6113 Courses in Cardiff delivered Online

Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Our best-selling ADHD Awareness Course has been compiled to provide the right information and help for those that work or live with individuals that have Attention Deficit Hyperactivity Disorder (ADHD). This common neurodevelopmental disorder can often cause alienation or discomfort, but you can easily be coached to provide support and assistance for those impacted by it. This tutorial has been expertly written to provide information and guidance when advocating the issues caused by ADHD. Once you sign up, knowledge regarding the onset of ADHD will become instantly available, along with recommended approaches for dealing with it, in the home and school settings. This is supplemented by information about cognitive therapy and treatments that are available, and the care organisations that exist to aid those in need. Each online module different perspectives of the disorder and the various challenges that sufferers must face. The ADHD Awareness Course provides excellent information and tips from expert on treating the condition, with recent updates and news. The study tools and exercises provided will ensure that the knowledge gained is memorised and can be put to instant and practical use. By attaining this awareness, you will be supplying another critical step in understanding and remedying the worst aspects of ADHD.  Why choose this ADHD Awareness Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This course is aimed at those who work in the UK Healthcare, Welfare and Education systems. It will provide the most benefits for those likely to encounter ADHD in their personal or expert lives. Career Path The training offered by the ADHD Awareness Course will benefit Healthcare, Welfare, or Educational expert that regularly communicate with people with ADHD. This would be most appropriate for careers and functions such as:  Healthcare Support Workers Child and Adult Therapists SEN/SENCO Teachers Family Support Workers Community Care Staff Healthcare Practitioners Course Content Module 1: Introduction to ADHD Introduction to ADHD 00:12:00 Module 2: ADHD in Young and Adults ADHD in Young and Adults 00:18:00 Module 3. ADHD in Family Settings ADHD in Family Settings 00:11:00 Module 4. ADHD in Educational Settings and Parent Training ADHD in Educational Settings and Parent Training 00:18:00 Module 5. ADHD and Attention Difficulties ADHD and Learning Difficulties 00:14:00 Module 6. Cognitive Approaches in ADHD Cognitive Approaches in ADHD 00:15:00 Module 7: The Organisation of Care for ADHD The Organisation of Care for ADHD 00:20:00 Assignment Assignment - ADHD Awareness 4 days, 22 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Mental Health and Work is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Mental Health and Work consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Mental Health and Work doesn't entitle you to practise as a expert in this specific field. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Mental Health Introduction to Mental Health 00:21:00 Module 2: Stress and Anxiety Disorders Stress and Anxiety Disorders 00:35:00 Module 3: Personality Disorders Personality Disorders 00:45:00 Module 4: Mood Disorders Mood Disorders 00:25:00 Module 5: Mental Health in the Workplace Mental Health In The Workplace 00:26:00 Module 6: Approach and React To People in Mental Health Crisis Approach and React To People in Mental Health Crisis 00:35:00 Module 7: Medication and Therapy in the Treatment of Mental Illness Medication and Therapy in the Treatment of Mental Illness 00:35:00 Module 8: Mental Health Legislation and Services Mental Health Legislation and Services 00:32:00 Mock Exam Mock Exam - Mental Health And Work 00:20:00 Final Exam Final Exam - Mental Health And Work 00:20:00 Assignment Assignment - Mental Health And Work 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Kickstart your digital marketing journey with our Basics of Social Media Marketing course. Learn why social media is crucial for your business, and how to craft an effective strategy to engage, grow, and convert your audience. Perfect for beginners looking to make a mark in the digital world.

This course aims to teach you how to become a portrait photography expert.

This beginner to the intermediate-level course on .NET MAUI mobile application development enables you to advance your Visual Studio coding skills and implement interfaces using XAML. Learn to develop and publish Minimal API with .NET Core using event driven development while understanding logic and syntax when working on the .NET environment.

Overview This comprehensive course on English for Job Interview will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This English for Job Interview comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this English for Job Interview. It is available to all students, of all academic backgrounds. Requirements Our English for Job Interview is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 47 lectures • 02:58:00 total length •How to Use this Course?: 00:06:00 •Better Fluency Habits - Best Learning Habits for a Better Performance: 00:09:00 •Strategies to Research Companies for Your Field: 00:13:00 •Starting Your Vocabulary and Pronunciation List: 00:09:00 •Question 1: Tell Me about Yourself: 00:06:00 •Job Interview Audio Samples Question 1: Tell Me about Yourself: 00:01:00 •Question 2: What are Your Key Strength?: 00:04:00 •Job Interview Audio Samples Question 2: What are Your Key Strengths?: 00:01:00 •Question 3: Why Should We Hire You?: 00:03:00 •Job Interview Audio Samples Question 3: Why Should We Hire You?: 00:01:00 •Question 4: What are Your Weaknesses or Weak Points?: 00:03:00 •Job Interview Audio Samples Question 4: What is Your Weak Point?: 00:01:00 •Question 5: Where Do You See Yourself in 5 Years?: 00:04:00 •Job Interview Audio Samples Question 5: Where Do You See Yourself in 5 Years?: 00:01:00 •Question 6: Why Do You Want this Job?: 00:05:00 •Job Interview Audio Samples Question 6: Why Do You Want this Job? ]: 00:01:00 •Question 7: Why Did You (or Why Do You Want to) Leave your Current Employer?: 00:04:00 •Job Interview Audio Samples Question 7: Why Did You (or Why Do You Want to) Leave Your Current Employer?: 00:01:00 •Question 8: When are You Available to Start?: 00:04:00 •Job Interview Audio Samples Question 8: When are You Available to Start?: 00:01:00 •Question 9: How Do You Deal with Pressure or Stress?: 00:04:00 •Job Interview Audio Samples Question 9: How Do You Deal with Pressure or Stress?: 00:01:00 •Question 10: How Did You Hear about the Position?: 00:02:00 •Job Interview Audio Samples Question 10: How Did You hear about the Position?: 00:01:00 •Question 11: What Do You Know about our Company?: 00:03:00 •Job Interview Audio Samples Question 11: What Do You Know about our Company?: 00:01:00 •Question 12: Do You Have Any Questions?: 00:03:00 •Job Interview Audio Samples Question 12: Do You Have Any Questions?: 00:01:00 •Question 13: What are Your Salary Expectations?: 00:04:00 •Job Interview Audio Samples Question 13: What are Your Salary Expectations?: 00:01:00 •Question 14: Describe Yourself in Three Words/ Describe Your Personality: 00:04:00 •Job Interview Audio Samples Question 14 : Describe Yourself in Three Words/ Describe Your Personality: 00:12:00 •Question 15: What Do You Like to Do in Your Free Time?: 00:03:00 •Job Interview Audio Samples Question 15: What Do You Like to Do in Your Free Time?: 00:01:00 •5 Kinds of STAR Question: 00:09:00 •How to Find STAR Interview Stories: 00:04:00 •How to Write Your STAR Answers: 00:05:00 •How to Combine Your Stories with the 5 Categories of Question: 00:03:00 •How to Answer Difficult Interview Questions and the STAR Interview Technique: 00:03:00 •Tell me about a time when you worked successfully as a Member of a Team?: 00:07:00 •Describe a Difficult Situation or Task that you had to Deal with?: 00:07:00 •Tell me about Your Biggest Achievement to Date: 00:06:00 •Tell me about a Time When you worked with a Difficult Team Member: 00:04:00 •Tell me about a Time When you had to make a Difficult Decision: 00:03:00 •STAR Sample Answers Video 1: 00:04:00 •STAR Sample Answers Video 2: 00:04:00 •Assignment - English for Job Interview: 00:00:00

Emergency Planning is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Emergency Planning and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 3 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £8.99 You can get both PDF and Hard copy certificate for just £8.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction 00:03:00 Who are We? 00:04:00 Who is This Course For 00:02:00 Why Have an Emergency Management Plan? 00:06:00 Emergency Planning Committee (EPC) Introduction 00:05:00 Emergency Plan and Procedures Emergency Identification and Analysis 00:06:00 Potential Emergencies for Venues. Let's start with Fire 00:05:00 Internal Threats, Visitors and Bomb Threats 00:09:00 Suspect Items 00:02:00 Active Shooter 00:06:00 Crowd-Related Emergencies 00:09:00 Terrorism 00:07:00 Structure of the Emergency Plan and Emergency Response Procedures 00:02:00 Evacuation Diagram 00:02:00 Distribution of the Emergency Plan and Procedures 00:04:00 Review and Routine Servicing 00:01:00 Key Considerations for our Emergency Response Procedures Introduction and Required Procedures 00:04:00 Notification, Communication, Media, Social Media, Control & Coordination 00:10:00 Children and Emergency Response Equipment 00:04:00 Evacuation Options, Routes & Assembly Areas 00:05:00 First Aid, Lifts & Escalators 00:01:00 Occupants and Visitors with a Disability 00:03:00 Other Considerations 00:06:00 Emergency Control Organisation Emergency Control Organisation 00:04:00 Selection Criteria for ECO Members, Roles, Identification and Indemnity 00:03:00 Who will make a good Chief Warden? 00:06:00 Training and Response Exercises EPC and ECO Training 00:05:00 Occupants, Visitors, Skill Retention & Training Materials 00:04:00 Emergency Response Exercises or 'Drills' 00:08:00 Wrap Up Wrap Up 00:02:00 Mock Exam Mock Exam - Emergency Planning 00:20:00 Final Exam Final Exam - Emergency Planning 00:20:00

Duration 4 Days 24 CPD hours This course is intended for Administrators, architects, and business leaders who manage Nutanix clusters in the datacenter Managers and technical staff seeking information to drive purchase decisions Anyone who is seeking the Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI) certification Overview During this program, attendees will: Develop a working knowledge of the Nutanix product family. Understand the requirements and considerations involved in setting up a Nutanix cluster. Familiarize themselves with cluster management and monitoring via the Prism web console. Learn how to create, manage, and migrate VMs, set up data protection services, and plan for business continuity. Understand how to plan and handle upgrades, assess future requirements, and create what-if scenarios to adress scaling for business needs. The Nutanix Enterprise Cloud Administration (ECA) course enables administrators (system, network, and storage) to successfully configure and manage Nutanix in the datacenter. The course covers many of the tasks Nutanix administrators perform through the use of graphical user interfaces (GUIs) and command line interfaces (CLIs). It also provides insight into a Nutanix cluster?s failover and self-healing capabilities, offers tips for solving common problems, and provides guidelines for collecting information when interacting with Nutanix Support Introduction The section describes the Nutanix HCI solution, walks you through the components of the Nutanix Enterprise Cloud, and explains the relationship between physical and logical cluster components. Managing the Nutanix Cluster In this section, you will use the Prism console to monitor a cluster, configure a cluster using various interfaces, use the REST API Explorer to manage the cluster, and learn how to deploy Nutanix-specific PowerShell cmdlets. Securing the Nutanix Cluster This section shows how to secure a Nutanix cluster through user authentication, SSL certificate installation, and cluster access control. Acropolils Networking This section explains how to configure managed and unmanaged Acropolis networks and describes the use of Open vSwitch (OVS) in Acropolis. You will learn how to display and manage network details, differentiate between supported OVS bond modes, and gain insight into default network configuration. VM Management This section shows you how to upload images, and how to create and manage virtual machines. Health Monitoring and Alerts In this section, you will use the Health Dashboard to monitor a cluster?s health and performance. You will also use Analysis Dashboard to create charts that you can export with detailed information on a variety of components and metrics. Distributed Storage Fabric This section discusses creating and configuring storage containers, including the storage optimization features: deduplication, compression, and erasure coding. AHV Workload Migration Using Nutanix Move, this section shows how to migrate workloads to a cluster running AHV. This is followed by a lab where a VM running on a Nutanix cluster configured with ESXi is migrated to a Nutanix cluster running AHV. File and Volumes This section gives you detailed information on Nutanix Volumes, which provides highly available, high-performance block storage through a few easy configuration steps. It also discusses Nutanix Files. Understanding Infrastructure Resiliency This section shows how Nutanix provides comprehensive data protection at all levels of the virtual datacenter: logical and physical. Data Protection Data can be replicated between Nutanix clusters, synchronously and asynchronously. This section shows how to configure a Protection Domain (PD) and Remote Sites, recover a VM from a PD, and perform a planned failover of a PD. Prism Central Having discussed and used Prism Element earlier, this section looks at the capabilities of Prism Central. With the added functionality provided by a Pro license, the focus is on features related to monitoring and managing multiple activities across a set of clusters. Monitoring the Nutanix Cluster This section shows you where to locate and how to interpret cluster-related log files. In addition, you will take a closer look at the Nutanix Support Portal and online help. Cluster Management and Expansion This section outlines essential life-cycle operations, including starting/stopping a Nutanix cluster, as well as starting/shutting down a node. You will also learn how to expand a cluster, manage licenses, and upgrade the cluster?s software and firmware. Remote Office Branch Office (ROBO) Deployments In this section, you will understand various configurations and requirements specific to a ROBO site. This includes hardware/software, Witness VM, networking, failure and recovery scenarios for two-node clusters, and the seeding process. Additional course details: Nexus Humans NECA: Nutanix Enterprise Cloud Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the NECA: Nutanix Enterprise Cloud Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.