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Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

In this series we invite globally respected studios to walk us through the processes and methods they employ when working with clients.

24 Hour Flash Deal **25-in-1 Managing Customer Excellence Mega Bundle** Managing Customer Excellence Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Managing Customer Excellence package online with Studyhub through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Managing Customer Excellence course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but twenty-five Managing Customer Excellence courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course This Managing Customer Excellence Bundle consists the following career oriented courses: Course 01: Customer Service Manager Training and Front Desk Certification Course 02: Customer Relationship Management Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Conversation Virtually with Anyone Course 25: Decision Making and Critical Thinking Online Course The Managing Customer Excellence course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly. The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Managing Customer Excellence bundle, you really hit the jackpot. Here's what you get: Step by step Managing Customer Excellence lessons One to one assistance from Managing Customer Excellenceprofessionals if you need it Innovative exams to test your knowledge after the Managing Customer Excellencecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Managing Customer Excellence courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Managing Customer Excellence certificate and transcript on the next working day Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing Customer Excellence training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence Requirements To participate in this Managing Customer Excellence course, all you need is - A smart device A secure internet connection And a keen interest in Managing Customer Excellence Career path You will be able to kickstart your Managing Customer Excellence career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Product Manager Diploma Mega Bundle** Product Manager Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Product Manager Diploma package online with Studyhub through our online learning platform. The Product Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Product Manager Diploma course provides complete 360-degree training on Product Manager Diploma. You'll get not one, not two, not three, but twenty-five Product Manager Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Product Manager Diploma courses are yours for as long as you want them once you enrol in this course This Product Manager Diploma Bundle consists the following career oriented courses: Course 01: Product Management Course 02: How to Develop a Solid Product Strategy Course 03: Product Testing Protocols for Quality Assurance Course 04: Product Management for Maximum Sales: Boosting Business Success Course 05: Digital Product Management Course 06: Business Model Canvas for Business Plan Course 07: Ecommerce Management Certification, Branding & Marketing Course 08: Strategic Planning and Analysis for Marketing Course 09: Diploma in Sales and Strategic Marketing Certificate Course 10: Marketing Strategies for Business Course 11: Branding Fundamentals for New Business Course 12: Sales Training: Practical Sales Techniques Course 13: Retail Management Course 14: Corporate Relationship Goals for Success Course 15: Strategic Business Management Course 16: Project Management Course 17: Financial Modelling for Decision Making and Business plan Course 18: Business Networking Skills Course 19: Principles of Marketing - Online Course Course 20: Operations and Time Management Course 21: Digital Marketing Business Tips Course 22: Complete Online Marketing & Advertising Course Course 23: Business Management and Finance Course Course 24: Fundamentals of Entrepreneurship Course 25: Business Management The Product Manager Diploma course has been prepared by focusing largely on Product Manager Diploma career readiness. It has been designed by our Product Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Product Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Product Manager Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Product Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Product Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Product Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Product Manager Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Product Manager Diploma lessons One to one assistance from Product Manager Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Product Manager Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Product Manager Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Product Manager Diploma certificate and transcript on the next working day Easily learn the Product Manager Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Product Manager Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Product Manager Diploma Requirements To participate in this Product Manager Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Product Manager Diploma Career path You will be able to kickstart your Product Manager Diploma career because this course includes various courses as a bonus. This Product Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Product Manager Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Visualise stepping into a world filled with the scent of fresh blooms and the opportunity to create beauty every day. This is the magic of floristry. You can turn this compelling vision into reality with our floristry and flower arrangements course. The floristry industry has exciting opportunities to work in retail, event planning, teaching, and more. Our floristry and flower arrangements course provides a comprehensive insight into the intricacies of floral design, from the care and treatment of flowers to creating breathtaking arrangements for various occasions. As you journey through the modules, you will cultivate knowledge, an artistic eye, and a craftsperson's precision. Immerse yourself in the world of floristry and unlock a fulfilling, creative career. This is more than a course; it's your first step towards blossoming in the floristry industry. You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Floristry. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Floristry. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Floristry course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This floristry and flower arrangements course is ideal for individuals with a passion for flowers and a flair for creativity. Whether you're a hobbyist looking to improve your skills, or someone considering a career in the floristry industry, this floristry and flower arrangements course provides a comprehensive overview and practical knowledge. It's also suitable for experts in the event industry who want to add a new skill set or for anyone wishing to learn the art of floristry to create beautiful arrangements for their homes or special events. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Floristry course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Floristry Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Retail Florist - £15K to £25K/year Wedding Florist - £20K to £30K/year Floral Designer - £18K to £28K/year Wholesale Florist Supplier - £20K to £32K/year Course Curriculum Floristry Introduction to Floristry 00:46:00 Services Provided by Florists 00:21:00 Flowers and Plants 01:08:00 Flower Care and Treatment 00:36:00 Choosing Popular Flowers and Fillers 00:45:00 Elements and Principles of Design 00:54:00 How to Make Floral Arrangements 01:04:00 Making Bouquet, Corsage, Fruit Basket & Basket Garden 00:35:00 Wedding Floristry 00:10:00 Making Funeral Flower Arrangements 00:31:00 Beautiful Floral Designs 00:45:00 Getting a Job in the Floristry Industry 00:30:00 Starting Your Own Floristry Business 00:54:00 Bonus Material: Important Images Used in this Course 00:00:00

Register on the Safeguarding Small Businesses During Pandemic today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Safeguarding Small Businesses During Pandemic is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Safeguarding Small Businesses During Pandemic Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Safeguarding Small Businesses During Pandemic, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Small Businesses Surviving a Recession Small Businesses Surviving a Recession 00:15:00 Module 02: Revenue Ideas for Retail Business Revenue Ideas for Retail Business 00:33:00 Module 03: Food Business in the New Normal World Food Business in the New Normal World 00:33:00 Module 04: Revenue Ideas for Service-based Business Revenue Ideas for Service-based Business 00:21:00 Module 05: Starting with Existing Customers Starting with Existing Customers 00:21:00 Module 06: Marketing Strategies Marketing Strategies 00:23:00 Module 07: Getting Started with Websites Module 07: Getting Started with Websites 00:15:00 Module 08: Content Marketing Content Marketing 00:16:00 Module 09: Social Media Marketing Strategies Social Media Marketing Strategies 00:38:00 Module 10: Offer Ideas to Attract Customers Offer Ideas to Attract Customers 00:21:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Interested in mastering the art of crafting environments that embody beauty, functionality, and sustainability? Open the door to a world where innovation and imagination collide, where every space becomes an opportunity to express your unique vision. Then welcome to the Level 3 Certificate in Professional Interior Design & Construction course. Explore the world of imagination and precision where innovation flourishes with our Level 3 Certificate in Professional Interior Design & Construction. Unveil the intricacies of Interior Design as you navigate through our comprehensive modules, each carefully crafted to enhance your understanding and mastery of this captivating Interior Design field. Whether you're a budding designer or a seasoned enthusiast, this Level 3 Certificate in Professional Interior Design & Construction course offers the perfect blend of theory and application, empowering you to unlock your full potential in Interior Design. Ready to transform your passion into a profession? Enrol now and unlock your creativity with our Level 3 Certificate in Professional Interior Design & Construction. Course Learning Outcomes: Gain a thorough understanding of the integrative process involved in Interior Design. Develop expertise in optimizing location and transportation within design projects. Learn techniques for enhancing water efficiency in interior spaces. Explore strategies to maximize energy efficiency and create sustainable atmospheres. Understand the selection and utilization of materials and resources in interior design projects. Master the principles of indoor environmental quality to create healthier living and working environments. Level 3 Certificate in Professional Interior Design & Construction Section 01: Introduction Section 02: Integrative Process Section 03: Location & Transportation Section 04: Water Efficiency Section 05: Energy & Atmosphere Section 06: Materials & Resources Section 07: Indoor Environmental Quality Section 08: Innovation Section 09: Regional Priority Section 10: Completion of the Course Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Professional Interior Design & Construction Who is this course for: Interior Design Consultant Residential Interior Designer Commercial Interior Designer Sustainable Design Specialist Interior Architect Space Planner Retail Interior Designer Requirements Level 3 Certificate in Professional Interior Design & Construction To enrol in this Level 3 Certificate in Professional Interior Design & Construction course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Professional Interior Design & Construction Career Path: Interior Design Assistant Junior Interior Designer Interior Stylist CAD Technician (Computer-Aided Design) Exhibition Designer Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

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Level 4 QLS Endorsed Course | FREE 10 Premium CPD Courses | Free QLS Hard Copy + PDF Certificates | Lifetime Access

Tired of browsing and searching for a Sales Executive Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Sales Executive Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Sales Executive Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Sales Executive Training and help you along your learning journey. Advanced audio-visual learning modules of these Sales Executive Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Sales Executive Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Sales Executive Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Sales & Selling Management Course Course 03: Sales Negotiation Training Course 04: Telesales Executive Training Course 05: Strategic Planning and Analysis for Marketing Course 06: Retail Management - Level 5 Course 07: Basic Product Management Course 08: Level 3 Ecommerce Management Course 09: Digital Marketing Course 10: Customer Relationship Management Course 11: Resourcing and Managing Talent Course Course 12: Performance Management Course 13: Leadership & Management Diploma Course 14: Assertiveness and Self Confidence Development Enrol now in Sales Executive Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Sales Executive Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Module One - Getting Started Module Two - Understanding the Talk Module Three - Getting Prepared to Make the Call Module Four - Creative Openings Module Five - Making Your Pitch Module Six - Handling Objections Module Seven - Sealing the Deal Module Eight - Following Up Module Nine - Setting Goals Module Ten - Managing Your Data Module Eleven - Using a Prospect Board Module Twelve - Wrapping Up CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Sales Executive Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Sales and Marketing Skills Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales and Marketing Skills Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.