Register on the Personal Development Coach with Positive Psychology Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Personal Development Coach with Positive Psychology Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Personal Development Coach with Positive Psychology Training Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Personal Development Coach with Positive Psychology Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Personal Development Coach with Positive Psychology Training Module 01: Introduction to Personal Development Coach Introduction to Personal Development Coach 00:17:00 Module 02: Introduction to Coaching and Mentoring Introduction to Coaching and Mentoring 00:25:00 Module 03: Aspects of Coaching and Mentoring Aspects of Coaching and Mentoring 00:24:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 05: Fundamental Qualities of a Coach Fundamental Qualities of a Coach 00:57:00 Module 06: Life Coaching Methods Life Coaching Methods 00:31:00 Module 07: Understanding Spiritual Life Coaching Understanding Spiritual Life Coaching 00:38:00 Module 08: Key Themes of NLP Key Themes of NLP 00:21:00 Module 09: Cognitive Behavioural Therapy Cognitive Behavioural Therapy 00:18:00 Module 10: Effective Communication Skills Effective Communication Skill 00:23:00 Module 11: Personal Skills Personal Skills 00:22:00 Module 12: Management Skills Management Skills 00:25:00 Module 13: Time Management Time Management 00:35:00 Module 14: Organisational Skills Organisational Skills 00:22:00 Module 15: Improvement of Presentation Skills Improvement of Presentation Skills 00:31:00 Module 16: Motivation and Mindset Motivation and Mindset 00:24:00 Module 17: Visualising Whole Life Goals Visualising Whole Life Goals 00:21:00 Module 18: Development of Personality Development of Personality 00:23:00 Module 19: Setting Up as a Coach Setting Up as a Coach aa 00:24:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00
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Getting Started The qualification is intended to evolve and remunerate the health and social care workers of today and the future and to keep on bringing recognition and professionalism to the health and social care division. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the health and social care department. The result of the Diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. The qualification will help the students to: Prepare job candidates. Support to carry out roles in the working environment. The level 5 diploma in health and social care qualification offers expertise in related programmes that gives insight, knowledge and understanding, together with the practical skills required in the health and social care sector. In addition to this, it also permits professional development through optional units. The qualification will help to improve the experienced staff and managers of the future in the health and social care division. The qualification provides a standard core of mandatory units that apply to every health and social care setting and lets the students specialise in the optional units. The qualification is also fit for part-time learners in the workplace but yet eligible for full-time learners who can involve informal work placements or part-time employment. The learners can advance into or within employment in the health and social sector, either directly by achieving the awards or following study to a further degree level. Key Benefits This qualification will benefit the learner: To critically analyze, synthesize and summarize information. Reading and using appropriate literature with a complete and critical understanding The ability to think independently and solve problems To apply subject knowledge and understanding to address familiar and unfamiliar problems. To recognize the moral and ethical issues of health and social care practice and research, appreciating the need for ethical standards and professional codes of conduct. Capacity to give a clear and accurate account of a subject, maturely assemble arguments and engage in debate and dialogue with specialists and non-specialists. To develop transferable skills and knowledge. Circumstances, whether within their area of employment, through promotion to a supervisory or management position, or to adapt to changes in the health/social care environment. Upon completing this Level 5 diploma, learners can progress to further professional development through future study or as part of their chosen career. Key Highlights Are you a practising health and social care worker seeking a greater knowledge and understanding of the industry and to support the individual's development into senior positions? Then, Qualifi Level 5 Diploma in Health and Social Care is the ideal starting point for your career journey. The course will forge a career and help the individuals to prepare professional staff and managers of the future in the health and social care sector. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 5 Level Diploma in Health and Social Care can open many career pathways including, but not limited to: Social Care Worker with an estimated average salary of £30,706 per annum Personal Assistant with an estimated average salary of £30,000 per annum Health Care Assistant with an estimated average salary of £44,033 per annum Community Development Worker with an estimated average salary of £36,000 per annum Community Development Manager, with an estimated average salary of £45,000 per annum Health Administrator, with an estimated average salary of £79,900 per annum Charity Officer with an estimated average salary of £55,000 per annum Nursing; with an estimated average salary of £54,500 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications which include real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The Qualifications have been designed to be accessible without artificial barriers restricting access and progression. Entry to the Qualifications will be through a centre interview, and the candidates will be expected to hold the following: Learners who possess Qualifications at Levels 3 and 4; Learners who have work experience at a managerial level and demonstrate ambition with clear career goals; Learners with a first degree in another discipline want to develop their careers in health and social care or business. Progression Learners completing the QUALIFI Level 5 Health and Social Care Diploma allow progress to: The final year of an undergraduate degree or Directly into employment in an associated profession As demonstrated in the course structure, candidates will finish their programme across 2 Trimesters through distance learning or blended learning. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgment, own and take responsibility for decisions and actions, and Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles Underpinning Health and Social Care Reference No : HSC501 Credit : 20 || TQT : 200 This unit intends to build a basic knowledge among the individuals on the values, theories and policies that are implemented in the health and social care sector and understand and reflect on how individuals' unique needs can be identified and responded to. UNIT2- The Management of Quality in Health and Social Care Reference No : HSC502 Credit : 20 || TQT : 200 The unit emphasises on the Effective quality management that is essential for every health and social care sector in terms of providing the best care to the service users. To improve the profitability and productivity of services, it is essential to follow the quality maintenance. UNIT3- Research Project Reference No : HSC503 Credit : 20 || TQT : 200 This unit aims to develop a necessary skill among the learners to explore, critically analyse and to communicate ideas at an advanced level which will lead to their professional development and career growth. UNIT4- Partnership working in Health and Social Care Reference No : HSC504 Credit : 20 || TQT : 200 This unit aims to enable learners to develop Group dynamics, which is a significant factor in any organisations.Partnership working in health and social care brings together separate organisations so that they can benefit from pooled expertise, resources, and power-sharing. The goal of an association is to enhance the efficiency and quality of service provision. UNIT5- Working with Service users with Complex Needs Reference No : HSC505 Credit : 20 || TQT : 200 This unit aims to help learners to understand the health and disability issues and how the health care professionals can deal with it prioritising their care. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
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Course Overview Money laundering is a serious crime that can become the downfall of a business or organisation. That's why companies only hire skilled professionals who can manage the issues with expertise. If you want to become one of these professionals, start your training with Anti Money Laundering Training course. In this comprehensive course, you will receive a detailed understanding of the roles and responsibilities of an AML officer. The course will include modules on terrorist funding and strategies for risk identification and management. Furthermore, you will acquire the skills to track financial transactions. When you complete the course, you will receive an accredited certificate of achievement. This certificate will prove your expertise in the area and help you land your dream job. Enrol now! Course Sneak Peek Learning Outcomes Familiarise yourself with the core concepts of money laundering Enhance your knowledge and understanding of terrorist funding Develop the core skills required for risk identification and management Learn about the roles and responsibilities of anti-money laundering officers Understand the strategies for keeping track of the financial transaction and raising awareness about money laundering Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Problem-Solving Risk Management Record Keeping Who Should Take This AML Training? Whether you're an existing practitioner or an aspiring professional, this Anti Money Laundering Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Anti Money Laundering Training is available to learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Anti Money Laundering Training course will equip you with effective skills and abilities and help you explore career paths such as AML Reporting Officer Risk Management Officer Compliance Officer Course Curriculum Module 01: What is Money Laundering? AML Module 01 00:05:00 AML Module 01 Summary 00:03:00 Module 02: AML and Terrorist Funding AML Module 02 00:06:00 AML Module 02 Summary 00:03:00 Module 03: Risk Management and Customer Due Diligence AML Module 03 00:07:00 AML Module 03 Summary 00:03:00 Module 04: Anti Money Laundering Officers AML Module 04 00:05:00 AML Module 04 Summary 00:03:00 Module 05: Records, Suspicions and Awareness AML Module 05 00:06:00 AML Module 05 Summary 00:03:00 AML Audiobook AML Audiobook 00:30:00 Additional Materials AML Course book 03:00:00 AML Workbook 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
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Learning Outcomes of New Manager Develop administrative, secretarial, and office management skills for operational efficiency. Understand corporate paralegal work and performance management principles. Learn effective team management strategies and leadership techniques. Gain proficiency in Microsoft Office tools for enhanced productivity. Acquire knowledge of health and safety regulations and corporate behavior. Develop skills in information management and workplace first aid. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of New Manager Get a free student ID card with New Manager Training program (£10 postal charge will be applicable for international delivery) The New Manager is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the New Manager course materials The New Manager comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Award in New Manager at QLS Level 2 Module One: Managers Are Made, Not Born Module Two: Create A Management Track Module Three: Define And Build Competencies Module Four: Managers Learn By Being Managed Well Module Five: Provide Tools Module Six: Provide Support Module Seven: Identify Strong Candidates Early Module Eight: Clearly Define The Management Track Module Nine: Empower New Managers Module Ten: Provide Growth Opportunities Course 01: Admin, Secretarial & PA Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Office Skills Training Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £79) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Managers Team Leaders Supervisors HR Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Management Consultant Project Manager Operations Manager Director CEO Certificates Award in New Manager at QLS Level 2 Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Award in New Manager at QLS Level 2 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.