38830 Courses in Cardiff delivered Online

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Telco Cloud Infrastructure™ architecture Describe the VMware Cloud Director architecture List the infrastructure requirements of ETSI NFV Describe the VMware Cloud Director architecture as Virtualized Infrastructure Manager (VIM) Describe the options associated with VMware cloud providers Explain how organizations are supported in VMware Cloud Director Describe the security model in VMware Cloud Director Configure key networking elements of VMware Cloud Director Manage and monitor resources in VMware Cloud Director Enumerate troubleshooting concepts and Day 2 operations using VMware Cloud Director This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Infrastructure environment. In this course, you are introduced to VMware Cloud Director? as a virtualized infrastructure manager. You will examine ETSI NFV requirements, deployment options, and procedures. You will also deploy virtualized network functions and understand their detailed configuration settings. You will learn how to support organizations as well as set up networking and security using hands-on lab exercises.In addition, you are presented with various types of technical problems in VMware Cloud Director, which you will identify, analyze, and solve through a systematic troubleshooting process. Course Introduction Introductions and course logistics Course objectives Day 0 Operations: VMware Telco Cloud Infrastructure Installation Describe the challenges of the telco cloud Describe the key functions of the telco cloud List the benefits of the VMware Cloud Director based VMware Telco Cloud Infrastructure Describe the VMware Telco Cloud Infrastructure architecture Describe the role of VMware Cloud Director in the VMware Telco Cloud Infrastructure architecture List the VMware Telco Cloud Infrastructure deployment options Describe the VMware Cloud Director architecture List the key VMware components that are part of VMware Cloud Director Describe the key use cases for the VMware Cloud Director based VMware Telco Cloud Infrastructure Day 0 Operations: ETSI NFV Requirements for Cloud Platforms Compare physical and virtual infrastructures List the benefits and challenges of physical infrastructure Describe the types of virtual infrastructure Describe the advantages and components of the NFV infrastructure (NFVI) Explain the role of network virtualization in the NFVI List the requirements of NFVI for VMware Cloud Director Describe the networking options of VMware Cloud Director Describe the key networking use cases Describe requirements of VMware Telco Cloud Automation? for networking Describe the storage options of VMware Cloud Director Describe the key storage use cases Day 1 Operations: Virtualized Infrastructure Manager (VIM) Configuration Explain basic concepts related to VMware Cloud Director Describe the components of the VMware Cloud Director architecture Describe the basic configuration of the VMware Cloud Director architecture Describe virtual data centers or VDCs Explain the role of organization VDCs Describe the relationship between provider VDCs and organization VDCs Describe resources in VMware Cloud Director List the key resource organization Create resource pools Describe how vSAN integrates with VMware Cloud Director Day 1 Operations: Configuring VMware Cloud Director Providers Describe how compute resources are provided to VMware Cloud Director Describe how storage resources are provided to VMware Cloud Director Describe provider VDC requirements and best practices List the requirements of creating VDCs Describe the VNF on-boarding process Create provider VDCs Day 1 Operations: Configuring VMware Cloud Director Organizations Describe VMware Cloud Director organizations Create VMware Cloud Director organizations Navigate through the VMware Cloud Director HTML5 provider portal Describe the VMware Cloud Director organization VDC Navigate through the tenant portal List use cases for a VMware Cloud Director organization VDC List the organization VDC allocation models Describe the types of resources that can be allocated Describe how resources are allocated for an organization Examine the function and requirements of network pools Describe the network types available in VMware Cloud Director (external, organization, and vApp) Create and manage organization VDC networks Describe catalogs Manage an organization?s catalog Populate, share, and publish catalogs Describe vApps Manage access to vApps and catalogs Modify the configuration of vApps and their virtual machines (VMs) Manage organization VDC networking Create affinity and anti-affinity rules Day 1 Operations: Configuring VMware Cloud Director Security Describe role-based access Create custom security roles Describe the directory services in VMware Cloud Director Describe the role of LDAP, SAML, SSL, Kerberos, and OAuth2 with VMware Cloud Director Explain the use of VMware Cloud Director with SSO Day 1 Operations: Configuring VMware Cloud Director Networking List networking options in VMware Cloud Director Describe key networking use cases in VMware Cloud Director Describe the use and placement of VMware NSX© Edge? services gateways in relation to VMware Cloud Director Review routing with the distributed logical router and edge services gateways in combination with VMware Cloud Director Describe firewall management in VMware Cloud Director with edge services gateways and the distributed firewall Describe an overview of VMware NSX-T? Data Center Explain the architecture of NSX-T Data Center Describe VMware Cloud Director supported features of NSX-T Data Center Describe the benefits and challenges of multisite networking List the requirements for multisite networking Describe the benefits and challenges of networking between VDCs List the requirements for networking between VDCs Configure cross-VDC networking Day 2 Operations: VMware Cloud Director Resource Management and Monitoring Identify the key resources that need to be managed with VMware Cloud Director List monitoring options with VMware Cloud Director Explain the resource management and monitoring architecture in VMware Cloud Director Monitor objects from the VMware Cloud Director portal Identify features of VMware vRealize© Operations Manager? Integrate VMware Cloud Director with vRealize Operations Manager Configure VMware vRealize© Operations Management Pack for VMware Cloud Director? Outline the monitoring features of vRealize Operations Manager in VMware Cloud Director Describe the purpose of the vRealize Operations Tenant App for VMware Cloud Director Integrate VMware Cloud Director with the Tenant App Configure the Tenant App for VMware Cloud Director Monitor objects with the Tenant App List the steps to monitor VMware Cloud Director environments with vRealize Operations Manager List the steps to monitor VMware Cloud Director environments with VMware vRealize© Log Insight? List the steps to review historical virtual machine metrics in VMware Cloud Director Examine VMware Cloud Director logs Day 2 Operations: VMware Cloud Director Troubleshooting Identify the features of the VMware Telco Cloud Automation dashboards List the components of the VMware Telco Cloud Automation dashboards Explain the features of fault management in VMware Telco Cloud Director Describe the use of fault management in VMware Cloud Director Describe the use of performance management in VMware Cloud Director Describe the use of logs in VMware Cloud Director Troubleshoot using VMware Cloud Director

Empty Spaces, Expressionless Faces. Supporting colleagues in a hybrid workplace In a world where hybrid working is becoming the norm for many people, staying connected with colleagues can feel challenging. The subtle signals we might notice in face-to-face interactions can easily be missed when working remotely. This interactive two-hour workshop explores how we can support one another, strengthen team connections, and spot the signs when someone may be struggling. Designed for anyone in a hybrid workplace, this session empowers participants to recognise the behaviours and communication patterns that might indicate a colleague is finding things difficult, and helps them to respond with empathy and support. Through thought-provoking discussions, engaging activities, and practical strategies, participants will discover new ways to foster genuine connection — both online and face-to-face — to build and sustain a supportive team culture. Workshop outline: Noticing subtle shifts in mood and behaviour within a hybrid team. Exploring practical strategies for checking in without feeling intrusive. Encouraging open conversations in both virtual and physical settings. Creating a team culture that prioritises compassion and connection. This is not a lecture — it’s an engaging, interactive experience designed to leave participants feeling more confident in their ability to spot when a colleague might need support and better equipped to take meaningful action. Join us for this impactful session and discover how small moments of connection can inspire a more supportive, resilient hybrid workplace. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

The Menopause Support Coach Certification is a dual certified and doubly accredited CPD and ActiveiQ online course.  A 3 month program that trains students to be compassionate, alert to & effective in menopause support and to become a world class MSCC level coach.  This is fully delivered online via a learning portal with private log in and is for anyone ... Working with and supporting women in their life business, career and happiness journey e.g. health & fitness coaches, PTs, Life Coaches, Business Coaches, Mindset Coaches, Women’s Health Coaches You want to deepen your knowledge of the menopause and women’s health space to offer a new level of support in your coaching You want to become part of a community of like-minded people and open up new exciting opportunities for yourself You want to make a long lasting impact on the world in a big and positive way You’ll learn: – Menopause well-being nutrition to understanding your clients better, – How to coach menopausal clients towards their goals, – How to hold space for where they are right now, – The basics of HRT (Hormone Replacement Therapy) to be able to guide your clients through their journey safely and successfully. Not only that but It’s going to open up new and exciting opportunities in a growing industry of women’s health, as well as equip you as a coach in this space to enable your business to expand or niche. Sign Up to the waitlist for further details on the next cohort intake by contacting support@adelejohnstoncoaching.com.  Please note this is a paid for certification with BONUSES and discounts for waitlist members. This is not a free course.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

🚀 Unlock Your REBT Mastery with our Certification Program! 🌟   Are you ready to become a certified expert in Rational Emotive Behavior Therapy (REBT) and transform lives with the power of rational thinking? Introducing our groundbreaking REBT Mastery Certification Program - a comprehensive journey designed to take you from novice to certified professional in the world of REBT.   🔍 Module 1: Introduction to REBT Dive into the foundations of REBT and gain a deep understanding of its principles. Explore the history, philosophy, and core concepts that form the bedrock of this transformative therapeutic approach. Lay the groundwork for your journey toward mastery and discover the key elements that set REBT apart. 🧠Module 2: Foundations of REBT Build a solid foundation in REBT theory. Delve into the ABC model, identifying the relationships between Activating events, irrational Beliefs, and the Consequences that follow. Learn how to recognize and challenge irrational beliefs in yourself and others, paving the way for more rational and constructive thinking. 🛠️ Module 3: REBT Techniques and Step-by-Step Practical Application Equip yourself with a toolkit of powerful REBT techniques. Explore the practical application of REBT in real-life scenarios, honing your skills through hands-on exercises and case studies. Master the art of guiding individuals toward rational thinking and empowering them to overcome challenges effectively. 🌈 Module 4: REBT in Special Conditions Expand your expertise by applying REBT in diverse and specialized situations. Navigate through unique challenges such as stress, trauma, and anxiety, tailoring your approach to individual needs. Gain insight into adapting REBT for various demographics and discover how to make a meaningful impact in special conditions.   🏆 Why Choose Our REBT Mastery Certification Program? ✅ Comprehensive Curriculum: A structured and sequential curriculum designed by experts to ensure a thorough understanding of REBT. ✅ Practical Application: Hands-on exercises and real-life case studies for practical skill development. ✅ Expert Guidance: Learn from experienced instructors and practitioners in the field of REBT. ✅ Flexibility: Access course materials at your own pace, fitting learning into your schedule. ✅ Certification: Earn a prestigious REBT Mastery Certification upon completion, validating your expertise.   ⏰ Don't miss this opportunity to elevate your career and make a lasting impact on others' lives. Enroll now in the REBT Mastery Certification Program and embark on a journey of transformation and empowerment! Course Curriculum Introduction About the Course REBT 00:00 About REBT 00:00 Foundations of REBT REBT in Nutshell 00:00 Rational Emotive Behavior and Therapy 00:00 Musts vs Preferences and Irrational vs Rational Thinking 00:00 REBT Techniques and Step-by-Step Practical Application ABC-DE-FG-Model 00:00 Advanced-REBT-Technique 00:00 Step-By-Step-REBT 00:00 REBT in Special Conditions REBT-for-Depression 00:00 REBT-for-Stress-and-Anxiety 00:00 REBT-for-Substance-Abuse-and-Addiction 00:00 REBT-for-Phobia 00:00

🌟 Unlock Your Potential: Comprehensive Counseling Mastery Program - Multimedia Edition 🌟 Are you ready to take your counseling skills to unprecedented heights? Introducing the Comprehensive Counseling Mastery Program: Multimedia Edition - the ultimate resource for aspiring and seasoned counselors alike!   🚀 What's Inside? 🔍 In-Depth Modules: Dive deep into a comprehensive curriculum designed to cover every facet of counseling. From foundational theories to advanced techniques, this program ensures you're equipped with the knowledge and skills to excel in any counseling scenario. 🎥 Multimedia Learning: Immerse yourself in an engaging learning experience with high-quality video lessons, interactive exercises, and real-life case studies. Our multimedia approach ensures that you not only understand the concepts but also know how to apply them in the real world. 🤝 Practical Application: Gain hands-on experience through role-playing exercises, simulated counseling sessions, and practical assignments. This program goes beyond theory, empowering you to confidently navigate the complexities of real-life counseling situations. 🌐 Global Perspectives: Explore diverse counseling approaches from around the world. Our program embraces cultural sensitivity, providing you with a well-rounded understanding of counseling techniques that can be applied across different cultural contexts. 👩‍🏫 Expert Instructors: Learn from industry experts with years of counseling experience. Our instructors are passionate about sharing their knowledge and are committed to your success in the field of counseling. 🌈 Lifetime Access: Enjoy lifetime access to the course materials, allowing you to revisit and reinforce your learning whenever needed. Stay updated with the latest counseling trends and techniques throughout your career. 🎓 Certification: Upon completion of the program, receive a prestigious certification that validates your expertise in counseling. Stand out in the competitive field of counseling and showcase your commitment to professional development.   📈 Invest in Your Future: Join the Comprehensive Counseling Mastery Program: Multimedia Edition today and invest in a future where you make a lasting impact as a skilled and compassionate counselor.   Enroll now to embark on a transformative journey toward becoming a counseling master. Your success story begins here! Course Curriculum Counselling Counselling Programme Overview 00:00 Counselling Introduction to Counselling 00:00 Counselling Opening a Session 00:00 Counselling Rapport-Building 00:00 Counselling Silence in Counselling 00:00 Counselling Reflection from 00:00 Counselling Paraphrasing 00:00 Counselling Focusing 00:00 Counselling Assessment 00:00 Counselling Appropriate Questioning 00:00 Counselling The Skill of Confrontation 00:00 Counselling Idiosyncratic Empathy 00:00

🌟 Unlock a Tranquil Tomorrow with Our Anger Management & Conflict Resolution Program! 🌟 Are anger and conflicts causing turbulence in your life? Do you wish for a calmer, more harmonious existence? Look no further! Introducing our transformative online course: the 'Anger Management & Conflict Resolution Program.'   🚀 Why Choose Our Program? ✅ Expert Guidance: Developed by seasoned psychologists and conflict resolution specialists, our program offers unparalleled insights into understanding and managing anger. ✅ Holistic Approach: We believe in addressing the root causes of anger and conflicts. Our holistic curriculum combines psychological strategies, practical exercises, and real-life scenarios to provide a comprehensive learning experience. ✅ Self-Paced Learning: Life is busy, and we get it! Enjoy the flexibility of learning at your own pace, anytime, anywhere. Our modular structure ensures that you can seamlessly integrate the program into your daily routine. ✅ Proven Techniques: Learn practical and proven techniques to defuse anger, enhance emotional intelligence, and resolve conflicts effectively. Our step-by-step guide empowers you with skills that last a lifetime. ✅ Community Support: Connect with a supportive community of learners on our exclusive platform. Share experiences, gain insights, and celebrate victories together on your journey to emotional well-being.   🌈 What You'll Learn: Understanding Anger: Explore the roots and triggers of anger, gaining deep insights into your emotional responses. Effective Communication: Master the art of clear and empathetic communication to prevent and resolve conflicts in personal and professional relationships. Coping Strategies: Acquire practical tools and techniques to manage stress, frustration, and anger, promoting a more serene state of mind. Conflict Resolution Skills: Develop the ability to navigate disagreements constructively, fostering healthier relationships and a more peaceful environment. Emotional Intelligence: Enhance your emotional intelligence, leading to improved self-awareness, better decision-making, and enhanced interpersonal connections.   🎁 Enroll Now and Enjoy Exclusive Benefits: 🔥 Early-Bird Special: The first 100 enrollees receive a limited-time discount! Seize the opportunity to invest in your emotional well-being. 💡 Bonus Resources: Gain access to additional resources, including worksheets, guided meditations, and expert interviews, to enrich your learning experience. 🤝 Lifetime Access: Once enrolled, enjoy lifetime access to the course material and any future updates. Your journey to emotional mastery is a lifelong commitment, and we're here to support you every step of the way. Don't let anger and conflicts dictate your life. Embrace a harmonious future with our 'Anger Management & Conflict Resolution Program.' Enroll now and embark on a transformative journey towards a more peaceful and fulfilling existence! Course Curriculum

🚀 Unlock the Power of Neuroplasticity with the NeuroFlex Certification Program! 🧠   Are you ready to embark on a transformative journey that will not only enhance your understanding of the human brain but also equip you with practical tools to promote neurological flexibility? Look no further! Introducing the NeuroFlex Certification Program - your gateway to mastering the fascinating realm of neuroplasticity.   🌐 Module 1: Basics of Neuroplasticity Dive into the fundamental principles that govern the brain's incredible ability to adapt and change. From understanding the neurobiology behind neuroplasticity to exploring its impact on cognitive function, this module lays the groundwork for your journey into the world of brain flexibility. 🏋️ Module 2: Neuroplasticity Exercises Experience the power of hands-on learning with a comprehensive array of neuroplasticity exercises. These exercises are designed to stimulate different regions of the brain, promoting synaptic connections and enhancing cognitive performance. Whether you're a fitness enthusiast, a healthcare professional, or simply curious about brain health, these practical activities will revolutionize the way you approach mental fitness. 🌈 Module 3: Neuroplasticity in Special Conditions Gain specialized insights into the application of neuroplasticity in unique and challenging conditions. Explore how neuroplasticity can be harnessed to support individuals facing special circumstances such as neurological disorders, trauma recovery, or age-related cognitive decline. Acquire the skills needed to make a meaningful impact on lives through tailored neuroplasticity interventions.   🔥 Why Choose the NeuroFlex Certification Program? ✅ Expert-Led Content: Learn from industry-leading experts with a wealth of experience in neuroscience and neuroplasticity. ✅ Practical Application: Translate theoretical knowledge into practical skills with hands-on exercises and real-world case studies. ✅ Flexible Learning: Access the course at your own pace, fitting seamlessly into your busy schedule. ✅ Certification: Earn a prestigious NeuroFlex Certification upon completion, demonstrating your expertise in the field.   🌟 Who Should Enroll? Healthcare Professionals Fitness Trainers Therapists and Counselors Educators Anyone Passionate about Brain Health   Ready to revolutionize your understanding of the brain and make a positive impact on lives? Join the NeuroFlex Certification Program today and become a certified expert in neuroplasticity! 🚨 Limited Seats Available! Enroll Now and Unlock the Potential of the Human Brain! 🚀 Course Curriculum