37507 Courses in Cardiff delivered Online

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Functional Fitness Training is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Functional Fitness Training consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction Introduction To Functional Fitness Training 00:01:00 What Is Functional Fitness 00:08:00 Benefits Of Functional Fitness Benefits Of Functional Fitness 00:08:00 Functional Fitness & Other Exercises 00:08:00 Common Mistakes With Functional Fitness 00:07:00 Functional Fitness Training Areas Functional Fitness & Power 00:08:00 Functional Fitness & Strength 00:07:00 Functional Fitness & Range Of Motion 00:06:00 Functional Fitness & Balance & Endurance 00:07:00 Conclusion to Functional Fitness Training Conclusion 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Understanding Autism skills? If yes, then you have come to the right place. Our comprehensive courses on Understanding Autism will assist you in producing the best possible outcome by mastering the Understanding Autism skills. Courses you'll get: Course 01: Certificate in Understanding Autism Course 02: Child Psychology Diploma Course 03: Deaf Awareness & Interaction Training Course 04: Speech and Language Therapy Course 05: Parenting Skills Training Course Course 06: Safeguarding Children Level 3 The Understanding Autism bundle is for those who want to be successful. In the Understanding Autism bundle, you will learn the essential knowledge needed to become well versed in Understanding Autism. Our Understanding Autism bundle starts with the basics of Understanding Autism and gradually progresses towards advanced topics. Therefore, each lesson of this Understanding Autism course is intuitive and easy to understand. Why would you choose the Understanding Autism course from Compliance Central: Lifetime access to Understanding Autism courses materials Full tutor support is available from Monday to Friday with the Understanding Autism course Learn Understanding Autism skills at your own pace from the comfort of your home Gain a complete understanding of Understanding Autism course Accessible, informative Understanding Autism learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Understanding Autism bundle Curriculum Breakdown of the Understanding Autism Bundle Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Understanding Autism bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Understanding Autism. Requirements To enrol in this Understanding Autism course, all you need is a basic understanding of the English Language and an internet connection. Career path Autism Support Worker: £18,000 to £26,000 per year Special Education Teacher: £25,000 to £40,000 per year Behavioural Therapist: £20,000 to £35,000 per year Autism Consultant: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Register on the Employee Hiring and Termination Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Employee Hiring and Termination Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Employee Hiring and Termination Training Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Employee Hiring and Termination Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Recruitment Process Model Introduction to Recruitment Process Model 00:42:00 Module 02: Recruitment Methods Recruitment Method 00:36:00 Module 03: Human Resource Management Human Resource Management 00:43:00 Module 04: Key Skills and Issues in Recruitment Function Key Skills and Issues in Recruitment 00:43:00 Module 05: Virtual Interviewing Virtual Interviewing 00:34:00 Module 06: Employee On-Boarding Employee Onboarding 00:36:00 Module 07: Introduction to Employee Termination Introduction to The Employee Termination 00:50:00 Module 08: The Employee Termination Procedure The Employee Termination Procedure 01:03:00 Module 09: Employee Termination Letter and Guide Employee Termination Letter and Guide 00:37:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Safer Recruitment Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Safer Recruitment Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Safer Recruitment Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Safer Recruitment Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Safer Recruitment Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safer Recruitment Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Safer Recruitment Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Safer Recruitment Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Safer Recruitment Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Safer Recruitment Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Safer Recruitment Training Introduction to Safer Recruitment Training 00:30:00 Module 02: Pre-recruitment Considerations Pre-recruitment Considerations 00:29:00 Module 03: Planning the Interview Planning the Interview 00:38:00 Module 04: After Interview Procedures After Interview Procedures 00:35:00 Module 05: Pre-Appointment Pre-Appointment 00:26:00 Module 06: Starting Employment Starting Employment 00:32:00 Module 07: Electronic Recruitment Electronic Recruitment 00:27:00 Assignment Assignment - Safer Recruitment Training 00:00:00

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

This Level 2 Babysitting is perfect for students who want to enhance their understanding of babysitting and aspire to achieve a career in a daycare centre, nursery or pre-school setting. This qualification provides a thorough understanding of the skills required for babysitting. It includes the babysitter's responsibilities to the children they care for and their responsibilities to the parents, accident prevention, and fire safety. This Level 2 Babysitting course is the perfect way to kickstart your career in the childcare industry. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Level 2 Babysitting Bundle course, the learner will be able to: Understand the role of control measures in fire safety and accident prevention. Know how to care for young children in a babysitting environment. Understand the benefits of craft activities for young children. Know how to respect and value children. Understand children's rights. Why Choose Level 2 Babysitting Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Babysitting Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. << Course Included >> Main Course: Level 2 Babysitting << Free Courses >> Course 01: Advanced Diploma in Child Care Course 02: Child and Adolescent Mental Health Course << Others >> Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Babysitting course] Course Curriculum of *** Level 2 Babysitting *** Module 01: Accident Prevention and Fire Safety When Babysitting Understand Risk Assessment and Its Role in Supporting the Babysitter Know How to Assess Risks in a Babysitting Environment Understand the Role of Control Measures in Fire Safety and Accident Preventions Module 02: Caring for Young Children in a Babysitting Environment Understand Responsibilities in Relation to Babysitting Know Age-Appropriate Toys and Activities for Young Children from Birth to 5 Years 11 Months Know How to Prepare a Young Child for Sleep Module 03: Craft Activities with Young Children Understand the Benefits of Craft Activities for Young Children Understand Health and Safety when Providing Craft Activities for Young Children Module 04: Respecting and Valuing Children Know How to Respect and Value Children as Individuals Understand Ways to Respect and Value Children Know that Children Have Rights Assessment Method After completing each module of the Level 2 Babysitting Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Level 2 Babysitting course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Babysitting course is perfect for anyone who interested in learning about baby-sitting. Furthermore, if you work in any of the following fields, you must complete Level 2 Babysitting course. Requirements Students who intend to enrol in this Level 2 Babysitting course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Level 2 Babysitting course will help you get the job you want in the relevant field. Regardless of your current job status and also the course will advance your career. Certificates Certificate of completion Digital certificate - Included

How to do a review of progress with a learner

Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The ‘circle of friends’ approach works by mobilising the young person’s peers to provide support and engage in problem solving with the person in difficulty. Online Course now available via Teachable Platform – Creating Circles ofFriends Learn at your own pace… lots of text and video support Course Category Inclusion Peer Support Behaviour and Relationships Autism and Communication Description Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The ‘circle of friends’ approach works by mobilising the young person’s peers to provide support and engage in problem solving with the person in difficulty. ‘Circle of friends’ is not the same as ‘circle time’ but many of the skills and techniques used by teachers in ‘circle time’ can be used to support the ‘circle of friends’ process. Over the past 12 years Colin Newton and Derek Wilson have been encouraging the use of ‘circle of friends’ in a wide variety of primary and secondary schools, often with very successful outcomes. Some of these are described in their books ‘Circles of Friends’, (Folens, 1999) and ‘Creating Circles of Friends’ (Inclusive Solutions, 2005). This is an excellent opportunity to learn from Colin Newton and Derek Wilson the educational psychologists who brought this Department of Education endorsed approach to the UK. Learn how to build teams around challenging pupils by drawing on a resource which is always there…. other children. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Circles of support are for us all, for life…. and they work! Testimonials ‘Absolutely fantastic session – so thought provoking and positive.’ ‘Well presented excellent course’ ‘Wonderful, mind blowing day. Lots of children and young people there we need to really see – not treat’ ‘Excellent presentation, lively, modern, current – definitely got the attention. Course gave great food for thought and I feel confident that this way of working will have a place in the future of our school. Learning Objectives To be able to understand the values and wider context of inclusion To be able to set up and run a ‘circle of friends’ to reduce likelihood of a pupil being excluded or segregated To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour Who Is It For ? Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course answers the questions: What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community? Practically how do we go about including high profile children or young people? How can we help some children be friends? We will cover: The importance of Welcome Inclusion values underpinning this work The Intentional Building of Relationships – ‘Circle of Friends’ work as an example Not doing it alone – The Importance of Teams in developing inclusive practice Practical setting up of circles of friends Lessons learned Stories of circles in primary and secondary mainstream schools ^ Circles of Friends Training in Kiev, Ukraine