1113 Courses in Cardiff delivered Online

Duration 4 Days 24 CPD hours This course is intended for This class is designed for enterprise architects, solution architects, and business analysts working to earn their Salesforce System Architect credential, for consultants or technical experts working to earn their individual Architect Designer credential, and for Salesforce Developers and Administrators looking to expand their overall capabilities with the Salesforce Platform. Overview Recommend appropriate integration patterns (Remote Process Invocation - Request and Reply, Remote Process Invocation - Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes) to address integration requirements. Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, canvas, Workflow outbound, Apex, and Salesforce Connect) to address integration requirements. Recommend the appropriate SSO Flow or OAuth flow to address identity and access management requirements. Dive into the two cornerstone domains of being a System Architect: Integration Architecture, and Identity and Access Management. In this 4-day workshop, our Architect experts will present you with a case study scenario that will be broken down and digested through iterative exploration. Learn how to design and build secure, scalable, and high-performing integration and identity solutions through a combination of lecture, demos, hands-on exercises, and workshop presentations and discussions. Integration Capabilities Create, Retrieve, Update, or Delete Records with SOAP API Integrate with Salesforce Using REST API Insert, Update, Upsert, or Delete Large Volumes of Data with BULK API Push Relevant Data to Users in Real Time with Streaming API Send Information to a Designated Endpoint with Outbound Message Integrate Your Apex with an External Service Using Callouts Integrate Data from an External Data Source Using Salesforce Connect Synchronize Data with Heroku Connect Connect Business Processes in Salesforce with Platform Events Publish Change Events with Change Data Capture Integration Patterns Invoke Remote Call-In Patterns Invoke Request and Reply Patterns Invoke Fire and Forget Patterns Synchronize Batch Data Update UI Based on Data Changes Visualize Data Identity Management Review SSO Fundamentals Review Identity Management Review Identity Management Concepts Understand Salesforce as an Identity Provider Accept Third-Party Identity in Salesforce Understand Social Sign-On and Open ID Connect Enable Users to Authenticate with SSO Flows Initiate Flows with IDP Initiate Flows with SP Troubleshoot Identity Issues Authentication Grant Client Application Access with OAuth Flow Generate Access Tokens with Username Password Flow Initiate Web Server Flow Grant Application Access with User Agent Flow Connect to Salesforce Using JWT Flow

Duration 1 Days 6 CPD hours This course is intended for This course is intended for persons in a variety of job roles such as publishing specialists, layout specialists, graphic designers, or any other knowledge workers who need to use Microsoft Office Publisher to create, lay out, edit, and share publications. Overview In this course, you will create, format, edit, and share publications. You will: Perform basic tasks in the Microsoft Publisher interface. Add content to a publication. Format text and paragraphs in a publication. Manage text in a publication. Work with graphics in a publication. Prepare a publication for printing and sharing. Microsoft© Publisher for Office 365? is a desktop publishing softwareapplication capable of producing greeting cards, certificates, newsletters, and otherprinted publications. Publisher includes a large collection of templates that provideagreat way to start a new publication. Publisher offers a large selection of 'buildingblocks' that can be dragged into your documents, helping you to create page elementssuch as calendars, newsletter sidebars, and borders. Publisher integrates online sharingand mail merge features, which are handy when you need to send publications to a listofcustomers, and it's possible to export publications as HTML web pages or PDF documents.With a user-friendly interface, Publisher makes it easy to create and editpublications. This course presents information and skills that are appropriate for users of theOffice2019/2021 or Office 365 desktop applications. However, the instructional environmentforthe delivery of this course utilizes Office 365. Getting Started with Microsoft Publisher Topic A: Navigate the Interface Topic B: Customize the Publisher Interface Topic C: Create a Publication Adding Content to a Publication Topic A: Add Text to a Publication Topic B: Add Pages and Picture Placeholders to a Publication Topic C: Control the Display of Content in Text Boxes Topic D: Apply Building Blocks to a Publication Formatting Text and Paragraphs in a Publication Topic A: Format Text Topic B: Format Paragraphs Topic C: Apply Schemes Managing Text in a Publication Topic A: Edit Text in a Publication Topic B: Work with Tables Topic C: Insert Symbols and Special Characters Working with Graphics in a Publication Topic A: Insert Graphics in a Publication Topic B: Customize the Appearance of Pictures Preparing a Publication for Sharing and Printing Topic A: Check the Design of a Publication Topic B: Save a Publication in Different Formats Topic C: Print a Publication Topic D: Share a Publication

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

If you wish to work in childcare and nannying, the Diploma in Nannying and Childcare is a complete course to help you out in this field. It begins with the day-to-day childcare and nannying operations. You'll learn some of the basics before moving onto advanced techniques in time management, caregiving, food preparation and health and safety. After completing the childcare training course, you'll possess broader transferable skills in managing your own business and effective communication when working in a team. Why Choose this Course? Get a Nannying and Childcare Training Diploma E-Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course.  The experts will teach you through a combination of: Video lessons Online study supplies Mock tests Multiple-choice evaluation Certification After completing the course successfully, you'll get an e-certificate. If you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? This Nannying and Childcare course is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is needed from this complete nannying course. This is an excellent opportunity for anyone to learn more and advance their learning skills, launch a new career or reinvigorate an existing one.

Description GraphQL is a query and manipulation language of API that accomplishes queries with existing data. It is alternative to

Duration 5 Days 30 CPD hours This course is intended for Application Developers; Programmers, Sales and Pre Sales, Technical Support, Project Managers, Cisco customers, partners and employees involved in UCCE/CVP or CVP stand alone deployments Overview Upon completing this course, the learner will be able to meet these overall objectives: Introduction to the Java API, its capabilities and limitations - Practice - This course is applicable for any version of CVP and Studio. Introduction to Voice Elements and their complexity - creating every different Java component to extend Studio (see below) Overview of a UCCE with CVP Comprehensive Call Flow Module 1 Overview of a UCCE with CVP Comprehensive Call Flow Module 2 ICM routing scripts to route calls to CVP VXML Server applications Passing data (e.g., global variables) Parsing and evaluating data returned Queueing Assigning data to send to Finesse. Module 3 Writing Call Studio scripts (applications) Prompting Callers ? using pre-recorded audio; TTS text-to-speech; Say it Smart to format audio as digits, date, time, currency; input error reprompting Menus Collecting and confirming caller input, such as account numbers, dates of birth, etc Working with variables ? Session data, Element data, Call data, Local data (CVP11) Introduction to retrieving data from back end systems: SQL Database interaction ? using the Studio Database element to select data Web service interaction- Studio Web Services element for SOAP-web services and calling a simple REST web service Playing audio to callers during back-end data retrieval Catch events Working with counters, decisions, math Introduction to javascript for substrings and string length Setting VoiceXML properties affecting the gateway Multi-Language applications Module 4 Working with Version Control Module 5 ÿImplementing a Post Call Survey Module 6 Using the Studio Debugger to test applications within Studio Module 7 CVP Reporting Server and CVP CUIC Reports Best practices regarding naming elements and variables Configuring data to pass to the Reporting Server using OAMP Understanding Reporting Server tables Understanding the Application Summary CUIC reports Module 8 Administration covered throughout the course OAMP Operations Console to deploy applications to VXML Server Using Studio Documenter to print Visio-like diagrams of the application Configuring log file properties Using logs for debugging applications Administrative scripts for graceful updates or suspensions of the server Important log, debug, administration files Module 9 Cisco Courtesy Callback Detailed discussion of the CCB Call flow, the ICM script, and the 5 Studio scripts used for Courtesy Callback.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advance Business Chinese Intensive BCT (B) Reading Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advance Business Chinese Intensive BCT (B) Reading Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advance Business Chinese Intensive BCT (B) Reading Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advance Business Chinese Intensive BCT (B) Reading Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advance Business Chinese Intensive BCT (B) Reading? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advance Business Chinese Intensive BCT (B) Reading there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advance Business Chinese Intensive BCT (B) Reading course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Advance Business Chinese Intensive BCT (B) Reading does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Advance Business Chinese Intensive BCT (B) Reading was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advance Business Chinese Intensive BCT (B) Reading is a great way for you to gain multiple skills from the comfort of your home. Introduction Introduction 00:11:00 Reading Part 1 Q 51 看公交路线牌 Read Bus routes Signage 00:06:00 Q 52 原来的号码别再打了 Don't call my old mobile number 00:04:00 Q 53 招聘信息 Job Offers 00:09:00 Q 54 酒楼转让 Restaurant transfer 00:12:00 Q 55 发商务会议电邮 Send business meeting email 00:11:00 Q 56 银行电话业务 Bank telephone transactions 00:08:00 Q 57-58 中国的贸易伙伴 China's trading partners 00:12:00 BCT (B) MOCK R1 Q 59-60 牛奶产品标识 Milk product label 00:10:00 Q 61-62 工作日程 Daily work schedule 00:15:00 Q 63-64 网站信息 Website information 00:07:00 Q 65-68 车市观察 Automobile market observation 00:22:00 Q 65-68 车市观察 Automobile market observation P2 00:13:00 Q 69-72 商业报价信函 Business quotation letter 00:18:00 Q 73-78 个人所得税 Personal Income Tax 00:08:00 Q 79-84 回复商业查询信函 Reply to business inquiry 00:10:00 Reading Part 2 Q 85-89 办公招租信息 Office rental information Q 90-94 中国的商标法 China's Trademark Law 00:17:00 Reading Part 3 Q 95-100 售货合同 Sales contract 00:29:00 BCT (B) MOCK R4 Q 95-100 售货合同 Sales contract 00:17:00 BCT (B) MOCK R4 Q 95-100 售货合同 Sales contract P2 00:12:00

Description: This diploma course is intended for individuals who need to work with infants and youthful youngsters under 5 years old. Today an ever increasing number of families are thinking that it is essential for both guardians to work all day to sustain their families. Thus, there is an enormous demand for reasonably prepared guardians to care for these youthful kids while their parents or guardians are away. Other than obtaining the skills on the best way to begin a Day Care Center in the group, you should be able to figure out how to function successfully as a Child Caregiver. This course gives important understanding into the development and advancement of your own kids and kids around you. In this program, you can increase useful experience in the lessons that focuses through children involvement. After taking up this course, you will surely be prepared with childcare skills and know the appropriate ways of how to build your own day care center. Who is the course for? Teachers or professionals who are working in a day care center Anyone who loves to become a teacher and likes children Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Day Care Centre Professionals will be useful and would be beneficial for children-related kind of occupations and careers like: Child Care Specialists Child and Family Social Worker Early Educators Paediatric Nurse Pediatric Physical Therapist And Many More. Level 3 in Day Care Centre Professionals What To Look For When Choosing A Daycare 01:00:00 What Extra Training Is Necessary To Become A Licensed Day Care Provider? 01:00:00 How To Prepare Your Child For Daycare 01:00:00 How Children Benefit From Childcare 01:00:00 Day Care Safety 01:00:00 Day Care Costs Don't Have To Send You To The Poorhouse 01:00:00 Why Child Care Is Necessary 01:00:00 Childcare Tips For The Mother-To-Be 01:00:00 Day Care 101 What Is Day Care 01:00:00 Day Care Issues Separation Anxiety 01:00:00 Finding A Five Star Daycare Provider 00:30:00 Picking The Right Daycare Provider For You 01:00:00 What Toys Are Necessary For Day Care? 00:30:00 Childcare Tips For The Mother-To-Be 01:00:00 Day Care 101 What Is Day Care 01:00:00 Day Care Germs An Unavoidable Pest 01:00:00 Day Care Issues Separation Anxiety 01:00:00 Effects Of Daycare On Children 01:00:00 Finding A Five Star Daycare Provider 00:30:00 How To Turn Your Home Into A Daycare 01:00:00 Picking The Right Daycare Provider For You 01:00:00 What Child Care Options Are Available In Phoenix? 00:30:00 What Is Institutional Day Care? 00:30:00 What Is Pet Day Care? 01:00:00 What To Do With Your Pet When You Go On Vacation 00:30:00 What Toys Are Necessary For Day Care? 00:30:00 Why Is Day Care Licensure Important? 00:30:00 Mock Exam Mock Exam- Level 3 in Day Care Centre Professionals 00:20:00 Final Exam Final Exam- Level 3 in Day Care Centre Professionals 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Diploma in Train The Trainer might help you get there! Expand your expertise with high-quality training - study the Diploma in Train The Trainer and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Train The Trainer online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Diploma in Train The Trainer is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Diploma in Train The Trainer course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Diploma in Train The Trainer training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the today - gear up with the essential skills to set yourself up for excellence! Experts created the Diploma in Train The Trainer to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Start your learning journey straight away with this Diploma in Train The Trainer and take a step toward a brighter future! Why Prefer this Diploma in Train The Trainer Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ** Course Curriculum ** Diploma in Train The Trainer Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start with an amazing opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Assessment Process Once you have completed all the modules in the Diploma in Train The Trainer course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

A light and compassionate guide for parents on the art of creating space in a world where there isn't any and of why it matters. Packed with practical tips for wrangling the chaos and conflicting priorities that come with parenthood, the webinar is aimed at anyone who'd like to regain a little bit of 'me' time in a schedule that revolves around everyone else. Available as a live event and as a recording on request.