5281 Courses in Cardiff delivered Online

Overview To prevent infection and contamination, sterile services play a pivotal role in the healthcare sector. Learn the key aspects and elements of sterile services with our premium Sterile Services Technician Training and prepare yourself for a career in the relevant areas. This course will provide you with an overall understanding of sterile services. Through the course you will be able to learn the basics of sterilisation methods. Then, you will receive detailed lessons on quality management in sterile services. In addition, the course will help you understand the fundamentals of thermal and chemical disinfection. Finally, the modules will describe the essentials of aseptic techniques and sterile compounding. This is an excellent opportunity to grasp a valuable skill set and an accredited certificate. Enrol now and start learning. Course Preview Learning Outcomes Learn the basic concepts of sterile services Enhance your knowledge about sterilisation methods and packaging Understand the process of quality management in sterile services Explore the basics of thermal and chemical disinfection Build a clear understanding of aseptic techniques and sterile compounding Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Sterile Services Quality management Thermal and chemical disinfection Who Should Take This Sterile Services Technician Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Sterile Services Technician Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Sterile Services Technician Training will equip you with effective skills and ab ilities and help you explore career paths such as  Sterile Services Technician Training Healthcare Workers Care Givers Module 01: Introduction to Sterile Services Introduction to Sterile Services 00:21:00 Module 02: Cleaning and Decontamination Cleaning and Decontamination 00:19:00 Module 03: Sterilisation Methods and Packaging Sterilisation Methods and Packaging 00:19:00 Module 04: Quality Management in Sterilising Services Quality Management in Sterilising Services 00:19:00 Module 05: Thermal and Chemical Disinfection Thermal and Chemical Disinfection 00:16:00 Module 06: Aseptic Techniques and Sterile Compounding Aseptic Techniques and Sterile Compounding 00:21:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Slips, trips, and tumbles aren’t just punchlines in cartoons — they’re serious risks when ice coats the ground. Whether you're heading to work, doing the school run, or simply taking a winter stroll, knowing how to walk safely on icy surfaces can make all the difference. This Training for Walking Safely in Icy Conditions Course is your go-to guide for winter footwork. With expert tips, clever techniques, and seasonal awareness, you'll feel more confident with every step when frost and flurries make things tricky. From spotting hidden hazards to choosing the right footwear, this course brings together everything you need to help stay steady when the temperature drops. No fluff, no frozen nonsense — just smart, safe walking advice delivered in a straightforward way. It's not about walking faster; it's about walking wiser. So, lace up, tune in, and take winter in stride — safely. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Walking Safely in Icy Conditions Module 02 : Types of Ice Module 03 : Footwear and Equipment for Icy Conditions Module 04 : Walking Techniques for Balance and Stability Module 05 : Preventing Slips, Falls, and Injuries Module 06 : Reacting to Slips and Falls Learning Outcomes: Understand the hazards of icy conditions and their effects on walking safety. Identify and differentiate between various types of ice for informed decision-making. Select appropriate footwear and equipment tailored to icy environments. Learn walking techniques to enhance balance and stability on slippery surfaces. Employ preventive measures to reduce the risk of slips, falls, and injuries. Gain the knowledge and skills to respond effectively to slips and falls in icy conditions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Outdoor enthusiasts in colder climates Workers who face icy conditions Seniors looking to maintain mobility safely Parents ensuring family safety in winter Hikers and nature explorers Anyone living or traveling in icy regions Adventurers and winter sports enthusiasts Individuals seeking to reduce winter-related accidents Career path Winter Safety Consultant Health and Safety Advisor Outdoor Equipment Sales Emergency Services Personnel Facility Maintenance Crew Winter Sports Instructor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Level 2 TACCP Training Course equips individuals with crucial skills to safeguard food safety in the modern world. In an era where food safety threats are increasingly prevalent, understanding TACCP becomes paramount. This course delves into modules such as An Introduction to TACCP, Food Safety Legislation, and Understanding the Attacker, offering comprehensive insights into identifying and mitigating food threats. With the rise of food fraud and evolving regulations, mastering TACCP is not just beneficial but essential. In the UK, job opportunities for TACCP-trained professionals are burgeoning, with salaries averaging around £30,000 to £40,000 annually. The advantage of this course lies in its relevance and applicability, as the food sector continues to expand. The demand for TACCP skills is projected to increase by 15% in the coming years, highlighting its significance in ensuring food security and consumer trust. Key Features: CPD Certified Level 2 TACCP Training Course Free Certificate from Reed CIQ Approved Level 2 TACCP Training Course Developed by Specialist Lifetime Access Course Curriculum Module 01: An Introduction to TACCP Module 02: Food Safety Legislation Module 03: Food Threats Module 04: Understanding the Attacker Module 05: Food Fraud Module 06: An Overview of TACCP Process Module 07: TACCP: Food Defence Learning Outcomes: Analyse food safety legislation for compliance and implementation strategies. Identify potential food threats and assess their impact on operations. Understand the motivations and methods of potential attackers in food industries. Evaluate risks associated with food fraud and implement prevention measures. Apply the TACCP process to detect, assess, and manage food threats. Develop and implement food defence strategies to safeguard against threats. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 TACCP Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Level 2 TACCP Training. Moreover, this course is ideal for: Food industry professionals seeking advanced safety training. Quality assurance managers in food manufacturing companies. Regulatory compliance officers responsible for food safety protocols. Risk management professionals focusing on food safety and security. Individuals involved in food supply chain management and logistics. Requirements There are no requirements needed to enrol into this Level 2 TACCP Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 2 TACCP Training course. Career path After finishing this Level 2 TACCP Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Level 2 TACCP Training are: Food Safety Officer - £25K to 35K/year Quality Assurance Manager - £30K to 45K/year Regulatory Compliance Specialist - £28K to 40K/year Food Fraud Investigator - £25K to 40K/year Food Defense Coordinator - £27K to 38K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This comprehensive course on Introduction to VAT will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Introduction to VAT comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Introduction to VAT. It is available to all students, of all academic backgrounds. Requirements Our Introduction to VAT is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 14 lectures • 07:22:00 total length •Module 01: Understanding VAT: 00:36:00 •Module 02: VAT Terminology and Calculation: 00:35:00 •Module 03: VAT Taxable Persons: 00:46:00 •Module 04: VAT Registration: 00:40:00 •Module 05: VAT Rates: 00:32:00 •Module 06: Invoicing and Records: 00:27:00 •Module 07: VAT Application in Goods, Services and Vehicles: 00:31:00 •Module 08: Supply: 00:43:00 •Module 09: The VAT Return: 00:25:00 •Module 10: Tips on VAT Compliance: 00:21:00 •Module 11: VAT Exemptions and Zero-Rated VAT: 00:39:00 •Module 12: Miscellaneous VAT Issues and Penalties: 00:41:00 •Module 13: Making Tax Digital: 00:26:00 •Assignment - Introduction to VAT: 00:00:00

Overview This comprehensive course on Carbon Literacy Knowledge | Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Carbon Literacy Knowledge | Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Carbon Literacy Knowledge | Course. It is available to all students, of all academic backgrounds. Requirements Our Carbon Literacy Knowledge | Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 5 lectures • 02:00:00 total length •Module 01: Introduction to Carbon Literacy: 00:12:00 •Module 02: The Carbon Cycle: 00:26:00 •Module 03: Global Warming and Climate Change: 00:29:00 •Module 04: Solutions for Global Warming: 00:30:00 •Module 05: Steps to Take for a Cleaner Tomorrow: 00:23:00

Overview This comprehensive course on Essentials of UK VAT will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Essentials of UK VAT comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Essentials of UK VAT. It is available to all students, of all academic backgrounds. Requirements Our Essentials of UK VAT is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 14 lectures • 07:22:00 total length •Module 01: Understanding VAT: 00:36:00 •Module 02: VAT Terminology and Calculation: 00:35:00 •Module 03: VAT Taxable Persons: 00:46:00 •Module 04: VAT Registration: 00:40:00 •Module 05: VAT Rates: 00:32:00 •Module 06: Invoicing and Records: 00:27:00 •Module 07: VAT Application in Goods, Services and Vehicles: 00:31:00 •Module 08: Supply: 00:43:00 •Module 09: The VAT Return: 00:25:00 •Module 10: Tips on VAT Compliance: 00:21:00 •Module 11: VAT Exemptions and Zero-Rated VAT: 00:39:00 •Module 12: Miscellaneous VAT Issues and Penalties: 00:41:00 •Module 13: Making Tax Digital: 00:26:00 •Assignment - Essentials of UK VAT: 00:00:00

Overview This comprehensive course on Diploma in Water Treatment will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in Water Treatment comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in Water Treatment. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Water Treatment is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 15 lectures • 05:02:00 total length •Module 01: Overview of Water Treatment: 00:11:00 •Module 02: Water Quality: 00:29:00 •Module 03: Wastewater Sampling and Analysis: 00:14:00 •Module 04: Preliminary Treatment: 00:28:00 •Module 05: Coagulation, Flocculation and Clarification: 00:23:00 •Module 06: Sedimentation: 00:14:00 •Module 07: Filtration: 00:20:00 •Module 08: Flotation: 00:19:00 •Module 09: Removal of Fats, Oils and Grease: 00:30:00 •Module 10: Inorganic Constituents Removal: 00:28:00 •Module 11: Ion Exchange: 00:13:00 •Module 12: Biological Process of Water Treatment: 00:29:00 •Module 13: Aerobic Processes of Biological Treatment: 00:25:00 •Module 14: Disinfection: 00:19:00 •Assignment - Diploma in Water Treatment Course: 00:00:00

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