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Why You Should Choose The 100 most common verbs in French Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? The 100 most common verbs in French is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our The 100 most common verbs in French is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The 100 most common verbs in French Etre - to be 00:02:00 Avoir - to have 00:02:00 Devoir - to must 00:02:00 Falloir - to have to 00:02:00 Vouloir - to want 00:02:00 Savoir - to know 00:01:00 Penser - to think 00:02:00 Faire - to do 00:02:00 Venir - to come 00:02:00 Prendre - to take 00:02:00 Parler - to speak 00:02:00 Commencer - to start 00:02:00 Essayer - to try 00:02:00 Aller - to go 00:02:00 Entendre - to wait 00:02:00 Sortir - to go out 00:02:00 Attendre - to wait 00:02:00 Permettre - to allow 00:02:00 Compter - to count 00:02:00 Donner -to give 00:02:00 Comprendre - to understand 00:02:00 Connaitre - to know 00:02:00 Empecher - to stop 00:02:00 Reprendre - to take back 00:02:00 Appeler - to call 00:02:00 Mener - to lead 00:02:00 Permettre - to allow 00:02:00 Appartenir - to belong to 00:03:00 Occuper - to occupy 00:03:00 Toucher - to touch 00:02:00 Risquer - to risk 00:02:00 Aimer - to like 00:02:00 Devenir - to become 00:02:00 Concerner - to concern 00:01:00 Retrouver - to find back 00:02:00 Apprendre - to learn 00:02:00 Partir - to leave 00:02:00 Perdre - to loose 00:02:00 Rencontrer - to meet 00:02:00 Tenir - to keep 00:02:00 Decider - to decide 00:02:00 Creer - to create 00:02:00 Expliquer - to explain 00:02:00 Arriver - to arrive 00:02:00 Obtenir - to obtain 00:02:00 Ouvrir - to open 00:02:00 Considerer - to consider 00:03:00 Chercher - to look for 00:02:00 Assurer - to ensure 00:02:00 Servir - to serve 00:02:00 Entrer - to enter 00:02:00 Porter - to carry 00:02:00 Sembler - to seem 00:02:00 Gagner - to win 00:02:00 Presenter - to present 00:02:00 Proposer - to propose 00:02:00 Revenir - to come back 00:02:00 Exister - to exist 00:02:00 Changer - to change 00:02:00 Accepter - to accept 00:02:00 Produire - to produce 00:02:00 Montrer - to show 00:02:00 Apporter - to bring 00:02:00 Laisser - to let 00:02:00 Voir - to see 00:02:00 Agir - to act 00:02:00 Preparer - to prepare 00:02:00 Refuser - to refuse 00:02:00 Continuer - to continue 00:02:00 Recevoir - to receive 00:02:00 Utiliser - to use 00:02:00 Demander - to ask 00:02:00 Poser - to put 00:02:00 Relever - to raise 00:02:00 Repondre - to answer 00:02:00 Lire - to read 00:02:00 Atteindre - to reach 00:02:00 Trouver - to find 00:02:00 Ecrire - to write 00:02:00 Jouer - to play 00:02:00 Travailler - to work 00:02:00 Passer - to pass 00:02:00 Rappeler - to call back 00:03:00 Tenter - to tempt 00:02:00 Suivre - to follow 00:02:00 Defendre - to defend 00:02:00 Representer - to represent 00:02:00 Reconnaitre - to recognize 00:02:00 Ajouter - to add 00:02:00 Rendre - to give back 00:02:00 Vivre - to live 00:02:00 Tirer - to pull 00:03:00 Choisir - to choose 00:02:00 Reussir - to succeed 00:02:00 Importer - to import 00:02:00 Rester - to stay 00:02:00 Croire - to beleive 00:02:00 Manger - to eat 00:02:00 Boire - to drink 00:02:00 Dormir - to sleep 00:02:00

Level 1 Food Safety in a 'Retail' environment Approved Online Training

Overview In a bustling world where healthcare takes precedence, the allure of pharmacy technician jobs cannot be overstated. Every medical prescription passes through the hands of the skilled and knowledgeable, a testament to the crucial role of the Pharmacy Technician. This 'Diploma in Pharmacy Technician at QLS Level 4' course engages you in the captivating world of pharmacies, offering insights into the roles, communication paradigms, and intricate practices that make this profession truly indispensable. For those yearning to make a mark in this esteemed domain, it's more than just a course-it's a stepping stone to a fulfilling career. As the healthcare sector flourishes, so does the need for professionals who can seamlessly navigate the demanding terrains of pharmaceutical practices. This comprehensive course brings to the fore the integral components that form the bedrock of the profession, harmoniously blending theory and real-world insights. From honing communication skills in the pharmacy setting to delving deep into the best practices, every module promises a transformative learning experience. Pharmacy is not just about dispensing; it's an art, a science, and, most importantly, a service to humanity. As the demand for pharmacy technician roles rises in the UK, this program offers a unique chance to join the brigade and lead with confidence, skills, and expertise. Unlock the doors to a world of opportunities with this unmatched course. The course is not accredited by the GPhC therefore students completing the course(s) will not be eligible for registration with the GPhC as a pharmacy technician nor will they meet the GPhC's training requirements to work as pharmacy support staff. Learning Outcomes: Understanding the distinct roles of Pharmacy Technician Mastering the art of patient counseling as a Pharmacy Technician. Enhancing communication skills tailored for pharmacy settings. Comprehending the diverse facets of the pharmacy team and their practices. Gaining expertise in the process of prescription and dispensing. Acquainting oneself with inventory control and management in pharmacies. Understanding the health and safety risks, and familiarise with pharmaceutical terminology. Why buy this Diploma in Pharmacy Technician at QLS Level 4? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Pharmacy Technician at QLS Level 4 course is suitable for: Individuals keen on forging a career in pharmacy settings. Professionals seeking in-depth knowledge of pharmaceutical procedures. Those are aiming to enhance their patient counseling capabilities. Learners aiming to understand inventory management in pharmacy contexts. Aspiring technicians desiring a solid grounding in pharmacy practices. Prerequisites This Diploma in Pharmacy Technician at QLS Level 4 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Pharmacy Technician: Average salary range £23,000 - £30,000 Per Annum Inventory Manager (Pharmacy Setting): Average salary range £26,000 - £32,000 Per Annum Patient Counselling Specialist: Average salary range £20,000 - £26,000 Per Annum Communication Specialist (Pharmacy Setting): Average salary range £25,000 - £30,000 Per Annum Health and Safety Officer (Pharmacy Context): Average salary range £28,000 - £34,000 Per Annum Certification After studying the course materials of the Diploma in Pharmacy Technician at QLS Level 4 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £95 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Diploma in Pharmacy Technician at QLS Level 4 Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician 00:14:00 Module 2: Job Role of Pharmacy Technicians 00:24:00 Module 3: Pharmacy Assistant Patient Counselling Guide 00:19:00 Module 4: Communication in Pharmacy Settings 00:15:00 Module 5: The Pharmacy Team and Practices 00:16:00 Module 6: Prescription and Dispensing in Pharmacies 00:19:00 Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 00:18:00 Module 8: Inventory Control and Management in Pharmacies 00:19:00 Module 9: Standard Operating Procedures (SOPs) 00:12:00 Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology 00:20:00 Mock Exam Mock Exam - Diploma in Pharmacy Technician at QLS Level 4 00:20:00 Final Exam Final Exam - Diploma in Pharmacy Technician at QLS Level 4 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Embark on a transformative learning expedition with 'Delegation Skills Training,' a course meticulously crafted for those poised to redefine their leadership and management prowess. Dive into the quintessence of task allocation with a programme that unwraps the intricacies of entrusting responsibilities with finesse. Discover why relinquishing control often poses a challenge, especially for those accustomed to a hands-on approach. This enlightening journey through our tailored curriculum is not merely about assigning duties; it's about empowering your team to ascend to new heights of autonomy and expertise. As you traverse from the basics to the subtle art of what, when, and how to delegate, each section is an integral step towards mastering the equilibrium between oversight and autonomy. The course is an amalgamation of theory, strategic insights, and the psychological aspects of delegation, ensuring you emerge as a leader who not only commands respect but also fosters growth and innovation. By course's end, the delegatee will possess the blueprint for orchestrating a harmonious workplace where each task is an opportunity for team members to shine and contribute to collective triumphs. Learning Outcomes Identify the obstacles to effective delegation within your sphere of influence. Determine the appropriate tasks for delegation and the optimal timing for such actions. Apply a systematic approach to delegate responsibilities. Develop strategies for empowering team members through entrusted tasks. Evaluate the outcomes of delegation to ensure continual improvement in team dynamics. Why choose this Delegation Skills Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Delegation Skills Training course for? Leaders aiming to optimise team capacity. Managers eager to refine their supervisory capabilities. Executives looking to enhance operational efficiency. Coordinators wanting to cultivate autonomy within teams. Supervisors focused on maximising productivity through effective task distribution. Career path Team Lead: £28,000 - £45,000 Project Manager: £33,000 - £60,000 Operations Supervisor: £26,000 - £42,000 Business Manager: £35,000 - £58,000 Strategy Consultant: £40,000 - £70,000 Efficiency Analyst: £27,000 - £46,000 Prerequisites This Delegation Skills Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Delegation Skills Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Welcome to Your Course 00:03:00 Delegation or Allocation: What is Delegation? 00:04:00 Reverse Delegation: How your Team ends-up Delegating to You 00:05:00 Section 02: Why People in Your Role find it Hard to Delegate Why do You find it Hard to Delegate? 00:02:00 The Excuses People Give for not Delegating? 00:04:00 How Would You Counter Excuses for not Delegating to you? 00:01:00 Responding to Excuses for not Delegating 00:09:00 Section 03: What and When to Delegate Mental Blocks to Delegate 00:07:00 What are the Poor Reasons for Delegating? 00:01:00 Poor Reasons for Delegating 00:05:00 What are the good reasons to delegate? 00:01:00 Positive Reasons to delegate 00:03:00 What Should You Not Delegate? 00:01:00 The Jobs You Should Keep for Yourself 00:04:00 Section 04: How to Delegate What is Your Delegation Process? 00:01:00 The Key Elements of a Delegation Process 00:02:00 The Five-step Delegation Process 00:05:00 Preparing to Delegate 00:06:00 The Principles of Setting-up Your Delegation 00:04:00 The Practice of Setting-up Your Delegation 00:05:00 The Principles of Locking-down Your Delegation 00:03:00 The Five Levels of Delegation 00:05:00 The Jiminy Cricket Effect 00:04:00 Overseeing the Delegation 00:05:00 Closing-out the Delegation 00:03:00 How to Offer Feedback (Part 1) 00:06:00 How to Offer Feedback (Part 2) 00:06:00 Positive Feedback, or Negative Feedback? 00:03:00 Section 05: Closing Section Four Attitudes for Good Delegation 00:04:00 Reflection on your Skills Development 00:01:00 Goodbye and Good Luck 00:02:00 Bonus Lecture: If you liked this course 00:02:00 Assignment Assignment - Delegation Skills Training 00:00:00

Imagine being able to read and write Arabic fluently. You could travel to the Middle East and communicate with locals, read the Quran in its original language, or simply enjoy Arabic literature and poetry. Our Read and Write Arabic Course can help you make that dream a reality. This comprehensive course covers everything you need to know to read and write Arabic, from the basics of the Arabic alphabet to more advanced concepts like shaddah and tanween. Designed meticulously, the course allows you to dive deep into Arabic, starting from the fundamentals of the alphabet, leading up to mastering vowel intricacies and distinguishing between similar-sounding letters. As you progress, you'll become familiar with each letter's unique sound and how their shapes change based on their position in a word, allowing you to do practical reading exercises. Our writing section adds another dimension to your learning, demystifying key aspects of Arabic calligraphy. Learn the subtle differences between visually similar letters, understand which letters are written but not pronounced, and delve into the fascinating world of Sun and Moon letters. These valuable lessons equip you with the knowledge to not only write Arabic accurately but also appreciate the elegance of the language. The Read and Write Arabic course is more than just a language course; it's a cultural immersion. Whether you're an absolute beginner or someone looking to polish your skills, this course is meticulously designed to ensure an enjoyable and fruitful learning journey. It's time to broaden your horizons and delve into the captivating world of Arabic. Sign up today! Learning Outcomes: Upon completion of the Read and Write Arabic course, you will be able to: Understand and pronounce all Arabic alphabets correctly. Distinguish between similar sounding Arabic letters. Master the use of Arabic vowels, both short and long. Get a grasp on special Arabic phonetic elements like Sukoon, Tanween, and Shaddah. Accurately read Arabic words and sentences. Comprehend the subtleties of Arabic writing, including sun and moon letters. Write Arabic script with accuracy and confidence. Develop a deep understanding of the changes in letter shapes based on their position. Who is this course for? This Read and Write Arabic course is ideal for: Absolute beginners eager to learn Arabic. Professionals aiming to work in Arabic-speaking regions. Students of linguistics or Middle Eastern studies. Travel enthusiasts planning a trip to Arabic-speaking countries. Cultural enthusiasts interested in exploring Arabic literature and history. Career Path: Our Read and Write Arabic course offers valuable skills for a career in various fields in the UK, particularly in sectors like international business, diplomacy, teaching, and translation. Expertise in Arabic can lead to roles such as foreign correspondents, business consultants, intelligence analysts, or translators. This language proficiency also boosts career prospects in NGOs, government agencies, and multinational corporations that work with the Middle East. Certification After studying the course materials of the Read and Write Arabic Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Prerequisites This Read and Write Arabic Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Read and Write Arabic Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.  Course Curriculum Section 01: Introduction Introduction to the course 00:01:00 Section 02: Read Arabic introduction 00:01:00 Arabic alphabet sounds 00:03:00 Letters Ø£ ب ت Ø« 00:04:00 Letters ج Ø­ Ø® 00:03:00 Letters د Ø° ر ز 00:04:00 Letters س Ø´ ص ض 00:07:00 Letters Ø· ظ ع غ 00:05:00 Letters ف ق ك 00:03:00 Letters ك ل م ن ه و ي 00:05:00 changing shapes of Arabic Alphabet 00:05:00 Alif and Hamza 00:04:00 Distinguish between Letters 01:18:00 All Arabic Vowels 00:10:00 Arabic short vowels 00:03:00 Arabic Long vowels 00:05:00 Practice Sound the Vowels 00:04:00 Sukoon 00:03:00 Tanween 00:02:00 Shaddah with Short Vowels and Tanween 00:04:00 Practice Shaddah 00:05:00 Reading Practice 00:10:00 Section 03: Write Arabic introduction 00:01:00 The Difference between Taa and Haa 00:09:00 Letters Pronounced but Not Written 00:04:00 letters written but not pronounced 00:04:00 The Sun and Moon Letters 00:06:00

Learn how to cope with the stresses and strains of a busy organisation and be capable of effective human interaction with this Performance Management course. The way we react under pressure has a great impact on our lives, especially our work behaviour. This crucial and important course will teach you how to understand the challenges of stress and develop the right strategies to deal with it successfully. When you study the contents supplied by industry experts , you will be empowered to cope with the worst-case scenarios and still inspire others with leadership abilities. These online modules have been created to deal with each facet of work-related pressure and the steps needed to withstand them. This Performance Management course is a masterclass in techniques for enabling excellent communication, self-development, leadership, and resilience. From learning about the psychological impact of stress and pressure, and the physical symptoms that point toward mental health issues, you can make a real and significant difference to your workplace. Not only will you be taught coping mechanisms and resistance exercises, but you will also be made aware of UK HSE (Health Safety Executive) guidance for legal responsibilities and standards. Enrol now and look forward to a more satisfying period in work. Learning outcomes Understand the effects that pressure and stress can have on your performance Know the long-term effects of a stressful environment Discover the benefits of Cognitive Behavioural Therapy (CBT) Learn how to communicate during high-pressure incidents effectively Attain the ability to lead a team during a crisis Gain the skill to get the best out of people during a stressful moment Become an inspiration to a struggling team and improve their resilience Acquire knowledge about UK laws and regulations involving stress Description  The Performance Management Level 4 training course is delivered through Janets' online learning platform. Access the Performance Management Level 4 content from any internet-enabled device whenever or wherever you want to. The Performance Management Level 4 course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this Course for This course is designed to support and improve the performance of those in an organisation that have the responsibility for leadership or stressful roles. Requirements The Performance Management Level 4 is open to all students and has no formal entry requirements. To study the Performance Management Level 4 course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path This course is ideal for team leaders or managerial staff who want to learn how to cope with stressful situations and improve their abilities under pressure. As such, it covers the following careers and roles: Team leaders Business owners and managers Frontline Operators Customer Care Specialists Human Resources Course Content Module 01: Understanding Pressure Understanding Pressure 00:13:00 Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behaviour 00:13:00 Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 04: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:19:00 Module 05: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:17:00 Module 06: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:30:00 Module 07: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:11:00 Module 08: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 09: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:23:00 Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) 00:28:00 Assignment Assignment - Performance Management Level 4 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, and Business Process Owner/Team Lead/Power Users. Overview Create Web Intelligence documents for your reporting needsRetrieve data by building queries using SAP BusinessObjects universesUse Web Intelligence to enhance documents for easier analysisOrganize, manage and distribute documents using the BI launch pad This course is designed to give students the comprehensive skills and in-depth knowledge needed to access, analyze and share data using SAP BusinessObjects BI launch pad and SAP BusinessObjects Web Intelligence. Web Intelligence Describing Web Intelligence Concepts Explaining Web Intelligence Core Functions Describing Web Intelligence and the SAP BusinessObjects Business Intelligence Platform Web Intelligence Documents with Queries Creating Queries Creating a Document Modifying a Document?s Query Modify the Query Panel Data Return Restrictions from Queries Restricting Data with Query Filters Modifying a Query with a Predefined Query Filter Applying a Single-Value Query Filter Using Wildcards in Query Filters Using Prompts to Restrict Data Using Complex Filters Web Intelligence Document Design Modifying Web Intelligence Documents Displaying Data in Tables Using Tables Presenting Data in Free-standing Cells Presenting Data in Charts Presentation of Data in Documents Using Breaks and Calculations Using Sorts and Hiding Data Formatting Breaks and Cross Tables Filtering Report Data Ranking Data Highlighting Information with Formatting Rules Organizing a Report into Sections Web Intelligence Document Formatting Formatting Documents Formatting Charts Data Calculation Applying Formulas and Variables Using Formulas and Variables Drilling Functionality Analyzing the Data Cube Drilling in an Web Intelligence Document Web Intelligence Documentation Management Publishing Documents to the Corporate Repository Logging In to the BI Launch Pad Managing Documents in BI Launch Pad Viewing a Web Intelligence Document in the BI Launch Pad Sharing Web Intelligence Documents Setting BI Launch Pad Preferences Logging Off From the BI Launch Pad

Duration 1 Days 6 CPD hours This course is intended for New administrators, business analysts or report writers who are new to creating reports or dashboards within Salesforce. Overview A student in this class will learn the basic Salesforce object model, and how to create and secure reports and dashboards. The instructor will lead students through exercises to create tabular, summary, matrix and join reports. Students will learn advanced reporting functionality such as charting, report summary fields, bucket fields, conditional highlighting, advanced report filters and building custom report types. Finally, the student will learn how to create and run dashboards and schedule and email reports and dashboards. This course is specifically designed to teach administrators, business analysts or report writers how to utilize the basic and advanced analytic capabilities of Salesforce. Introductions / Login to Training OrgsOverview of Salesforce Object ModelTabular, Summary, Matrix, Join ReportsCharts, Bucket Fields, Report Summary Fields, Conditional HighlightingCustom Report TypesDashboardsReport & Dashboard Scheduling Additional course details: Nexus Humans Introduction to Salesforce.com Analytics - Building Reports and Dashboards training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Salesforce.com Analytics - Building Reports and Dashboards course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.