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Cyber security is of paramount importance in the digital age, serving as a vital shield against ever-evolving Cyber security threats. In the UK, its significance is underscored by a burgeoning demand fueled by a surge in Cyber security attacks and digital vulnerabilities. With a projected increase of 25% in cyber incidents annually, the need for skilled cyber security professionals is escalating rapidly. This demand translates into abundant job opportunities across various sectors, ranging from government agencies to private enterprises. Moreover, cyber security roles offer competitive salaries, with entry-level positions starting at around £30,000 per year and experienced professionals commanding salaries well over £60,000 annually. Embracing a career in cyber security not only presents a chance to contribute to safeguarding digital infrastructure but also offers the prospect of a lucrative and rewarding profession in a field that is continually expanding and evolving. Key Features This Level 2 Diploma in Cyber Security Course Includes: This Level 2 Diploma in Cyber Security Course is CPD Certified Free Certificate Level 2 Diploma Developed by Specialist Lifetime Access From our Cyber security course, you will learn about cyber security, cyber attacks types, cybercrimes overview & password management . So, stand out in the job market by completing the Cyber Security course. Get an certificate and add it to your resume to impress your employers. Course Curriculum Level 2 Diploma in Cyber Security Course: Module 01: Fundamentals of Cyber Security Module 02: Types of Cyber Attacks Module 03: Cybercrimes Overview Module 04: Cyber Security and Data Breach Incidents Module 05: Best Practices in Password Management Learning Outcomes Diploma in Cyber Security Level 2 & 3 Course : Understanding Cyber Threats: Recognize various cyber threats and their implications on Cyber security. Cybercrime Awareness: Grasp the concepts and types of cybercrimes prevalent today. Data Breach Management: Acquire skills to respond to and prevent data breaches. Effective Password Practices: Implement secure password management techniques proficiently. Safe Internet Navigation: Demonstrate safe internet browsing practices for personal and professional use. Security in Remote Work: Apply Cyber security measures for office and remote work environments effectively. Certification After completing this Diploma in Cyber Security Level 2 & 3course, you will get a free certificate. 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Level 2 Diploma in Cyber Security Course Individuals aspiring to enter the cyber security field. Employees seeking to enhance their cyber security awareness. IT professionals aiming to specialise in cyber security. Students pursuing a career in information technology or cyber security. Anyone concerned about personal and professional cyber security. NB: This Course doesn't provide any professional qualifications. For professional qualifications, you may like to choose: Level 2 Diploma in Business Beginners in Cyber Security Level 4 Diploma in Cyber Security Level 5 Diploma in Cyber Security NCFE Level 2 Certificate in the Principles of Cyber Security Level 3 Diploma in Cyber Security Management and Operations Career path Level 2 Diploma in Cyber Security Course Cyber Security Analyst IT Security Consultant Network Security Engineer Incident Response Specialist Data Security Administrator Security Compliance Officer Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our travel and tourism course is designed to give you the skills and expertise to maximise your career opportunities in the fast growing industry. From travel agent basics to senior management for agencies or tour operations you will learn all you need to know to end up being a travel agent, recognised internationally by the tourism sector. This course gives you the basics in navigating the travel and tourism industry. You will learn about the problems related to business and supply management, tourism's effect on the world economy and the political influence of tourism. You will likewise design travel and tourism plans for potential customers, developing your skills in geography, economics and marketing along the way. Sales tactics are also covered in this course. Course Highlights A Perfect Guide to Travel & Tourism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed A Perfect Guide to Travel & Tourism into 50 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 1 hour hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose A Perfect Guide to Travel & Tourism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? A Perfect Guide to Travel & Tourism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our A Perfect Guide to Travel & Tourism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1 Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Module 2 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Module 3 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Module 4 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Module 5 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Professional Diploma in Travel & Tourism 00:15:00 Mock Exam Mock Exam- Travel & Tourism 00:20:00 Final Exam Final Exam- Travel & Tourism 00:20:00

Picture a world where businesses run smoothly, financial statements echo clarity, and transactions are seamlessly documented. The position of an accounts payable clerk is more than just numbers. It's about ensuring that every financial transaction is recorded accurately, that all invoices are promptly addressed, and that organisations maintain their fiscal health. If you're eager to step into the dynamic domain of finance, our course offers a comprehensive look into the accounts payable clerk job description. Dive deep into the intricacies of accounting, from the foundational concepts to the nitty-gritty of financial statements. With detailed insight into accounts payable clerk duties, this course paves your path to securing coveted accounts payable clerk jobs and equipping you with the knowledge to excel in them. The curriculum begins with an introduction to the world of accounting, demystifying the pivotal role accountants play in a business's success. As you progress, each module unfolds the various components that make up financial statements, such as the balance sheet, income statement, and the riveting world of double-entry bookkeeping. Towards the end, the course delves into the advanced arenas of financial budgeting, planning, and the crucial aspect of auditing. With a mix of theory and real-world applications, learners will garner a well-rounded understanding, preparing them for a successful career in the sector. Learning Outcomes Understand the foundational principles and concepts underpinning accounting. Recognise and appreciate the central role of accountants in business operations. Master the techniques and applications of double-entry bookkeeping. Analyse and interpret various financial statements, including balance sheets and income statements. Grasp the intricacies of cash flow statements, profit and loss statements, and their implications. Develop proficiency in financial budgeting and strategic planning. Gain insight into the auditing process and its significance in business accountability. Why buy this Certificate in Accounts Payable Clerk at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Accounts Payable Clerk at QLS Level 3 course for? Aspiring individuals keen on understanding the intricacies of accounting. University students pursuing finance or business-related degrees seeking additional expertise. Small business owners aiming to manage their finances efficiently. Professionals in roles adjacent to finance who wish to expand their knowledge base. Job seekers looking to expand their career options in the finance sector. Career path Accounts Payable Clerk: £20,000 - £25,000 Per Annum Financial Accountant: £35,000 - £45,000 Per Annum Management Accountant: £40,000 - £50,000 Per Annum Financial Analyst: £30,000 - £45,000 Per Annum Budget Analyst: £35,000 - £50,000 Per Annum Auditor: £40,000 - £55,000 Per Annum Prerequisites This Certificate in Accounts Payable Clerk at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Accounting Introduction to Accounting 00:15:00 Module 02: The Role of an Accountant The Role of an Accountant 00:16:00 Module 03: Accounting Concepts and Standards Accounting Concepts and Standards 00:22:00 Module 04: Double-Entry Bookkeeping Double-Entry Bookkeeping 00:23:00 Module 05: Balance Sheet Balance Sheet 00:21:00 Module 06: Income statement Income statement 00:19:00 Module 07: Financial statements Financial statements 00:27:00 Module 08: Cash Flow Statements Cash Flow Statements 00:17:00 Module 09: Understanding Profit and Loss Statement Understanding Profit and Loss Statement 00:17:00 Module 10: Financial Budgeting and Planning Financial Budgeting and Planning 00:28:00 Module 11: Auditing Auditing 00:17:00 Assignment Assignment - Certificate in Accounts Payable Clerk at QLS Level 3 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Embark on a comprehensive exploration of UK commercial law and consumer protection with our specially crafted training. Delve into the intricate framework that underpins the nation's legal system, starting with a robust introduction to UK laws and progressing through to complex international trade contracts. As businesses evolve, so too does the legal landscape; this course offers insights into current practices and regulations, ensuring you're at the forefront of legal knowledge. The curriculum intricately weaves together critical components of UK commercial law, from the foundations of agreements and contracts to the delicate nuances of international trade laws. Moreover, with an in-depth look into consumer protection and remedies for contract breaches, you're set to gain a holistic perspective of the legal spectrum, essential for both domestic and international operations. Learning Outcomes Gain a solid understanding of the UK's commercial law framework and its evolution. Grasp the key concepts of agreements, contractual intentions, and the terms within a contract. Understand consumer protection laws and their implications on businesses. Delve into the specifics of insurance contract laws, contracts for employees, and privity of contracts. Acquire knowledge on international trade contracts and the legal aspects governing them. Why choose this Certificate in UK Commercial Law and Consumer Protection at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in UK Commercial Law and Consumer Protection at QLS Level 3 course for? Individuals pursuing a career in commercial law within the UK. Entrepreneurs and business owners wanting to familiarise themselves with UK legal guidelines. Legal consultants and advisers aiming to enhance their portfolio with a specific UK focus. International trade professionals seeking insights into the UK's trade laws and regulations. Students and fresh graduates in the fields of law, business, or commerce. Career path Commercial Lawyer: £60,000 - £100,000+ Legal Consultant: £40,000 - £70,000 Consumer Rights Advocate: £30,000 - £45,000 Trade Regulations Specialist: £50,000 - £80,000 Legal Compliance Officer: £35,000 - £60,000 Contract Manager: £40,000 - £65,000 Prerequisites This Certificate in UK Commercial Law and Consumer Protection at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to UK Laws Introduction to UK Laws 00:12:00 Module 02: Ministry of Justice Ministry of Justice 00:14:00 Module 03: Agreements and Contractual Intention Agreements and Contractual Intention 00:15:00 Module 04: Considerations and Capacities of Contact Laws Considerations and Capacities of Contact Laws 00:18:00 Module 05: Terms within a Contract Terms within a Contract 00:23:00 Module 06: Misinterpretations and Mistakes Misinterpretations and Mistakes 00:25:00 Module 07: Consumer Protection Consumer Protection 00:29:00 Module 08: Privity of Contract Privity of Contract 00:16:00 Module 09: Insurance Contract Laws Insurance Contract Laws 00:20:00 Module 10: Contracts for Employees Contracts for Employees 00:22:00 Module 11: Considerations in International Trade Contracts Considerations in International Trade Contracts 00:13:00 Module 12: Laws and Regulations for International Trade Laws and Regulations for International Trade 00:30:00 Module 13: Remedies for Any Contract Breach Remedies for Any Contract Breach 00:21:00 Mock Exam Mock Exam- Certificate in UK Commercial Law and Consumer Protection at QLS Level 3 00:20:00 Final Exam Final Exam- Certificate in UK Commercial Law and Consumer Protection at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Unlock the secrets of digital commerce with our Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course. This comprehensive program is your gateway to mastering the bustling world of e-commerce. It kicks off with an enlightening introduction to electronic commerce, setting the scene for an in-depth exploration into the fast-paced digital marketplace. As you journey through the course, you'll uncover the strategies and implementations crucial for successful e-commerce operations. This program is designed for both budding entrepreneurs eager to enter the digital market and existing e-commerce professionals looking to enhance their skills. Each module is crafted to provide a balance of theoretical knowledge and practical insights, ensuring a well-rounded learning experience. Diving deeper into the curriculum, you'll learn about the intricacies of customer service, product branding, and service management - all essential components for a thriving online business. You'll gain expertise in content planning and production, vital for capturing and retaining customer interest in the digital space. The course also emphasizes the effective use of social networks for brand promotion and customer engagement. With modules focusing on marketing strategies, creating engaging user experiences, transaction management, and e-commerce analytics, this course equips you with the tools and knowledge to navigate and excel in the dynamic world of e-commerce. By the end of this program, you will be well-prepared to design, implement, and manage successful e-commerce strategies. Learning Outcomes Fundamental understanding of electronic commerce and its strategic implementations. Skills in delivering exceptional customer service in an e-commerce setting. Knowledge of effective product branding and content production for online platforms. Proficiency in utilizing social networks for marketing and brand promotion. Expertise in managing online transactions and analyzing e-commerce data. Why choose this Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course for? Aspiring entrepreneurs planning to launch an e-commerce business. Marketing professionals seeking to specialize in digital and e-commerce marketing. Brand managers and content creators focusing on online platforms. Business owners looking to expand their presence in the digital marketplace. Individuals interested in understanding the dynamics of online customer engagement. Career path E-Commerce Manager: £30,000 - £45,000 Digital Marketing Specialist: £25,000 - £40,000 Content Strategist: £28,000 - £42,000 Brand Manager: £30,000 - £50,000 Social Media Manager: £24,000 - £35,000 Data Analyst (E-Commerce): £27,000 - £40,000 Prerequisites This Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:17:00 Module 02: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:20:00 Module 03: Customer Service Customer Service 00:20:00 Module 04: Products, Brands, and Services Products, Brands, and Services 00:29:00 Module 05: Content Planning and Production Content Planning and Production 00:17:00 Module 06: Use of Social Networks Use of Social Networks 00:18:00 Module 07: Marketing Marketing 00:34:00 Module 08 : Creating an Engaging User Experience Creating an Engaging User Experience 00:13:00 Module 09 : Transaction Management Transaction Management 00:19:00 Module 10 : E-Commerce Analytics E-Commerce Analytics 00:12:00 Assignment Assignment - Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Six Sigma course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Six Sigma. Our course starts with the basics of Six Sigma and gradually progresses towards advanced topics. Therefore, each lesson of this Six Sigma is intuitive and easy to understand. So, stand out in the job market by completing the Six Sigma course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Six Sigma course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course Module 1: Understanding Lean Module 2: The Lean Culture Module 3: The Five Principles of Lean Module 4: Value and Waste Module 5: Value Stream Mapping (VSM) Module 6: The Principles of Flow and Pull Module 7: Overview of Six Sigma Module 8: The Define Phase Module 9: The Measure Phase Module 10: The Analyse Phase Module 11: The Improve Phase Module 12: The Control Phase CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Six Sigma course. Requirements To enrol in this Six Sigma course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Six Sigma. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Duration 5 Days 30 CPD hours This course is intended for This course is designed for programmatic developers looking to write programmatic customizations to both business logic and UI layers using Apex and Visualforce. You should have a good understanding of core object-oriented programming concepts and experience building declarative solutions on the Salesforce Platform. This course is also a great foundation builder if you're looking to earn your Salesforce Platform Developer I credential. IMPORTANT: Students are expected to follow the steps detailed in the Computer Set-up Guide for this class if you'll be using your own computer when attending a virtual or in-person class. Overview Learn modern tools for developing on the Salesforce Platform using Visual Studio Code, the Salesforce Extension Pack, and the Salesforce CLI. Write business logic customizations using Apex triggers and classes; those customizations will use SOQL and DML. Design programmatic solutions that take advantage of declarative customizations. Describe how your trigger code works within the basics of the Save Order of Execution. Describe some of the fundamental aspects of designing programs on a multi-tenant platform. Write Visualforce markup and code to customize the user interface. Use the built-in testing framework to test Apex and Visualforce. Learn how to customize and design applications programmatically on the Salesforce Platform. In this 5-day class, our platform experts will introduce you to Apex (Salesforce?s programming language) and Visualforce markup, so you can customize your Salesforce applications using code and explore how Apex interacts with declarative customizations on the platform. Learn how to retrieve, manipulate, and store data programmatically in data objects (sObjects), write and test custom logic, write Visualforce pages to customize your user interface, and deploy your solutions to another environment. Get an overview of the declarative automation tools available on the platform and a brief introduction to the Lightning Component framework. Plus, explore the nuances of working on a multi-tenant platform so you can extend the platform to meet business demands. Declarative Automation Create Formula Fields Create Roll-Up Summary Fields Understand Record Types Review Other Automation Tools Build a Data Model on the Salesforce Platform Programming with Apex Describe Key Aspects of Apex That Differentiate It from Other Languages, Such as Java and C# Describe Why Apex Transactions and Governor Limits Must Be Considered When Writing Apex Execute Simple Apex Use the sObject Data Type, the Primitive Data Types, and Basic Control Statements in Apex Using SOQL and SOSL to Retrieve Your Org?s Data Write a Basic Query Using Salesforce?s Query Language, SOQL Process the Result of a Query in Apex Create a Query Dynamically at Run-Time Use SOQL to Query Parent-Child Relationships Describe a Relationship Query Write a Query That Traverses a Child-to-Parent Relationship Write a Query That Traverses a Parent-to-Child Relationship Use SOSL to Search Data Using DML to Manipulate Your Org?s Data List the Differences Between the Ways You Can Invoke DML Operations Write Apex to Invoke DML Operations and Handle DML Errors Deployment What Is Deployment? Deploy Code Using Change Sets Use the Ant Migration Tool Review Managed and Unmanaged Packages Explore Salesforce DX Trigger Essentials Describe What a Trigger Is Used For Describe the Syntax of a Trigger Definition Use Trigger Context Variables Apex Class Essentials Describe How Apex Classes Are Used Define an Apex Class Determine What Data an Apex Class Can Access The Save Order of Execution, Apex Transactions, and Platform Events Describe Key Points in the Order of Execution Describe How Triggers Fit Into and Can Be Impacted by the Order of Execution Describe the Lifecycle of an Apex Transaction Describe the Memory Lifecycle for Static Attributes Use Platform Events for Immediate Error Logging Apex Testing Describe the Apex Testing Framework Create Test Data Write and Run an Apex Test Test Best Practices Strategies for Designing Efficient Apex Solutions Describe Best Practices for Writing Code That Is Easy to Maintain and Extend Write Triggers and Classes That Assume Batches of Data as Input Write Code That Works Efficiently with the Database, Both in Querying and Using DML Trigger Design Strategies List Declarative Mechanisms You Can Use to Implement Complex Business Logic, What Types of Problems They?re Best Used for, and Their Limitations Describe Ways in Which You Can Use Declarative Functionality to Improve Your Programmatic Solutions Working with Visualforce Create a Visualforce Page Reference a Standard Controller Launch a Visualforce Page Using a Custom Button Display Data from a Record in a Visualforce Page Reference Custom Controllers and Controller Extensions Work with List Controllers Visualforce Development Considerations and Testing Describe Common Limit Issues and Security Concerns Describe Strategies for Testing Visualforce Controllers Write Tests for Controller Constructors Write Tests for Action Methods, Getters, Setters, and Properties Lightning Components Create and Surface an Aura Component Create and Surface a Lightning Web Component Additional course details: Nexus Humans Salesforce Build Applications Programmatically on the Salesforce Platform (DEX450) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build Applications Programmatically on the Salesforce Platform (DEX450) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview This course on Accounts Payable Management (Purchase Ledger) offers an in-depth exploration of the essential functions and responsibilities within the purchase ledger department. Learners will gain a solid understanding of purchase ledger processes, from basic concepts to advanced management techniques, making it ideal for those looking to enhance their financial accounting knowledge. Throughout the course, learners will explore the significance of accurate and efficient ledger management, its impact on overall financial operations, and how these skills contribute to business success. Upon completion, learners will be equipped with the knowledge required to manage purchase ledgers confidently and contribute effectively to an organisation’s financial management practices. Course Description This comprehensive course covers key topics related to the accounts payable function, such as managing purchase ledger accounts, controlling and reconciling transactions, and understanding the importance of accurate ledger management. Learners will explore the role of purchase ledger in business finance, developing core skills like reconciliation techniques and managing supplier relationships. In addition, the course includes a focus on the shift towards paperless operations, equipping learners with the tools to optimise processes using modern software solutions. By the end of the course, participants will possess the necessary skills to manage purchase ledgers efficiently, making them valuable assets to any accounting or finance team. Course Modules Module 01: Introduction to Purchase Ledger Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World (See full curriculum) Who is this course for? Individuals seeking to enhance their accounting and finance skills. Professionals aiming to manage purchase ledger operations effectively. Beginners with an interest in accounts payable and financial management. Those looking to progress in the accounts payable or finance departments. Career Path Accounts Payable Manager Purchase Ledger Supervisor Finance Assistant Financial Controller Accounting Technician

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