5580 Courses in Cardiff delivered Online

Peek behind the curtain of criminal behaviour and discover what really goes on in the minds of offenders, investigators, and analysts. This CPD Accredited course delves into the murky corridors of criminal psychology and intelligence gathering—where motives matter, and patterns reveal more than confessions ever could. Whether you're fascinated by forensic profiling or intrigued by psychological manipulation, this course offers a structured exploration into behavioural analysis, crime scene interpretation, and intelligence frameworks. Designed for those with an eye for detail and a curious mind, this online course unpacks the psychological principles behind criminal decision-making and investigative tactics—without the need for a single fingerprint powder kit. From profiling offenders to decoding deceptive behaviour, every module is delivered with clarity and depth, ensuring you're informed, engaged, and occasionally amused (because even the darkest subjects benefit from a glimmer of wit). Perfect for those looking to deepen their understanding of crime psychology—no trench coat or magnifying glass required. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Fraud and Crime Advisor profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Research Methods in Crime Analysis Module 08: Decision Making in Criminal Intelligence Analysis Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Phases of Profiling Module 11: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 12: Victimology Module 13: The Criminal Justice System in England and Wales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Criminal Psychology and Intelligence - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Criminal Psychology and Intelligence - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Criminal Psychology and Intelligence - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Criminal Psychology and Intelligence - CPD Accredited training.

The Heating, Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited Course offers an in-depth exploration of HVAC systems, focusing on the essential concepts, techniques, and technologies required to master this crucial industry. Designed for those looking to develop expertise in maintaining and troubleshooting HVAC systems, this course provides a robust foundation that can be applied to residential, commercial, and industrial settings. The course delves into the science behind heating and cooling systems, helping you understand their functionality and the intricate balance required for optimum performance. Throughout the course, you will develop a thorough understanding of system components, installation processes, and energy-efficient solutions that are increasingly important in today’s eco-conscious world. The knowledge gained will equip you with the tools needed to excel in a competitive field, enhancing your professional credentials and boosting your career prospects. Whether you're new to the field or looking to formalise your existing knowledge, this course is a step forward in your professional journey as an HVAC technician. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with HVAC Technician profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Heating , Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Heating , Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Heating , Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Heating , Ventilation & Air Conditioning (HVAC) Technician - CPD Accredited training.

Looking to master the art of organising unforgettable events? Our CPD Accredited Event Management and Planning course offers a clear path to understanding the essentials behind every successful gathering. From intimate corporate meetings to grand celebrations, this course walks you through the core concepts of event design, budgeting, supplier coordination, and guest management. You'll discover how to craft memorable experiences that impress clients and guests alike, all while keeping an eye on efficiency and smooth execution. This course is designed with busy professionals in mind, offering flexible learning that fits around your schedule without the need for physical attendance. It’s perfect for those eager to refine their organisational flair and project management know-how, whether you’re aiming to boost your CV or explore a new career direction. Delivered online with engaging content and insightful guidance, it strikes the perfect balance between informative and enjoyable—making event planning approachable, even if you’re not the party type. Course Curriculum: Module 1: Types of Events Module 2: Brainstorming Module 3: Support Staff Module 4: Technical Staff Module 5: Vendors Module 6: Get Organized Module 7: Post Event Activities Module 8: Introduction to Hospitality Management Module 9: An Overview of Hotel Industry Module 10: Management of Front Office Operations Module 11: Management of Food and Beverage Operations Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Event Management and Planning - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Event Management and Planning - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Event Management and Planning - CPD Accredited training.

Navigating the landscape of special educational needs requires sharp insight and effective coordination. Our SENCO course offers a thorough understanding of the key responsibilities and strategies essential for supporting children with additional needs within educational settings. Designed for busy professionals, this course fits seamlessly into your schedule, focusing on building your knowledge and confidence in SEN coordination without the need for physical attendance. With CPD accreditation, the course equips you to confidently guide schools and teams through the complexities of special educational needs, covering legislation, best practice approaches, and effective communication. Whether you’re new to the role or looking to refresh your expertise, this programme sharpens your ability to create supportive learning environments, helping you make a positive difference where it counts—behind every successful SEN strategy. Course Curriculum: Module 1: Introduction to SEN Co-ordination Module 2: The SENCO Role in Policy and Practice Module 3: Roles and Responsibilities within whole School SEN Co-ordination Module 4: Supporting Teaching and Learning Module 5: The SENCO and the Senior Leadership Team Module 6: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 7: Developing Relationships with Pupils and Parents Module 8: SENCO's Role in Leading and Managing SEND Administration Module 9: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The SENCO - Special Educational Needs Coordination - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our SENCO - Special Educational Needs Coordination - CPD Accredited training.

Managing a construction site without a solid grip on safety protocols is like juggling bricks with a blindfold—it rarely ends well. This CPD-accredited Site Management Safety Training Scheme is tailored for those overseeing construction or civil engineering projects who need to understand site safety regulations, risk assessment protocols, and the finer points of health and safety legislation. It’s designed to keep you ahead of the curve (and the paperwork), ensuring you know exactly what your legal responsibilities are and how to approach safety with confidence and clarity. Delivered entirely online, the course covers essential safety management principles and incident prevention techniques, equipping you to maintain a site where people can do their jobs without unnecessary risks or nasty surprises. Whether you’re dealing with contractors, subcontractors, or the mountain of health and safety documentation, this course offers the knowledge to help you manage a safer, more organised site—and do it all from the comfort of your own desk, tea in hand. Course Curriculum: Module 01: Health and Safety at Work Module 02: Site Set-Up Module 03: Construction Design and Management (CDM) Regulations Module 04: Risk Identification, Assessment and Management Module 05: Behavioural Safety Module 06: Management of Occupational Health Module 07: Electricity Module 08: Working at Height Module 09: Scaffolding Module 10: Excavations and Confined Space Module 11: Demolition Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Site Management Safety Training Scheme - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Site Management Safety Training Scheme - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Site Management Safety Training Scheme - CPD Accredited training.

Step into the intriguing realm of private investigation with the Private Detective Advance Diploma, a CPD accredited course designed to elevate your knowledge and confidence. This course delves into advanced investigative techniques, legal frameworks, and ethical considerations, all presented in a clear, structured manner ideal for those keen to sharpen their expertise remotely. Whether you’re aiming to build a career in private detection or simply curious about the craft, this diploma offers a solid foundation without the need for physical attendance. With an emphasis on theory and analysis, this course explores surveillance methods, report writing, and evidence handling, all within legal boundaries. Delivered entirely online, it suits learners who appreciate flexibility alongside expert guidance. Expect engaging content crafted to keep your curiosity alive while sharpening your intellect — with a touch of dry wit to keep things from feeling too much like a detective novel, but without the trench coats or magnifying glasses. A clever way to add serious skills without ever leaving your favourite armchair. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Private Detective profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: An Introduction to the Concept of Being a Private Detective Module 02: Private Investigation Process Module 03: Classification of Crime Module 04: Starting an Investigation Module 05: Crime Scene Investigation and Photography (Part 1) Module 06: Crime Scene Investigation and Photography (Part 2) Module 07: Evidence Collection Module 08: Locating Missing People Module 09: Interview and Interrogation Techniques Module 10: Methods of identification and Sources of information Module 11: Fingerprint Verification Module 12: Handwriting Examination Module 13: Linking and Surveillance of Suspect Module 14: Counter-Espionage & Counter-Surveillance Module 15: Domestic Investigation and Types Module 16: Basic Operations of Firearms Module 17: Preparing Case Report Module 18: Code of Ethics Module 19: Operating a Private Investigation Business Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Private Detective Advance Diploma - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Private Detective Advance Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Private Detective Advance Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Private Detective Advance Diploma - CPD Accredited training.

Power Electronics, Electrical Protection, and LogixPro - Bundle Course Overview Are you looking to begin your power electronics career or want to develop more advanced skills in power electronics? Then this complete power electronics, electrical protection, and LogixPro - online course will set you up with a solid foundation to become a confident electrical engineer and help you to develop your expertise in power electronics. This complete power electronics, electrical protection, and LogixPro - online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this complete power electronics, electrical protection, and LogixPro - online course will set you up with a solid foundation to become a confident electrical engineer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a electrical engineer. The complete power electronics, electrical protection, and LogixPro - online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a electrical engineer. This comprehensive complete power electronics, electrical protection, and LogixPro - online course is the perfect way to kickstart your career in the field of power electronics. This complete power electronics, electrical protection, and LogixPro - online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a electrical engineer or want to learn more skills on power electronics but unsure of where to start, then this complete power electronics, electrical protection, and LogixPro - online course will set you up with a solid foundation to become a confident electrical engineer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This complete power electronics, electrical protection, and LogixPro - online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive complete power electronics, electrical protection, and LogixPro - online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of power electronics. Entry Requirements There are no academic entry requirements for this complete power electronics, electrical protection, and LogixPro - online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This complete power electronics, electrical protection, and LogixPro - online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction to Power Electronics Components Introduction to Power Electronics Uncontrolled Switches What Is The Benefit of Diode. Semi-Controlled Switches Part 1 Semi-Controlled Switches Part 2 Semi-Controlled Switches Part 3 What Is The Benefit of Thyristor. Fully Controlled Switches Part 1 Fully Controlled Switches Part 2 Fully Controlled Switches Part 3 Fundamentals of Rectifier Circuits Overview on Rectifiers Rectifier Definition Half Wave Uncontrolled Rectifier With R Load Example on Half Wave Uncontrolled Rectifier with R Load Part 1 Example on Half Wave Uncontrolled Rectifier with R Load Part 2 Half Wave Uncontrolled Rectifier with RL Load Derivation of Current in R-L Load Freewheeling Diode (Commutation Diode) Half-wave R-L Load With FWD Difference between Continuous and Discontinuous Mode in RL Load Half Wave RL Load Continuous Mode with FWD Example on Half Wave Uncontrolled Rectifier with FWD Bridge Full Wave Uncontrolled Rectifier Part 1 Bridge Full Wave Uncontrolled Rectifier Part 2 Quick Revision on Bridge Full-wave Uncontrolled Rectifier Firing Angle Half-Wave Controlled Rectifier R Load Half-Wave Controlled Rectifier R-L Load Half Wave Controlled R-L Load with FWD Example 1 Example 2 Example 3 Example 4 Example 5 Fully Controlled Bridge Rectifier Part 1 Fully Controlled Bridge Rectifier Part 2 Quick Revision on Bridge Full Wave Controlled Rectifier Example 6 Half Controlled Bridge Rectifier Half Controlled Bridge Rectifier with FWD Example 7 Example 8 Performance Parameters Power Factor Fundamentals of AC Choppers Introduction to AC Choppers Definition of AC Chopper Switching Techniques in AC Choppers Applications on AC Choppers Types of AC Choppers AC Chopper with R Load Example 1 on AC Chopper with R Load Example 2 on AC Chopper with R Load AC Chopper with L Load Part 1 AC Chopper with L Load Part 2 Example on AC Chopper with L Load AC Chopper with RL Series Load Example on AC Chopper with RL Series Load AC Chopper with RL Parallel Load Example on AC Chopper with RL Parallel Load AC Chopper with Pure Capacitive Load Example on AC Chopper with Pure Capacitive Load AC Chopper Loaded by Heavy Rectifier AC Chopper Loaded by AC Motor with Sinusoidal Back Emf Example on AC Chopper Loaded by AC Motor with Sinusoidal Back Emf Integral Cycle Control Example on Integral Cycle Control Fundamentals of DC Choppers Introduction to DC Choppers Definition and Applications of DC Choppers Step Down DC Chopper with R Load Example on Step Down DC Chopper with R Load Generation of Duty Cycle Switching Techniques Step Down DC Chopper with RLE Load Part 1 Step Down DC Chopper with RLE Load Part 2 Example 1 on Step Down DC Chopper with RLE Load Example 2 on Step Down DC Chopper with RLE Load Step Up DC Chopper with R or RL Load Step Up DC Chopper with RE Load Example on Step Up DC Chopper with RE Load Buck Regulator Part 1 Buck Regulator Part 2 Example on Buck Regulator Boost Regulator Example on Boost Regulator Buck-Boost Converter Example on Buck-Boost Converter Fundamentals of Inverters Introduction to Inverters Definition of Inverter Importance and Applications of Inverters Single Phase Half Bridge R Load Single Phase Half Bridge RL Load Performance Parameters of Inverter Example on Single Phase Half Bridge Single Phase Bridge Inverter R Load Single Phase Bridge Inverter RL Load Example on Single Phase Bridge Inverter Three Phase Inverters and Obtaining The Line Voltages Three Phase Inverters and Obtaining The Phase Voltages Example on Three Phase Inverters Single Pulse Width Modulation Multiple Pulse Width Modulation Example on Multiple Pulse Width Modulation Sinusoidal Pulse Width Modulation Industrial Inverter Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Are you someone who is in the business industry and is part of the management? Or are you someone who has the potential to become part of the executive team? Or do you want to become one in the future? If one of these situations you are in, then you will surely benefit from this. Description: Management is important in the organisation of any business or institution. To be able to be an expert in this field, you have to acquire the right skills. In this course, you will be learning about how managers must be developed and what skills they need. Strategies and the importance of management will be thoroughly discussed. Learning about the roles and competencies of a manager will be taught. This will help you understand that development for managers is a never-ending process and you will be able to apply what you've learned to your organization. Who is the course for? Professionals who are in the top management or supervisory positions. People who have the interest to know and acquire management skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Manager Supervisor Team Leader. Organizational Management Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Business Ethics What are Ethics? 00:15:00 Taking Your Moral Temperature 00:15:00 Why Bother with Ethics? 00:30:00 Some Objective Ways of Looking at the World 00:30:00 What Does Ethical Mean? 00:30:00 Avoiding Ethical Dilemmas 00:30:00 Pitfalls and Excuses 00:15:00 Developing an Office Code of Ethics 00:30:00 22 Keys to an Ethical Office 00:15:00 Basic Decision Making Tools 01:30:00 Ethical Decision-Making Tools 00:45:00 Dilemmas with Company Policy 00:15:00 Dilemmas with Clients 00:15:00 Dilemmas and Supervisors 00:30:00 What to Do When You Make a Mistake 00:30:00 Taking Your Moral Temperature II 00:15:00 Activities Advanced Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Advanced Management Diploma 00:20:00 Final Exam Final Exam- Advanced Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Overview Learn the Latest Skills | Acknowledged by CPD & QLS | Tutor Support | Interactive Video Training  Life coaches provide support, structure, and encouragement to help clients fulfil their potential, make the most of their lives and move forward in the areas in which they want to change, e.g. relationships, careers, fitness, work-life balance or self-confidence. With our programme, you will learn the foundations of life coaching, which has helped thousands of students get their lessons. You can coach anybody at any level, find your speciality, and even start your own full- or part-time coaching business. You must understand yourself and how others learn and think to coach them. This course walks you through these topics by assisting you in self-reflection, understanding learning as a whole, and the significance of these abilities in the context of coaching. What Will You Learn? Introduction to coaching Understand all the steps involved in coaching You will be in a position to help people analyse their current lives and help them understand why they feel unmotivated or stuck How to use powerful questioning skills to build trust and rapport with your clients. Learn about all the various types of coaching How to set up your own coaching business What classes are included in this package? Earn a digital Certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Who Should Take This Course? This course will expand your competence and strengthen your CV with vital skills and information, whether you're an experienced practitioner or an aspiring expert. There are no formal entry criteria for the Life Coaching Advanced Diploma. All you need is a desire to learn, a decent command of the English language, numeracy, and information technology, and to be at least 16 years old. Career Path Training offered by the Life Coaching Advanced Diploma could potentially benefit a range of roles but would particularly enhance careers in: Life Coach Guidance Counsellor Motivational Speaker Career Counsellor Human Rights Worker Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again.