5678 Courses in Cardiff delivered Online

Nursing & Prescribing Course Online Unlock the Power of Nursing & Prescribing Course: Enrol Now! By enrolling in this Nursing & Prescribing course, you can bring your skills and expertise to the Medical Industry and begin making a difference in people's lives. The healthcare system requires dedicated and skilled individuals, and we can coach you to become a valuable asset to any community. A Nurse Prescriber is trained to prescribe any medicine for any medical condition and can significantly improve the quality of life for many patients. Our comprehensive Nursing & Prescribing Course will teach you everything you need to know to succeed in this role and gain respect for your diagnosing abilities and medicine management. This Nursing & Prescribing Course aims to provide you with a thorough understanding of prescribing requirements and diagnosing illnesses, ailments, and life-threatening conditions. You'll also learn how to efficiently manage a Pharmacological area as well as how to communicate with adults and children in order to provide the appropriate medications. The Nursing & Prescribing Course also discusses challenges and the future of nurse prescribing in the Healthcare industry. Main Course: Nursing & Prescribing Course Free Courses Course 01: Practice Nurse Course 02: Diploma in Nurse Prescribing Course 03: Nursing Assistant [ Note: Free PDF certificate as soon as completing the Nursing & Prescribing Course] Nursing & Prescribing Course Online This Nursing & Prescribing Course consists of 15 modules. Course Curriculum of Nursing & Prescribing Course Module 01: An Overview of Nurse Prescribing Module 02: Understanding the Legal and Ethical Aspects of Prescribing Module 03: Understanding Medicine Management Module 04: Understanding Anxiety Disorders in Adults Module 05: Liver Diseases: Diagnosis & Prescribing Module 06: Pharmacological Management for Common Problems Module 07: Anti-Microbial Prescribing Module 08: Cardiac Problems and Prescribing Module 09: Neurological Problems and Prescribing Module 10: Palliative Cares Module 11: Prescribing in Pregnancy and Lactation Module 12: Prescribing for Older People Module 13: Prescribing Children Module 14: Common Medicines in Use Module 15: Challenges and Future of Nurse Prescribing Assessment Method of Nursing & Prescribing Course After completing Nursing & Prescribing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Nursing & Prescribing Course After completing the Nursing & Prescribing course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Nursing & Prescribing Course Online This Nursing & Prescribing course is suitable for those who want to gain fundamental knowledge in order to start their career in nursing or the UK healthcare system. Requirements Nursing & Prescribing Course Online To enrol in this Nursing & Prescribing: Nursing & Prescribing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Nursing & Prescribing Course. Be energetic and self-motivated to complete our Nursing & Prescribing: Nursing & Prescribing Course. Basic computer Skill is required to complete our Nursing & Prescribing: Nursing & Prescribing Course. If you want to enrol in our Nursing & Prescribing: Nursing & Prescribing Course, you must be at least 15 years old.

Residential Childcare: Residential Childcare Course Online Unlock the Power of Residential Childcare Course: Enrol Now! Our Residential Childcare Course is designed to help managers and leaders gain the knowledge and skills they need to work in residential care with children in a management role. This Residential Childcare course teaches you how to innovate and respond to a changing environment, as well as how to meet industry challenges and opportunities. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This Residential Childcare Course is designed for Leadership and Management for Residential Childcare professionals who are aspiring to specialize in Leadership and Management for Residential Childcare. Enrol today and take the next step toward achieving your personal and professional goals. Courses you will get: Course 01: Level 5 Diploma in Leadership and Management for Residential Childcare Course 02: Level 4 Diploma in Child Psychology Course 03: Level 2 Safeguarding Children Training Course Course 04: Autism Diploma Course 05: Paediatric First Aid Course 06: Nursing & Prescribing [ Note: Free PDF certificate as soon as completing the Residential Childcare: Residential Childcare Course] Residential Childcare: Residential Childcare Course Online This Residential Childcare course consists of 20 modules. Assessment Method of Residential Childcare Course After completing Residential Childcare: Residential Childcare Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Residential Childcare Course After completing the Residential Childcare: Residential Childcare Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Residential Childcare: Residential Childcare Course Online This Residential Childcare: Residential Childcare Course is ideal for anyone in leadership or management within childcare. Including: - Apprenticeship in childcare management, Residential childcare assistant manager /Manager, assistant manager in within adult or children and young people’s social care settings. Requirements Residential Childcare: Residential Childcare Course Online To enrol in this Residential Childcare: Residential Childcare Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Residential Childcare Course. Be energetic and self-motivated to complete our Residential Childcare Course. Basic computer Skill is required to complete our Residential Childcare Course. If you want to enrol in our Residential Childcare Course, you must be at least 15 years old. Career path Residential Childcare Course Online With the help of this Residential Childcare Course, you will be able to seek several promising career opportunities, such as: - Adult nurse. Care manager, Care worker, Health promotion/Education specialist, Health service manager, Learning disability nurse, Mental health nurse, Residential warden, Supervisor/Team leader, Volunteer manager, Care home manager.

Logistics is the lifeline of modern commerce, and knowing how to manage it smartly is key to any business’s success. This Logistics Management Training: From Beginner to Advanced Course offers a structured route through the complexities of supply chain operations, warehouse coordination, freight movement, and inventory control. Whether you’re just stepping into the field or already dealing with supplier headaches and stock puzzles, this course keeps things clear, relevant and forward-moving — without sending you off into jargon territory. With each module, you'll gain a sharper understanding of how logistics decisions influence business performance, cost-efficiency, and customer satisfaction. From procurement planning to delivery timelines, every stage is broken down into digestible lessons to help you grasp what matters, why it matters, and how to make it work better. If you’ve ever wondered how things get from port to doorstep (without chaos in between), this course offers the clarity you're after — with a steady pace and a few light chuckles along the way. Learning Outcomes: Understand the key concepts and principles of logistics management Develop skills in transportation, inventory, and warehouse management Learn about outsourcing, material handling and storage systems, and reverse logistics Explore the latest technology trends in logistics and strategic planning Gain a global perspective on logistics management and its importance in commerce Our Logistics Management Training course is the perfect solution for anyone looking to gain a deep understanding of logistics management from beginner to advanced level. With 17 comprehensive modules, this course covers everything from transportation and inventory management to warehouse and outsourcing management. You'll learn about logistics information systems, material handling and storage systems, and even reverse logistics. Plus, you'll explore the latest technology trends in logistics and gain a global perspective on strategic logistics planning. This course is ideal for anyone looking to enter the logistics management field or wanting to enhance their existing logistics skills. It is also beneficial for supply chain managers, transportation managers, and warehouse managers. Additionally, business owners looking to improve their logistics operation can benefit from this course. Logistics Management Training: From Beginner to Advanced Course Curriculum Section 01: Introduction to Logistic Management Section 02: Logistics for Business Section 03: Transportation Management Section 04: Inventory Management Section 05: Warehouse Management Section 06: Logistics Information System Section 07: Outsourcing Management Section 08: Material Handling System Section 09: Material Storage Syatem Section 10: Reverse Logistics Section 11: Technology in Logistics Section 12: Commerce Logistics Section 13: Logistics Performs Measures and Controls Section 14: Logistics Organisation Section 15: Global Logistics Section 16: Strategic Logistics Section 17: Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Logistics Coordinator: £21,000 - £31,000 per year Supply Chain Analyst: £23,000 - £38,000 per year Transportation Manager: £28,000 - £55,000 per year Warehouse Manager: £25,000 - £45,000 per year Supply Chain Manager: £35,000 - £70,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Embark on a captivating journey through the realms of Greek Mythology in our course, exploring Olympian gods, heroes, and epic tales. Uncover the legacy and influence of ancient lore on literature, art, and culture. Join us to unravel timeless narratives of love, tragedy, and heroism, connecting the past to the present in this immersive study of Greek Mythology. Enrich your understanding of cultural heritage and classical literature. Enroll now for a mythic adventure that transcends time and resonates with the echoes of ancient Greece.

Embark on a transformative journey with our comprehensive course, 'Oral Health Care Essentials: Your Path to Dental Health Mastery.' From foundational principles to advanced strategies, gain expertise in preventive dentistry, pediatric oral health, and specialized care for diverse populations. Explore dental procedures, nutrition's role, and lifelong maintenance for optimal oral health. Perfect for dental professionals and enthusiasts, this course empowers you to master the essentials and contribute to lasting dental well-being. Start your journey to a healthier smile today.

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.

ITIL® 4 Foundation: Virtual In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

The Electrician: Electricity & Circuit Analysis Course is designed to provide an in-depth understanding of electrical systems and circuit analysis. This course delves into the fundamental principles of electricity, exploring concepts such as voltage, current, resistance, and Ohm’s Law. Students will gain a thorough grounding in electrical theory, circuit design, and analysis, enabling them to make sense of complex electrical circuits and systems. Whether you’re starting from scratch or looking to enhance your knowledge, this course offers a structured approach to mastering the key concepts that form the foundation of electrical work. Throughout the course, learners will become well-versed in various analytical methods, including techniques for troubleshooting circuits and understanding their components. With a focus on theory-driven learning, the course equips you with the analytical tools necessary for dissecting and solving electrical challenges. By the end of this course, you will possess the confidence and expertise to interpret electrical diagrams, perform detailed analyses, and approach circuit design with clarity and precision. This is an ideal choice for anyone looking to advance their understanding of electrical systems without the need for physical attendance or hands-on training. Key Features of Electrician: Electricity & Circuit Analysis Bundle CPD Accredited Electrician: Electricity & Circuit Analysis Course Instant PDF certificate Fully online, interactive Electrician: Electricity & Circuit Analysiscourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Electrician: Electricity & Circuit Analysis Bundle course to excel! To become successful in your profession, you must have a specific set of Electrician: Electricity & Circuit Analysis skills to succeed in today's competitive world. In this in-depth Electrician: Electricity & Circuit Analysistraining course, you will develop the most in-demand Electrician: Electricity & Circuit Analysis skills to kickstart your career, as well as upgrade your existing knowledge & skills. Electrician: Electricity & Circuit Analysis Curriculum Course 01: Electrician Course Level 3 Course 02: Electricity and DC Circuit Analysis Course 03: Electric Circuits for Electrical Engineering Course 04: Power Analysis in AC Circuits Course 05: Short Circuit Analysis for HV Three Phase Systems Course 06: Light Current Systems for Electrical Engineering Course 07: High Voltage Generation for Electrical Engineering Course 08: Electrical Machines for Electrical Engineering Course 09: Power Electronics for Electrical Engineering Course 10: MATLAB Simulink for Electrical Power Engineering Course 11: Advanced Electrical Safety Accreditation This Electrician: Electricity & Circuit Analysis bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Electrician: Electricity & Circuit Analysis course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Electrician: Electricity & Circuit Analysis basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Electrician: Electricity & Circuit Analysis Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion

Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects responsible for the creation, maintenance, or delivery of remote and virtual desktop services. Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of Horizon Use VMware vSphere to create VMs to be used as desktops for Horizon Create and optimize Windows VMs to create Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon Client™ systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Implement a structured approach to troubleshooting Resolve common issues that occur in a Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for the best end-user experience VMware Horizon© 8: Virtual Desktop Bootcamp is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management and VMware Horizon 8: Virtual Desktop Troubleshooting. This training combination gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to resolve common issues that occur in a VMware Horizon environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of VMware Horizon Describe the conceptual and logical architecture of VMware Horizon Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes vSphere for Horizon 8 Explain basic virtualization concepts Use VMware vSphere© Client? to access your vCenter Server system and VMware ESXi? hosts Create, provision, and remove a virtual machine VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon© Connection Server? inventory Compare dedicated-assignment and floatingassignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and userlevel policies VMware Horizon Client Options Describe the different clients and their benefits Access Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant-clone desktop pools Set up an automated pool of instant clones Push updated images to instant-clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application ool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods