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35835 Courses in Cardiff delivered Online

Microsoft Excel: Beginner To Professional Course with Project Management & Power BI

4.9(27)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Why is Microsoft important in the workplace? From project management to office coordination, having a stronger command of Microsoft Word, Excel, PowerPoint, Teams, Power BI, OneDrive, and other programmes will benefit your organisation and your work. Also, Microsoft skills can make your work life so much easier that you can complete your tasks in minutes that would take others hours. So enhance your skills and become that go-to guy everyone envies. Industry experts have developed this bundle, which has already helped many learners like you. So, If you want to learn how to use the most popular Microsoft tools, you don't need to look any further than this bundle. This bundle is the only thing you need to go from a complete novice to a skilled Microsoft user. So, enrol in this all-in-one bundle and start learning today. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Microsoft SQL Server Development for Everyone Course 02: MS Word Diploma Course 03: Advanced Diploma in MS Excel Course 04: PowerPoint Diploma Course 05: The Complete Microsoft OneDrive Course Course 06: The Complete Microsoft Outlook Masterclass Course 07: New Functions in Microsoft Excel 2021 Course 08: Complete Microsoft Power BI 2021 Course 09: Microsoft Teams Course 10: Outlook Tips and tricks Course 11: Touch Typing Essentials How will I get my Certificate? After successfully completing the Course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our course is suitable for all. Requirements This course has no prior requirements. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Office Administrator PA Secretary Office Worker Manager And much more... Certificates Certificate of completion Digital certificate - Included

Microsoft Excel: Beginner To Professional Course with Project Management & Power BI
Delivered Online On Demand
£53

Promoting Positive Behaviour

By OnlineCoursesLearning.com

Advancing Positive Behavior Certification Bothersome conduct in the work environment or home can debilitate connections, lower resolve and make a harmful, useless air. Lamentably, advancing positive conduct in others can be a test. Just requesting that they change only sometimes yields the outcomes you need. Fortunately, when you reexamine your way to deal with conduct change, you can advance positive conduct in any setting. This course will give you reasonable tips and techniques to help others in receiving more productive practices, while reinforcing your connections. You Will Learn: Why working environment and family culture bigly affects an individual's practices, and how to make changes that advance positive Why explaining your qualities and assumptions advances positive change Instructions to demonstrate alluring practices, and why you should stay reliable in your methodology Step by step instructions to urge people to rehash positive practices, and how to perceive progress Rules to follow when directing people towards their objectives, and how to help them arrive at their maximum capacity Advantages of Taking this Course: On the off chance that you work in an administrative or administrative job, this course will assist you with advancing positive change in your group In the event that you are a parent, this course will assist you with advancing positive practices in your youngsters In the event that you need to improve your own and expert connections, this course will help you by developing your comprehension of human conduct by and large On the off chance that you have an interest in brain research, this course will give you a helpful prologue to behaviorism, support and demonstrating, key ideas in this field

Promoting Positive Behaviour
Delivered Online On Demand
£50

Care Training Advanced Diploma

4.7(47)

By Academy for Health and Fitness

Buy Big. Save Big! Previous Price: £4565 & Offered Price: £159!! ** Save Now: £4406! Offer Ends Soon, Hurry Up!! ** Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. Do you want to make a meaningful difference in people's lives and safeguard the vulnerable? In this case, working in health and social care may be a gratifying career. So, we have created a comprehensive Care: Care Training course to help you stand out as a possible employee. It will cover practically everything you need to know. So, join us today! The Care: Care Training course is appropriate for anybody interested in working in various health and social care industry positions. There is now a severe lack of educated professionals working in the UK health and social care sector, with providers always looking for new faces. This course will prepare you to enter the market as a well-trained professional. You will learn about health and social care themes such as health and safety, the role of a caregiver, health care regulations, risk management and much more. Staffing shortages in the care industry in the UK have become increasingly concerning since the economy reopened during COVID. This might be an excellent opportunity for you to enter this field. So, without further ado, enrol today! Learning Outcomes Upon completion of this course, you will be able to, Get insight into health and social care. Learn about communication and its relevance. Explore the rights and responsibilities of a Health and Social Care worker. Learn about promoting equality, diversity and rights. Gain in-depth knowledge of essential principles and policies in health and social care work. Learn how to safeguard vulnerable individuals. Learn how to perform risk management in health and social care This Training Bundle Package Includes: Course 01: Advanced Diploma in Training For Care Assistants & Staff at QLS Level 7 10 Additional CPD Accredited Premium Courses - Course 01: Childcare Course 02: Safeguarding Children Level 3 Course 03: Foster Care Training Course Course 04: Dementia Care Level 2 Course 05: Maternity Care Assistant Course Course 06: Observation Skills for Carers Course 07: End of Life Care Course Course 08: Care Planning and Record-Keeping | Health & Safety Online Course Course 09: Paediatric First Aid (Emergency Care) Course 10: Communication Skills Masterclass Start your learning journey straight away with this Bundle and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Bundle Courses: Course 01: Mandatory Training For Care Assistants & Staff >> Adult Nursing Training << Module 1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3 & 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 & Part 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: AdultCare in Different Life Stages Module 12: Understanding Immune System in Nursing Module 13: Rest and Sleep Management in Nursing Module 14: Mobility and Immobility Issues of Patients in Nursing Module 15: Pain Management for Nurses Module 16: Nutrition in Nursing Module 17: Fluid and Electrolyte Balance Module 18: Assisting with Elimination Module 19: Oxygenation in Nursing >> Health and Social Care Training << Module 1: Introduction Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Work Module 7: Safeguarding Vulnerable Individuals Module 8: Health and Safety Responsibilities Module 9: Risk Management in Health and Social Care Course 02: Childcare Caring for Children Healthy Food, Healthy living Keeping Children Healthy & Safe Child Protection Play, Imagination and Creativity Introduction to EYFS Importance of Early Years in Development EYFS Teaching Techniques Working as an EYFS Teacher Promoting Learning and Development Children Having Special Education Needs or Disabilities Course 03: Safeguarding Children Level 3 Introduction Laws and Guidance Child Abuse Child Sexual Exploitation Responding to Disclosure and Reporting Risks and Risk Assessment Things to Do after Referral Record Keeping Course 04: Foster Care Training Course Introduction Foster Care-Definition and Types Role of Foster Carers Fostering Skills and Requirements Becoming a Foster Carer Foster Allowances and Payments Fostering Laws and Regulations The Impact of Fostering on the Foster Family Course 05: Dementia Care Level 2 Introduction Status of Dementia Attitudes Toward Dementia Awareness and Prevention of Dementia Law, Ethics and Safeguards Regarding Dementia Strategies for Caring The Cost of Dementia Drug for Dementia Living with Dementia Course 06: Maternity Care Assistant Course Course 07: Observation Skills for Carers Course 08: End of Life Care Course Course 09: Care Planning and Record-Keeping | Health & Safety Online Course Course 10: Paediatric First Aid (Emergency Care) Course 11: Communication Skills Masterclass What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Advanced Diploma in Training For Care Assistants & Staff at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Bundle, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? We created this Training primarily for two categories of people: Those who wish to start a career in health and social care and those already working in the UK care sector. The first group will exclusively require this course for their comprehensive comprehension and step-by-step instruction to become a professional caretaker. The second group, on the other hand, can improve their standing as well-trained individuals in the UK Care Sector. Requirements No prior background or expertise is required. Career path

Care Training Advanced Diploma
Delivered Online On Demand5 weeks
£150

Event Planner - CPD Accredited

4.9(27)

By Apex Learning

With a single payment you will gain access to Event Planner including 10 additional premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Event Planner Complete Bundle: Course 01: Event Planner Course 02: Event Management Course 03: Catering Management Course 04: Business Analysis Level 3 Course 05: Interior Design Professional Diploma Course 06: Effective Communication Skills Course 07: Basic Adobe Photoshop Course 08: Professional Photography Diploma Course 09: Customer Relationship Management Course 10: Baking and Cake Decorating Level 2 Course 11: Health and Safety at Workplace If you want to gain a solid understanding of Event Planner and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Event Planner course designed by expert instructors. The Event Planner will cover a comprehensive range of 12, you'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Event Planner will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Event Planner has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Event Planner is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Event Planner course is perfect! Benefits you'll get choosing Apex Learning for this Event Planner: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course 01: Event Planner Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Event Management Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 05: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 06: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 07: Basic Adobe Photoshop Section 01: Shortcuts & the Brush Section 02: Layers Section 03: Modify Your Portrait Section 04: Watermark & Figures Section 05: Modify Your Text Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 10: Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 11: Health and Safety at Workplace Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Event Planner - CPD Accredited
Delivered Online On Demand
£53

Health and Safety in the Workplace Level 2 incl Manual Handling

By Compliance Central

Are you looking to enhance your Health and Safety in the Workplace skills? If yes, then you have come to the right place. Our comprehensive course on Health and Safety in the Workplace will assist you in producing the best possible outcome by mastering the Health and Safety in the Workplace skills. The Health and Safety in the Workplace course is for those who want to be successful. In the Health and Safety in the Workplace course, you will learn the essential knowledge needed to become well versed in Health and Safety in the Workplace. Our course starts with the basics of Health and Safety in the Workplace and gradually progresses towards advanced topics. Therefore, each lesson of this Health and Safety in the Workplace course is intuitive and easy to understand. Why would you choose the Health and Safety in the Workplace course from Compliance Central: Lifetime access to Health and Safety in the Workplace course materials Full tutor support is available from Monday to Friday with the Health and Safety in the Workplace course Learn Health and Safety in the Workplace skills at your own pace from the comfort of your home Gain a complete understanding of Health and Safety in the Workplace course Accessible, informative Health and Safety in the Workplace learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Health and Safety in the Workplace bundle Study in the Workplace in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Course Improve your chance of gaining in demand skills and better earning potential by completing the Health and Safety in the Workplace Curriculum Breakdown of the Health and Safety in the Workplace Course Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health and Safety in the Workplace course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Health and Safety in the Workplace. It is also great for professionals who are already working in Health and Safety in the Workplace and want to get promoted at work. Requirements To enrol in this Health and Safety in the Workplace course, all you need is a basic understanding of the English Language and an internet connection. Career path The Health and Safety in the Workplace course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Health and Safety in the Workplace. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Health and Safety in the Workplace Level 2 incl Manual Handling
Delivered Online On Demand3 hours
£12

Stress Management & Substance Misuse

By Imperial Academy

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Stress Management & Substance Misuse
Delivered Online On Demand
£300

Time Management Online Course

4.7(160)

By Janets

Register on the Time Management Online Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Time Management Online Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Time Management Online Course Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Time Management Online Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Importance and Benefits of Time Management Importance and Benefits of Time Management 00:13:00 Module 02: Assess Your Current Work Practice Assess Your Current Work Practice 00:21:00 Module 03: Identifying the Priorities Identifying the Priorities 00:38:00 Module 04: Say 'No' to Procrastination Say 'No' to Procrastination 00:44:00 Module 05: Set Your Goals Set Your Goals 00:26:00 Module 06: Plan the Work Plan the Work 00:38:00 Module 07: Work the Plan Work The Plan 00:20:00 Module 08: Effective Time Management Techniques Effective Time Management Techniques 00:12:00 Module 09: Combat the Time Wasters Combat the Time Wasters 00:30:00 Module 10: Time Management for Creative Work Time Management for Creative Work 00:38:00 Module 11: The Art of Anticipating The Art of Anticipating 00:17:00 Module 12: Avoid Time Leaks Avoid Time Leaks 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Time Management Online Course
Delivered Online On Demand5 hours 27 minutes
£25

Corporate Finance and Investment Banking - Endorsed Certificate

By Imperial Academy

Level 2 & 3 Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Corporate Finance and Investment Banking - Endorsed Certificate
Delivered Online On Demand
£300

Customer Retention

By OnlineCoursesLearning.com

Client Retention Certification Each business should manage disappointed clients every once in a while. Seeing how to determine client complaints so they return later on is critical to growing a business' benefits and notoriety. In this course, you will realize how fruitful organizations deal with hold their clients and how they utilize the standards of incredible client assistance to rapidly resolve objections. You will figure out how to speak with troublesome clients, how to utilize grievances as a chance to improve and how your demeanor can have a significant effect in settling a difficult circumstance. You Will Learn: Why each client merits remarkable help and how to react if a client submits an outlandish question The most effective method to cause a client to feel esteemed and regarded The most effective method to tune in to a client, show sympathy and pose the correct inquiries when they submit a question Why staff need to have adequate foundation information on the items and administrations they are selling Why critical thinking is a key ability you should create to appease a disappointed client Advantages of Taking This Course: On the off chance that you work in client care or aftersales, this course will show you how to determine client complaints rapidly and productively In the event that you direct representatives who work in client assistance, this course will assist you with investigating issues and improve consumer loyalty The relational abilities you will learn on this course are appropriate to other business circumstances, for example, haggling in gatherings This course will help you rethink client objections as a chance to improve the business, which thus will expand income

Customer Retention
Delivered Online On Demand
£50

Customer Service in Fashion Shops

By OnlineCoursesLearning.com

Client assistance in Fashion Shops Available and online style shop experience rely upon numerous components like costs, items and the shop climate. Client assistance is vital to how customers see a style store. Despite the fact that style organizations have no influence over their rivals, they can handle client care levels. Hence, organizations that sell garments and related frill (or some other retail business) ought to consistently endeavor to improve their degree of client support. The sort of help a design shop agrees its clients can either improve or decrease their shopping experience. For the most part, that likewise clarifies the quintessence of client support in retail on the loose. This course is partitioned into four short modules to assist you with understanding client care, regardless of whether you need to open a style shop or work in help. What You Will Learn: The meaning of client support Picking the correct client care channels Significant client assistance abilities Why great client assistance improves client shopping experience Step by step instructions to manage troublesome client care situations Client assistance estimation measurements Characteristics of good client assistance Step by step instructions to improve client assistance and involvement with online design shops Advantages of Taking the Course Taking the course will help you to:- Comprehend what is the issue here See how to improve client support in design shops Decide whether you need to work in client support in the style business Comprehend the stuff to offer extraordinary client assistance Comprehend the part of client care in customer fulfillment Comprehend the advantages of offering excellent client care

Customer Service in Fashion Shops
Delivered Online On Demand
£50