2424 Courses in Cardiff delivered Online

***24 Hour Limited Time Flash Sale*** Business (Analysis, Development and Law) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Thinking of starting your own business? Did you know that according to UK government statistics, over 5 million businesses are operating in the UK alone? But with great opportunity comes responsibility. Are you equipped with the knowledge to navigate the legal and financial aspects of running a successful business? This comprehensive bundle equips you with the skills to thrive in the dynamic world of business. This Business (Analysis, Development and Law) bundle offers a well-rounded foundation for aspiring entrepreneurs and business professionals alike. You'll gain a strong understanding of core business principles through courses in Business Management and Business Law. Develop the analytical skills necessary to make informed decisions with Financial Modelling for Decision Making and Business Plan. Learn how to navigate the ever-changing social media landscape with Social Media Strategy for Business. The bundle also equips you with the knowledge to mitigate risk through Compliance & Business Risk Management, and ensure adherence to regulations with AML for Business Owner. Key Features of the Business (Analysis, Development and Law) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Business (Analysis, Development and Law) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Business Management QLS Course 02: Business Data Analysis QLS Course 03: Business Law 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Social Media Strategy for Business Course 02: Compliance & Business Risk Management Course 03: Business Law & Commercial Law Course 04: Financial Modelling for Decision Making and Business plan Course 05: AML for Business Owner In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Business (Analysis, Development and Law) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Business (Analysis, Development and Law) Bundle: Master the intricacies of business management, analysis, and law. Learn to strategize social media for optimal business growth. Understand the role of compliance and risk management in business. Delve deep into business and commercial law for lawful business operations. Develop skills in financial modelling for strategic decision making and business planning. Gain knowledge on Anti-Money Laundering (AML) for business owners. Build a comprehensive theoretical understanding of business operations. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Business Analysis Get a free student ID card with Business Analysis Training program (£10 postal charge will be applicable for international delivery) The Business Analysis is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Analysis course materials The Business Analysis comes with 24/7 tutor support Start your learning journey straight away! ****Course Curriculum**** QLS Course 01: Business Management Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Strategic Analysis And Product Scope Module 05: Project Management Module 06: Business Development And Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management Of Cash And Credit Module 11: Managing Risk And Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation And Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management QLS Course 02: Business Data Analysis Module 01: Introduction To Business Analysis Module 02: Business Environment Module 03: Business Processes Module 04: Business Analysis Planning And Monitoring Module 05: Strategic Analysis And Product Scope Module 06: Solution Evaluation Module 07: Investigation Techniques Module 08: Ratio Analysis Module 09: Stakeholder Analysis And Management Module 10: Process Improvement With Gap Analysis Module 11: Documenting And Managing Requirements Module 12: Business Development And Succession Planning Module 13: Planning & Forecasting Operations Module 14: Business Writing Skills QLS Course 03: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357 ) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals seeking a deeper understanding of business analysis, development, and law. Business professionals aiming for career progression. Aspiring entrepreneurs looking to equip themselves with essential business knowledge. Anyone interested in gaining a theoretical understanding of diverse business operations. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Owner Manager Consultant Analyst Lawyer Banker Certificates Advanced Diploma in Business Management at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Business Data Analysis at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Business Law at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Sale Ends Today Office Management for Professional Secretary Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the centre of action where every decision you make impacts the flow and success of the business. Reportedly, skilled office managers can increase workplace productivity by up to 40%. The Office Management for Professional Secretary course bundle equips you with more than just the essentials; it transforms you into the strategic backbone of your workplace. This is where ambitious professionals become the orchestrators of efficiency and innovation in their offices, across any industry in the UK. Join in this immersive learning experience with the Office Management for Professional Secretary course. This program covers everything from the core competencies of effective Office Administration to advanced skills in managing complex projects and corporate events. You'll learn to navigate through tasks with precision in courses like Secretary & PA Diploma and Administration: Office Administration, while developing critical leadership skills in Inspirational Leadership Skills and Change Management. This curriculum is designed to refine your professional abilities, ensuring you can excel in both your daily responsibilities and long-term career goals. Courses Are Included in this Bundle: Course 01: Office Management for Professional Secretary Course 02: Legal Secretary Course 03: Administration: Office Administration Course 04: Office Skills Course 05: Receptionist Diploma Course 06: Professional Certificate in Front Office Course 07: Professional Skills for Hotel Management Training Course 08: Level 5 Diploma in Business Management Course 09: Corporate Paralegal Course 10: Business Plan for Entrepreneurs Course 11: Agile Project Management Course 12: Workplace Performance Management Course 13: Diploma in Operations Management Course 14: Research Methods in Business Course 15: Strategic Business Management Course 16: Change Management Course 17: Business Improvement Course 18: International Business Principles Course 19: Level 3 Diploma in Business Etiquette Course 20: Effective Communication Skills Diploma Course 21: Assertiveness Skills Course 22: Time Management Course 23: Public Speaking: Presentations like a Boss Course 24: Email Writing Training Course 25: Customer Service Management: Recovering Difficult Customers Course 26: Transcription Skills Course 27: Business Networking Skills Course 28: Document Control and Workflow Management Course 29: Diary Management Course 30: Touch Typing Complete Training Diploma Enrol in the Office Management for Professional Secretary bundle today and start your transformation into an office management expert. With skills that transcend ordinary administrative tasks, you will open new doors to career advancement and personal growth. Don't just be part of the office-become the reason it succeeds. Start your journey now and forge your path to becoming an essential asset to any business! Learning Outcomes of this Bundle: Cultivate advanced organisational and management skills essential for top-tier secretaries. Develop strategic abilities for handling complex administrative functions. Elevate your communication prowess to effectively liaise with all company levels. Harness project and time management skills to boost office productivity. Strengthen negotiation and conflict resolution skills within a corporate setting. Master the art of professional networking and relationship management. Why Prefer This Office Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Office Management for Professional Secretary course is designed to transform capable individuals into exceptional office managers and secretaries, well-versed in the nuances of modern business administration. By cultivating advanced organisational and management skills, this course prepares participants to oversee complex operations and workflows with ease. This foundational prowess is critical for anyone aspiring to excel in top-tier administrative roles, where precision and efficiency are essential. Participants will also develop strategic abilities for handling complex administrative functions, enhancing their capacity to manage diverse tasks ranging from scheduling and coordination to managing corporate documents. Coupled with the ability to elevate your communication prowess, this training ensures that you can effectively liaise with all levels of company staff and external partners, making you an indispensable link within your organisation. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Professional Secretary. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Professional Secretary setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Professional Secretary related fields impacting their Professional Secretary experiences and long-term development. Course Curriculum Course 01: Office Management for Professional Secretary Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Administration Course 02: Legal Secretary Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace &#038; Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Administration: Office Administration Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Record Keeping and Filing Systems Module 09: Effective Planning and Scheduling Module 10: Invoicing/Petty Cash Module 11: Business Writing Skills Module 12: Time Management Module 13: Organisational Skills Module 14: Communication Skills Module 15: Negotiation Techniques Module 16: Conflict Management =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Ambitious administrative professionals. Current office managers. Emerging team leaders. Career-focused secretaries. Executive assistants seeking advancement. Administrative staff upgrading skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Secretary: $35,000 - $65,000 Senior Administrative Assistant: $32,000 - $58,000 Chief of Staff: $50,000 - $100,000 Operations Manager: $40,000 - $75,000 Business Administrator: $36,000 - $68,000 Client Relations Manager: $40,000 - $75,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.

Since the Pandemic people have been experiencing more stress, anxiety and depression and with this comes the loss of compassion shown for self and others while we attempt to make sense of what is happening and how we will adapt to the changes outside of our control. In this course we will discuss what Compassion and Empathy is, how to build and maintain compassion in times of change and uncertainty. This course has been created for anyone who works in the health and care sector / finance / retail / hospitality etc. and who works with clients / customers.

All about how to get the best out of social media in a business. Looking at business strategy, business development and the practicalities of employing people and agencies to support your social media activity.

This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we’ll explore search engine optimisation ‘SEO’ and how you can use this to drive traffic to your website.

***24 Hour Limited Time Flash Sale*** Sales Development Representative Diploma - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Sales Development Representative Diploma - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Sales Development Representative Diploma - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Sales Development Representative Diploma - CPD Certified Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Sales Development Representative Diploma - CPD Certified Career Bundle: Course 01: Sales Development Representative Diploma Course 02: Get a Job in Sales: Your Fast Track to Career Success Course 03: B2B Business Development Course 04: B2B Sales & Marketing Course 05: Learn to Create A Selling Strategy that Drives Sales Course 06: NLP For Sales, Persuasion & Influence Course 07: Increase Your Sales Through a Profitable Pricing Strategy Course 08: Product Management for Maximum Sales Course 09: Sales and Marketing Diploma Course 10: Email Marketing Strategies Course 11: Sales Analysis in Excel Course 12: Retail Management Skills Course 13: Telemarketing & Sales Training Course 14: Customer Service Essential Skills Diploma Course 15: Strategic Marketing & Planning Course 16: Ultimate Strategic Marketing Course: Digital Marketing Course 17: ETSY Marketing and Business Course 18: Marketing Strategies for Business Course 19: Affiliate Marketing Masterclass Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Step-by-Step Guide to Defining and Sizing Your Market Course 22: CSR - Corporate Social Responsibility Course 23: Customer Relationship Management Course 24: Level 3 Diploma in Business Etiquette Course 25: Workplace Team Networking Diploma With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Sales Development Representative Diploma - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Sales Development Representative Diploma - CPD Certified course materials Get instant access to this Sales Development Representative Diploma - CPD Certified course Learn Sales Development Representative Diploma - CPD Certified from anywhere in the world 24/7 tutor support with the Sales Development Representative Diploma - CPD Certified course. Start your learning journey straightaway with our Sales Development Representative Diploma - CPD Certified Training! Sales Development Representative Diploma - CPD Certified premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Sales Development Representative Diploma - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Sales Development Representative Diploma - CPD Certified course. After passing the Sales Development Representative Diploma - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Development Representative Diploma - CPD Certified course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Sales Development Representative Diploma - CPD Certified skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Sales Development Representative Diploma - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Sales Development Representative Diploma - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

***24 Hour Limited Time Flash Sale*** Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive bundle Course provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive bundle Course is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Career Bundle: Course 01: Equality, Diversity & Inclusion (EDI) in the Workplace Course 02: EDI in adult care Course 03: Equality & Diversity - Discrimination Course 04: Cross-Cultural Awareness Training Course 05: Level 2 Certificate in Workplace Management: Violence Course 06: Sexual Harassment in the Workplace Course 07: Conflict Management Training Course 08: Hospitality Assistant & Management Training Course 09: Decision Making and Critical Thinking Training Course 10: Inspirational Leadership Skills Course 11: Team Building & Management Diploma Course 12: Change Management Course 13: International Law and Human Rights Course 14: Diploma In UK Employment Law Course 15: Legal Advisor Training Course Course 16: Mastering Organizational Chaos Course Course 17: Self Esteem & Confidence Building Course 18: Diploma in Business Management: Corporate Behaviour Course 19: Business Etiquette and Professional Behavior Course 20: Customer Service Essential Skills Diploma Course 21: Social Anxiety Therapy Course 22: Compassion Focused Therapy Course 23: Corporate Risk And Crisis Management Course 24: Dealing With Difficult People Training Course Course 25: Effective Communication Skills Course With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course materials Get instant access to this Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Learn Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course from anywhere in the world 24/7 tutor support with the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course. Start your learning journey straightaway with our Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Training! Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course. After passing the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course doesn't require prior experience and is suitable for diverse learners. Career path This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Bundle Course will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.