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Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

In this course, we will learn about the Google Apps Script to create custom functions within G Suite that will help you increase your productivity. This course contains 100+ coding examples. For this course, you need JavaScript and basic HTML and CSS knowledge, a Google account, and a basic web development understanding.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Why Choose AutoCAD Electrical Training Course | Bespoke? Course Link Master electrical drawings, schematics, and layouts. Utilize symbol libraries and automated circuit design. Access recorded lessons and lifetime email support.  "Say goodbye to group classes and hello to 1-on-1 Courses. Dial 02077202581 or WhatsApp 07970325184 to reserve your dates. Duration: 16 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Mon to Sat between 9 am and 7 pm. AutoCAD Electrical Training Course: Specialized electrical CAD design skills with precision. Streamlined workflows for efficient design. Consistent adherence to industry standards. Increased productivity in electrical design. Enhanced collaboration with other professionals. Access to recorded lessons for review. Lifetime email support for ongoing assistance. Learn AutoCAD for electrical design. Enroll now and create accurate and professional electrical drawings with confidence. Choose in-person or live online sessions. AutoCAD Electrical Training Course: Specialized electrical CAD design skills with precision. Streamlined workflows for efficient design. Consistent adherence to industry standards. Increased productivity in electrical design. Enhanced collaboration with other professionals. Access to recorded lessons for review. Lifetime email support for ongoing assistance. Learn AutoCAD for electrical design. Enroll now and create accurate and professional electrical drawings with confidence. Choose in-person or live online sessions. AutoCAD Electrical Course Content: Introduction to AutoCAD Electrical Software: Overview and features of AutoCAD Electrical Understanding the software interface and tools Project file structure and management Layout and Navigation: Navigating the AutoCAD Electrical workspace Creating new project files and using attribute editors Understanding WDD, WDX, and WDF project files Exploring the Project Manager interface and attribute editors Electrical Diagram Drawing: Numbering and titling wires in diagrams Labelling components Utilizing diagram symbol libraries Creating and editing Electrical Control Circuits (ECC) Component dialog box and Circuit Scale dialog box Introduction to Programmable Logic Controllers (PLCs) and Integrated Systems: PLC Symbols and Concepts Inserting Programmable Logic Controllers (PLCs) into diagrams Adding PLC Units to diagrams Working with PLC Input and Output points and circuits Understanding PLC-based classification Using the Spreadsheet to PLC Input and Output Points utility Custom and Bespoke Symbols: Creating custom symbols for Switches, Wires, Contactors, Motors, Transformers, etc. Specifying symbol conventions and standards Offline and online usage of AutoCAD Electrical databases Drawing for Terminals and Plans: Implementing Terminal symbols in diagrams Handling terminal plans and locations Working with compound level terminals and locations Utilizing the Component command for single and multiple components Managing Jumpers and wiring Modifying Terminal Strips and Dual In-Line Packages (DIP) Understanding DIN Rail, Electrical Enclosure, Circuit Breakers, and Electrical Equipment Generating PDFs and Reports: Exporting drawings to PDF format Organizing report templates Automating the generation of reports Creating Electrical Audit Reports This AutoCAD Electrical course provides comprehensive knowledge of the software, focusing on electrical diagram drawing, symbol creation, PLC integration, terminal planning, and report generation. Participants will gain the skills needed to efficiently design electrical systems using AutoCAD Electrical software. Upon completing the AutoCAD Electrical course, participants will master the intricacies of the software. They will adeptly create accurate electrical diagrams, seamlessly integrate PLCs, design personalized symbols, strategize terminal layouts, and produce reports with precision and efficiency. Armed with these skills, graduates will possess the expertise to confidently design complex electrical systems. This proficiency opens avenues in various job roles such as Electrical Design Engineer, CAD Technician, Control Systems Designer, or even Project Manager in industries like manufacturing, automation, and engineering consultancy.

Discover the essential skills and knowledge needed for success in the legal profession with our comprehensive Legal Secretaries Introductory Training course. From legal writing to contract law, litigation skills to employment law, equip yourself with the expertise to thrive in law offices. Enroll now and embark on a rewarding career path in the legal field.

Engineering is more than theories and equations—it's about structured thinking, methodical problem-solving and knowing how to make systems work. This CPDQS Accredited Engineering Bundle Course is crafted for learners who want to explore core engineering concepts across a wide spectrum, from mechanical systems to electrical circuits, without stepping foot into a lab. The content is designed to simplify complex ideas and turn them into digestible, approachable learning, all from the comfort of your own screen. Whether you're brushing up on fundamentals or diving into engineering topics for the first time, this course offers an efficient way to gain relevant theoretical insights. With self-paced study, clearly explained modules and up-to-date digital materials, it’s an ideal way to expand your knowledge in a structured yet flexible environment. No fluff—just solid engineering education, served with precision and clarity. Key Features CPD accredited Course Instant e-certificate Fully online, interactive Engineering course with audio voiceover Developed by experts Self-paced learning and laptop, tablet, smartphone-friendly 24/7 learning assistance Discounts on bulk purchases Enrol now in this Engineering (Engineer) Bundle course to excel! This Engineering (Engineer) Training - CPDQS Accredited Bundle will give you valuable insights into construction management principles and practices. The Engineering course covers many things, including construction materials management, vendor analysis, procurement, and health and safety. Again, our comprehensive Engineering training bundle will empower you to make informed decisions and excel in your engineering career. Engineering (Engineer) Curriculum Course 01: Construction Management Level 3 Course 02: CDM Regulations Course 03: Electrical Engineering for Electrical Substations Course 04: Gas Engineering Course 05: Environmental Engineering Course 06: Site Safety Plus Course 07: CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card) Course 08: Emergency First Aid at Work (EFAW) Course 09: Risk Assessment Course 10: Construction Project Management Course 11: Site Management Course 12: Plumbing Course 13: Noise and Hearing Protection Course 14: Abrasive Wheels Course 15: Purchasing and Procurement Diploma Course 16: Operations and Supply Chain Management Course 17: Asbestos Surveying Course 18: COSHH Awareness Course 19: Health and Safety in the Workplace Level 2 Course 20: Working at Heights and Confined Space Learning Outcomes Identify the stages of the project life cycle Understand the fundamental concepts of project cost management Develop your understanding of construction materials management Learn about the legal aspects of contracting Discover the risk management strategies in project management Certification Once you've successfully completed the Engineering (Engineer) Training - CPDQS Accredited Bundle, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD Accreditation All of our courses, including this Engineering (Engineer) Training - CPDQS Accredited Bundle are fully accredited. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Engineering (Engineer) Training - CPDQS Accredited Bundle is for those interested in learning principles and practices of construction management to excel in their engineering career. Requirements Learners do not require any prior qualifications to enrol in this Engineering (Engineer) Training - CPDQS Accredited Bundle. Career path Construction Site Manager Construction Supervisors Builders Safety Supervisor Construction Risk Manager Health and Safety Officer Occupational Health Manager Quantity Surveyors Certificates Digital certificate (PDF) Digital certificate - Included Hardcopy Certificate (Hard copy) Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Overview This comprehensive course on Office Admin and Reception will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Admin and Reception comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Admin and Reception. It is available to all students, of all academic backgrounds. Requirements Our Office Admin and Reception is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00

Delegates with existing Agile project delivery experience can choose to take the Certification Assessment without enrolling on the course. Get your Continuing Professional Development recognised with a UK CPD Certification Service accredited C-ASDM certificate. Frequently Asked Questions I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and also includes information on which questions were answered incorrectly. The certificate is issued by the CPD Certification Service approximately four to six weeks after completing the certification assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the CPD-ASE Certification Assessment, but will 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enroling in the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and also includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four to six weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment, but will 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge as Agile as a Delivery Method is up to date. Service Features Certification Agile Scrum as a Delivery Method - Essentials (C-ASDM) On-going support Email support No Telephone support No Webchat support No Online support No Community Support Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku is a great way for you to gain multiple skills from the comfort of your home. Unit 01: Introduction Introduction 00:06:00 Unit 02: Environment Configuration Module 01: Setup a PHP Environment using XAMPP 00:16:00 Module 02: Install Composer Package Manager 00:03:00 Module 03: Visual Studio Code - Web Development Add ons 00:12:00 Module 04: Create a GitHub Account 00:13:00 Module 05: Create a Heroku Account 00:08:00 Unit 03: PHP Basics and Syntax Module 01: How PHP Works 00:29:00 Module 02: IF...ELSE Statements 00:19:00 Module 03: Switch Statements 00:09:00 Module 04: FOR Loop 00:10:00 Module 05: WHILE AND DO...WHILE Loops 00:14:00 Module 06: PHP Arrays and Manipulation 00:13:00 Module 07: String Manipulation Functions 00:28:00 Module 08: Date and Time Manipulation Functions 00:15:00 Module 09: User Defined Functions 00:22:00 Module 10: PHP Include and Require 00:22:00 Module 11: PHP Website Layout - With Bootstrap 00:23:00 Module 12: Add Project to Github 00:08:00 Module 13: Publish Website to Heroku 00:20:00 Unit 04: PHP Forms and MySQL and User Authentication Module 01: Project and Website Setup 00:21:00 Module 02: Create a Bootstrap 4 Form 00:28:00 Module 03: PHP Form - $_GET Action 00:23:00 Module 04: PHP Form - $_POST Action 00:11:00 Module 05: Design Database with phpMyAdmin 00:19:00 Module 06: Connect to Database using PHP PDO 00:18:00 Module 07: Save Records to Database 00:38:00 Module 08: View Database Records 00:36:00 Module 09: View One Record's Details 00:28:00 Module 10: Update Database Records 00:34:00 Module 11: Delete Database Records 00:11:00 Module 12: Final Touches: Form Validation, Error Messages, Success Messages 00:17:00 Module 13: Create Heroku App and Remote Database 00:21:00 Module 14: Setup Authentication Tables in Database 00:20:00 Module 15: Setup Login and Authentication 00:29:00 Module 16: Control User Access 00:08:00 Module 17: Sending Confirmation Emails 00:31:00 Module 18: Upload Profile Pictures 00:31:00 Module 19: Final Touches 00:14:00 Resources Resources - Modern PHP Web Development w/ MySQL GitHub & Heroku Assignment Assignment - Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku 10:13:00 Certificate Order Your Certificate QLS