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This online course covers how technical communicators can use Generative Artificial Intelligence to help them: Be more efficient Create better deliverables for their users We went through all the key stages in a technical writing project. At each step, we investigated whether AI tools like ChatGPT and Claude could make a Technical Writer's job easier and better. After a lot of research and testing, we ended up with the content for this course. The course provides a framework that attendees can use to identify opportunities and best practices for integrating ChatGPT, Claude, LLaMA, and similar tools into their technical authoring processes – creating, managing, and delivering technical content. Why attend this course? Integrating AI and natural language processing technologies promise to make Technical Writers more efficient and more effective at what they do. By attending this course, you’ll gain a better understanding of how generative AI can be used by technical communicators. You learn a framework you can use for using tools such as ChatGPT at the different stages of a technical writing project. Who is this course for? This course is for people who have some experience of technical writing, and who want to improve their skills. What will I learn? You’ll learn and practice: What are AI technologies and their relevance to technical writing? Career opportunities and threats How you can use AI at different stages of the documentation process. We cover topics such as planning, writing, reviewing, and production. How to work more efficiently. How to work more effectively. The course does not go into much detail about using generative AI to create images, audio or videos. Learning Materials The course comprises online training modules (4.75 hours of video, plus handouts), which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. The course is roughly equivalent to a 1.5 days long classroom course. Examples The modules describe practical examples and techniques you can use right away. Demonstrations The modules contain demonstrations of the techniques and tools when they’re applied to technical writing. Exercises You’ll be given exercises to work on throughout the course. This is a great way to put your learning to practice. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Introduction Introduction (0:56) ChatGPT and AI Basics What do the buzzwords mean? (18:19) Using ChatGPT and similar tools - Software and Websites (15:30) Prompt Engineering (17:23) Why use generative AI? Why use generative AI? (5:37) The limitations of Large Language Models (LLMs) and AI systems (7:48) Data security (10:09) Legal considerations (2:59) Quiz Section summary Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?After enrolling, you have 12 months access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.
Register on the Clinical Coding Inpatient Training: DRG-ICD today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Clinical Coding Inpatient Training: DRG-ICD is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Clinical Coding Inpatient Training: DRG-ICD Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Clinical Coding Inpatient Training: DRG-ICD, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content IP DRG Introduction Quick UNLEARNING 00:12:00 Don't code from these Documents 00:04:00 Quick LEARNING Abstracting 00:04:00 Code Assignment 00:03:00 Query Opportunities 00:05:00 POA Indicators 00:14:00 Documentation Interpretation 00:07:00 IP DRG PDx UHDDS 00:04:00 Admission from Outpatient Surgery 00:03:00 How to Assign PDx 00:06:00 Two or more Conditions treated Equally 00:04:00 Two or more Comparable or Contrasting Conditions 00:02:00 Symptoms followed Contrasting Conditions 00:03:00 Original Treatment not carried out 00:02:00 A complication of Surgery and Care 00:02:00 Inpatient admission from Medical Observation 00:02:00 Uncertain Diagnosis 00:04:00 IP DRG SDx How to Assigin SDx (Part 1) 00:08:00 How to Assigin SDx (Part 2) 00:16:00 How to Assigin SDx (Part 3) 00:19:00 Inpatient MS DRG MS DRG (Diagnosis Related Group) 00:32:00 Practical Session 00:01:00 DRG DD Discharge Disposition 00:09:00 DRG POA POA Indicators 00:03:00 DRG Query Query Introduction 00:02:00 When to Query and its Objectives 00:31:00 Documentation Risk 00:11:00 SOI ROM DRG Tip for today SOI ROM 00:11:00 3T Technique 3T Technique 00:11:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Construction Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Construction Management at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Construction Management at QLS Level 5 course. Due to Construction Management at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Construction Management at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Construction Management at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Construction Management at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Construction Management at QLS Level 5 course. This Construction Management at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Construction Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Construction Management at QLS Level 5 course: Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Cost Estimation Module 07: Elements and Factors influencing Cost Estimation Module 08: Planning and Management of Equipment Module 09: Construction Materials Management Module 10: Vendor Analysis in Construction Management Module 11: Construction Procurement Module 12: Stock Control Module 13: Supply Chain Management Module 14: The Main Participators Module 15: Quality Assurance and Customer Care Module 16: Legal Aspects of Contracting Module 17: Human Resources Management Module 18: Risk and Value Management Module 19: Communications, Information and Documentation of Construction Module 20: Health and Safety in Construction Management Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Construction Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Management at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Construction Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Construction Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Construction Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
Overview This comprehensive course on AWS Essentials will deepen your understanding on this topic .After successful completion of this course you can acquire the required skills in this sector. This AWS Essentials comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this AWS Essentials for Everyone . It is available to all students, of all academic backgrounds. Requirements Our AWS Essentials is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 01:39:00 total length •Introduction: 00:02:00 •So You Wanna Be An AWS Rock Star?: 00:08:00 •What's my name?: 00:03:00 •Ready, Set, Go: 00:05:00 •Exploring the Management Console: 00:07:00 •Creating an S3 Bucket: 00:13:00 •Creating an EC2 Instance: 00:14:00 •AWS Databases: 00:10:00 •Other Cool Services: 00:11:00 •IAMWhat?: 00:00:00 •AWS Costs: 00:08:00 •AWS Documentation: 00:09:00 •AWS Certification Path: 00:09:00
Elevate your expertise in Business Contracts & Compliance Management with our comprehensive course. Master contract development, negotiation, compliance auditing, and vendor relationship management. Explore cutting-edge technology tools and strategies for effective contract performance, quality assurance, and anti-corruption compliance. Join us to enhance your skills and navigate the intricate world of business contracts with confidence.
Dive into the captivating world of marine archaeology with our course on Basic Exploration Techniques. Explore sustainable practices, master essential tools, uncover the secrets of prehistoric underwater civilizations, navigate legal and ethical considerations, and embrace cutting-edge technologies. Join us to chart the depths, preserve cultural heritage responsibly, and embark on a journey that spans from the ancient seas to the forefront of underwater exploration. Enroll now for an immersive experience in Marine Archaeology and be part of unraveling history beneath the waves.
Duration 1 Days 6 CPD hours In this hands on workshop for Agile Scrum Masters, Release Train Engineers and anyone serving as Jira Administrators, Jira experts will lead you through advanced configuration and customization settings in Jira, from installation through to customized screens, workflows, filters and reports. Jira Administration Adding and managing Users Administering and managing Groups Global Jira Settings Jira layout and interface customization User authentication and security Jira Customization Customization of screens and fields Customization of workflows Project and Board Administration Configuring and managing Projects Configuring and managing Boards Creating and managing Filters JQL Jira Integration Integrating Jira with Atlassian Tools Retrospectives and Documentation in Confluence Code management with Bitbucket Integration management with Bamboo Building a Dashboard with gadgets Jira Plug-ins and Marketplace
Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam. This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms Prerequisites Successful learners will have prior knowledge and understanding of: Cloud computing concepts, including an understanding of PaaS, SaaS, and IaaS implementations. Both Azure administration and Azure development with proven expertise in at least one of these areas. Version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software. AZ-104T00 - Microsoft Azure Administrator AZ-204T00: Developing Solutions for Microsoft Azure 1 - Introduction to DevOps What is DevOps? Explore the DevOps journey Identify transformation teams Explore shared goals and define timelines 2 - Choose the right project Explore greenfield and brownfield projects Decide when to use greenfield and brownfield projects Decide when to use systems of record versus systems of engagement Identify groups to minimize initial resistance Identify project metrics and key performance indicators (KPIs) 3 - Describe team structures Explore agile development practices Explore principles of agile development Define organization structure for agile practices Explore ideal DevOps team members Enable in-team and cross-team collaboration Select tools and processes for agile practices 4 - Choose the DevOps tools What is Azure DevOps? What is GitHub? Explore an authorization and access strategy Migrate or integrate existing work management tools Migrate or integrate existing test management tools Design a license management strategy 5 - Plan Agile with GitHub Projects and Azure Boards Link GitHub to Azure Boards Configure GitHub Projects Manage work with GitHub Project boards Customize Project views Collaborate using team discussions Agile Plan and Portfolio Management with Azure Boards 6 - Introduction to source control Explore DevOps foundational practices What is source control? Explore benefits of source control Explore best practices for source control 7 - Describe types of source control systems Understand centralized source control Understand distributed source control Explore Git and Team Foundation Version Control Examine and choose Git Understand objections to using Git Describe working with Git locally 8 - Work with Azure Repos and GitHub Migrate from TFVC to Git Use GIT-TFS Develop online with GitHub Codespaces 9 - Structure your Git Repo Explore monorepo versus multiple repos Implement a change log 10 - Manage Git branches and workflows Explore branch workflow types Explore feature branch workflow Explore Git branch model for continuous delivery Explore GitHub flow Explore fork workflow Version Control with Git in Azure Repos 11 - Collaborate with pull requests in Azure Repos Collaborate with pull requests Examine GitHub mobile for pull request approvals 12 - Identify technical debt Examine code quality Examine complexity and quality metrics Measure and manage technical debt Integrate other code quality tools Plan effective code reviews 13 - Explore Git hooks Implement Git hooks 14 - Plan foster inner source Explore foster inner source Implement the fork workflow Describe inner source with forks 15 - Manage Git repositories Work with large repositories Purge repository data Manage releases with GitHub Repos Automate release notes with GitHub 16 - Explore Azure Pipelines Explore the concept of pipelines in DevOps Describe Azure Pipelines Understand Azure Pipelines key terms 17 - Manage Azure Pipeline agents and pools Choose between Microsoft-hosted versus self-hosted agents Explore job types Explore predefined agent pool Understand typical situations for agent pools Communicate with Azure Pipelines Communicate to deploy to target servers Examine other considerations Describe security of agent pools Configure agent pools and understanding pipeline styles 18 - Describe pipelines and concurrency Understand parallel jobs Estimate parallel jobs Describe Azure Pipelines and open-source projects Explore Azure Pipelines and Visual Designer Describe Azure Pipelines and YAML 19 - Explore continuous integration Learn the four pillars of continuous integration Explore benefits of continuous integration Describe build properties Enable Continuous Integration with Azure Pipelines 20 - Implement a pipeline strategy Configure agent demands Implement multi-agent builds Explore source control types supported by Azure Pipelines 21 - Integrate with Azure Pipelines Describe the anatomy of a pipeline Understand the pipeline structure Detail templates Explore YAML resources Use multiple repositories in your pipeline 22 - Introduction to GitHub Actions What are Actions? Explore Actions flow Understand workflows Describe standard workflow syntax elements Explore events Explore jobs Explore runners Examine release and test an action 23 - Learn continuous integration with GitHub Actions Describe continuous integration with actions Examine environment variables Share artifacts between jobs Examine Workflow badges Describe best practices for creating actions Mark releases with Git tags Create encrypted secrets Use secrets in a workflow Implement GitHub Actions for CI/CD 24 - Design a container build strategy Examine structure of containers Work with Docker containers Understand Dockerfile core concepts Examine multi-stage dockerfiles Examine considerations for multiple stage builds Explore Azure container-related services Deploy Docker containers to Azure App Service web apps 25 - Introduction to continuous delivery Explore traditional IT development cycle What is continuous delivery? Move to continuous delivery Understand releases and deployments Understand release process versus release 26 - Create a release pipeline Describe Azure DevOps release pipeline capabilities Explore release pipelines Explore artifact sources Choose the appropriate artifact source Examine considerations for deployment to stages Explore build and release tasks Explore custom build and release tasks Explore release jobs Configure Pipelines as Code with YAML 27 - Explore release recommendations Understand the delivery cadence and three types of triggers Explore release approvals Explore release gates Use release gates to protect quality Control Deployments using Release Gates 28 - Provision and test environments Provision and configure target environments Configure automated integration and functional test automation Understand Shift-left Set up and run availability tests Explore Azure Load Testing Set up and run functional tests 29 - Manage and modularize tasks and templates Examine task groups Explore variables in release pipelines Understand variable groups 30 - Automate inspection of health Automate inspection of health Explore events and notifications Explore service hooks Configure Azure DevOps notifications Configure GitHub notifications Explore how to measure quality of your release process Examine release notes and documentation Examine considerations for choosing release management tools Explore common release management tools 31 - Introduction to deployment patterns Explore microservices architecture Examine classical deployment patterns Understand modern deployment patterns 32 - Implement blue-green deployment and feature toggles What is blue-green deployment? Explore deployment slots Describe feature toggle maintenance 33 - Implement canary releases and dark launching Explore canary releases Examine Traffic Manager Understand dark launching 34 - Implement A/B testing and progressive exposure deployment What is A/B testing? Explore CI-CD with deployment rings 35 - Integrate with identity management systems Integrate GitHub with single sign-on (SSO) Explore service principals Explore Managed Identity 36 - Manage application configuration data Rethink application configuration data Explore separation of concerns Understand external configuration store patterns Examine Key-value pairs Examine App configuration feature management Integrate Azure Key Vault with Azure Pipelines Manage secrets, tokens and certificates Examine DevOps inner and outer loop Integrate Azure Key Vault with Azure DevOps Enable Dynamic Configuration and Feature Flags 37 - Explore infrastructure as code and configuration management Explore environment deployment Examine environment configuration Understand imperative versus declarative configuration Understand idempotent configuration 38 - Create Azure resources using Azure Resource Manager templates Why use Azure Resource Manager templates? Explore template components Manage dependencies Modularize templates Manage secrets in templates Deployments using Azure Bicep templates 39 - Create Azure resources by using Azure CLI What is Azure CLI? Work with Azure CLI 40 - Explore Azure Automation with DevOps Create automation accounts What is a runbook? Understand automation shared resources Explore runbook gallery Examine webhooks Explore source control integration Explore PowerShell workflows Create a workflow Examine checkpoint and parallel processing 41 - Implement Desired State Configuration (DSC) Understand configuration drift Explore Desired State Configuration (DSC) Explore Azure Automation State configuration (DSC) Examine DSC configuration file Explore hybrid management Implement DSC and Linux Automation on Azure 42 - Implement Bicep What is Bicep? Install Bicep Understand Bicep file structure and syntax 43 - Introduction to Secure DevOps Describe SQL injection attack Understand DevSecOps Explore Secure DevOps Pipeline Explore key validation points Explore continuous security validation Understand threat modeling 44 - Implement open-source software Explore how software is built What is open-source software Explore corporate concerns with open-source software components Explore common open-source licenses Examine license implications and ratings 45 - Software Composition Analysis Inspect and validate code bases for compliance Explore software composition analysis (SCA) Integrate Mend with Azure Pipelines Implement GitHub Dependabot alerts and security updates Integrate software composition analysis checks into pipelines Examine tools for assess package security and license rate Interpret alerts from scanner tools Implement security and compliance in an Azure Pipeline 46 - Static analyzers Explore SonarCloud Explore CodeQL in GitHub Manage technical debt with SonarCloud and Azure DevOps 47 - OWASP and Dynamic Analyzers Plan Implement OWASP Secure Coding Practices Explore OWASP ZAP penetration test Explore OWASP ZAP results and bugs 48 - Security Monitoring and Governance Implement pipeline security Explore Microsoft Defender for Cloud Examine Microsoft Defender for Cloud usage scenarios Explore Azure Policy Understand policies Explore initiatives Explore resource locks Explore Azure Blueprints Understand Microsoft Defender for Identity 49 - Explore package dependencies What is dependency management? Describe elements of a dependency management strategy Identify dependencies Understand source and package componentization Decompose your system Scan your codebase for dependencies 50 - Understand package management Explore packages Understand package feeds Explore package feed managers Explore common public package sources Explore self-hosted and SaaS based package sources Consume packages Publish packages Package management with Azure Artifacts 51 - Migrate consolidating and secure artifacts Identify existing artifact repositories Migrate and integrating artifact repositories Secure access to package feeds Examine roles Examine permissions Examine authentication 52 - Implement a versioning strategy Understand versioning of artifacts Explore semantic versioning Examine release views Promote packages Explore best practices for versioning 53 - Introduction to GitHub Packages Publish packages Install a package Delete and restore a package Explore package access control and visibility 54 - Implement tools to track usage and flow Understand the inner loop Explore Azure Monitor and Log Analytics Examine Kusto Query Language (KQL) Explore Application Insights Implement Application Insights Monitor application performance with Application Insights 55 - Develop monitor and status dashboards Explore Azure Dashboards Examine view designer in Azure Monitor Explore Azure Monitor workbooks Explore Power BI Build your own custom application 56 - Share knowledge within teams Share acquired knowledge within development teams Integrate with Azure Boards Share team knowledge using Azure Project Wiki 57 - Design processes to automate application analytics Explore rapid responses and augmented search Integrate telemetry Examine monitoring tools and technologies 58 - Manage alerts, blameless retrospectives and a just culture Examine when get a notification Explore how to fix it Explore smart detection notifications Improve performance Understand server response time degradation Reduce meaningless and non-actionable alerts Examine blameless retrospective Develop a just culture