35835 Courses in Cardiff delivered Online

ITIL® 4 Specialist: Drive Stakeholder Value: Virtual In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

Learn database-driven web development with Django and Python

Why Choose Adobe InDesign Fundamentals Training Course? Course info. Learn Adobe InDesign fundamentals from certified tutors. Master layout creation, typography, layouts and design principles. Choose in-person or live online sessions. Certificate of Completion and lifetime email support provided.  Duration: 5 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Monday to Saturday between 9 am and 7 pm. Adobe Certified Instructors and Expert for InDesign, and a professional graphic designer. In this advanced course, we will delve into InDesign's powerful features, productivity techniques, and workflow speed tricks. 5-hour Adobe InDesign Fundamentals training course, designed to empower you with essential skills for layout and design projects. Suitable for beginners and those with some experience, this course ensures you can confidently create professional-quality documents and publications. Part 1: Introduction to Adobe InDesign (1 hour) Explore the workspace and tools Set up new documents with proper page size and margins Format text and images effectively Customize the interface for efficient workflow Part 2: Text Formatting and Styles (1 hour) Apply character and paragraph styles for consistent formatting Control text flow with text frames Organize lists using bullets and numbering Master special characters for typographic control Part 3: Working with Images (1 hour) Import and position images in the document Adjust image size and alignment within frames Create professional layouts with text wrapping around images Enhance visuals with image frames and effects Part 4: Layout Design (1 hour) Create precise grids and guides for alignment Arrange objects for a balanced layout Streamline design work with layers Maintain consistency with master pages and templates Part 5: Printing and Exporting (1 hour) Understand color modes and printing principles Export to PDF and other formats for various outputs Ensure print readiness through preflighting Efficiently archive and manage InDesign files Through hands-on exercises and practical examples, you'll solidify your understanding of each module. This course equips you to design visually captivating layouts, create documents for diverse purposes, and manage InDesign projects effectively. Adobe InDesign is a powerful desktop publishing tool, and our fundamentals course sets the stage for you to explore and expand your skills in a wide range of design projects. Don't miss this opportunity to unlock your creative potential with InDesign!

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Level 3 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Level 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Level 2 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

This course defines what GDPR is, who it effects and how it affects those who work in the children’s care sector.

This course covers what you need to know about the Control of Substances Hazardous to Health. It's aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.