: THE JOIN OPERATORS Primary Keys, Foreign Keys, and Joins Understanding Joins, Part 1: CROSS JOIN and the Full Cartesian Product Understanding Joins, Part 2: The INNER JOIN Understanding Joins, Part 3: The OUTER JOINS Understanding Joins, Part 4: Joining more than two tables Understanding Joins, Part 5: Combining INNER and OUTER JOINs Combining JOIN Operations with WHERE and ORDER BY Lab 1: Write SELECT queries 4 - CREATING AN APPROPRIATE AGGREGATION LEVEL USING GROUP BY Identifying required aggregation level and granularity Aggregate Functions GROUP BY HAVING Order of operations in SELECT queries Lab 1: Write queries 5 - SUBQUERIES, DERIVED TABLES AND COMMON TABLE EXPRESSIONS Non-correlated and correlated subqueries Derived tables Common table expressions Lab 1: Write queries 6 - ENCAPSULATING DATA RETRIEVAL LOGIC Views Table-valued functions Stored procedures Creating objects for read-access users Creating database accounts for analytical client tools Lab 1: Encapsulating Data Retrieval Logic 7 - GETTING YOUR DATASET TO THE CLIENT Connecting to SQL Server and Submitting Queries from Client Tools Connecting and running SELECT queries from: Excel PowerBI RStudio Exporting datasets to files using Results pane from SSMS The bcp utility The Import/Export Wizard Lab 1: Getting Your Dataset to the Client Additional course details: Nexus Humans 55232 Writing Analytical Queries for Business Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55232 Writing Analytical Queries for Business Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Peer Support as an anti-bullying strategy for schools is now routinely recommended by the DCSF and Ofsted. Many schools in the UK have individual schemes which show good practice within their own setting. However, it is rare to find co-ordination of multiple schemes within a Local Authority , or part of a Local Authority, or even within families or clusters of schools. Course Category Behaviour and Relationships Inclusion Peer Support Meeting emotional needs Description Peer Support as an anti-bullying strategy for schools is now routinely recommended by the DCSF and Ofsted. Many schools in the UK have individual schemes which show good practice within their own setting. However, it is rare to find co-ordination of multiple schemes within a Local Authority , or part of a Local Authority, or even within families or clusters of schools. Coordination of schemes provides opportunities for networking, sharing ideas, and mutual support amongst both adults and young peer supporters creates excellent practice. This approach also leads to: Stability and consistency of training A wealth of back up materials for adults and young people Consistent telephone and email support Opportunities for professional development for teachers, Teaching assistants and Learning Mentors Opportunity for national accreditation from MBF Testimonials The Mentoring and Befriending Foundation described this scheme as “a benchmark for Local Authorities Learning Objectives To discover how a centrally led Peer Support scheme enhances and promotes anti-bullying work across a number of schools. To take away from the day the means and the inspiration to set up a local scheme. To deepen insight into impact of strategic approach to peer support To learn about a real way of reducing bullying across a Local Authority Who Is It For ? Suitable for Anti-Bullying Leads Behaviour Support staff CAHMS TAHMS Learning Support and Guidance Staff Childrens Services Support Services Educational Psychologists Course Content The training day will be led by Inclusive Solutions, and a representative from a Local Authority who has successfully managed such a scheme for 10 years. This will be an interactive day with lots of opportunity for questions and exploration. What the day includes: How this work fits with an Inclusive Local Authority Key aspects and issues in running multiple Peer Support schemes from the centre Graphics workshop The 3 legged stool of Peer Support: Selection, Training and Supervision A chance to view and purchase some of the nationally accredited materials successfully used and developed over many years. f you liked this course you may well like: PEER COUNSELLING AS AN ANTI-BULLYING STRATEGY

The Train the Trainer Workshop Course offers an excellent opportunity for those looking to enhance their training skills, particularly for those tasked with delivering lessons or sessions to others. Whether you’re an experienced instructor or someone stepping into a teaching role for the first time, this course helps you develop a strong foundation in effective training techniques. It is designed to provide you with the knowledge needed to create engaging and impactful learning environments. You will learn to confidently deliver training content that captures attention, encourages participation, and fosters understanding, all from the comfort of your own space. Through the course, you will gain insight into various teaching methodologies and communication strategies that can be applied in different settings. It’s not about delivering content in a dry or boring manner, but about engaging your audience in a way that makes learning enjoyable and memorable. You’ll explore how to structure your training, keep your learners motivated, and tackle common challenges faced during sessions. By the end, you'll be better equipped to lead sessions that leave a lasting impression, ensuring learners gain the knowledge they need while enjoying the process. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: The Basics of Training Module 02: Understanding the Needs of Adult Learners Module 03: Using a Training Needs Assessment Module 04: Building Training Goals and Instructional Plans Module 05: Choosing and Modifying Training Methods Module 06: Delivering Training and Using Visual Aids Module 07: Styles of Training Module 08: Coaching and Mentoring Others Module 09: Developing Training Skills Module 10: Training Groups Learning Outcomes: Analyse adult learning preferences for tailored instructional strategies. Conduct a comprehensive training needs assessment to identify gaps. Formulate clear training goals aligned with organisational objectives. Select and modify training methods for diverse learning preferences. Execute engaging training sessions utilising effective visual aids. Develop coaching and mentoring skills for nurturing individual and group growth. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Trainers Educators and Instructors HR Professionals Team Leaders Learning and Development Specialists Business Managers Project Managers Anyone involved in group training initiatives Career path Corporate Trainer Learning and Development Manager HR Consultant Team Leader Project Manager Business Coach Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations