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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Mastering IELTS Reading Academic course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Mastering IELTS Reading Academic course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Mastering IELTS Reading Academic and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Mastering IELTS Reading Academic course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Mastering IELTS Reading Academic course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Mastering IELTS Reading Academic will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Unit 01: Introduction Welcome Aboard 00:09:00 Fundamentals 00:33:00 Types of Questions 00:24:00 Unit 02: How to Answer 'Always In Order' Question How to Answer Fill-in-the Blank Questions 00:30:00 Fill-in-the-Blank: Practice Set 1 00:24:00 Fill-in-the-Blank: Practice Set 2 00:22:00 How to Answer Short Answer Questions 00:24:00 Short Answer: Practice Set 1 00:29:00 Short Answer: Practice Set 2 00:24:00 How to Answer Yes/No/Not Given Questions 00:27:00 Yes/No/Not Given: Practice Set 1 00:34:00 Yes/No/Not Given: Practice Set 2 00:31:00 How to Answer Multiple Choice Questions 00:18:00 Multiple Choice: Practice Set 1 00:19:00 Multiple Choice: Practice Set 2 00:21:00 Unit 03: How to Answer 'Mostly in Order' Questions How to Answer Sentence Completion Questions 00:18:00 Sentence Completion: Practice Set 1 00:14:00 Sentence Completion: Practice Set 2 00:17:00 How to Answer Table Questions 00:25:00 Table: Practice Set 1 00:16:00 Table: Practice Set 2 00:30:00 How to Answer Diagram Questions 00:22:00 Diagram: Practice Set 1 00:17:00 Diagram: Practice Set 2 00:12:00 How to Answer Flowchart Questions 00:16:00 Flowchart: Practice Set 1 00:20:00 Flowchart: Practice Set 2 00:29:00 How to Answer Summary Questions 00:26:00 Summary: Practice Set 1 00:27:00 Summary: Practice Set 2 00:27:00 Unit 04: How to Answer 'Not in Order' Questions How to Answer Matching Questions 00:21:00 Matching: Practice Set 1 00:17:00 Matching: Practice Set 2 00:24:00 How to Answer Paragraph Location Questions 00:18:00 Paragraph Location: Practice Set 1 00:29:00 Paragraph Location: Practice Set 2 00:21:00 How to Answer Headings Questions 00:23:00 Headings: Practice Set 1 00:22:00 Headings: Practice Set 2 00:18:00 How to Answer Pick from List Questions 00:29:00 Pick From List: Practice Set 1 00:16:00 Pick From List: Practice Set 2 00:27:00 Unit 05: How to Answer Reading Passages from Start to Finish Full Reading Test - Passage 1 00:36:00 Full Reading Test - Passage 2 00:36:00 Full Reading Test - Passage 3 00:02:00 Final Tips 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you ready to delve into the dynamic world of property development? Whether you're an aspiring developer or looking to expand your knowledge, our comprehensive course equips you with the essential skills and insights needed to succeed. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Property Development course, learners will explore essential aspects of real estate projects. They begin by understanding different types of properties and the laws governing them. They delve into detailed property research methods to make informed decisions. Participants gain insights into managing projects effectively, from planning stages through to obtaining building regulations. They also learn about the financial options available for property development, crucial for making sustainable investment choices. Understanding the planning process helps them navigate legal requirements and gain necessary approvals. Moreover, learners discover strategies for marketing properties effectively in competitive markets. This comprehensive curriculum equips them with practical knowledge and skills essential for succeeding in property development, ensuring they are prepared to handle various challenges and opportunities in the real estate industry. Course Curriculum Module 1: Introduction to Property Development Module 2: Different types of Property Module 3: Property Research Module 4: Property and the Law Module 5: Project Management Module 6: Obtaining Building Regulations Module 7: The Planning Process Module 8: Different Methods of Finance Option Module 9: Marketing Your Property Learning Outcomes: Understand different finance options available for property development projects. Identify various types of properties and their suitability for development. Conduct effective property research using industry-standard methods and tools. Apply legal principles relevant to property development processes in the UK. Manage property development projects efficiently from inception to completion. Navigate through the planning and building regulation processes effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter property development industry. Professionals looking to enhance their property development knowledge. Students seeking foundational understanding of property market dynamics. Anyone interested in learning about property law and project management. Entrepreneurs planning to venture into property development sector. Career path Property Developer Real Estate Analyst Project Manager (Property) Planning Officer Property Marketing Specialist Building Regulations Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Local SEO For The Small Business Owner will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Local SEO For The Small Business Owner will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Local SEO For The Small Business Owner and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Local SEO For The Small Business Owner is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Local SEO For The Small Business Owner. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Local SEO For The Small Business Owner will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction To The Course What To Expect In This Course 00:01:00 Who Am I? Why I Created This Course 00:03:00 What is local SEO? 00:04:00 Pricing - This Course Vs. Using An SEO Agency 00:03:00 Setting Up a Simple Website for Business Do You Build Your Own Website Or Pay Someone Else To Build It? 00:02:00 Why Your Website Must Be Mobile Friendly in 2015 00:02:00 Learning WordPress - A Simple Content Management System 00:03:00 Squarespace - Simple For The 'Do It Yourself' Crowd 00:03:00 Setting Up Your Google+ Business Page Introduction To Google+ For Business 00:02:00 A Poor Google+ Business Page Vs. a Good Google+ Business Page 00:06:00 An Example Google+ Business Page Setup 00:05:00 Using Canva To Create a Header Image 00:02:00 Posting on Google+ For Business 00:02:00 Setting Up Your Yelp Business Page Setting Up a Yelp Business Page 00:02:00 Basic Social Media Setup Facebook Business Page Setup 00:03:00 Setting Up a LinkedIn Business Page 00:02:00 Setting Up a Twitter Profile 00:02:00 Run a Social Media Contest To Generate Buzz 00:02:00 Creating Business Listings for Local SEO Name, Address, and Phone Consistency For Your Business 00:03:00 Building Citations (aka Business Listings) 00:09:00 What are Data Aggregators? 00:03:00 Tools For Building Citations, Rank Tracking & More Check Citation Errors For Free With Moz Local 00:06:00 Using Brightlocal for Building Citations, Monitoring Reviews, Tracking & More 00:07:00 GeoRanker For Checking Your Rankings 00:01:00 UpCity Local SEO 00:12:00 Optimizing Your Website for Local SEO Adding Name, Address, and Phone (NAP) To Your Website 00:04:00 Using The 'WordPress Local SEO' Plugin For Your Site 00:02:00 Local SEO Articles Worth Reading 00:05:00 Content Writing Why Content Is So Important 00:05:00 Building Content Pages For Your Services 00:03:00 The Google Keyword Planner - Keyword Research 00:04:00 Adding Heading Tags 00:01:00 Adding an 'Alt' Tag To Your Images 00:04:00 Hiring a Writer for Only $5 00:06:00 Link To Other Relevant Content On Your Website 00:03:00 Social Syndication Setting Up JetPack To Post On Social Media Automatically 00:03:00 Asking for Reviews From Your Customers Why reviews are very important for your small business 00:04:00 The Review Generator Handout 00:02:00 Getting Links From Other Websites aka Backlinks What Are Backlinks? 00:04:00 Simple Ways To Get Backlinks for Small Businesses 00:02:00 Other Business Sites To Consider Signing Up On Thumbtack 00:02:00 Angie's List & HomeAdvisor 00:02:00 Where To Go From Here Your Overwhelmed - If Your Willing To Hire Someone 00:02:00 Conclusion Wrapping Up 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Eyelash Extension Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Eyelash Extension Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Eyelash Extension Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Eyelash Extension Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Eyelash Extension Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Eyelash Extension Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Eyelash Extension Training** Introduction Introduction 00:01:00 Theory Theory explained 00:29:00 Length, thickness and curl explained 00:02:00 Practice Tools and materials needed 00:01:00 Hand wash 00:01:00 Patch application 00:01:00 Gel patch application 00:01:00 Fix gel patches in place 00:01:00 Primer and patches 00:02:00 Choosing the right effect 00:01:00 Tweezers 00:01:00 Eyelash placement 00:01:00 Direction of placement 00:01:00 Glue 00:01:00 Position of an eyelash 00:01:00 Shake the glue 00:01:00 Start 00:01:00 The process 00:10:00 Fast forward process 00:01:00 Patch removal 00:02:00 Finilizing the treatment 00:04:00 Brush 00:01:00 Reaction 00:01:00 Reaction 2 00:01:00 Eyelash extension removal methods Banana split method 00:01:00 Single eyelash removal with the remover product 00:01:00 Full removal 00:02:00 Resources Resources - Eyelash Extension Training 00:00:00 **Lash Lift Perming** Introduction Introduction 00:02:00 Treatment steps Preparation of eyelashes 00:01:00 Covering the lower lashes with protective under-eye pads 00:01:00 Choosing the right silicone shield 00:01:00 Silicone shield application 00:08:00 Eyelash positioning on the shields 00:06:00 Applying the 1st phase curling product 00:03:00 Applying the 2nd phase curling product 00:04:00 Preparation of the tinting product 00:02:00 Applying the tinting product 00:05:00 Removing all the product residue 00:07:00 The result 00:01:00 **Permanent Eyeliner Makeup** Introduction Introduction 00:01:00 Treatment De-makeup, disinfection, anaesthetic 00:02:00 Removing the cream carefully 00:01:00 Left eye pre-draw 00:06:00 Right eye pre-draw 00:04:00 Double-check and correct 00:01:00 The needle 00:02:00 Left eye outline and fill-in 00:13:00 Right eye outline and fill-in 00:17:00 Last corrections 00:03:00 Client Reaction 00:01:00 Resources Resource - Permanent Eyeliner Makeup 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Comprehensive IELTS Speaking course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Comprehensive IELTS Speaking course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Comprehensive IELTS Speaking and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Comprehensive IELTS Speaking course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Comprehensive IELTS Speaking course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Comprehensive IELTS Speaking will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction Welcome Abroad 00:21:00 Fundamentals of IELTS Speaking 00:21:00 How to Get a High Score 00:15:00 How This Course is Structured 00:04:00 Module 02: Ingredients First Ingredient: Fluently and Coherence 00:29:00 Second Ingredient : Lexical Resource (Basics) 00:07:00 Lexical Resource - Useful Phrases 00:13:00 Lexical Resource - Paraphrasing 00:11:00 Lexical Resource - Topic Related Vocabulary 00:12:00 Lexical Resource - Idioms 00:09:00 Third Ingredient: Grammatical Range and Accuracy (Basics) 00:04:00 Grammar - Tenses 00:22:00 Grammar - Articles and Agreement 00:09:00 Grammar - Active vs. Passive Voice 00:07:00 Grammar - Simple and Compound Sentences 00:15:00 Grammar - Complex Sentences 00:09:00 Grammar - Correlative Conjunctions 00:09:00 Grammar - Relative Clauses 00:11:00 Grammar - Conditional Sentences 00:11:00 Grammar - Combining Elements 00:06:00 Fourth Ingredient: Pronunciation (Basics) 00:10:00 Pronunciation - /th/(θ) vs. /th/(ð) 00:14:00 Pronunciation - /t/ vs. /d/ 00:17:00 Pronunciation - /r/ vs. /l/ 00:13:00 Pronunciation - /i/ vs. /ē/ 00:10:00 Pronunciation - /v/ vs. /w/ 00:16:00 Pronunciation - /p/ vs. /b/ 00:15:00 Pronunciation - /s/ vs. /z/ vs. /sh/ 00:19:00 Pronunciation - /j/ vs. /zh/ 00:11:00 Pronunciation - /ō/ vs. /o/ vs. /ə/ 00:20:00 Pronunciation - Diphthongs & Silent Letters 00:11:00 Pronunciation - Syllables 00:34:00 Pronunciation - Sentence Stress 00:08:00 Pronunciation - Intonation 00:29:00 Pronunciation - 45 Commonly Mispronounced Words 00:34:00 Pronunciation - Speed 00:03:00 Module 03: The Recipe How to Think Fast 00:14:00 How to Extend Your Answers and Avoid Bad Starts 00:24:00 The Basics of Speaking Part 1 (Interview) 00:14:00 How to Answer Questions in Part 1 00:30:00 Live Example: Part 1 (Band 8.5) 00:05:00 The Basics of Speaking Part 2 ('The Long Turn') 00:09:00 How to Answer Part 2 (Method #1) 00:20:00 How to Answer Part 2 (Method #2) 00:21:00 The Basics of Speaking Part 3 (Discussion) 00:08:00 How to Answer Questions in Part 3 00:34:00 Live Example: Part 3 (Band 9) 00:06:00 Module 04: Cooking -Putting It All Together Cooking- The Right Approach 00:12:00 Practice Test 1 (Band 9 Model Answer) 00:14:00 Practice Test 2 (Band 9 Model Answer) 00:13:00 Live Example: Full Speaking Test (Band 7) 00:14:00 Live Example: Full Speaking Test (Band 8.5) 00:12:00 Live Example: Full Speaking Test (Band 8.5) 00:15:00 Live Example: Full Speaking Test (Band 9) 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The FMCG industry doesn’t slow down—and neither should you. This dynamic course is designed for professionals keen to stay ahead in a world where products fly off the shelves as fast as trends change. Whether you're new to the sector or sharpening your edge, this training gives you the insight to navigate the unique pace and pressures of FMCG with confidence and clarity. From consumer behaviour patterns to supply chain flow, branding strategies to market positioning, this course delivers digestible knowledge in plain English, minus the fluff. It's smart, strategic, and suited for those who prefer substance over empty slogans. Learn how brands succeed on speed, shelf presence, and savvy thinking—all from wherever you are. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to FMCG Industry Module 02 : FMCG Marketing Strategies Module 03 : Sales and Distribution in FMCG Module 04 : Retailing and E-commerce in FMCG Module 05 : International FMCG Market Module 06 : FMCG Industry Trends and Future Module 07 : Case Study - Coca-Cola_s Marketing Strategy Learning Outcomes: Master FMCG marketing techniques for successful product promotion. Develop effective sales and distribution strategies in the FMCG realm. Navigate the complexities of retailing and e-commerce specific to FMCG. Understand international FMCG markets and their unique dynamics. Stay ahead of the curve with insights into FMCG industry trends. Analyze real-world FMCG marketing strategies through the Coca-Cola case study. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring FMCG professionals Marketing enthusiasts Sales and distribution specialists Retail and e-commerce enthusiasts International business aspirants Anyone seeking to understand FMCG industry dynamics Career path FMCG Marketing Manager Sales and Distribution Coordinator Retail Manager E-commerce Strategist International Business Analyst Market Trends Researcher Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Financial transactions don’t just move money—they tell stories. Stories that, if read carefully, can reveal patterns, flags, or even risks. This course is designed for individuals who wish to develop their understanding of how financial movements are observed, interpreted, and evaluated in structured environments. It offers a strong foundation in the methods used to track suspicious activities, detect anomalies, and report transactions that could point to deeper financial concerns. Whether you’re looking to enter the world of financial scrutiny or simply sharpen your knowledge, this course gives you the insight to navigate regulatory frameworks, understand key identifiers, and follow the trail with a keener eye. Learn how professionals identify red flags and assess data without missing a beat—entirely online, with your schedule in mind. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Transaction Monitoring Module 02: Regulatory Framework and Risk-Based Approach Module 03: Transaction Monitoring Systems and False Positives Reduction Module 04: Red Flags and SAR Module 05: Terrorism Financing, Name Screening, and Record-Keeping Module 06: Future of Transaction Monitoring Learning Outcomes Master regulatory compliance for financial vigilance. Apply risk-based strategies to monitor transactions effectively. Identify and reduce false positives in monitoring systems. Recognize red flags and prepare suspicious activity reports. Navigate counter-terrorism financing and name screening. Implement meticulous record-keeping practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring financial analysts Compliance officers Risk managers AML (Anti-Money Laundering) professionals Financial investigators Banking and financial sector employees Individuals seeking career advancement in financial surveillance Career path Compliance Officer Financial Analyst Risk Manager AML Specialist Financial Investigator Banking Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Step into the fascinating world of perfumery with our "Introduction to Perfumery: How to Make Perfume" course. This online programme invites you to explore the art and science of fragrance creation, where you'll delve into the history, techniques, and secrets behind the most exquisite scents. With expertly crafted lessons, you’ll gain a deep understanding of the components that form a perfume, from top notes to base notes. Whether you're a fragrance enthusiast or simply curious, this course offers you the foundation to start creating your own signature scents. Designed for those who wish to develop a sophisticated understanding of perfume-making, this course provides valuable insight into the essential oils, aroma compounds, and blending techniques used by professionals. Through easy-to-follow lessons, you'll learn how to balance and combine ingredients to achieve a harmonious scent profile. By the end of the course, you will have the knowledge to start crafting perfumes from the comfort of your own space, ready to experiment with endless possibilities and create bespoke fragrances tailored to your unique preferences. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Introduction to Perfumery: How To Make Perfume Module 01 : Introduction to Perfumery Module 02 : Perfume Ingredients Module 03 : Perfume Making Process Part 1 Module 04 : Perfume Making Process Part 2 Module 05 : Perfume Testing and Evaluation Module 06 : Perfumery Safety and Regulation Module 07 : Control of Substances Hazardous to Health (COSHH) Module 08 : Starting Your Own Perfume Business Learning Outcomes: Master Perfume Ingredients: Identify and select key fragrance components for diverse olfactory profiles. Craft Signature Scents: Develop unique perfumes through expert-guided blending techniques. Navigate Regulatory Landscape: Understand and adhere to safety and industry regulations for perfumery. Evaluate Perfume Quality: Employ sensory evaluation techniques to assess fragrance excellence. Implement COSHH Practices: Safely handle and manage hazardous substances in perfumery processes. Entrepreneurial Insight: Gain insights into starting and managing your own perfume business. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Perfumers and Fragrance Enthusiasts Entrepreneurs Interested in the Perfumery Business Cosmetics and Beauty Industry Professionals Artisans and Crafters Exploring New Avenues Chemistry and Aromatherapy Enthusiasts Individuals Passionate About Scent Creation Small Business Owners in the Beauty Sector Retailers Looking to Expand Their Product Line Career path Independent Perfumer Fragrance Consultant Perfume Ingredient Supplier Boutique Perfumery Owner Fragrance Evaluator for Regulatory Compliance Perfume Workshop Facilitator Certificates Digital certificate Digital certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.