Business Management Course Overview This Business Management course provides learners with a comprehensive understanding of key management concepts and practices. Covering essential topics such as operations, business analysis, strategic planning, and risk management, the course equips learners with the necessary tools to handle various aspects of business management effectively. Through a blend of theoretical insights and applied learning, learners will develop the confidence to manage business operations, drive strategic growth, and navigate organisational challenges. The course is designed to provide value to individuals seeking to advance their management skills and progress in their careers. Course Description This course delves deeply into the core aspects of business management, providing a structured approach to understanding business operations, leadership, and decision-making. Learners will explore modules on business analysis, strategic management, and project development, as well as gain valuable skills in managing risk, performance, and human resources. The course covers critical areas including planning, forecasting, communication, and conflict management. By the end of the course, learners will have a broad understanding of how businesses operate and will be able to apply their learning to various management scenarios. Designed for those looking to enhance their management skills, the course ensures that learners gain a solid foundation in business management principles. Business Management Curriculum Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management (See full curriculum) Who is this course for? Individuals seeking to build a career in business management. Professionals aiming to enhance their management and leadership skills. Beginners with an interest in business operations and management. Those looking to progress in roles related to business analysis, human resources, or strategic planning. Career Path Business Manager Operations Manager Project Manager HR Manager Strategic Planner Financial Analyst Customer Service Manager Risk Manager Organisational Development Specialist Performance Manager
This course is designed for beginners and covers a wide range of topics including syntax, data structures, modules, and advanced techniques such as testing and memory allocations. It also includes real-life problem-solving exercises to ensure hands-on learning. Gain efficient programming skills and be proficient in Rust with this course.
Overview of Diploma in Supply Chain, Purchasing and Procurement Join our Diploma in Supply Chain, Purchasing and Procurement course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Diploma in Supply Chain, Purchasing and Procurement course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Diploma in Supply Chain, Purchasing and Procurement course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Diploma in Supply Chain, Purchasing and Procurement Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Diploma in Supply Chain, Purchasing and Procurement. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in Supply Chain, Purchasing and Procurement course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Diploma in Supply Chain, Purchasing and Procurement is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Diploma in Supply Chain, Purchasing and Procurement course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in Supply Chain, Purchasing and Procurement Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Diploma in Supply Chain, Purchasing and Procurement Module 01 : Why Supply Chain Management 00:00:00 Module 02 : Three Levels of Supply Chain Management 00:08:00 Module 03 : Five Stages of Supply Chain Management 00:09:00 Module 04 : The Flows of Supply Chain Management 00:00:00 Module 05 : Supply Chain Groups 00:07:00 Module 06 : Tracking and Monitoring 00:09:00 Module 07 : Role of Procurement in an Organisation 00:23:00 Module 08 : The Purchasing Cycle 00:14:00 Module 09 : Purchasing Toolkits 00:32:00 Module 10 : Quality Management 00:40:00 Module 11 : Supplier Relationship Management 00:22:00 Module 12 : Category Management 00:31:00 Module 13 : Inventory Management 00:24:00 Module 14 : E-Procurement 00:23:00
Elevate your career in the dynamic field of sports with our comprehensive Sports Management course. From leadership skills to financial management, sports law to analytics, you’re about to unlock the winning strategies behind successful sports organizations.
Inventory management is all about taking and maintaining control over what can often be an incredibly complex and expansive inventory - all of which plays a direct role in the day-to-day operations of the respective business. Through the Inventory Management you will gain a comprehensive review of stock management, how to control the movement and storage of materials within the store and process the associated transactions, including shipping, receiving, put away, and picking and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Inventory Management is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Certificate in Inventory Management Course Overview 00:15:00 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Mock Exam Mock Exam- Inventory Management 00:20:00 Final Exam Final Exam- Inventory Management 00:20:00 Assignment Assignment - Inventory Management 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
ð¡ Unlock Your Potential in the Real Estate Industry with Letting Agent Course! ð¡ Are you passionate about real estate? Dreaming of a rewarding career where you help people find their perfect homes? Look no further! Our comprehensive Letting Agent course is your gateway to success in the dynamic world of property management. ð Why Choose Letting Agent Course? ð In today's competitive real estate market, specialized knowledge and skills are essential for success. Our Letting Agent course equips you with the expertise needed to excel in the field of property rental management. From understanding tenancy laws to mastering effective property marketing strategies, this course covers it all. Here are some key benefits of enrolling in our Letting Agent course: Expert Guidance: Learn from industry experts with years of experience in property management. Gain insights, tips, and tricks that only seasoned professionals can provide. Practical Skills: Acquire practical, hands-on skills that are directly applicable to real-world scenarios. From conducting property viewings to negotiating rental agreements, you'll be prepared for every aspect of the job. Stay Updated: The real estate industry is constantly evolving, with new laws, regulations, and trends emerging regularly. Our course ensures you stay up-to-date with the latest developments, keeping you ahead of the curve. Boost Your Confidence: Build confidence in your abilities as a letting agent. By mastering the necessary skills and knowledge, you'll approach every client interaction with assurance and professionalism. Career Advancement: Whether you're starting your career in real estate or looking to take it to the next level, our Letting Agent course provides the foundation for long-term career growth and success. ð©âð¼ Who is this for? ð¨âð¼ Our Letting Agent course is perfect for individuals who are: Aspiring real estate professionals looking to specialize in property rental management. Existing letting agents seeking to enhance their skills and knowledge. Property owners interested in managing their rental properties more effectively. Anyone passionate about real estate and eager to pursue a rewarding career in the field. No matter your background or experience level, our course is designed to accommodate learners of all types, ensuring everyone has the opportunity to succeed in the real estate industry. ð Career Path ð Upon completing our Letting Agent course, you'll be well-equipped to pursue various exciting career opportunities in the real estate sector, including: Letting Agent: Secure employment as a letting agent with real estate agencies, property management companies, or independent landlords. Assist clients in finding suitable rental properties, managing tenancy agreements, and ensuring smooth property transactions. Property Manager: Advance your career to become a property manager responsible for overseeing multiple rental properties. From handling maintenance requests to resolving tenant disputes, you'll play a crucial role in maintaining property value and tenant satisfaction. Real Estate Consultant: Leverage your expertise to offer consultancy services to property investors, landlords, and tenants. Provide valuable insights, market analysis, and strategic advice to help clients make informed decisions in the real estate market. Entrepreneur: Launch your own property management business and become your own boss. With the knowledge and skills gained from our Letting Agent course, you'll have the confidence and expertise to build a successful venture in the thriving real estate industry. Don't let this opportunity pass you by! Enroll in our Letting Agent course today and take the first step towards a fulfilling and lucrative career in real estate. Unlock your potential and embark on a journey to success with us! ð Secure Your Future in Real Estate with Letting Agent Course! ð FAQ (Frequently Asked Questions) Q1: What is a letting agent, and what services do they provide? A letting agent is a professional intermediary who facilitates the rental process between landlords and tenants. They offer a range of services, including property management, tenant sourcing, rent collection, maintenance coordination, and legal guidance. Letting agents act as a bridge between landlords seeking to rent out their properties and tenants looking for suitable accommodation. Their expertise lies in efficiently managing rental properties while ensuring compliance with relevant laws and regulations. Q2: How do I choose the right letting agent for my property? Selecting the right letting agent is crucial for a successful and hassle-free rental experience. Start by researching reputable agents in your area, reading reviews, and asking for recommendations from friends or fellow landlords. Consider factors such as their experience, track record, fees, and the range of services they offer. It's also essential to meet with potential agents in person to discuss your requirements and assess their professionalism and communication skills. Q3: What are the benefits of using a letting agent? Letting agents provide numerous benefits for both landlords and tenants. For landlords, they offer expertise in marketing properties, screening tenants, handling paperwork, and managing day-to-day operations, ultimately saving time and reducing stress. Tenants benefit from having a professional point of contact for any issues or maintenance requests, as well as access to a wider selection of rental properties through the agent's network. Q4: How much does it cost to use a letting agent's services? The cost of using a letting agent's services can vary depending on factors such as the location, the level of service required, and the agent's fee structure. Typically, letting agents charge either a flat fee or a percentage of the monthly rent for their services. Landlords should carefully review the agent's fee schedule and consider the value provided before making a decision. Q5: Are letting agents regulated, and what protections do they offer? Yes, letting agents are regulated by various governing bodies, such as the Association of Residential Letting Agents (ARLA) or the National Association of Estate Agents (NAEA), which set standards of professionalism and conduct. Choosing a regulated agent provides landlords and tenants with additional peace of mind, as they adhere to strict codes of practice and offer client money protection schemes to safeguard funds. It's essential to verify an agent's accreditation and memberships before engaging their services. Course Curriculum Module 1-Introduction to Real Estate Introduction to Real Estate 00:00 Module 2- Dealing with Buyer's Dealing with Buyer's 00:00 Module 3- FROM REAL ESTATE BROKER TO REAL ESTATE PROFESSIONAL FROM REAL ESTATE BROKER TO REAL ESTATE PROFESSIONAL 00:00 Module 4- ON THE PROWL FOR HOT PROPERTIES! ON THE PROWL FOR HOT PROPERTIES! 00:00 Module 5- COMMON SELLING MISTAKES COMMON SELLING MISTAKES 00:00 Module 6-Financing Financing 00:00
Develop your Managing Skills with this Advanced Course Do you want to be more efficient and organized when you are doing a project? Do you feel as though your hard efforts are giving minimum output? This is course is perfect for you to enhance your ability in Management. The manager is an employee who is responsible for planning, directing and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization. The manager is also responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of its people and other resources within a business unit. Leading people is usually part of the description of what a manager does. This course will be beneficial if you are seeking a career in management. It will help you implement a systematic process to manage changes to the project scope or objectives. The course is comprised of multiple units which will teach you what you need to do as a manager. Course Highlights Certified Advanced Diploma in Management Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Advanced Diploma in Management Skills into 34 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Advanced Diploma in Management Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Advanced Diploma in Management Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Advanced Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basic Management Introduction to Management FREE 01:00:00 How to Build Trust and Confidence FREE 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Leadership and People Management Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Conclusion 00:15:00 Time Management & Goals The Basics On Goal Setting FREE 00:30:00 You have To Believe In Your Goal FREE 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Advanced Management Techniques Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam
Overview: Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive HR Management mega bundle. This 20 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the HR Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the HR Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This HR Management Bundle consists of the following premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Employment Law for HR Course 09: Administrative Management Course 10: Managing Budgets Course 11: Business Analysis Course 12: Business Ethics for the Office Course 13: Diploma in Management Skills Course 14: Goal Setting & Accomplishment Course 15: Team Management Advanced Training Course 16: Talent Management Course 17: Ethical Leadership Principles Course 18: Risk Management: Risk Assessment & Analysis Course 19: Conflict Management and Crucial Communications Course 20: Customer Relationship Management Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes of this HR Training Bundle: This unique HR Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to HR Management to uplift your morale Key Features of the HR Management Course: FREE HR Management CPD-accredited certificate Get a free student ID card with HR Management training (£10 applicable for international delivery) Lifetime access to the HR Management course materials The HR Management program comes with 24/7 tutor support Get instant access to this HR Management course Learn HR Management training from anywhere in the world The HR Management training is affordable and simple to understand The HR Management training is entirely online Enrol in HR Management today and start your journey towards becoming successful! Description: The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificates: PDF Certificate: Free for all 20 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? The HR Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This HR Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.