8845 Courses in Cardiff delivered Online

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Ignite your career in the construction industry and open the gates to success with our exclusive Building Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle. This power-packed trio of courses is your ticket to unlocking a world of opportunities. With three QLS-endorsed certifications at your fingertips and hardcopy certificates to showcase your expertise, you'll be on the fast track to professional advancement. Learn how surveying measurements are done and budgets are estimated and start your career as a quantity surveyor in the UK building industry. From tendering important contracts to pricing and bill preparation, master all the tricks of the profession with the help of our experts from this industry. Is this Premium Quantity Surveying course really worth £350? Take a look at the goodies you will be offered- Get 3 FREE QLS Certificate & CPDQS accredited certificate worth of (£129+£10)x3 = £417 This course is also offering a 'Job Seeker' bundle consisting of 10 courses worth £200 to increase your employability Get Nominated for a Live webinar; 1 out of every 10 students would get this chance by a Rafflel Draw worth £299 Full tutor support is available Get 24/7 help or advice from our email and live online community Profile-building consultation for job sites and resume support Unlimited retake exams Free entry to job seekers forum Find a report of current job openings for the relevant course Learn at your ease - anytime, from anywhere Job Seeker's Special Bundle Worth £200 Our Special Course is also offering an exclusive bundle to enhance your potential in the job market. This bundle includes important and effective courses such as: Course 01: Job Search Skills Course 02: CV Writing and Job Searching Course 03: Proofreading & Copy Editing Course (Level 4 Diploma) Course 04: Effective Methods of Public Speaking and Presentation Skill Course 05: Recovering from a Job Loss in Technology Course Course 06: Workplace Professionalism Course 07: Microsoft Office Course 08: Confidence Building & Assertiveness Course 09: Critical Thinking in The Workplace Course 10: Time Management Skills You Will Gain: By the end of this Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle, you will be able to - Quantity surveying principles, techniques, and measurement methods Be able to perform and record accurate measurements Understand how to execute efficient cost management Learn how to accurately estimate project costs Factors influencing cost estimation and effective cost management Get skilled in the acts of procurement and bill charging Master the ability to assess potential risks and act accordingly Construction Industry Scheme (CIS) coverage, registration, verification, and record-keeping The Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle is QLS-endorsed and CPD accredited. You can take the at your own pace - anytime, from anywhere. Enroll in the Building Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle today and unleash your potential. Gain the expertise, recognition, and hardcopy certificates that will take your career to soaring heights. Your future in the construction industry starts here. By the time you complete this Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle, you'll have sharpened the skills and As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have crafted this training to empower you to learn all at once with accuracy. QLS Course 1- Quantity Surveying: An introduction to quantity surveying principles Development of the quantity surveying profession Quantity surveying measurement techniques Cost management strategies Pricing and operational estimation Contract management and tendering processes Procurement and bill preparation Predicting potential risks and implementing management strategies Regulation and control in quantity surveying Report writing skills development QLS Course 2- Building Quantity Surveying: Building law principles Building procurement and contract administration Building technology insights Cost estimation techniques Factors influencing cost estimation Effective cost management strategies Management of materials for construction Building pathology understanding Building adaptation considerations Report writing skills development Legal aspects of building surveying QLS Course 3- Construction Industry Scheme (CIS): Overview of the Construction Industry Scheme (CIS) Coverage and scope of the scheme Contractor registration process for CIS Verification procedures within the scheme CIS returns and reporting requirements Record-keeping and CIS certificate management Penalties associated with CIS non-compliance Miscellaneous information related to the CIS Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Quantity Surveying course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their skills and knowledge in quantity surveying and construction industry schemes. Individuals interested in pursuing a career as a quantity surveyor or building surveyor within the construction sector. Students or graduates looking to specialise in quantity surveying or gain a comprehensive understanding of the construction industry. Construction professionals aiming to expand their expertise and stay updated with the latest regulations and practices. Requirements Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle has no formal entry criteria, and everyone is welcome to enrol! Career path Career Path of Quantity Surveying & Construction Industry Scheme (CIS) - QLS Endorsed Bundle: Quantity Surveyor: £30,000 - £60,000 per year Building Surveyor: £25,000 - £50,000 per year Construction Estimator: £25,000 - £45,000 per year Contract Administrator: £25,000 - £40,000 per year Procurement Manager: £30,000 - £60,000 per year Construction Compliance Officer: £25,000 - £45,000 per year Certificates Certificate Accredited by CPDQS Digital certificate - Included

This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, follow a methodical workflow to develop sound solutions, use open-source, off-the-shelf tools to develop, test, and deploy those solutions, and ensure that they protect the privacy of users. This course includes hands-on activities for each topic area.

Are you passionate about writing and dream of seeing your name on a bestseller list? Enrolling in our "How to Write a Bestselling Novel" course is your first step toward that goal. In today's world, the ability to write compelling stories is more important than ever. This course is much needed as it provides you with the essential skills to write stories that captivate and engage readers. Writing effectively can greatly enhance your daily life by improving communication skills and creativity. Professionally, mastering the art of writing can open doors to numerous job opportunities in the UK, with writers earning an average salary of £25,000 to £50,000 per year, depending on their experience and success. The course covers everything from understanding the market to crafting compelling characters and building a captivating plot. Writing is not just a skill but an asset in various sectors, which are seeing a significant growth of 12% annually. By learning to write effectively, you can build a strong author brand, making you a desirable candidate in publishing and content creation industries. So, take this opportunity to write your future success story! Key Features: CPD Certified How to Write a Bestselling Novel Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding the Market Module 02: Crafting Compelling Characters Module 03: Building a Captivating Plot Module 04: Mastering Dialogue Module 05: Setting the Scene Module 06: Crafting an Irresistible Hook Module 07: Building Your Author Brand Learning Outcomes: Understand market dynamics for writing bestsellers, targeting reader preferences effectively. Create vivid characters, making your novel engaging and relatable to readers. Develop captivating plots, mastering the art of storytelling for bestseller potential. Craft authentic and compelling dialogue to breathe life into your characters. Set the scene skillfully, creating immersive environments for reader connection. Construct irresistible hooks that grab attention, setting your novel apart instantly. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This How to Write a Bestselling Novel course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of How to Write a Bestselling Novel. Moreover, this course is ideal for: Aspiring writers seeking bestseller success and literary recognition. Authors eager to enhance their storytelling skills and commercial appeal. Fiction enthusiasts looking to turn their passion into marketable novels. Creative minds aiming to build a distinctive author brand and identity. Those keen on writing novels that resonate with a wide readership. Requirements There are no requirements needed to enrol into this How to Write a Bestselling Novel course. We welcome individuals from all backgrounds and levels of experience to enrol into this How to Write a Bestselling Novel course. Career path After finishing this How to Write a Bestselling Novel course you will have multiple job opportunities waiting for you. Some of the following Job sectors of How to Write a Bestselling Novel are: Novelist - £24K to £60K/year. Scriptwriter - £30K to £55K/year. Copywriter - £20K to £45K/year. Editor - £25K to £50K/year. Literary Agent - £25K to £50K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Network+ training course description This network+ course covers the TCP/IP side of the exam. For delegates to pass the exam it is important that they meet the prerequisites, self study is also required. An intensive hands on IP foundation. The course focuses on all parts of TCP/IP including layers 4 to 7 on end stations as well as layer 3 on routers. The TCP/IP protocols are also studied to enable delegates to be able to troubleshoot TCP/IP using Wireshark. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Use ping, traceroute and other tools to diagnose faults on a network. Configure IP on PCs and routers. Plan IP addresses and subnets. Analyse IP and TCP packets using an analyser. Troubleshoot TCP/IP. Network+ training course details Who will benefit: Those wishing to pass the Network+ exam. Prerequisites: Introduction to data communications & networking Duration 5 days Network+ training course contents What is TCP/IP? TCP and IP are protocols, 7 layer model, network layers, hardware/software layers, internetworking, protocols, What is IP? What is TCP? The internet, The IAB, RFCs. Ping and Wireshark Host configuration, IP addresses, subnet masks, default gateways, ping. Hands on Base configuration. Testing with ping. Analysing packets with Wireshark. Switches and Wireshark Switches versus hubs, layer 2 forwarding table, flooding, broadcasts. Hands on Building a switched based network. Configuring network devices Configuration options, console port, putty, telnet. Hands on Configuring switches, telnet. IP IP packet format, protocol field, TTL, DiffServ, fragments, ICMP. Hands on IP packet analysis. IP addressing 32 bits, dotted decimal, rules, networks, role of subnet masks, simple subnetting, prefix notation. Broadcasts, special use addresses. Hands on Planning and implementing addressing. IP and the lower layers ARP, media not supporting ARP. Hands on ARP. Routing What are routers? What routers do, default gateways, routing and addressing, routing tables, ways to update routing tables. Hands on Building a routed network, traceroute. Routing protocols IGPs and EGPs, RIP, RIPv2, Why not to use RIP, OSPF, OSPF metrics, convergence, distance vector protocols, link state protocols. Hands on OSPF, analysing routing tables, loopbacks. Network simulators Network simulators, EVE-NG, GNS3, CML. Hands on Using EVE-NG. Subnetting Subnetting to the bit level, ranges, how prefixes are used. Hands on Subnetting. VLANS and IP addressing What are VLANs, tagging, 802.1Q, Inter VLAN routing. Hands on Inter VLAN routing. TCP and UDP Layer 4, port numbers, client ports, broadcasts multicasts and layer 4, UDP header, TCP header, connections, ACK, sliding windows, options, connection states. Sockets. Hands on Analysing TCP packets. IPv4 address configuration Private addresses, NAT, NAPT, dynamic addressing, DHCP, link local addresses. Hands on DHCP, NAT. IPv6 What is IPv6, 128 bit addresses, address formats, IPv6 address allocation, header format, migration, dual stack, tunnelling, NAT64, DNS64. Hands on IPv6 setup troubleshooting. IPv6 address configuration Static addressing, EUI-64 addresses, IPv6 address order, SLAAC, DHCPv6. Hands on SLAAC. Applications Clients, servers, HTTP, Email, resource sharing, VoIP, video, terminal emulation, remote desktop. Network management and SNMP. Hands on Servers, TFTP, VoIP packet analysis. DNS Names and addresses, hosts file, how DNS works. FQDNs, DNS client configuration. Hands on Troubleshooting DNS. Security Firewalls, firewall architectures, DMZ, how firewalls work, proxy servers, filtering, ACLs, IDS, VPNs, authentication, encryption, tunnels, secure protocols. Hands on Firewalls, SSH Troubleshooting Methods, tools. Using the 7 layer model. Troubleshooting toolkits. Hands on Fixing the network.

Duration 3 Days 18 CPD hours This course is intended for This course is geared for Python experienced developers, analysts or others who are intending to learn the tools and techniques required in building various kinds of powerful recommendation systems (collaborative, knowledge and content based) and deploying them to the web. Overview Working in a hands-on lab environment led by our expert instructor, attendees will Understand the different kinds of recommender systems Master data-wrangling techniques using the pandas library Building an IMDB Top 250 Clone Build a content-based engine to recommend movies based on real movie metadata Employ data-mining techniques used in building recommenders Build industry-standard collaborative filters using powerful algorithms Building Hybrid Recommenders that incorporate content based and collaborative filtering Recommendation systems are at the heart of almost every internet business today; from Facebook to Net?ix to Amazon. Providing good recommendations, whether its friends, movies, or groceries, goes a long way in defining user experience and enticing your customers to use your platform.This course shows you how to do just that. You will learn about the different kinds of recommenders used in the industry and see how to build them from scratch using Python. No need to wade through tons of machine learning theory?you will get started with building and learning about recommenders as quickly as possible. In this course, you will build an IMDB Top 250 clone, a content-based engine that works on movie metadata. You will also use collaborative filters to make use of customer behavior data, and a Hybrid Recommender that incorporates content based and collaborative filtering techniques.Students will learn to build industry-standard recommender systems, leveraging basic Python syntax skills. This is an applied course, so machine learning theory is only used to highlight how to build recommenders in this course.This skills-focused ccombines engaging lecture, demos, group activities and discussions with machine-based student labs and exercises.. Our engaging instructors and mentors are highly-experienced practitioners who bring years of current, modern 'on-the-job' modern applied datascience, AI and machine learning experience into every classroom and hands-on project. Getting Started with Recommender Systems Technical requirements What is a recommender system? Types of recommender systems Manipulating Data with the Pandas Library Technical requirements Setting up the environment The Pandas library The Pandas DataFrame The Pandas Series Building an IMDB Top 250 Clone with Pandas Technical requirements The simple recommender The knowledge-based recommender Building Content-Based Recommenders Technical requirements Exporting the clean DataFrame Document vectors The cosine similarity score Plot description-based recommender Metadata-based recommender Suggestions for improvements Getting Started with Data Mining Techniques Problem statement Similarity measures Clustering Dimensionality reduction Supervised learning Evaluation metrics Building Collaborative Filters Technical requirements The framework User-based collaborative filtering Item-based collaborative filtering Model-based approaches Hybrid Recommenders Technical requirements Introduction Case study and final project ? Building a hybrid model Additional course details: Nexus Humans Applied AI: Building Recommendation Systems with Python (TTAI2360) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Applied AI: Building Recommendation Systems with Python (TTAI2360) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

***24 Hour Limited Time Flash Sale*** LOLER, PUWER & Construction Safety Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Introducing our premium bundle, "LOLER, PUWER & Construction Safety", your theoretical guide to a safer, more efficient construction site! Within this compilation, you'll find three QLS-endorsed courses focusing on LOLER Training, PUWER, and Construction Safety. These courses will expand your knowledge of the essential legal requirements in operating lifting equipment, the use of work equipment, and the critical safety protocols in construction. Each of these QLS-endorsed courses comes with a hardcopy certificate upon completion, a physical testament to your dedication. Additionally, enhance your learning journey with our five CPD QS accredited courses. Learn about Building Quantity Surveying, Construction Site Management, the Construction Industry Scheme (CIS), LEED V4.1 - Building Design and Construction, and the WELL Building Standard. A comprehensive grasp of these subjects will enable you to navigate the construction industry with confidence. Key Features of the LOLER, PUWER & Construction Safety Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our LOLER, PUWER & Construction Safety bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: LOLER Training QLS Course 02: PUWER QLS Course 03: Construction Safety 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Building Quantity Surveyor Course 02: Construction Site Management Course 03: Construction Industry Scheme (CIS) Course 04: LEED V4.1 - Building Design and Construction Course 05: WELL Building Standard In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our LOLER, PUWER & Construction Safety courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the legal requirements under LOLER and PUWER regulations. Gain knowledge about safety practices in the construction industry. Learn about the intricacies of Building Quantity Surveying. Understand the role and responsibilities in Construction Site Management. Familiarise with the Construction Industry Scheme (CIS). Understand the principles of LEED V4.1 - Building Design and Construction. Gain insight into the WELL Building Standard and its benefits. The "LOLER, PUWER & Construction Safety" bundle is a comprehensive collection of courses designed to build your theoretical understanding of key construction safety regulations and best practices. The three QLS-endorsed courses provide essential insights into LOLER, PUWER, and Construction Safety, serving as the pillars of your learning journey. Supplementing this foundational knowledge are five CPD QS accredited courses, each focusing on a crucial aspect of construction. From understanding the complexities of Building Quantity Surveying and Construction Site Management to getting a grip on the Construction Industry Scheme (CIS), the bundle also covers sustainable building practices through LEED V4.1 and the WELL Building Standard. With this bundle, equip yourself with the theoretical knowledge to improve your understanding of safety and efficiency in construction. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in the theoretical aspects of LOLER, PUWER, and Construction Safety. Aspiring professionals in the construction industry looking to enhance their knowledge base. Existing professionals wishing to gain an understanding of construction site management. Anyone interested in sustainable building practices and building quantity surveying. Career path Building Quantity Surveyor: Estimating costs and ensuring budget compliance (£30,000 - £60,000 per annum). Health and Safety Officer: Implementing safety standards as per LOLER and PUWER regulations (£25,000 - £50,000 per annum). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Bring out the Bob-the-builder hidden inside you through this DIY course Ikea's self assembly system has been both fun and a headache at times for the general populus. When you successfully put together a table it is a great feeling of accomplishment, but all of a sudden when you notice that there are two parts that you didn't use and now don't know where they will fit, you go into a maddening fit. But this Accredited Advanced Diploma in DIY course is a great way to for you to learn something new, and no it's not only about furniture. This diploma course allows you to put your construction hat on, as you go around the house to introduce different new features starting from laminated floors, to textured ceilings to even giving you details on making your own kitchen cabinets. And if that wasn't enough you will also learn about taking care of wooden floors and budgeting during remodelling. All in all this course is a must for anyone who wants to get their DIY on. Course Highlights Accredited Advanced Diploma in DIY is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Advanced Diploma in DIY into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Advanced Diploma in DIY Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Advanced Diploma in DIY is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Advanced Diploma in DIY is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Advanced Diploma in DIY Secrets to Install Laminate Flooring FREE 01:00:00 So, you want to do a Textured Ceiling! FREE 00:30:00 Copper Bathroom Sinks Add an Easy Elegant Touch 00:30:00 Do It Yourself Home Sprinkler System 00:30:00 Easy Installation of Vinyl Replacement Windows 00:30:00 Installing a Drop Ceiling 01:00:00 Oval Bathroom Mirror 01:00:00 Making Your Own Kitchen Cabinets 00:30:00 Making a Faux Metal Ceiling 01:00:00 Painting a Bathroom 00:30:00 Building a Home Swimming Pool 00:30:00 Decorating Those Small Box Rooms 00:30:00 DIY Projects To Increase The Value of Your Home 01:00:00 DIY Remodeling on a Budget 01:00:00 Caring For Your Wooden Floor 00:30:00 Things to Consider 00:30:00 Using tiles to brighten your home 00:30:00 Home Renovation Survival 00:30:00 Mock Exam Mock Exam- Accredited Advanced Diploma in DIY 00:20:00 Final Exam Final Exam- Accredited Advanced Diploma in DIY 00:20:00

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

HP ProCurve training course description A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install HP ProCurve switches. Use the command line interface and the web based interface to manage HP ProCurve switches. Configure and troubleshoot HP ProCurve switches. Perform software upgrades and maintain configurations using TFTP. HP ProCurve training course details Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. Prerequisites: None. Duration 2 days HP ProCurve training course content Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. Port configuration Common port configuration tasks, port security, port aggregation. Hands on Configuring ports. Trunking and failover. STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. SNMP SNMP configuration, HP OpenView. Hands on Using SNMP to manage a HP ProCurve switch. Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. Miscellaneous exercises CDP. Logging

HP switches training course description A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install HP switches. Use the command line interface and the web based interface to manage HP switches. Configure and troubleshoot HP switches. Perform software upgrades and maintain configurations using TFTP. HP switches training course details Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. Prerequisites: None. Duration 2 days HP switches training course content Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub. What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. Port configuration Common port configuration tasks, port security, port aggregation, Hands on Configuring ports. Trunking and failover. STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. VLANs What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. SNMP SNMP configuration, HP OpenView NNM. Hands on Using SNMP to manage a HP switch. Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. Miscellaneous exercises CDP. Logging