Learn how to become the best leader you could ever be with this Certificate Course in HR and Leadership Management! Description: What we offer is a high-quality Certificate Course designed to equip managers and potential leaders with necessary skills to be the best in the field. This course will also help you to discover new, innovative sources of opportunities to develop HR and Leadership management skills. Furthermore, it will help you enhance your general management and leadership skills for you to become an effective and efficient leader in your chosen industry. With this certificate course, you will be equipped with great information on leadership skills as we will help you learn, step by step, through the exact process that developed to help people put an end to the struggles to become a leader. This course will surely provide you with all the necessary knowledge and skills you need to have to achieve your career goals and become a successful leader! Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Or anyone who are interested in improving and honing their leadership potential Entry Requirement: This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or in a supervisory role. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Certificate Course in HR and Leadership Management will be useful and would be beneficial for the management occupations especially the following careers: General Manager Director Human Resources ManagersOperation Manager Supervisor Administrative Services Manager Management Directors And other Top Executives Certificate Course in HR and Leadership Management - Updated Version HR Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Leadership Management Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 Certificate Course in HR and Leadership Management - Old Version Leader & HR Management Leader and HR Management 00:30:00 Commitment and HR Management Commitment and HR Management 01:00:00 Team Management Team Management 00:30:00 Build A Mastermind Group Build A Mastermind Group 02:00:00 People Recognition in HR Management People Recognition in HR Management 00:30:00 Performance, Goals and Management Performance, Goals and Management 00:30:00 Think Outside The Box Think Outside The Box 00:30:00 Be Passionate about Your Work Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader The Importance Of A Good Team Leader 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Certificate Course in HR and Leadership Management 00:20:00 Final Exam Final Exam- Certificate Course in HR and Leadership Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about entrepreneurship Understand the core competencies and principles of entrepreneurship Explore the various areas of entrepreneurship Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert entrepreneur Online Entrepreneurship Course Master the skills you need to propel your career forward in business and entrepreneurship. This course will equip you with the essential knowledge and skillset that will make you a confident entrepreneur and take your career to the next level. This comprehensive online entrepreneurship course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this entrepreneurship course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business and entrepreneurship practice and equip you with the essential skills, confidence and competence to assist you in the business and entrepreneurship industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business and entrepreneurship. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for entrepreneur or for people who are aspiring to specialise in business and entrepreneurship. Enrol in this online entrepreneurship course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive online entrepreneurship course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business and entrepreneurship can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This online entrepreneurship course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This online entrepreneurship course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This online entrepreneurship course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Welcome Welcome 00:01:00 Yourself: Develop the Psychology you Need to Succeed STEP 1: Set your secure income level 00:00:00 STEP 1: Additional recommendations and tips 00:06:00 STEP 2: Develop the âside-hustleâ psychology 00:05:00 STEP 2: Additional recommendations and tips 00:08:00 Your Business: Use Your Transition to Consolidate You Business STEP 3: Getting to know your clients 00:05:00 STEP 3: Additional tips and recommendations 00:02:00 STEP 4: Shape your business identity 00:08:00 Continuous Improvement of Your business Model STEP 5: Sharpen your business model 00:07:00 STEP 6: Network and Connect 00:10:00 STEP 7: Test your model publicly 00:08:00 Step 8: Fine-tune your business 00:06:00 Conclusion + Bonus Videos Conclusion 00:01:00 Bonus 1: The toughest moments along the journey 00:02:00 Bonus 2: What's great once you get there 00:04:00 Bonus video 3: ensure you stay in a state of FLOW 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Description: Babies are newborn, infants, and toddlers based on their current age. The 'baby' stage is very crucial in the development of a person. You need to figure out the proper ways of taking care of the baby which this course will be providing. Not only that, but you will also learn how to make your baby sleep and easy tutorials on taking care of a baby when it's your time. Who is the course for? Health Professionals and Workers who are into babies' growth and development Anyone who wants to know how baby care works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Diploma in Baby Care is a useful qualification to possess and would be beneficial for the following careers: Child Care Specialist Nanny Paediatrician Infant Massage Therapist Labour and Delivery Nurse Paediatric Nurse Pediatric Physical Therapist Lactation Consultant Midwife. First Baby Care Bonding Time With My First Baby 00:30:00 Communicating With My First Baby 00:30:00 Fashion Tips For My First Baby 00:30:00 How To Change My First Baby's Diaper 00:30:00 My First Baby Essentials 00:30:00 My First Baby Feeding Guide 00:30:00 My First Baby Learning The Basics 00:30:00 My First Baby: Understanding The Crying Game 00:30:00 Nutritious Bites For My First Baby 00:30:00 The Joys And Angst Of Holding My First Baby 00:30:00 Baby Care Basics Baby Products For Bath 00:30:00 Tips To Manage Your Baby Sleeping Schedules 00:30:00 Baby Weaning Difficulties And Tips To Cope With It 00:30:00 Choosing The Right Baby Care 00:30:00 Choosing The Right Baby Formula 00:30:00 Coping With Colic 00:30:00 Diaper Rash Help 00:30:00 Feeding Schedules Tips to Get it Right 00:30:00 How To Get Rid Of A Pacifier 00:30:00 Premature Baby Help 00:30:00 Reading To Baby 00:30:00 Reducing Baby's Risk Of Choking 00:30:00 Safety Measures For Food Borne Illnesses 01:00:00 The Benefits of Breastfeeding 00:30:00 Why Do Babies Cry 00:30:00 Baby Car Seat Buying Tips 00:30:00 When You Spot Something Wrong 00:30:00 Baby Care and Breastfeeding 00:30:00 Baby Care And Television 00:15:00 Baby Hazards: Be Careful Or You May Not Know 00:30:00 Baby Pacifiers: Yes Or No 00:30:00 What's In The Nursery 00:30:00 Baby Bathing Is This Hard To Do 00:30:00 5 Things To Keep In Mind With Baby Care 00:30:00 Babies At Work Good Or Bad 00:15:00 Baby Sleeping Everything You Need To Know About Baby Sleeping 00:15:00 3 Best Organic Baby Sleeping Bags 00:30:00 All About Baby Sleeping Bags 00:30:00 Baby Sleeping and Intimacy 00:30:00 5 Steps To Get Your Baby To Sleep 00:30:00 Organic Baby Sleeping Linens 00:15:00 5 More Tips To Get Your Baby To Sleep 00:30:00 Baby Sleeping and Family 00:15:00 Allergies and Baby Sleeping 00:30:00 Baby Sleeping For You 00:15:00 Baby Sleeping For New Dads 00:30:00 Enough is Enough Baby Sleeping 00:30:00 Refusing to Sleep 01:00:00 3 Great Companies for Baby Sleeping Sacks 00:30:00 Teething and Baby Sleeping 00:30:00 5 Great Habits for Baby Sleeping 01:00:00 Organic Baby Sleeping 00:30:00 Baby Sleeping Techniques 00:30:00 The 5 S's To Baby Sleeping 00:30:00 The Controlled Crying Technique 00:30:00 Home Remedies For Baby Sleeping 00:30:00 How To Put Your Child To Bed Easily 01:00:00 Is Baby's Sleeping Affecting Other Children? 00:15:00 Multiple Bedtimes 00:30:00 SIDS 01:00:00 Mock Exam Mock Exam- Advanced Diploma in Baby Care 00:30:00 Final Exam Final Exam- Advanced Diploma in Baby Care 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Scrum Developer Certified (SDC®) is an entry level certification for Scrum Team members (developers) and those who interact with any Scrum Team. The objective of this certification is to ensure that Scrum Team members know enough about Scrum to effectively contribute to a Scrum project. The courseware and preparation tools required for the certification exam will be available online on SCRUMstudy.com. An online proctored exam will be conducted at the end of the course.
Electrician Course - Advanced Diploma Overview Troubleshooting electrical issues can be quite difficult. But not with this Electrician Course- Advanced Diploma! Unlock new horizons in electronics and electrical devices with our specially designed advanced electrician course for professionals seeking to expand their knowledge. The Electrician Course- Advanced Diploma will give you deep insights into the fundamental principles of electricity. This instructor-led course will teach you many things, including electrical units, Ohm's laws, direct and indirect current basics, voltage, resistance, electric power and more. The course will also explain how capacitors work and what safety precautions you should take with electrical equipment. Learning Outcomes Strengthen your knowledge of electricity fundamentals Deepen your understanding of direct current and alternating current Learn how to work with capacitors Learn about electromagnets and electromagnetism Understand basic electrical terms Know the safety measures for working with electrical equipment Is this Electrician Course- Advanced Diploma Right for You? This Electrician Course- Advanced Diploma is certified by CPD Qualifications Standards. This Advanced Diploma will help you advance your career as an electrician. There is no experience and qualification required for this course, so it's available for learners from any academic background. Why Choose this Electrician Course- Advanced Diploma from John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to submit an assignment. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Electrician Course - Advanced Diploma will be beneficial for people who want to advance their career as an Electrician, Maintenance Electrician or Handy Person. Section 1: Introduction & Getting Started Unit 1: Introduction 00:02:00 Unit 2: Instructor's Introduction 00:03:00 Section 2: Electronic and Electrical maintenance Repair Unit 1: Becoming a Troubleshooter 00:02:00 Section 3: Tools Needed Unit 1: Tools Needed 00:01:00 Unit 2: Multimeters 00:07:00 Unit 3: Wire Cutter and Stripper 00:03:00 Unit 4: Wiring Tools Soldering Iron 00:02:00 Unit 5: Screw Drivers 00:03:00 Unit 6: Pliers 00:02:00 Unit 7: Wrench 00:02:00 Unit 8: Oscilloscope and Function Generator 00:03:00 Section 4: Electronic Components Unit 1: Passive Electronic Components 00:03:00 Unit 2: Active Electronic Component Diode 00:03:00 Unit 3: Active Electronic Component Transistor 00:03:00 Unit 4: Common Electronic and Electrical Components 00:05:00 Section 5: Testing Unit 1: Testing a Fuse 00:03:00 Unit 2: Testing a Bulb or Lamp 00:02:00 Unit 3: Testing a Switch 00:01:00 Unit 4: Testing a Transformer 00:04:00 Unit 5: Testing a Resistance 00:08:00 Section 6: Troubleshooting Unit 1: Safety Concerns 00:05:00 Unit 2: Main Concerns - Maintenance 00:02:00 Unit 3: Main Concerns - Servicing 00:02:00 Unit 4: Troubleshooting Part - 1 00:03:00 Unit 5: Troubleshooting Part - 2 00:04:00 Section 7: Introduction to Electronic Components: A Step by Step Guide Unit 1: Introduction2 00:05:00 Unit 2: Voltage Current and Resistance 00:06:00 Unit 3: Types of Current 00:03:00 Unit 4: Types of Circuits 00:02:00 Unit 5: Practical: Introduction to Digital Multimeter DMM 00:07:00 Unit 6: Volt Ohm Meter Basics 00:05:00 Unit 7: Measuring Voltage 00:13:00 Unit 8: Practical: How to Measure DC Voltage 00:03:00 Unit 9: Measuring Current 00:05:00 Unit 10: Measuring Currents - Lab Experiment Explained 00:11:00 Unit 11: Practical 1: How to Measure Current 00:04:00 Unit 12: Practical 2: How to Measure Current 00:01:00 Unit 13: Measuring Resistance 00:08:00 Unit 14: Practical: How to Test Resistors 00:05:00 Unit 15: Circuit Diagram Basics and Basic Symbols 00:12:00 Unit 16: Introduction to Resistor and Color Band Coding 00:09:00 Unit 17: Power Dissipation + Parallel and Series Resistors 00:12:00 Unit 18: Ohm's Law 00:14:00 Unit 19: Introduction to Capacitors 00:11:00 Unit 20: Capacitors Behavior + Capacitors in Series and Parallel 00:07:00 Unit 21: Practical 1: How to Test a Capacitor 00:03:00 Unit 22: Practical 2: How to Test A Capacitor 00:02:00 Unit 23: Introduction to Inductors 00:07:00 Unit 24: Practical: How to Test and Measure Coils 00:06:00 Unit 25: Introduction to Diode + Zener Diode and LED 00:08:00 Unit 26: Practical 1: How to Test a Diode 00:02:00 Unit 27: Practical 2: How to Test a Diode 00:02:00 Unit 28: Introduction to Transistors 00:10:00 Unit 29: Practical 1: How to Test a Transistor 00:04:00 Unit 30: Practical 2: How to Test a Transistor 00:04:00 Unit 31: Practical 3: How to Test a Transistor 00:03:00 Assignment Assignment - Electrician Course - Advanced diploma 03:00:00 Order Your Certificates and TranscriptsOrder Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Looking for a way of getting your creative juices flowing? Want to make an impact in other people's lives? Then learn how to make and market your products online effectively. Description: The internet is an amazing tool and something to be appreciated by everyone in this era. It has made communication and teamwork so much easier but also created a whole new generation of entrepreneurs and a new playground for marketers. And now you can be one of those people and learn to create and market your own products online using this course. Through this course, you will be able to identify different product demands over the internet and learn to create your own. You can also expect to learn how to get high-profit margins by making products quickly, efficiently and effectively. Get a turnaround within 24 hours and get started on the next idea of yours. You will need to brainstorm throughout the entire process in order to come up with new ideas that will convince the marketplace that your products or services can benefit them. So get this course now and explore how to make a unique function quick and sell it at a very high-profit margin. Who is the course for? Individuals who want to start their own online information business. New online marketers. Individuals who want to make money. Individuals with great ideas but don't know where to start from. Anyone with working knowledge of internet and wants to profit from the web. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Product Creation will be very beneficial and helpful, especially to the following careers: Web writer or content marketer Social Media Marketer Digital Products Specialist Entrepreneur Product Creator Content Manager E-book designer/creator E-book writer Content editor. Module 1: Introduction to Product Creation It All Starts with an Idea 02:00:00 Whether or not you are capable of creating the products yourself is unimportant. 00:30:00 Should You be the Manufacturer, as well as the Creator? 01:00:00 Three 'Musts' for Successful Product Creation 00:30:00 Gathering Testimonials and Refining Your Product in One Fell Swoop 00:15:00 Product Creation Pitfalls to Avoid 01:00:00 Price Testing: A Critical Element of Marketing Success 00:15:00 Deciding Upon Delivery Methods for Your Product 00:15:00 Applying the Final Touches to Your Product 00:15:00 Guaranteeing Your New Product 00:15:00 Terms of Use: A Critical Protection for Your New Product 00:15:00 Increasing the Value of Your Product 00:30:00 Module 2: Creating Information Product Introduction 00:15:00 Why Would You Create an Information Product? 02:00:00 Getting an Idea for your Product 00:15:00 So how can we research what people are looking for? 01:00:00 Research and Building up Knowledge 01:00:00 Types of Info Product 00:15:00 Tools you may need to produce your Product. 00:15:00 Creating Your Product Outline 01:00:00 Create It Yourself or Outsource It 00:30:00 How to Create a Video Informational Product 01:00:00 How to Add Value to Your Product 01:00:00 Sale Page Tips 00:30:00 Conclusion 00:15:00 Module 3: Creating Best Selling Product Introduction 00:15:00 Step1 Create A Product Concept 00:30:00 Step 2 Create A Blueprint Of The Product 01:00:00 Step 3 Create The Core Product 00:30:00 Step 4 Add More Value To The Core Product 00:30:00 Step 5 Create eCovers Easily In Minutes For Free 00:30:00 Step 6 Do A Mini-Launch And Make Money Online 01:00:00 Step 7 Establish A Stronger Online Business 00:30:00 Summary 00:15:00 Module 4: Creating E-Book How To Start To Write An Ebook 01:00:00 Creative Ways To Attract Buyers For Your Product 00:15:00 How To Effectively Draft The Table Of Content Of Your Book 01:00:00 Writing Content Yourself versus Outsourcing 01:00:00 Best Ways To Outsource 00:30:00 Who Should You Hire To Create Your Product 00:30:00 Benefits Of A Long Term Working Relationship With The People You Outsource To 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Advanced Diploma in Product Creation 00:20:00 Final Exam Final Exam - Advanced Diploma in Product Creation 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights. Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings. Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service. Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00
We are offering you a high-quality comprehensive Certificate Course designed to help managers and potential leader to be equipped with skills and knowledge related to capital maintenance and financial capital. This course will also help you discover new and innovative sources of revenue through utilizing these concepts to become financially stable. Furthermore, it will help you enhance your general management and leadership skills for you to become an effective and efficient leader in your career. You will be equipped with the certificate course with great information on the financial instruments and loans that are helpful and suitable for your business or the industry you are in. Capital financing is about defining the process of planning to fit into the projected budget for projects and the available assets with the cash flows are then tailored to project a one year period before the actual commencing of the project. The budgeting in place must be able to completely encompass the workings of the project for that stipulated period of time. All of these will be taught in this course. Who is the course for? For employees who are in the business development and financial department. Or anyone who is interested in improving their financial and capital management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Capital Maintenance Basics course will be useful and would be beneficial for the management and financial occupations especially the following careers: Accountants Administrative Services Manager Advertising, Promotions and Marketing Managers Compensation and Benefits Managers Financial Managers Food Services Managers Human Resources Managers Management Directors Sales Specialist And other Top Executives. Course Curriculum Capital Maintenance Basics Factors Determining Fixed Capital Requirements 01:00:00 Factors Determining Working Capital Requirements 01:00:00 The Differences Between Own And Borrowed Capital 01:00:00 Constant Purchasing Power Accounting 01:00:00 Services Provided By Financial Instruments 01:00:00 Financial Institutions And Short Term Loans For Businesses 01:00:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Diploma in Elderly Care Description: Do you want to provide expert care and support for your elderly loved ones? Are you considering a career in social care? This Diploma in Elderly Care is designed to introduce the role and responsibilities of an elderly carer, helping you gain the practical skills and knowledge you need to meet the psychosocial and well-being needs of vulnerable elder people. Whether you're a live-in carer, or are considering working in a nursing home, this elderly care course aims to train you how to care for older people in all working environments. You will learn how to provide support for vulnerable people who can no longer live independently, and will explore the difficulties and challenges you will face while caring for elderly adults. Key topics include health and safety, outdoor activities and common illnesses. You'll also learn how to care for elderly people suffering from dementia. Enrol in this online course today and kickstart your career in health and social care. Course Preview Who is this Elderly Care course for? Care professionals who want to improve their elderly care skills and management. People who have the interest to become part of the geriatric/elderly care. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test for the old version of this course, and no test is required for updated version. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career path: The Diploma in Elderly Care is a useful qualification to possess, and would be beneficial for the following careers: Ageing Services Administrators Caregivers Geriatric Care Experts Geriatric Case Managers Social Workers Updated Version - Diploma in Elderly Care Module 1 Dealing And Caring Elderly Module 1 Dealing And Caring Elderly 00:15:00 Module 2 Risk Factors Module 2 Risk Factors 00:11:00 Module 3 Safeguarding The Health Of The Elderly Module 3 Safeguarding The Health Of The Elderly 00:18:00 Module 4 Caring for Elderly Diagnosed of Dementia Module 4 Caring for Elderly Diagnosed of Dementia 00:40:00 Module 5 Top Outdoor Elderly Activities Module 5 Top Outdoor Elderly Activities 00:14:00 Module 6 The Basics Of Caring For The Elderly Pressure Sores Module 6 The Basics Of Caring For The Elderly Pressure Sores 00:11:00 Module 7 Mental Health Basics Module 7 Mental Health Basics 00:09:00 Module 8 Effective Caring For Your Elderly Relative Home Help Module 8 Effective Caring For Your Elderly Relative Home Help 00:20:00 Module 9 Are you Resilient Module 9 Are you Resilient 00:14:00 Module 10 Caring For The Elderly- A Stressful Job Module 10 Caring For The Elderly- A Stressful Job 00:25:00 Module 11 Healthy Relationships Module 11 Healthy Relationships 00:09:00 Module 12 Listening To Your Parents Even Now Module 12 Listening To Your Parents Even Now 00:21:00 Module 13 The Caregiver Enemy No 1 Module 13 The Caregiver Enemy No 1 00:14:00 Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite Module 14 Taking Care Of Yourself As Well As The Elderly Vacation And Respite 00:15:00 Assignment Assignment - Diploma in Elderly Care 2 weeks Certificate and Transcript Order Your Certificates and Transcripts 00:00:00 Old Version - Diploma in Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going to A Better Place 00:15:00 Listening to Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 Caring for Elderly Diagnosed of Dementia 02:00:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Elderly Care 00:20:00 Final Exam Final Exam- Diploma in Elderly Care 00:20:00