• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

3840 Courses in Cardiff delivered Online

Facilitating Meetings Effectively

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, team leaders, or anyone who leads meetings as part of their job and wants to learn how to become a more effective meeting facilitator. Overview Build a foundation for a successful meeting. Prepare for a meeting. Set the stage for a meeting. Facilitate a meeting. Facilitate a specialized meeting Effective facilitators know how to take charge of meetings and lead groups toward successfully completing their work objectives. In this course, you will strategically plan meetings and create formal agendas, lead groups to generate new ideas through brainstorming events, and help people work through facilitated difficult sessions. You will also further develop your facilitation skills by leading virtual meetings and even moderating international sessions. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Lesson 1: Building a Foundation for Successful Meetings Topic A: Identify Types of Meetings Topic B: Identify Attributes of Strong Meeting Leaders Lesson 2: Preparing for a Meeting Topic A: Clarify the Purpose of the Meeting Topic B: Identify Participants Topic C: Plan Meeting Logistics Topic D: Create an Agenda Lesson 3: Setting the Stage for a Meeting Topic A: Establish a Meeting Climate Topic B: Resolve Challenging Situations Lesson 4: Facilitating a Meeting Topic A: Lead a Meeting Topic B: Make Sound Decisions Topic C: Publish Meeting Minutes Topic D: Close a Meeting Lesson 5: Facilitating Specialized Meetings Topic A: Manage a Brainstorming Session Topic B: Manage a Virtual Meeting Topic C: Manage an International Meeting

Facilitating Meetings Effectively
Delivered OnlineFlexible Dates
Price on Enquiry

Write Story Books For Children

4.7(160)

By Janets

Unleash your creativity and share magical stories with our online children's book writing course. Learn to captivate young readers with compelling plots, lovable characters, and imaginative worlds. Gain insights on publishing and marketing from experienced authors. Turn your passion into a fulfilling career as a children's book writer.

Write Story Books For Children
Delivered Online On Demand1 hour
£9.99

Practical CSS3 Mastery Course

By Packt

We will follow a hands-on approach in this course to learn how to use and apply HTML5 and CSS3 concepts to the front-end page of your projects. A carefully structured beginner-level course that will help you level up your web development skills. You need not have any prior experience in HTML and CSS to take up this course.

Practical CSS3 Mastery Course
Delivered Online On Demand2 hours 52 minutes
£37.99

Thoughts Are Things - Apply The Mindset to Grow Rich

By iStudy UK

Description This course is for all those who have read the amazing book Think And Grow Rich (or who have heard of the book), who want to apply the 13 principles which is talks about. Although it was first written in 1937 by Napoleon Hill, it has been referred to as a 'timeless classic' because business people, high-flying people and entrepreneurs to this very day still refer to the contents of this book. Even if you've read the book once - its not enough. The content is so heavy, that it is highly recommended that students read the book several times. But even if you have read the book several times, this too, isn't sufficient. One must then APPLY the content to their life. This course will help you to apply the content of Think And Grow Rich. View this course as your mastermind group. We give you a PDF copy of the book 'Think And Grow Rich by Napoleon Hill, Revised and Expanded by Lisa Newton' your course tutor, who then has a lecture aimed at helping you to apply the contents of the material in each chapter. The course will help you to really analyze, break down, get to grips with, use and apply the content of each chapter. It's not enough to just read the chapter. You must understand what you've read...and apply it. Even if you've read the book, if you cannot recite the 13 principles which Hill outlined - then you don't really know this book. And this is why this course is like a study course. We are going to study it together. And we'll have an open forum where we can discuss ideas together. The format of the course - download the book, read a chapter, watch the course lecture on the chapter, re-read the chapter and have a go at the end of chapter task. In total (assuming you take a chapter per day), the course will take approx 2 weeks to complete. Its not a sprint, but a marathon. We would recommend that you don't rush the material, and if you prefer to take one week to really study and analyze the chapter - then do so. Or, even if you do take one day - once complete, return to the beginning and do it again. This course will help you to really understand how to THINK AND GROW RICH. If you've read the book, but nothing happened, then this course is for you. If you've heard about the book, but not read it - this course is for you. If you are interested in understanding what makes a person rich, how do they do it? How do you become wealthy? How can you get rich? What are the rich doing that everyone else isn't doing ... then this course is for you. Be aware that Hill took 25 years of his life to interview and study over 500 of the most successful men and women of his time. He took this analysis and broke it down, in a way that the normal, everyday, average man and woman could read and could replicate those same results - if they so want to. So, (as you'll see in chapter 2), a BURNING DESIRE is one of the first requisites to accumulate great wealth. And in order to do this course - it helps, if you have a burning desire. There is nothing new under the sun. The laws of success are just as relevant today, as they were in 1937. Many millionaires have this book on their bookshelf. Don't just read the book - join us on this course and let us really STUDY THE BOOK together. What Will I Learn? Think and Grow Rich Apply the 13 steps to riches Requirements You will be given a PDF copy of Think and Grow Rich by Napoleon Hill, revised and expanded by Lisa Newton. This book is also available on Amazon and at over 300 pages long, it may be worth buying the hard copy (if you don't like reading off the screen) because it also is a workbook which you can write in, and this is what we use on this course Who is the target audience? This course is for entrepreneurs, success-orientated people, business people and those with a BURNING DESIRE to create wealth and understand riches It's not for you if you think money is evil or sinful Introduction Introduction to THINK AND GROW RICH - the background FREE 00:07:00 The 13 steps to riches Power of thought 00:08:00 Desire 00:12:00 Faith 00:11:00 Autosuggestion 00:09:00 Special knowledge FREE 00:05:00 Imagination 00:07:00 Organized planning 00:07:00 Decision 00:07:00 Persistence 00:07:00 Power of the mastermind 00:04:00 The mystery of sex 00:14:00 The subconscious mind 00:06:00 Next steps The brain 00:05:00 The 6th sense 00:03:00 The 6 ghosts of fear 00:11:00 Where to go from here Conclusion 00:10:00

Thoughts Are Things - Apply The Mindset to Grow Rich
Delivered Online On Demand2 hours 13 minutes
£25

Bookkeeping and Accounting Essentials Course

5.0(14)

By Training Express

Understanding the fundamentals of bookkeeping and accounting is essential for anyone looking to manage finances effectively, whether for a business or personal use. This course provides a clear and concise introduction to key accounting principles, including how financial statements are prepared and analysed. You'll explore the role of accountants, the structure of accounting systems, and the importance of budgeting, alongside insights into financial markets, investment management, and risk assessment. It offers a solid foundation that supports confident decision-making based on accurate financial data. Designed to build on foundational knowledge, the advanced modules delve deeper into common accounting terms, everyday transactions, and bookkeeping practices that underpin sound financial record-keeping. The course also highlights auditing essentials and the identification of potential fraud risks, helping you grasp the vital safeguards in accounting. Delivered entirely online, this course fits conveniently around your schedule, making it ideal for those seeking to broaden their financial understanding in a structured yet flexible manner. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Introduction to Accounting Fundamentals Module 01: Introduction to Accounting Module 02: Who are Accountants? Module 03: The Accounting System Module 04: What are Financial Statements? Module 05: Introduction to Financial Statement Analysis Module 06: Budgeting and Its Importance Module 07: Financial Markets and Bonds Module 08: Dealing with Financial Risk Management Module 09: Investment Management and Analysis Module 10: Auditing and Risk of Frauds Advanced Accounting & Bookkeeping Module 01: Introduction Module 02: Basic Accounting Terms Module 03: Common Transactions Module 04: Practice Assignment Learning Outcomes: Understand accounting principles and financial statement analysis. Identify key roles and responsibilities of accountants in various sectors. Apply budgeting techniques and grasp the importance of financial planning. Analyze financial markets, bonds, and manage financial risks effectively. Evaluate investment opportunities and conduct risk assessments. Demonstrate proficiency in auditing procedures and fraud detection. Accreditation All of our courses are fully accredited, including this Bookkeeping and Accounting Essentials Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Bookkeeping and Accounting. Certification Once you've successfully completed your Bookkeeping and Accounting Essentials Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Bookkeeping and Accounting Essentials Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Bookkeeping and Accounting Essentials Course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Bookkeeping and Accounting Essentials Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Bookkeeping and Accounting Essentials Course is ideal for: Graduates seeking foundational knowledge in accounting. Professionals aiming to enhance their financial acumen. Entrepreneurs interested in managing their business finances effectively. Career changers looking to explore opportunities in finance. Individuals aspiring to pursue a career in auditing or investment analysis. Requirements Learners do not require any prior qualifications to enrol on this Bookkeeping and Accounting Essentials Course. You just need to have an interest in Bookkeeping and Accounting Essentials Course. Career path After completing this Bookkeeping and Accounting Essentials Course you will have a variety of careers to choose from. The following job sectors of Bookkeeping and Accounting Essentials Course are: Accountant - £25K to 45K/year. Financial Analyst - £30K to 55K/year. Auditor - £28K to 50K/year. Budget Analyst - £26K to 45K/year. Investment Manager - £35K to 70K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Bookkeeping and Accounting Essentials Course
Delivered Online On Demand1 hour
£15

British Sign Language for Beginners - CPD Certified | Live Zoom Class

By Lead Academy

In this course, you will learn crucial British Sign Language vocabulary, grammar, and conversational abilities. In addition, you will discover more about deaf culture and gain a deeper understanding of the difficulties faced by those who have hearing loss. This Course At A Glance Live Zoom classes with an expert BSL tutor, Adam Linsdell. Gain an extensive understanding of fingerspelling and several greetings. Discover the deaf culture and deaf awareness in depth. Acquire knowledge of several commonly used questions, basic conversations, and more. High-Quality resources that will help you to learn BSL easily. CPD-accredited certificates recognised by employers and professional organisations. Enhance your communication skills through practical exercises. British Sign Language for Beginners Course Overview Do you want to start your learning journey in British Sign Language? Our new curriculum for the CPD Accredited BSL Beginners Course is designed to provide a comprehensive foundation in British Sign Language. With our experienced instructors, you will learn essential vocabulary, grammar, and conversational skills to communicate with the Deaf community confidently. Additionally, our interactive ZOOM Live sessions and face-to-face practical exercises will enhance your understanding and fluency in BSL. Our curriculum is designed to cater to both beginners and those with prior knowledge of singing. You'll learn the basics through a guided approach and develop your skills with practical exercises and real-life scenarios. Our ZOOM live lessons span over 10 hours, with 2 hours per week. By the end of this course, you will be equipped with the necessary tools to communicate with the Deaf community and create meaningful connections effectively. British Sign Language for Beginners, Autumn 2024 Please book your place in advance Weekly via Zoom Online Live Class. You can attend the class online from home/workplace. Day & Time: 10:00 am – 12:00 pm (Thursday, 2 hours per week) Class Starts: August 29, 2024 – September 26, 2024 Venue: Zoom Online Teacher: Adam Linsdell Contact us for more information. Who should take this course? This course is designed for people, groups, or organizations that want to improve their interaction with deaf coworkers, clients, friends, and family. It is also ideal for those interested in learning sign language as a means of communication or for personal enrichment. Whether you are a beginner or have some knowledge of sign language, this course will provide you with the necessary skills to effectively communicate with the deaf community. Learning Outcomes Upon completion of the BSL Beginners Course, participants will achieve the following learning outcomes: Gain extensive knowledge of deaf culture and BSL. Utilise communication tactics with deaf people. Identify communication aids and accessibility provisions for deaf people, and explain equality legislation. Fingerspell names and unfamiliar words with confidence and accuracy, facilitating effective communication. Develop short conversations and ask questions about a range of simple, everyday topics, enabling meaningful interactions and connections. Demonstrate a basic vocabulary for greetings, meeting people, and number signs. Be able to express ideas and engage in basic communication in BSL. Join us and embark on an exciting learning journey that will open doors to a whole new world of communication. Enrol in the Introduction to BSL Beginners Course - CPD Certified Zoom Live, F-to-F Training Now! Course Curriculum The history of deafness and the origins of sign language We look back through history and consider how attitudes and policies impact deaf people then and now. As we delve into the history of deafness, it becomes evident that societal attitudes and policies have played a significant role in shaping the experiences of deaf individuals. Experiences of deafness You'll gain an insight into unique communities that identify not as a group with a disability but as cultural minorities with their own language. By understanding these communities and their experiences, we can challenge the notion that deafness is solely a disability and instead recognize it as a diverse and valuable aspect of human diversity. Statistics around hearing loss Learn about the Statistics around hearing loss that will also help you realise how important it is to learn BSL. Understanding these statistics can provide a broader perspective on the prevalence and impact of this condition. Communication tactics: Understanding the best communication tactics with deaf people is crucial in fostering effective and inclusive interactions. By utilizing methods such as sign language interpretation, visual aids, and assistive technologies, we can bridge the communication gap and create a more inclusive society for individuals with hearing loss. Communications aids and support You will learn about some commonly available communication aids and support from qualified communication-support professionals, including technology such as real-time speech-to-text. Technology and equipment Learn about the technology and equipment we can use while communicating with deaf people. This includes devices like hearing aids, cochlear implants, and video relay services, which enable individuals with hearing loss to communicate effectively. Access and Equality Legislation We look at why equal access is important, the effectiveness of lipreading, guidance on good communication, and adjustments related to deafness. Greetings Learn essential BSL greetings to initiate conversations and create a welcoming atmosphere. These greetings include basic phrases such as "hello," "good morning," "how are you?" and more which are essential for establishing rapport and building relationships with deaf individuals. The BSL Alphabet and Fingerspelling Master the BSL alphabet and develop the ability to fingerspell words accurately, facilitating clear communication of names and unfamiliar vocabulary. This skill will enhance your overall fluency in BSL and make conversations more inclusive and accessible for everyone involved. Meeting People Acquire the skills to introduce yourself and engage in basic conversations, enabling you to establish connections and build rapport with the deaf community. These skills will not only help you in social settings but also in professional environments where you may need to interact with deaf individuals. Questions Develop proficiency in asking questions using sign language, allowing for effective communication and understanding in various contexts. It enables you to gather information, clarify doubts, and engage in meaningful conversations, fostering stronger connections and relationships with deaf individuals. Numbers Explore the world of numbers in BSL, equipping you with the knowledge to express numerical concepts accurately. This skill is particularly useful in educational settings, as it allows you to teach and learn mathematical concepts using sign language. Additionally, understanding numbers in BSL can also be beneficial in professional settings, such as when discussing age, quantities, financial matters, or analysing data. Basic Conversations Enhance your conversational skills by learning vocabulary and phrases related to simple, everyday topics, empowering you to engage in meaningful exchanges. By improving your conversational skills in BSL, you can confidently communicate with deaf individuals and create inclusive environments. This can be especially valuable in social settings or when working in customer service roles where effective communication is essential. Customised Content (Depending on Participant's Interests) The course content can be tailored to your interests, allowing for exploration of areas such as colours, animals, and travel within the context of BSL. Learning BSL can also provide a deeper understanding of deaf culture and foster empathy toward the challenges faced by the deaf community. Moreover, being able to communicate in BSL can open up new opportunities for personal and professional growth, such as volunteering or working in organisations that support the deaf community. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully completing the live training, you will be eligible to receive your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version as well as hardcopy version at a free of cost.   FAQs How long is the BSL Beginners Training Course? The BSL Beginners Course is typically a 10-hour program. How many levels are there in BSL? In BSL, there are six levels that individuals can progress through to develop their signing skills. Each level builds upon the previous one, allowing individuals to gradually expand their vocabulary, grammar, and fluency in the language. These levels provide a structured framework for learning BSL and enable individuals to achieve proficiency in both receptive and expressive signing abilities. Are there any prerequisites for enrolling in the course? No, there are no prerequisites for enrolling in the BSL Beginners Training Course. It is designed for individuals with no prior knowledge of British Sign Language. Is there a certificate provided upon completion of the course? Yes, upon completion of the course, you will receive a certificate of completion. This certificate can be used to showcase your proficiency in British Sign Language to potential employers or educational institutions. What is the duration of each live Zoom session? The duration of each live Zoom session is typically two hours. This allows for a focused and interactive learning experience while accommodating busy schedules. How many students are typically in each class? Typically, there are around 10 -15 students in each class. This class size allows for individual attention from the instructor and promotes a collaborative learning environment among peers. How do I start learning BSL? To start learning British Sign Language (BSL), you can enrol in an Introduction to British Sign Language - BSL Zoom Live Course offered by Lead Academy or find online resources that offer introductory lessons. It is important to practise regularly and immerse yourself in the language by interacting with the Deaf community or joining sign language clubs. Lead Academy's Zoom classes provides you with an interactive learning experience where you can practise your signing skills with a qualified instructor and fellow learners. Why is BSL important? BSL is important because it allows deaf individuals to communicate effectively and participate fully in society. It is their native language and provides them with a means to express themselves, access information, and engage in social interactions. Additionally, BSL promotes inclusivity and helps bridge the communication gap between deaf and hearing individuals, fostering understanding and equality.

British Sign Language for Beginners - CPD Certified | Live Zoom Class
Delivered Online On Demand1 hour
£139

Early Writers: 6-7 year olds

By Creative Writing with Hannah

These groups are for emerging young writers and will ensure your child loves writing from the beginning! We will play games, laugh and have lots of fun exploring imaginative ideas and beginning to structure a story. For this class your child needs to be able to write at least one sentence on their own. 4 children maximum fully interactive weekly 55 minute lessons qualified, expert teacher optional homework set weekly additional resources set via online classroom lesson recordings for absent students written progress reports three times per year Classes are £90 per month

Early Writers: 6-7 year olds
Delivered OnlineFlexible Dates
£90

Report Writing Course

By Compete High

📄 Report Writing Training Course Overview: Transform Your Reports into Masterpieces Ready to take your report writing skills to the next level? Our comprehensive 'Report Writing Training' course is your key to crafting impactful and professional reports. From the fundamentals to advanced editing techniques, this course is designed to empower you with the skills needed to communicate information effectively through written reports. 📝 Module 1: Introduction to Report Writing Embark on your journey with a foundational understanding of the principles of effective report writing. Explore the purpose, significance, and various types of reports. Gain insights into tailoring your reports to different audiences and purposes, setting the stage for mastery in report creation. 🗂️ Module 2: Planning and Structuring a Report Learn the art of strategic planning and structuring for impactful reports. Discover how to outline your content, establish clear objectives, and create a logical flow of information. Master the skills to develop a well-organized structure that captivates your audience and enhances comprehension. 📊 Module 3: Collecting and Analyzing Data Delve into the core of report creation by understanding the importance of data collection and analysis. Learn effective methods for gathering relevant information, evaluating data accuracy, and drawing meaningful conclusions. Develop the skills to present data in a compelling and insightful manner. 📄 Module 4: Writing the Report Unlock the secrets to creating clear, concise, and compelling reports. Explore writing techniques that enhance readability, convey complex ideas, and maintain the interest of your audience. Master the art of using language effectively to convey your message with precision and impact. ️ Module 5: Editing and Proofreading Polish your reports to perfection with advanced editing and proofreading techniques. Learn how to review your work critically, identify errors, and refine your writing for clarity and coherence. Develop an eye for detail to ensure your reports meet the highest standards of professionalism. 🌐 Why Choose Our Report Writing Training Course? Practical Application: Hands-on exercises and real-world scenarios for practical skill development. Expert Guidance: Learn from seasoned writers and editors with extensive experience. Interactive Learning: Engage in activities designed to enhance your report writing dynamically. Career Advancement: Open doors to diverse opportunities where effective written communication is essential. 📈 Enroll Now and Transform Your Report Writing Skills! Don't miss the opportunity to become a skilled and influential report writer. Our Report Writing Training course is your gateway to mastering the art of effective written communication. Enroll now and unlock the keys to creating reports that stand out and make a lasting impact! Course Curriculum Module 1_ Introduction to Report Writing. Introduction to Report Writing. 00:00 Module 2_ Planning and Structuring a Report. Planning and Structuring a Report. 00:00 Module 3_ Collecting and Analyzing Data. Collecting and Analyzing Data. 00:00 Module 4_ Writing the Report. Writing the Report. 00:00 Module 5_ Editing and Proofreading. Editing and Proofreading. 00:00

Report Writing Course
Delivered Online On Demand5 hours
£4.99

Customer Service Diploma Level 3 With Complete Career Guide Course

5.0(2)

By Training Express

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Customer Service Diploma Level 3 With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Diploma in Environmental Awareness Training - Level 2 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Environmental Awareness Training - Level 2 (QLS Endorsed)
Delivered Online On Demand3 days
£15