9546 Courses in Cardiff delivered Online

Hot Deal: Upto 50% OFF| 27 in 1 Premium Bundle| ++Gifts: 1 PDF & 1 Transcript Certificates| CPD Accredited| Tutor Support

Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn how to support employees living with chronic health conditions and get answers to your workplace wellbeing questions from recognised experts in the field.

This course will be mainly focusing on machine learning algorithms. Throughout this course, we are preparing our machine to make it ready for a prediction test.

This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!

People in today's stressed-out society frequently deal with academic stress, divorce, losing their jobs, and many other issues. This Counselling course can assist you if you're interested in guiding people through challenging life issues in individuals, families, and communities. So Enrol in our course to gain the counselling skills you need to assist people in leading fulfilling lives. The notion of counselling, mental health and the laws governing it, as well as how to raise awareness of mental health, are some of the significant topics covered in this bundle course. You will gain knowledge about neuropsychology, child development, marital therapy, and counselling techniques for enhancing relationships. You'll learn how to improve your self-awareness and problem-solving skills by altering the way you think and act by utilising the power of painting, sketching, and modelling. Additionally, you will learn how to control your emotions and unsettling ideas with the Emotional Freedom Technique (EFT). The Counselling bundle also includes information on antisocial behaviour, body and brain optimisation for optimal performance, and dealing with addiction while also suffering from despair, anxiety, or another mental health issue. You will also comprehend domestic abuse and autism awareness. Additionally, you will discover how to enhance mental wellness through diet and nutrition. After completing this Counselling course along with further education and training, you may engage in the counselling profession. With experience, you can specialise in addiction, relationships, or bereavement support or work your way up to supervisor or trainer status for counsellors. You might transition into management or consulting as you gain expertise. This Counselling Bundle Consists of the following Premium courses: Course 01: Counselling Course Course 02: Mental Health Course Course 03: Mental Health Laws and Awareness - Level 2 Course 04: Neuropsychology and Development of Children Course 05: Couples Therapy & Counselling Course 06: Level 2 Art Therapy Course Course 07: Cognitive behavioural therapy Course 08: EFT - Emotional Freedom Technique Course 09: Anti Social Behaviour Course 10: Biohacking Your Physical and Mental Health Course 11: Addiction and Mental Health - Dual Diagnosis Course 12: Domestic Violence and Abuse Awareness - Level 2 Course 13: Understanding Autism Awareness and Diagnosis Level 2 Course 14: Food and Mood: Improving Mental Health Through Diet and Nutrition Learning outcome: Discover the qualities required to work as a counsellor. Learn more about the concept of mental health. Recognise mental health laws and learn how to be informed. Comprehend child development and neuropsychology. Know about couples therapy and counselling for improving relationships. Increase self-awareness with modelling, drawing, and painting. Improve your problem-solving skills by altering the way you think and act. Try the EFT for managing emotions and troubling thoughts. Uncover the various forms of antisocial behaviour which can be seen. Use biohacking to enhance your body's function and the health of your brain. Learn how to manage mental health issues while addressing addiction. Know the concept of domestic violence and how to recognise abuse. Have a basic understanding of autism awareness and the diagnosis process. Discover how to enhance one's mental health through diet and nutrition. Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Counselling expertise and essential knowledge, which will assist you in reaching your goal. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to improve their talents or advance their professions should take this Counselling course. Students with a passion for psychology will find this course especially engaging. Leaders/managers, coaches, teachers, and parents can get benefit from counselling course. This course might be useful to professionals studying counselling techniques or to anyone who enjoys learning new things for their own benefit. Requirements Our Counselling course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path After completing this Counselling course along with further education, training, and experience, you might be qualified to apply for a variety of trendy and in-demand occupations. Youth worker - Salary: £18,000 to £33,000 Social work assistant - Salary: £18,200 to £28,000 Cognitive behavioural therapist - Salary: £33,706 to £47,672 Art therapist - Salary: £33,706 to £47,672 Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Counselling Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Counselling Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

What Will I Learn? - Catch MINORS, turned to be a major depression or anxiety? - Catch what threatens your relationship and turns to depression or anxiety? - Catch things berried deep inside that ruin your relationship or success - Why are some people born as winners in relationships and or life # losers? - Catch what threatens your success and turns to depression or anxiety - DESTROY many ANNOYING things in relationships like don't love me anymore! my relationship is struggling! - DESTROY many ANNOYING things in work like I can't do it, I can't tolerate ..... - Enjoy one of kind THERAPEUTIC guided meditation that will give you amazing relief and heal in 20 minutes - Catch what worsens your problems? Requirements It's easy to change your life to the happier, successful version, TRY IT yourself Description FIND and DESTROY the DEEP HIDDEN CAUSES of Depression or ANXIETY, that ruined your life with PAINFUL emotions, and KILLER thoughts, RELIEF yourself Tired of Depression and or Anxiety? Do you FIGHT Depression or Anxiety in the right way? if so you should have a TOTAL relief ? or just small improvement ? do depression and anxiety strike back AGAIN?? Need a FAST, so EFFICIENT, scientific, and TESTED way to destroy depression and or anxiety?? You may practice Yoga, exercise, random acts of kindness, or any other happiness activities, Get some improvements, but NOT a GREAT improvement, then Depression and or Anxiety hit again because there is no fast, so efficient way can FIND and DESTROY the DEEP HIDDEN CAUSES of them NOW you CAN DO IT, you can FIND and DESTROY those deeply hidden causes, in an hour if you apply the simple so easy next mini steps - What are the things you do that turn any minor issue into depression or anxiety triggers - What worsens the Depression or anxiety that you don't know? - what are the things berried deep inside, that ruin your relationship or make you unsuccessful in work? - why some people are born as winners in relationships and or life while others as losers?? how to reverse it? - Enjoy the one of kind THERAPEUTIC guided meditation session to RELIEF yourself from all the hidden causes and painful emotions of depression. Who is the target audience? Anyone who is or was in depression or anxiety and wants to relieve him or herself. HI, and enjoy getting relieved! HELLO, WHY finding the hidden causes of Depression or Anxiety is FATAL 00:04:00 1- Why minor things turned to be MONSTERS ,ruin our life? P1 00:06:00 2-Why minor things turned to be MONSTERS ,ruin our life? P 2 00:03:00 3-Catch things berried deep inside, that ruin your relationship or success 00:08:00 4-Why some people are born to be winners of happy lovers? P 1 00:04:00 5-Why some people are born to be winners of happy lovers? P2 00:04:00 6- What things DISTRACT you from happiness and success 00:04:00 UNIQUE, FAST tool to Destroy Depression HIDDEN CAUSES in 25 minutes! THERAPEUTIC guided meditation to Destroy HIDDEN causes of depression or anxiety 00:02:00

Workshop is designed to support participants in using the Six Stages Framework in Board development and Diversity, Equity and Inclusion

Overview With the ever-increasing demand for Sexual Harrasement In The Workplace in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Sexual Harrasement In The Workplace may be. Learning about Sexual Harrasement In The Workplace or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Sexual Harrasement In The Workplace . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Sexual Harrasement In The Workplace is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Sexual Harrasement In The Workplace course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Sexual Harrasement In The Workplace course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Sexual Harrasement In The Workplace course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Sexual Harrasement In The Workplace , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Sexual Harrasement In The Workplace , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Sexual Harrasement In The Workplace , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Sexual Harrasement In The Workplace course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.   🔍 Frequently Asked Questions (FAQs) 🔍 1. What is sexual harassment? Sexual harassment encompasses unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that creates a hostile or offensive work environment. It can take various forms, including explicit comments, gestures, or actions that make individuals feel uncomfortable or intimidated. 2. Why is sexual harassment in the workplace a significant issue? Sexual harassment not only undermines employee well-being and morale but also poses serious legal and financial risks for organizations. It can lead to decreased productivity, increased turnover, and costly litigation. Addressing sexual harassment is crucial for fostering a safe and respectful work environment where all employees can thrive. 3. What are the legal obligations regarding sexual harassment? Employers are legally obligated to provide a workplace free from sexual harassment under various federal, state, and local laws. These laws prohibit discrimination based on sex and impose responsibilities on employers to prevent and address harassment promptly. Failure to comply with these obligations can result in legal liability and reputational damage for organizations. 4. How can employees respond to incidents of sexual harassment? Employees who experience sexual harassment should report it to their employer's designated HR representative or follow the organization's established reporting procedures. It's essential to document the details of the incident(s) and seek support from trusted colleagues or external resources, such as advocacy groups or legal professionals, if necessary. 5. What steps can employers take to prevent sexual harassment? Employers can take proactive measures to prevent sexual harassment by implementing comprehensive policies and training programs, fostering a culture of respect and inclusivity, and promoting transparent reporting mechanisms. Additionally, conducting regular audits and assessments can help identify and address potential areas of concern within the organization. 6. How can individuals support a harassment-free workplace environment? Creating a harassment-free workplace requires collective effort and commitment from everyone within the organization. Individuals can contribute by actively promoting respect, empathy, and open communication, intervening when witnessing inappropriate behavior, and advocating for policies and practices that prioritize equity and inclusion. By addressing common questions and concerns about sexual harassment in the workplace, our course aims to empower individuals and organizations to navigate this complex issue with confidence and integrity. Together, we can work towards building a more equitable and respectful work environment for all. Course Curriculum Module 1 Introduction to Sexual Harassment Introduction to Sexual Harassment 00:00 Module 2 Legal Consequences of Sexual Harassment and Remedies for Victims Legal Consequences of Sexual Harassment and Remedies for Victims 00:00 Module 3 Responding to Allegations of Sexual Harassment Responding to Allegations of Sexual Harassment 00:00 Module 4 Additional Resources and Support Additional Resources and Support 00:00 Module 5 Action Plan Action Plan 00:00 Module 6 Responding to Sexual Harassment Responding to Sexual Harassment 00:00 Module 7 Legal Considerations Legal Considerations 00:00 Module 8 Prevention and Education Prevention and Education 00:00 Module 9 Responding to and Investigating Reports of Sexual Harassment Responding to and Investigating Reports of Sexual Harassment 00:00 Module 10 Preventing Sexual Harassment in the Workplace Preventing Sexual Harassment in the Workplace 00:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Building Quantity Surveying Bundle To Overcome Your Challenges! In the modern construction industry of the UK, the demand for qualified professionals equipped with detailed knowledge in the areas of quantity surveying, safety measures, and design aspects is soaring. According to recent statistics in the UK, a staggering 70% of construction projects are exceeding their budgets, spotlighting the critical importance of accurate quantity surveying and cost estimation. Our Building Quantity Surveying bundle offers a comprehensive solution to this issue. From mastering cost efficiency to ensuring safety compliance and imbibing design excellence, this comprehensive bundle on Building Quantity Surveying equips participants with tools to integrate sustainable practices and elevate construction standards. Such a holistic training on Building Quantity Surveying not only enhances their employability but also positions them to spearhead innovative projects, seamlessly blending creativity with industry benchmarks and ensuring environmentally conscious output. Harness the best use of your precious time by immersing yourself in the construction domain with our specialised Building Quantity Surveying bundle. With a single payment, you will gain access to Building Quantity Surveying Diploma course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Building Quantity Surveying Bundle Package includes: Main Course: Diploma in Building Quantity Surveying at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Construction Cost Estimation Course 02: Construction Industry Scheme Course 03: Minimum Requirements of Building Design and Construction Course 04: Interior Design Diploma Course 05: Land Management Course Course 06: Environmental Health Course 07: Workplace Workplace Health and Safety Course 08: Fire Safety Course 09: Electrical Safety Course 10: Basic First Aid Learning Outcomes of this Building Quantity Surveying Bundle: Master Building Quantity Surveying principles, focusing on project cost estimation. Grasp the Construction Industry Scheme for transparent financial transactions. Learn minimum requirements for building design, ensuring structural integrity. Enhance aesthetic skills through the Interior Design Diploma course. Understand sustainable land management and Environmental Health essentials. Prioritise workplace, fire, electrical safety, and basic first aid knowledge. Why Choose Our Building Quantity Surveying Bundle: Get instant access to this Building Quantity Surveying course. Learn Building Quantity Surveying from anywhere in the world Building Quantity Surveying is affordable and simple to understand Building Quantity Surveying is entirely online, interactive lesson with voiceover audio Lifetime access to the Building Quantity Surveying course materials Building Quantity Surveying comes with 24/7 tutor support Take a step toward a brighter future! with our QLS Endorsed Building Quantity Surveying Bundle. Here is the curriculum breakdown of the main QLS Course of this Building Quantity Surveying bundle: Diploma in Building Quantity Surveying at QLS Level 5 Building Law Principles Building Procurement and Contract Administration Building Technology Cost Estimation Elements and Factors influencing Cost Estimation Cost Management Management of Material for construction Building Pathology Building Adaption Report Writing Legal Aspects Assessment Process? After completing an online module from the Building Quantity Surveying bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Building Quantity Surveying at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no requirement to have qualifications or experience to enrol in this Building Quantity Surveying training. Also, our Building Quantity Surveying Bundle is perfect for: Aspiring quantity surveyors. Construction design enthusiasts. Individuals keen on cost estimation. Prospective land managers. Safety protocol learners. Environmental health aspirants. Requirements No prior background or expertise is required for this bundle. Career path Studying the Building Quantity Surveying bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. It covers the following careers opportunity, such as: Architect Quantity Surveyor/ Assistant Quantity Surveyor Quantity Surveying Apprentice Associate Quantity Surveyor Project Quantity Surveyor Building Site Manager Certificates Diploma in Building Quantity Surveying at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Building Quantity Surveying at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Building Quantity SurveyingBundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.