The Duty Manager Training Course is designed to prepare individuals for the dynamic demands of frontline leadership roles in modern service environments. Whether supervising daily operations, supporting teams, or maintaining workplace standards, this course provides essential knowledge for anyone looking to excel in a duty management role. From service management to effective team leadership, retail oversight, and customer-facing responsibilities, each module has been developed to cover core management principles with a focus on communication, operational strategy, and structured oversight. With modules covering everything from health and safety awareness to managing workplace communication and facilitating effective meetings, this training package supports learners in gaining a deep understanding of what it takes to oversee shift-based operations with confidence. It’s well-suited for those stepping into supervisory roles or seasoned team members aiming to formalise their knowledge. Every part of the course has been tailored for online learning, allowing you to build your knowledge at your own pace, wherever you are. Whether you work in retail, hospitality, facilities, or service-based sectors, this course offers the managerial grounding needed to take responsibility with clarity and professionalism. Key Features of Duty manager Bundle CPD Accredited Duty manager Course Instant PDF certificate Fully online, interactive Duty managercourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Duty manager Bundle course to excel! To become successful in your profession, you must have a specific set of Duty manager skills to succeed in today's competitive world. In this in-depth Duty managertraining course, you will develop the most in-demand Duty manager skills to kickstart your career, as well as upgrade your existing knowledge & skills. Duty manager Curriculum Course 01: Service Manager Course 02: Team Leader & Management Training Course 03: Operations Management - Advanced Diploma Course 04: Customer Service Course 05: Facilities Management and Workplace Services Course 06: Workplace Communication Management Course 07: Compliance and Risk Management Course Course 08: Retail Management Course 09: Level 3 Health & Safety In The Workplace Training Course 10: Facilitating High Performing Meetings Accreditation This Duty manager bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Duty manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Duty manager basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Duty manager Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Freelance Masterclass - Become An Expert Copywriter will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Freelance Masterclass - Become An Expert Copywriter will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Freelance Masterclass - Become An Expert Copywriter and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Freelance Masterclass - Become An Expert Copywriter is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Freelance Masterclass - Become An Expert Copywriter. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Freelance Masterclass - Become An Expert Copywriter will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Preview of Course 00:05:00 Section 02: Freelance Masterclass - Become An Expert Copywriter Getting Started as a Copywriter 00:03:00 Skills Needed by a Copywriter 00:03:00 Communicating With Your Prospect to Improve Conversion Rate 00:04:00 Making and Closing a Deal 00:03:00 Niches That Use Copywriters 00:04:00 Becoming a Freelance Copywriter 00:04:00 Section 03: Getting Started as a Copywriter Polished writing skills 00:05:00 Headline creation 00:03:00 Awareness of user experience 00:04:00 Specialization 00:03:00 Marketing awareness 00:04:00 Section 04: Becoming a Freelance Copywriter Flexibility With Your Time 00:05:00 Wear Whatever You Want When You Work 00:03:00 Location 00:05:00 Your Own Boss 00:04:00 An unlimited income 00:03:00 Section 05: Communicating With Your Prospect to Improve Conversion Rate Map Your Audience Personas 00:03:00 Leverage Persuasive Hacks 00:04:00 Write Instant-Clarity Headlines 00:04:00 Leverage the AIDA Strategy 00:05:00 Improve Click-Through Rates 00:04:00 Section 06: Making and Closing a Deal The Ever Popular Call to Action 00:04:00 Creating a Sense of Urgency 00:03:00 5 tips for writing compelling copy 00:03:00 Don't Forget a Guarantee 00:04:00 Be Persuasive from Start to Finish 00:04:00 Section 07: Niches That Use Copywriters Break Into the Self-Improvement Market 00:04:00 Fundraising - Selling Your Services to Non-Profit Companies 00:04:00 Health Copywriting- Working to Improve People's Lives 00:03:00 Financial Services 00:03:00 Christian Market - Writing for a Higher Purpose 00:03:00 Section 08: Skills Needed by a Copywriter A Sense Of Adventure And Curiosity 00:03:00 Stellar Research Skills 00:04:00 The Ability To Create Something New, Even If It's Old 00:03:00 An Understanding Of User Experience 00:04:00 Create Empathy, Even If You're Not An Empathetic Person 00:04:00 Section 09: Conclusion Review of Course 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Sales and Marketing: Sales and Marketing Diploma Are you trying to find the best professional sales and marketing diploma? Enrol in our top-notch sales and marketing diploma for advantages in the digital age. This sales and marketing diploma covers multi-level marketing fundamentals as well as a general summary. This sales and marketing diploma covers sales principles, sales techniques, and team motivation. Moreover, the sales and marketing diploma includes instruction in in-person sales strategies and information on lead generation and prospecting. This sales and marketing diploma also helps to improve your fundamental soft skills and body language as a sales manager. This sales and marketing diploma elaborates on online marketing, negotiating techniques, and communication methods. Enrol in our sales and marketing diploma for a general overview of how to run an effective social media marketing campaign and the overall field! Learning outcome of sales and marketing diploma This sales and marketing diploma helps to understand: Marketing basics, multi-level marketing, and a broad overview of this sales and marketing diploma course. This sales and marketing diploma explains sales fundamentals, sales secrets, and how to motivate sales teams. In-person sales techniques are a part of this sales and marketing diploma. This sales and marketing diploma explains prospecting and lead generation. Through this sales and marketing diploma, you can enhance your basic soft skills and body language as sales manager. Communication strategies, internet marketing, and negotiation skills are elaborated on in this sales and marketing diploma. How to operate efficient social media marketing is broadly described in this sales and marketing diploma. Special Offers of this Sales and Marketing: Sales and Marketing Diploma Course This Sales and Marketing: Sales and Marketing Diploma Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Diploma Course Instant access to this Sales and Marketing: Sales and Marketing Diploma Course Get FREE Tutor Support to this Sales and Marketing: Sales and Marketing Diploma Course Sales and Marketing: Sales and Marketing Diploma Looking to elevate your career in sales and marketing? Our Sales and Marketing: Sales and Marketing Diploma is the perfect choice for professionals aiming to excel in this dynamic field. With this Sales and Marketing: Sales and Marketing Diploma, you'll master multi-level marketing fundamentals, gaining deep insights into sales principles, effective techniques, and how to motivate a team for peak performance. Our Sales and Marketing: Sales and Marketing Diploma also delves into in-person sales strategies, lead generation, and prospecting, ensuring you’re equipped to close deals and grow your client base. Enhance your soft skills, perfect your body language, and learn cutting-edge online marketing, negotiation tactics, and communication strategies. Make the smart move with our Sales and Marketing: Sales and Marketing Diploma and transform your professional potential. Who is this course for? Sales and Marketing: Sales and Marketing Diploma It is possible for learners to enrol in this sales and marketing diploma without having any prior knowledge of this field. Requirements Sales and Marketing: Sales and Marketing Diploma To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements. To join in our Sales and Marketing: Sales and Marketing Diploma Course, you must have a strong command of the English language. To successfully complete our Sales and Marketing: Sales and Marketing Diploma Course, you must be vivacious and self driven. To complete our Sales and Marketing: Sales and Marketing Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sales and Marketing: Sales and Marketing Diploma Course. Career path Sales and Marketing: Sales and Marketing Diploma You can employ yourself as a sales executive, sales manager, marketing executive, sales executive, and in other related roles after finishing the Sales and Marketing: Sales and Marketing Diploma diploma.
Marketing is the heartbeat of any business strategy—shaping how brands connect with people, build trust, and generate demand. This CPD-accredited course explores the core principles and modern techniques of marketing, helping learners understand how powerful messaging, targeted campaigns, and customer engagement drive success. From exploring traditional and digital marketing types to understanding the marketing funnel and communication strategies, the course equips learners with the knowledge to think commercially and act with purpose in any marketing context. Whether you're aiming to improve your brand visibility, communicate more effectively with customers, or avoid common marketing pitfalls, this course lays the groundwork. You'll discover how to align goals with strategies, apply the marketing mix intelligently, and make informed decisions across various marketing channels. Structured in accessible modules, it’s an ideal learning journey for anyone looking to develop a sharp and confident approach to modern marketing—without needing to step into a classroom. Course Curriculum: Module One: What is Marketing? Module Two: Common Marketing Types (I) Module Three: Common Marketing Types (II) Module Four: The Marketing Mix Module Five: Communicating the Right Way Module Six: Customer Communications Module Seven: Marketing Goals Module Eight: The Marketing Funnel Module Nine: Marketing Mistakes (I) Module Ten: Marketing Mistakes (II) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Marketing - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Marketing - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing - CPD Accredited training.
The Entrepreneurship: From Business Idea to Action course helps you turn your ideas into real businesses. You will learn how to think like an entrepreneur, generate ideas, write a business plan, and understand what makes businesses succeed or fail. This course also covers fundraising, innovation, and sustainable entrepreneurship. It is easy to follow and gives you clear steps to start and grow your own venture. Course Curriculum ✓ Module 01: Introduction to Entrepreneurship ✓ Module 02: Entrepreneurship and Innovation ✓ Module 03: The Entrepreneurial Mindset ✓ Module 04: Introduction to Idea Generation ✓ Module 05: Business Models ✓ Module 06: Writing and Evaluating Business plan ✓ Module 07: Fundraising ✓ Module 08: The Reasons Why New Businesses Fail ✓ Module 09: Green Entrepreneurship: A Sustainable Development Challenge Learning Outcomes Understand the basics of entrepreneurship. Develop the mindset of a successful entrepreneur. Learn how to generate and shape business ideas. Understand different types of business models. Write and assess a business plan with confidence. Discover how to raise funds for your business. Know what common mistakes lead to business failure. Explore how innovation drives new ventures. Understand the importance of green entrepreneurship. Build a plan of action to launch your own business. Who is this course for? This course is for anyone who wants to start a business or has an idea and doesn’t know where to begin. It suits students, career changers, freelancers, and small business owners who want to learn simple steps to turn their ideas into action. Eligibility Requirements You don’t need any business background to join. If you have an idea or the drive to learn, you can start this course today. Career Path This course prepares you for a future in self-employment, small business ownership, or working in startups. You can become an entrepreneur, business consultant, innovation officer, or take on roles in venture creation and development. (Learn more about this online course)
Design Thinking in Today's Organization Design Thinking is a great way for organizations to equip their project teams to better manage ambiguity in innovative environments, navigate complex problems, experiment rapidly, communicate more effectively, and increase the ability to respond to ever changing customer requirements. Additionally they will talk about how Design Thinking in action with the exclusive PMI Global Executive Council will engage the next generation of project leaders, known as "Global Executive Council NextPerts" and their development of a Benefits Thinking Movement. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement
Leading through chaos isn’t about shouting louder—it’s about structured decisions, clear thinking, and fewer headaches. This bundle prepares leaders and coordinators for the sharp end of management, featuring operations, leadership, problem-solving, negotiation, and project control. Whether it's about reacting in a calm, collected manner or knowing how to move a project forward when everyone else has frozen in place, this bundle gives you the kind of grounding that keeps things moving. Not dramatic—just dependable, focused, and sensibly structured to help in unpredictable situations. Learning Outcomes: Learn how to lead teams in unexpected or high-pressure scenarios. Understand key roles in project and operations leadership. Improve clarity in managing business emergencies or changes. Develop structured responses to complex work-related problems. Use negotiation to resolve tense or delayed situations. Strengthen planning and delivery through project frameworks. Who is this Course For: Emergency planning or crisis response professionals. Managers overseeing projects with tight deadlines or risk. Staff involved in urgent team leadership or coordination. Supervisors needing structured emergency responses. Professionals with responsibility for team decision-making. Team leads working under high-pressure environments. Individuals handling staff during unexpected situations. Those supporting operations under tight constraints. Career Path: Emergency Planning Manager – Average Salary: £46,000 Project Manager (Crisis-Focused) – Average Salary: £50,000 Operations Leader – Average Salary: £44,000 Incident Response Coordinator – Average Salary: £42,000 Team Manager (Emergency Services) – Average Salary: £39,000 Risk and Strategy Analyst – Average Salary: £45,000
The Video Editing Essentials for Marketers Mini Bundle is designed for content creators and marketers who need videos that don’t just fill space—they make an impact. Covering Adobe Premiere Pro, drawing, animation, video development, and social media strategy, this course focuses on visuals that speak the right language in the scroll-happy world of digital marketing. Whether you're shaping ads, reels, or brand videos, this bundle gives you the skills to stitch together bold, clean content that gets attention. If your marketing plan includes motion and messaging, this is your toolkit—minus the fluff and unnecessary drama. Learning Outcomes: Edit and export polished videos using Adobe Premiere Pro. Animate simple visuals for engaging brand content. Use drawing to plan layouts and content flow. Build short-form video ideas for social platforms. Understand timing and visuals for audience retention. Align editing skills with broader marketing content goals. Who Is This Course For: Marketing professionals needing sharper video editing skills. Social media managers working with visual brand content. Freelancers handling video and content projects alone. Small business owners creating social marketing content. Brand builders aiming for better visual storytelling. Designers interested in branching into video editing. Content assistants managing brand visuals for teams. Anyone tired of shaky, awkward brand video uploads. Career Path: Marketing Video Editor – £34,000/year Social Media Content Creator – £30,000/year Digital Content Assistant – £28,000/year Brand Visual Coordinator – £32,000/year Motion Design Intern – £26,000/year Creative Assistant (Marketing) – £29,000/year