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4480 Courses in Cardiff delivered Online

Professional Certificate Course in Renewable Energy Business Development Model in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course aims to provide a comprehensive understanding of renewable energy technologies, market forecasts, business models, financing structures, storage, and energy transition focus areas while addressing the challenges to the renewable energy business model. After the successful completion of the course, you will be able to learn about the following, Renewable energy technologies. Renewable energy market forecast. Renewable energy business model. Major financing structures. The optimum financing structure. Challenges to renewable energy business model. Renewable energy storage. Energy transition focus area.   Course Aim: The aim of this course is to provide a deep understanding of renewable energy technologies, market forecast, and business models. This course will also explore major financing structures and the optimum financing structure for renewable energy projects. Additionally, students will learn about the challenges associated with renewable energy business models and how to address them. The course will also cover renewable energy storage and its importance in the energy transition focus area. The aim of this course is to make students understand a comprehensive understanding of renewable energy technologies, business models, financing structures, storage solutions, and market trends, with a focus on energy transition as a key area of opportunity and growth. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Renewable Energy Business Development Model Self-paced pre-recorded learning content on this topic. Renewable Energy Business Development Model Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Renewable Energy Business Development Manager Renewable Energy Sales Manager Renewable Energy Project Manager Renewable Energy Market Analyst Renewable Energy Investment Analyst Renewable Energy Consultant Renewable Energy Business Analyst Renewable Energy Commercial Manager Renewable Energy Account Manager Renewable Energy Product Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Renewable Energy Business Development Model in London 2024
Delivered Online On Demand14 days
£34

Professional Certificate Course in Global Perspectives on Healthcare Delivery Models in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course navigates the intricacies of healthcare delivery models worldwide. Uncover features, efficiency, and the impact of cultural, political, and legal factors. Assess stakeholder roles and implications for sustainable global healthcare systems. After the successful completion of the course, you will be able to learn about the following,⦁ Identify and describe the main features of different healthcare delivery models.⦁ Analyze the performance and efficiency of different healthcare delivery models.⦁ Examine the impact of cultural, political, and legal factors on the design and implementation of healthcare delivery models.⦁ Evaluate the role of stakeholder groups.⦁ Discuss the implications of these factors for the design, management, and sustainability of healthcare delivery models and systems, both domestically and globally. Analyze and describe various healthcare delivery models, evaluating their performance and efficiency. Investigate the influence of cultural, political, and legal factors on design and implementation. Explore stakeholder roles and implications for the sustainable management of healthcare systems globally. This course offers a comprehensive exploration of key factors shaping healthcare markets globally. From understanding diverse health systems to analyzing health workforce management, service provision, and health equity, participants gain a nuanced perspective on the complexities and nuances of international healthcare. The course employs an analytical approach to dissect health systems across countries, fostering a holistic understanding of the dynamic healthcare landscape. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Healthcare Delivery Models Around the World Self-paced pre-recorded learning content on this topic. Healthcare Delivery Models Around The World Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Global Health Policy Analyst Healthcare System Strategist International Healthcare Consultant Cross-Cultural Healthcare Manager Healthcare Policy Researcher Global Health Program Coordinator Health Systems Analyst Healthcare Strategy Planner International Health Services Manager Global Health Operations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Global Perspectives on Healthcare Delivery Models in London 2024
Delivered Online On Demand14 days
£32

Professional Certificate Course in Consumer Behaviour and Hotel Marketing in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing is designed to provide a comprehensive overview of the factors influencing customer's buying behavior and how it affects the hotel industry. Throughout the course, students will learn about the buyer decision process and the impact of changes in consumer behavior on hotels. They will also learn how to provide the service quality and value that guests expect, and how to meet guest expectations through planning. The course will cover the hospitality planning cycle and emphasize the importance of a positive client experience to the hotel industry. Overall, this course will equip students with the knowledge and skills needed to succeed in the dynamic field of hotel marketing. The Professional Certificate Course in Consumer Behaviour and Hotel Marketing is a comprehensive program designed for hospitality professionals who want to improve their understanding of guest behavior and leverage marketing strategies to drive revenue growth. The course covers a wide range of topics, including consumer psychology, market segmentation, branding, advertising, and revenue management. Students will learn how to identify different guest segments, understand their needs and preferences, and create tailored marketing messages that resonate with them. They will also explore the different stages of the guest journey, from awareness to loyalty, and learn how to optimize each stage to maximize revenue and guest satisfaction. Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing covers the buyer decision process, factors influencing buying behavior, and impact of changes in consumer behavior on hotels. It emphasizes meeting guest expectations through planning and the importance of a positive client experience to the hotel industry. Students will gain expertise in hotel marketing and consumer behavior, and learn to provide service quality and value to guests. After the successful completion of the course, you will be able to learn about the following, What is customer's Buying Behaviour? Factors Influencing Buying Behaviour in Hotel Marketing. The Buyer Decision Process. Impact of Changes in Consumer Behaviour on Hotels. Provide the service quality and value that guests expect. Meeting Guest Expectations through Planning. The Hospitality Planning Cycle. The importance of a positive client experience to the hotel industry.   Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing is designed to provide a comprehensive overview of the factors influencing customer's buying behavior and how it affects the hotel industry. Throughout the course, students will learn about the buyer decision process and the impact of changes in consumer behavior on hotels. They will also learn how to provide the service quality and value that guests expect, and how to meet guest expectations through planning. The course will cover the hospitality planning cycle and emphasize the importance of a positive client experience to the hotel industry. Overall, this course will equip students with the knowledge and skills needed to succeed in the dynamic field of hotel marketing. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Behaviour and Hotel Marketing Self-paced pre-recorded learning content on this topic. Consumer Behaviour and Hotel Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality professionals looking to improve their marketing skills Hotel managers seeking to increase revenue and guest satisfaction Marketing professionals interested in the hospitality industry Students and recent graduates pursuing careers in hospitality Entrepreneurs starting their own hospitality businesses Professionals seeking to enhance their resume and career prospects in hospitality Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Consumer Behaviour and Hotel Marketing in London 2024
Delivered Online On Demand14 days
£31

Professional Certificate Course in Strategic Role of Branding in Marketing Communication in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of this course is to equip learners with the knowledge and skills needed to develop and execute effective branding and marketing communication strategies. Through a combination of theoretical concepts and practical applications, this course will provide learners with a comprehensive understanding of branding, corporate identity, and marketing communication techniques that are essential to building and managing a successful brand.After the successful completion of the course, you will be able to learn about the following, Branding And The Role Of Marketing Communications. Brand Portfolios: Architecture And Forms. Business-To-Business Branding. Online Branding. Brand Equity. Corporate Identity, Reputation And Branding. Corporate Identity Or Corporate Branding. Corporate Communications. Corporate Reputation. Financial Resources For Marketing Communications. Trends In Promotional Expenditure. Profit Impact On Market Strategy. Sales Promotion. This course will cover various topics related to branding and marketing communications. The course will begin by exploring the fundamentals of branding and its importance in the current marketplace. The course will then delve into the various forms of brand portfolios and their architecture, followed by a discussion of different branding strategies used in business-to-business and online environments. The course will also examine the concept of brand equity and its impact on a company's overall reputation and success. Furthermore, the course will provide learners with an understanding of corporate identity, reputation, and branding and the differences between corporate identity and corporate branding. This course will cover various topics related to branding and marketing communications. The course will begin by exploring the fundamentals of branding and its importance in the current marketplace. The course will then delve into the various forms of brand portfolios and their architecture, followed by a discussion of different branding strategies used in business-to-business and online environments.Furthermore, the course will provide learners with an understanding of corporate identity, reputation, and branding, and the differences between corporate identity and corporate branding. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategic Role of Branding in Marketing Communication Self-paced pre-recorded learning content on this topic. Strategic Role of Branding in Marketing Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Managers & Brand Managers. Communication Managers & Marketing Executives. Business Development Managers & Sales Managers. Advertising Executives. Public Relations Managers & Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Strategic Role of Branding in Marketing Communication in London 2024
Delivered Online On Demand14 days
£31

Professional Certificate Course in Contractual Dynamics of the Business Environment in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course aims to provide students with a comprehensive understanding of the legal and institutional framework of business, as well as the principles and dynamics of contracts. Students will learn the basic requirements of contracts, the genuineness of assets, the statute of fraud, contract modification, discharge of contracts, and third-party remedies. The course will also cover the Uniform Commercial Code, express and implied contracts, quasi-contracts, mutuality, and enforceability. By the end of the course, students will have the knowledge and skills necessary to analyze and negotiate contracts and understand the legal implications of business transactions, thereby enabling them to make informed decisions regarding contracts and business regulations. After the successful completion of the course, you will be able to learn about the following, Contractual Environment: Basic requirements of a contract. Genuineness of assets. Statute of Fraud. Contract Modification. Discharge of a contract. Third-party remedies. The Uniform Commercial Code Express Contract Implied Contract act Contract Implied in Law: Quasi-Contract Mutuality Enforceability This course aims to equip students with a thorough understanding of the legal and regulatory environment of business, including the constitutional basis for business regulation and protecting a business organization, as well as the key principles of law and institutionalization. Students will learn how to analyze the political, legal, and regulatory environment and gain a comprehensive understanding of the contractual environment, including the basic requirements of contracts, the genuineness of assets, the statute of fraud, contract modification, discharge of contracts, third-party remedies, and the Uniform Commercial Code. The course will also cover the different types of contracts and their enforceability, including express and implied contracts, quasi-contracts, mutuality, and enforceability. To provide students with a comprehensive understanding of the legal and regulatory environment of business, including the constitutional basis for business regulation, protecting a business organization, and the role of law and institutionalization. Students will learn to investigate the political, legal, and regulatory environment, and to analyze the various dimensions of law and organizations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Contractual Dynamics of the Business Environment Self-paced pre-recorded learning content on this topic. Contractual Dynamics Of The Business Environment Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Contract Analyst Contract Administrator Legal Contracts Manager Contract Specialist Procurement Contract Manager Contract Compliance Officer Contracts Coordinator Contract Negotiator Contract Manager Business Contract Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Contractual Dynamics of the Business Environment in London 2024
Delivered Online On Demand14 days
£34

Professional Certificate Course in Understanding Market Situational Analysis & Organisational Position Measurement in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The course aims to equip the learner with tools and skills to understand and interpret business situations and appreciate the organizational capabilities to utilize in those situations. After the successful completion of this lecture, you will be able to understand the following: The concept of Market Situation Analysis. The concept of Organisational Positioning. Methods of Measuring Organisational Position. The course aims to equip the learner with tools and skills to understand and interpret business situations and appreciate the organizational capabilities to utilize in those situations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Market Situational Analysis and Organisational Position Measurement Self-paced pre-recorded learning content on this topic. QUIZ - Understanding Market Situational Analysis & Organisational Position Measurement Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Chief Strategy Officer Innovation roles General Manager Investment advisor Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Understanding Market Situational Analysis & Organisational Position Measurement in London 2024
Delivered Online On Demand14 days
£33

Professional Certificate Course in Managing and Improving Quality in Health and Social Care in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of the Managing and Improving Quality in Health and Social Care course is to provide learners with an understanding of the principles and practices of quality management in health and social care settings. The course aims to equip learners with the necessary knowledge and skills to manage and improve the quality of care provided to service users. By the end of the course, learners should be able to understand the importance of quality management, identify and implement quality improvement initiatives, and evaluate the effectiveness of quality management systems. After the successful completion of the course, you will be able to: Understand the concept and importance of stakeholders in Quality Improvement Learn about the duties and responsibilities of the stakeholders in healthcare Appreciate the stakeholder's perspectives and analysis Comprehend the four and nine-sector table analysis Understand the concept of the synergy model in health and social care Look into the quality measurement and its framework This course covers the fundamental principles of quality improvement in health and social care. Students will learn about the key stakeholders involved in quality improvement, their responsibilities and perspectives. The course will also explore various models and frameworks for quality improvement, such as the four and nine-sector table analysis and the synergy model. In addition, students will gain an understanding of the process of measuring and evaluating quality in healthcare. By the end of the course, students will have the knowledge and skills necessary to manage and improve quality in health and social care settings. This course covers the fundamental principles of quality improvement in health and social care. Students will learn about the key stakeholders involved in quality improvement, their responsibilities and perspectives. The course will also explore various models and frameworks for quality improvement, such as the four and nine-sector table analysis and the synergy model. In addition, students will gain an understanding of the process of measuring and evaluating quality in healthcare. By the end of the course, students will have the knowledge and skills necessary to manage and improve quality in health and social care settings. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing and Improving Quality in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Managing and Improving Quality in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Managing and Improving Quality in Health and Social Care in London 2024
Delivered Online On Demand14 days
£33

Professional Certificate in Human Resource Management And Organisational Strategy, Structure And Culture in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course offers an overview of the organisational culture theories and practices to enable the learner to appreciate the interplay of Human Resources and organisational culture. After the successful completion of this lecture, you will be able to understand the following: Organisational structure and culture. Culturally led theoretical models. Hofstede's Cultural Dimensions. Edgar Schein's Cultural Model. Charles Handy's Four Types Of Culture. Culture of an organisation. Interrelationships between human resource activities and culture. The course aims to elaborate on the relationship between the function of HRM and the organizational strategies, structure and culture. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Human Resource Management And Organisational Strategy, Structure And Culture QUIZ: Human Resource Management And Organisational Strategy, Structure And Culture Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate in Human Resource Management And Organisational Strategy, Structure And Culture in London 2024
Delivered Online On Demand14 days
£33

Professional Certificate Course in The Development and Complexity of the Organisation Theory in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course is designed to provide a comprehensive understanding of organizational theory, including its evolution, current theories and critiques, and future prospects. The course will begin by examining the basic forms and dimensions of an organization, including its structure, culture, and goals. Students will learn about the operative goals and needs of an organization, and how these have evolved over time.After the successful completion of the course, you will be able to learn about the following, Understand the organisation, forms, and dimensions of an organisation. Understand operative goals and needs, and the evolution of organisation theory. Understand organisation theory, and critiques on organisation theory. Optimistic views for organisation theory. The growing barriers, and discoveries of organisation theory. Criticality and importance of a theory to be understood. Complexity in the advancement of organisational science. Development of scientific paradigms. This course is designed to provide a comprehensive understanding of organizational theory, including its evolution, current theories and critiques, and future prospects. The course will begin by examining the basic forms and dimensions of an organization, including its structure, culture, and goals. Students will learn about the operative goals and needs of an organization, and how these have evolved over time. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Development and Complexity of the Organisation Theory Self-paced pre-recorded learning content on this topic. The Development and Complexity of the Organisation Theory Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Management trainees or junior managers Human resources professionals Organizational development consultants Nonprofit organization leaders Entrepreneurs Public sector managers Policy analysts Researchers in organizational behavior or management Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in The Development and Complexity of the Organisation Theory in London 2024
Delivered Online On Demand14 days
£33

Appraisal skills (In-House)

By The In House Training Company

Many managers question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal is a vital starting point when it comes to managing performance effectively and it is vital that managers appreciate this. Handled well, the benefits of formal appraisals are enormous. This thoroughly practical workshop has been designed to give line managers the knowledge, skills and confidence to deliver a well-structured appraisal - even in the most challenging circumstances. This course will help participants: Appreciate the benefits of the appraisal process Assess standards of performance objectively Plan and prepare for appraisals effectively Conduct a well-structured appraisal meeting Acquire the essential skills required for effective appraisals Improve their ability to discuss difficult issues more confidently Identify training and development requirements Agree clear and measurable development objectives Complete essential paperwork Understand the need to facilitate continual informal dialogue between appraisals 1 Introduction and course objectives 2 The appraisal process The aim of the appraisal process Understanding the bigger picture - the appraisal process as part of the employee development process The benefits of the appraisal process Common pitfalls Five steps to an effective performance appraisal 3 Step 1 - Assessment Using job standards as the basis for objective assessment Assessment of previous objectives 4 Step 2 - Preparation Documentation required Data on each appraisee Planning the meeting 5 Step 3 - The meeting The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult situations Taking notes and completing documentation 6 Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance skills Establishing relevant training needs Agreeing SMART performance objectives Formulating a personal development plan 7 Step 5 - Action after the interview Essential paperwork Follow-up and action required between appraisal interviews Continuing informal dialogue 8 Video case study Bullets 9 Conclusion Course review / discussion Preparation of action plans for building on the skills learnt Close

Appraisal skills (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry