1097 Courses in Cardiff delivered Online

Description: Microsoft OneNote 2016 has modernized the look of the tabs to match the rest of the Office 2016 suite of applications and has added some new features that make this the go-to application for note-taking. This Microsoft OneNote 2016 covers different features of the interface, shows users how to print, covers some simple scenarios, and examine the basics of formatting. When you will complete the course you will be comfortable creating a new OneNote notebook, customizing the interface, entering information into OneNote from the variety of sources, and using OneNote's collaboration tools. Joining this course will help you to improve your skills. Learning Outcomes: Getting used to the user interface, creating notebooks, using templates, and customizing the interface Add images, tables, audio, video, Quick Notes and links; modify notebook formatting, and utilize tags, symbols, drawing tools and pen options Save and export content while using alternate file types, managing notebook recycle bins and backups Integrating other Microsoft programs with OneNote such as Excel and Visio through working with spreadsheets, diagrams and other embedded files Sharing and collaborating on notebooks through sending them and Outlook integration Finalizing notebooks through proofing and print settings, configuring notebook settings, properties and security Conducting searches on notebooks Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft OneNote 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft OneNote 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Exploring Notebook Structure Navigate the OneNote 2016 Environment 01:00:00 Create a Notebook 01:00:00 Use Predesigned Templates for OneNote Notebooks 00:30:00 Customize the User Interface 02:00:00 Adding Content and Formats to a OneNote Notebook Modify Formatting in a Notebook 01:00:00 Add Images to a Notebook 01:00:00 Add Tables to a Notebook 01:00:00 Add Audio and Video to a Notebook 00:30:00 Add Quick Notes and Links 01:30:00 Use Tags, Symbols, Drawing Tools, and Pen Options 01:00:00 Managing OneNote Notebooks, History, and Backups Save and Export Content and Use Alternate File Types 01:00:00 Manage Notebook Recycle Bins and Backups 01:00:00 Working with Embedded Files Work with Excel Spreadsheets and Visio Diagrams 00:30:00 Work with Embedded Files 00:45:00 Sharing and Collaborating with Notebooks Send a Notebook and Use Outlook Integration 01:00:00 Share and Collaborate on Notebooks 01:00:00 Finalizing a Notebook Finalize a Notebook Using Proofing and Print Settings 01:30:00 Configure Notebook Properties and Security 01:00:00 Search Notebooks 00:30:00 Activities Activities - Microsoft OneNote 2016 00:00:00 Mock Exam Mock Exam- Microsoft OneNote 2016 00:20:00 Final Exam Final Exam- Microsoft OneNote 2016 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Duration 5 Days 30 CPD hours This course is intended for Application Developers; Programmers, Sales and Pre Sales, Technical Support, Project Managers, Cisco customers, partners and employees involved in UCCE/CVP or CVP stand alone deployments Overview Upon completing this course, the learner will be able to meet these overall objectives: Introduction to the Java API, its capabilities and limitations - Practice - This course is applicable for any version of CVP and Studio. Introduction to Voice Elements and their complexity - creating every different Java component to extend Studio (see below) Overview of a UCCE with CVP Comprehensive Call Flow Module 1 Overview of a UCCE with CVP Comprehensive Call Flow Module 2 ICM routing scripts to route calls to CVP VXML Server applications Passing data (e.g., global variables) Parsing and evaluating data returned Queueing Assigning data to send to Finesse. Module 3 Writing Call Studio scripts (applications) Prompting Callers ? using pre-recorded audio; TTS text-to-speech; Say it Smart to format audio as digits, date, time, currency; input error reprompting Menus Collecting and confirming caller input, such as account numbers, dates of birth, etc Working with variables ? Session data, Element data, Call data, Local data (CVP11) Introduction to retrieving data from back end systems: SQL Database interaction ? using the Studio Database element to select data Web service interaction- Studio Web Services element for SOAP-web services and calling a simple REST web service Playing audio to callers during back-end data retrieval Catch events Working with counters, decisions, math Introduction to javascript for substrings and string length Setting VoiceXML properties affecting the gateway Multi-Language applications Module 4 Working with Version Control Module 5 ÿImplementing a Post Call Survey Module 6 Using the Studio Debugger to test applications within Studio Module 7 CVP Reporting Server and CVP CUIC Reports Best practices regarding naming elements and variables Configuring data to pass to the Reporting Server using OAMP Understanding Reporting Server tables Understanding the Application Summary CUIC reports Module 8 Administration covered throughout the course OAMP Operations Console to deploy applications to VXML Server Using Studio Documenter to print Visio-like diagrams of the application Configuring log file properties Using logs for debugging applications Administrative scripts for graceful updates or suspensions of the server Important log, debug, administration files Module 9 Cisco Courtesy Callback Detailed discussion of the CCB Call flow, the ICM script, and the 5 Studio scripts used for Courtesy Callback.

If you wish to work in childcare and nannying, the Diploma in Nannying and Childcare is a complete course to help you out in this field. It begins with the day-to-day childcare and nannying operations. You'll learn some of the basics before moving onto advanced techniques in time management, caregiving, food preparation and health and safety. After completing the childcare training course, you'll possess broader transferable skills in managing your own business and effective communication when working in a team. Why Choose this Course? Get a Nannying and Childcare Training Diploma E-Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course.  The experts will teach you through a combination of: Video lessons Online study supplies Mock tests Multiple-choice evaluation Certification After completing the course successfully, you'll get an e-certificate. If you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? This Nannying and Childcare course is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is needed from this complete nannying course. This is an excellent opportunity for anyone to learn more and advance their learning skills, launch a new career or reinvigorate an existing one.

Description GraphQL is a query and manipulation language of API that accomplishes queries with existing data. It is alternative to

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advance Business Chinese Intensive BCT (B) Reading Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advance Business Chinese Intensive BCT (B) Reading Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advance Business Chinese Intensive BCT (B) Reading Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advance Business Chinese Intensive BCT (B) Reading Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advance Business Chinese Intensive BCT (B) Reading? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advance Business Chinese Intensive BCT (B) Reading there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advance Business Chinese Intensive BCT (B) Reading course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Advance Business Chinese Intensive BCT (B) Reading does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Advance Business Chinese Intensive BCT (B) Reading was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advance Business Chinese Intensive BCT (B) Reading is a great way for you to gain multiple skills from the comfort of your home. Introduction Introduction 00:11:00 Reading Part 1 Q 51 看公交路线牌 Read Bus routes Signage 00:06:00 Q 52 原来的号码别再打了 Don't call my old mobile number 00:04:00 Q 53 招聘信息 Job Offers 00:09:00 Q 54 酒楼转让 Restaurant transfer 00:12:00 Q 55 发商务会议电邮 Send business meeting email 00:11:00 Q 56 银行电话业务 Bank telephone transactions 00:08:00 Q 57-58 中国的贸易伙伴 China's trading partners 00:12:00 BCT (B) MOCK R1 Q 59-60 牛奶产品标识 Milk product label 00:10:00 Q 61-62 工作日程 Daily work schedule 00:15:00 Q 63-64 网站信息 Website information 00:07:00 Q 65-68 车市观察 Automobile market observation 00:22:00 Q 65-68 车市观察 Automobile market observation P2 00:13:00 Q 69-72 商业报价信函 Business quotation letter 00:18:00 Q 73-78 个人所得税 Personal Income Tax 00:08:00 Q 79-84 回复商业查询信函 Reply to business inquiry 00:10:00 Reading Part 2 Q 85-89 办公招租信息 Office rental information Q 90-94 中国的商标法 China's Trademark Law 00:17:00 Reading Part 3 Q 95-100 售货合同 Sales contract 00:29:00 BCT (B) MOCK R4 Q 95-100 售货合同 Sales contract 00:17:00 BCT (B) MOCK R4 Q 95-100 售货合同 Sales contract P2 00:12:00

Description: This diploma course is intended for individuals who need to work with infants and youthful youngsters under 5 years old. Today an ever increasing number of families are thinking that it is essential for both guardians to work all day to sustain their families. Thus, there is an enormous demand for reasonably prepared guardians to care for these youthful kids while their parents or guardians are away. Other than obtaining the skills on the best way to begin a Day Care Center in the group, you should be able to figure out how to function successfully as a Child Caregiver. This course gives important understanding into the development and advancement of your own kids and kids around you. In this program, you can increase useful experience in the lessons that focuses through children involvement. After taking up this course, you will surely be prepared with childcare skills and know the appropriate ways of how to build your own day care center. Who is the course for? Teachers or professionals who are working in a day care center Anyone who loves to become a teacher and likes children Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Day Care Centre Professionals will be useful and would be beneficial for children-related kind of occupations and careers like: Child Care Specialists Child and Family Social Worker Early Educators Paediatric Nurse Pediatric Physical Therapist And Many More. Level 3 in Day Care Centre Professionals What To Look For When Choosing A Daycare 01:00:00 What Extra Training Is Necessary To Become A Licensed Day Care Provider? 01:00:00 How To Prepare Your Child For Daycare 01:00:00 How Children Benefit From Childcare 01:00:00 Day Care Safety 01:00:00 Day Care Costs Don't Have To Send You To The Poorhouse 01:00:00 Why Child Care Is Necessary 01:00:00 Childcare Tips For The Mother-To-Be 01:00:00 Day Care 101 What Is Day Care 01:00:00 Day Care Issues Separation Anxiety 01:00:00 Finding A Five Star Daycare Provider 00:30:00 Picking The Right Daycare Provider For You 01:00:00 What Toys Are Necessary For Day Care? 00:30:00 Childcare Tips For The Mother-To-Be 01:00:00 Day Care 101 What Is Day Care 01:00:00 Day Care Germs An Unavoidable Pest 01:00:00 Day Care Issues Separation Anxiety 01:00:00 Effects Of Daycare On Children 01:00:00 Finding A Five Star Daycare Provider 00:30:00 How To Turn Your Home Into A Daycare 01:00:00 Picking The Right Daycare Provider For You 01:00:00 What Child Care Options Are Available In Phoenix? 00:30:00 What Is Institutional Day Care? 00:30:00 What Is Pet Day Care? 01:00:00 What To Do With Your Pet When You Go On Vacation 00:30:00 What Toys Are Necessary For Day Care? 00:30:00 Why Is Day Care Licensure Important? 00:30:00 Mock Exam Mock Exam- Level 3 in Day Care Centre Professionals 00:20:00 Final Exam Final Exam- Level 3 in Day Care Centre Professionals 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Diploma in Train The Trainer might help you get there! Expand your expertise with high-quality training - study the Diploma in Train The Trainer and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Train The Trainer online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Diploma in Train The Trainer is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Diploma in Train The Trainer course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Diploma in Train The Trainer training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the today - gear up with the essential skills to set yourself up for excellence! Experts created the Diploma in Train The Trainer to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Start your learning journey straight away with this Diploma in Train The Trainer and take a step toward a brighter future! Why Prefer this Diploma in Train The Trainer Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ** Course Curriculum ** Diploma in Train The Trainer Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start with an amazing opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Assessment Process Once you have completed all the modules in the Diploma in Train The Trainer course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

A light and compassionate guide for parents on the art of creating space in a world where there isn't any and of why it matters. Packed with practical tips for wrangling the chaos and conflicting priorities that come with parenthood, the webinar is aimed at anyone who'd like to regain a little bit of 'me' time in a schedule that revolves around everyone else. Available as a live event and as a recording on request.

Getting Started The MSc Project Management programme is designed to show people from any discipline or degree how to manage projects. This programme aims to identify, develop and perform essential skills and techniques needed for expertise in Project Management. The individual with a Qualifi Level 7 Diploma in Business Strategy will be eligible for the MSc Project Management Top Up programme. The programme focuses on enhancing graduate and practising engineers' knowledge and skills in relevant management skills, principles, and procedures. This course equips students with the skills and knowledge necessary to contribute to project management research significantly. The MSc Project Management Top-Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Qualifi Level 7 Diploma in Business Strategy or any equivalent diploma Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc Project Management Top-Up Programme Structure Project Management Systems Project Management Techniques Dissertation (Major Project) Delivery Methods The MSc Project Management Top-Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.