Unlock Your Potential as a Learning & Skills Teacher with Our Level 5 Course This qualification is for those looking to teach in Further Education and Skills Sector (FES), usually in settings where students are aged 16 and above whether that is in FE colleges (whether general or specialist), independent training providers (ITPs), Adult Community Learning (ACL) providers or offender learning. In their daily work, A learning & Skills teacher interacts with other teachers and FES professionals and students of different ages, abilities, backgrounds, and ambitions. Also interacting with employers and stakeholders. Teachers who are specialists in a particular technical or vocational subject, sector or occupation will typically maintain close working relationships with others working in their industry/sector and keep their own knowledge and skills up to date. Learn about the Cavity Training Learning & Skills Teacher Course This qualification allows candidates to learn, develop and practice the skills required to prepare each of their students for progression to/or within employment or to further study. To deliver to a diverse group of students, including those with special educational needs. Fees This course can be completed as an government funded apprenticeship, through Cavity Training, or as a privately funded course for £4500. You can either pay as a lump sum or alternatively, you can split into 12 instalments. Entry requirements Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. Structure To achieve the qualification the learner must compile a portfolio of evidence during the on-program period of the apprenticeship, which will typically contain 15 discrete pieces of evidence. Two pieces of evidence should be records of observations of the apprentice teaching, with the accompanying lesson plan, and support materials for the observed lesson. The lesson observations must have been carried out by an experienced teaching practitioner in the capacity of a manager. With a final professional discussion. Knowledge Our course is delivered via live training webinars with specialist tutors. Skills and Behaviours You will be appointed a designated Learning & Skills Tutor, who will coach you through your qualification and complete regular assessments with you to support you to complete your qualification. You will have weekly contact from your Tutor. How we compare with our competitors? Don't just take our word for it, here is what our staff think Bridget I did my course years ago. It was classroom based one night per week. I think I would prefer to be more ‘hands on’ like it is now. Cavity really are a great company to work for. I truly believe that there expertise will ensure the next generation are amazing! Gina I did mine over an apprenticeship but the company my employer used wasn’t great and I didn’t get much support. Although I passed I can only imagine the length that Cavity have gone to to ensure that the students feel supported. As an employee, its super! Enquire Today
Duration 5 Days 30 CPD hours This course is intended for The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration. Overview Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge: 1. Architectural Concepts & Design Requirements 2. Cloud Data Security 3. Cloud Platform & Infrastructure Security 4. Cloud Application Security 5. Operations 6. Legal & Compliance The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge. 1 - Architectural Concepts and Design Requirements Cloud Computing Concepts Cloud Reference Architecture Cloud Computing Security Concepts Design Principles of Secure Cloud Computing Trusted Cloud Services 2 - Cloud Data Security CSA (Cloud Security Alliance) Cloud Data Lifecycle Cloud Data Storage Architectures Data Security Strategies Data Discovery and Classification Technologies Protecting Privacy and PII (Personally Identifiable Information) Data Rights Management Data Retention, Deletion, and Archiving Policies Auditability, Traceability, and Accountability of Data Events 3 - Cloud Platform and Infrastructure Security Cloud Infrastructure Components Cloud Infrastructure Risks Designing and Planning Security Controls Disaster Recovery and Business Continuity Management 4 - Cloud Application Security The Need for Security Awareness and Training in application Security Cloud Software Assurance and Validation Verified Secure Software SDLC (Software Development Life Cycle) Process Secure SDLC Specifics of Cloud Application Architecture Secure IAM (Identity and Access Management) Solutions 5 - Operations Planning Process for the Data Center Design Installation and Configuration of Physical Infrastructure for Cloud Environment Running Physical Infrastructure for Cloud Environment Managing Physical Infrastructure for Cloud Environment Installation and Configuration of Logical Infrastructure for Cloud Environment Running Logical Infrastructure for Cloud Environment Managing Logical Infrastructure for Cloud Environment Compliance with Regulations and Controls Risk Assessment for Logical and Physical Infrastructure Collection, Acquisition, and Preservation of Digital Evidence Managing Communication with Stakeholders 6 - Legal and Compliance Legal Requirements and Unique Risks within the Cloud Environment Relevant Privacy and PII Laws and Regulations Audit Process, Methodologies, and Required Adaptions for a Cloud Environment Implications of Cloud to Enterprise Risk Management Outsourcing and Cloud Contract Design Vendor Management
ICA Professional Postgraduate Diploma in Financial Crime Compliance (FCC) Course This leadership programme has been designed to sharpen the strategic skills of senior practitioners and those aspiring to hold the highest anti-money laundering/financial crime position within a firm. This expert qualification offers: Specialist knowledge - the highest level in the field Strategic thinking - helps your leadership ambitions Innovation - explores new ideas, best practice, and future developments from a global perspective Fellowship of ICA - become automatically eligible for the highest grade of membership Networking - grow with other like-minded, senior professionals. With a focus on anti-money laundering, managing fraud and anti-bribery, and corruption, this qualification has helped hundreds of senior financial crime compliance professionals from all over the world unlock career growth opportunities. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. How will the course be delivered This course is delivered online with materials delivered for you to study in your own time and at your own pace. There will be eight 3-hour virtual masterclasses over four weekends and seven live virtual classrooms spread over the duration of the course. Upon successful completion of the course, course materials and assessment, you will be awarded the ICA Professional Postgraduate Diploma in Financial Crime Compliance (FCC). This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. Assessment This course will be assessed via: The production of 8 x 1000-1500 word masterclass commentaries: these are summaries of the key learning points outlined in the masterclasses and its impact on your own practice, which forms the reflective journal. A three hour competency-based interview, using information describing your career to date and other evidence you wish to submit to map your knowledge, skills and experience against the National Occupational Standards The syllabus covers a variety of key issues relevant at a senior level and is designed to provide an insight into risks and potential hurdles faced by your organisation. The syllabus is delivered by an exclusive series of high-profile masterclasses covering relevant topics. Standards, research and assessment Financial crime risks: science or art? Ethics, corporate governance & responsibility Managing the internal AML enemy Cyber security: threats to the organisation FinTech and financial crime compliance Fraud and internal threat Risk based approach: too busy or too afraid Sanctions: a changing landscape.
Providing evidence-based knowledge across five major areas, NASM’s revolutionary Certified Wellness Coach course dives into unique systematic processes to guide, support, and motivate clients to make lasting lifestyle changes. Through movement (fitness), nutrition, mental and emotional wellbeing, recovery and regeneration, and coaching, NASM’s Certified Wellness Coach course teaches you to help clients achieve positive behavior change with long-term values. This immersive health and wellness coach experience empowers you to apply a holistic approach to wellness in a variety of real-world scenarios. With actionable guidance from experts, this innovative platform creates an instructional environment that’s fun, engaging, and unique for your future as a health and wellness coach. From podcast-style interviews to a coaching simulation that helps you visualize potential client hurdles, you’ll get a thorough understanding of what’s needed to meet your clients’ goals alongside them. Guide your clients through whole-body practices as you work to create that wellness experience they are looking for.
Network forensics training course description This course studies network forensics-monitoring and analysis of network traffic for information gathering, intrusion detection and legal evidence. We focus on the technical aspects of network forensics rather than other skills such as incident response procedures etc.. Hands on sessions follow all the major sections. What will you learn Recognise network forensic data sources. Perform network forensics using: Wireshark NetFlow Log analysis Describe issues such as encryption. Network forensics training course details Who will benefit: Technical network and/or security staff. Prerequisites: TCP/IP foundation for engineers. Duration 3 days Network forensics training course contents What is network forensics? What it is, host vs network forensics, purposes, legal implications, network devices, network data sources, investigation tools. Hands on whois, DNS queries. Host side network forensics Services, connections tools. Hands on Windows services, Linux daemons, netstat, ifoconfig/ipconfig, ps and Process explorer, ntop, arp, resource monitor. Packet capture and analysis Network forensics with Wireshark, Taps, NetworkMiner. Hands on Performing Network Traffic Analysis using NetworkMiner and Wireshark. Attacks DOS attacks, SYN floods, vulnerability exploits, ARP and DNS poisoning, application attacks, DNS ANY requests, buffer overflow attacks, SQL injection attack, attack evasion with fragmentation. Hands on Detecting scans, using nmap, identifying attack tools. Calculating location Timezones, whois, traceroute, geolocation. Wifi positioning. Hands on Wireshark with GeoIP lookup. Data collection NetFlow, sflow, logging, splunk, splunk patterns, GRR. HTTP proxies. Hands on NetFlow configuration, NetFlow analysis. The role of IDS, firewalls and logs Host based vs network based, IDS detection styles, IDS architectures, alerting. Snort. syslog-ng. Microsoft log parser. Hands on syslog, Windows Event viewer. Correlation Time synchronisation, capture times, log aggregation and management, timelines. Hands on Wireshark conversations. Other considerations Tunnelling, encryption, cloud computing, TOR. Hands on TLS handshake in Wireshark.
Duration 5 Days 30 CPD hours This course is intended for The CHFI course will benefit: Police and other laws enforcement personnel Defense and Military personnel e-Business Security professionals Systems administrators Legal professionals Banking, Insurance and other professionals Government agencies Overview At the end of this course, you will possess the skills needed to: Understand the fundamentals of computer forensics Understand the computer forensic investigation process Describe in detail different types of hard disks and file systems Understand data acquisition and duplication Counteract anti-forensic techniques Leverage forensic skills in Windows, Linux, and Mac Investigate web attacks Understand dark web forensics Deploy forensic techniques for databases, cloud, and networks Investigate email crimes including malware Perform forensics in mobile and IoT environments Every crime leaves a digital footprint, and you need the skills to track those footprints. In this course, students will learn to unravel these pieces of evidence, decode them and report them. From decoding a hack to taking legal action against the perpetrators, they will become an active respondent in times of cyber-breaches. Computer Forensics in Today?s World 1.1. Understand the Fundamentals of Computer Forensics 1.2. Understand Cybercrimes and their Investigation Procedures 1.3. Understand Digital Evidence 1.4. Understand Forensic Readiness, Incident Response and the Role of SOC (Security Operations Center) in Computer Forensics 1.5. Identify the Roles and Responsibilities of a Forensic Investigator 1.6. Understand the Challenges Faced in Investigating Cybercrimes 1.7. Understand Legal Compliance in Computer Forensics Computer Forensics Investigation Process 2.1. Understand the Forensic Investigation Process and its Importance 2.2. Understand the Pre-investigation Phase 2.3. Understand First Response 2.4. Understand the Investigation Phase 2.5. Understand the Post-investigation Phase Understanding Hard Disks and File Systems 3.1. Describe Different Types of Disk Drives and their Characteristics 3.2. Explain the Logical Structure of a Disk 3.3. Understand Booting Process of Windows, Linux and Mac Operating Systems 3.4. Understand Various File Systems of Windows, Linux and Mac Operating Systems 3.5. Examine File System Using Autopsy and The Sleuth Kit Tools 3.6 Understand Storage Systems 3.7. Understand Encoding Standards and Hex Editors 3.8. Analyze Popular File Formats Using Hex Editor Data Acquisition and Duplication 4.1. Understand Data Acquisition Fundamentals 4.2. Understand Data Acquisition Methodology 4.3. Prepare an Image File for Examination Defeating Anti-forensics Techniques 5.1. Understand Anti-forensics Techniques 5.2. Discuss Data Deletion and Recycle Bin Forensics 5.3. Illustrate File Carving Techniques and Ways to Recover Evidence from Deleted Partitions 5.4. Explore Password Cracking/Bypassing Techniques 5.5. Detect Steganography, Hidden Data in File System Structures, Trail Obfuscation, and File Extension Mismatch 5.6. Understand Techniques of Artifact Wiping, Overwritten Data/Metadata Detection, and Encryption 5.7. Detect Program Packers and Footprint Minimizing Techniques 5.8. Understand Anti-forensics Countermeasures Windows Forensics 6.1. Collect Volatile and Non-volatile Information 6.2. Perform Windows Memory and Registry Analysis 6.3. Examine the Cache, Cookie and History Recorded in Web Browsers 6.4. Examine Windows Files and Metadata 6.5. Understand ShellBags, LNK Files, and Jump Lists 6.6. Understand Text-based Logs and Windows Event Logs Linux and Mac Forensics 7.1. Understand Volatile and Non-volatile Data in Linux 7.2. Analyze Filesystem Images Using The Sleuth Kit 7.3. Demonstrate Memory Forensics Using Volatility & PhotoRec 7.4. Understand Mac Forensics Network Forensics 8.1. Understand Network Forensics 8.2. Explain Logging Fundamentals and Network Forensic Readiness 8.3. Summarize Event Correlation Concepts 8.4. Identify Indicators of Compromise (IoCs) from Network Logs 8.5. Investigate Network Traffic 8.6. Perform Incident Detection and Examination with SIEM Tools 8.7. Monitor and Detect Wireless Network Attacks Investigating Web Attacks 9.1. Understand Web Application Forensics 9.2. Understand Internet Information Services (IIS) Logs 9.3. Understand Apache Web Server Logs 9.4. Understand the Functionality of Intrusion Detection System (IDS) 9.5. Understand the Functionality of Web Application Firewall (WAF) 9.6. Investigate Web Attacks on Windows-based Servers 9.7. Detect and Investigate Various Attacks on Web Applications Dark Web Forensics 10.1. Understand the Dark Web 10.2. Determine How to Identify the Traces of Tor Browser during Investigation 10.3. Perform Tor Browser Forensics Database Forensics 11.1. Understand Database Forensics and its Importance 11.2. Determine Data Storage and Database Evidence Repositories in MSSQL Server 11.3. Collect Evidence Files on MSSQL Server 11.4. Perform MSSQL Forensics 11.5. Understand Internal Architecture of MySQL and Structure of Data Directory 11.6. Understand Information Schema and List MySQL Utilities for Performing Forensic Analysis 11.7. Perform MySQL Forensics on WordPress Web Application Database Cloud Forensics 12.1. Understand the Basic Cloud Computing Concepts 12.2. Understand Cloud Forensics 12.3. Understand the Fundamentals of Amazon Web Services (AWS) 12.4. Determine How to Investigate Security Incidents in AWS 12.5. Understand the Fundamentals of Microsoft Azure 12.6. Determine How to Investigate Security Incidents in Azure 12.7. Understand Forensic Methodologies for Containers and Microservices Investigating Email Crimes 13.1. Understand Email Basics 13.2. Understand Email Crime Investigation and its Steps 13.3. U.S. Laws Against Email Crime Malware Forensics 14.1. Define Malware and Identify the Common Techniques Attackers Use to Spread Malware 14.2. Understand Malware Forensics Fundamentals and Recognize Types of Malware Analysis 14.3. Understand and Perform Static Analysis of Malware 14.4. Analyze Suspicious Word and PDF Documents 14.5. Understand Dynamic Malware Analysis Fundamentals and Approaches 14.6. Analyze Malware Behavior on System Properties in Real-time 14.7. Analyze Malware Behavior on Network in Real-time 14.8. Describe Fileless Malware Attacks and How they Happen 14.9. Perform Fileless Malware Analysis - Emotet Mobile Forensics 15.1. Understand the Importance of Mobile Device Forensics 15.2. Illustrate Architectural Layers and Boot Processes of Android and iOS Devices 15.3. Explain the Steps Involved in Mobile Forensics Process 15.4. Investigate Cellular Network Data 15.5. Understand SIM File System and its Data Acquisition Method 15.6. Illustrate Phone Locks and Discuss Rooting of Android and Jailbreaking of iOS Devices 15.7. Perform Logical Acquisition on Android and iOS Devices 15.8. Perform Physical Acquisition on Android and iOS Devices 15.9. Discuss Mobile Forensics Challenges and Prepare Investigation Report IoT Forensics 16.1. Understand IoT and IoT Security Problems 16.2. Recognize Different Types of IoT Threats 16.3. Understand IoT Forensics 16.4. Perform Forensics on IoT Devices
Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners preparing for or who currently perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. It is ideal for those roles within federal contracting companies and private sector firms whose mission or strategic objectives require the execution of Defensive Cyber Operations (DCO) or DoD Information Network (DoDIN) operation and incident handling. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. Overview In this course, you will identify, assess, respond to, and protect against security threats and operate a system and network security analysis platform. You will: Assess cybersecurity risks to the organization. Analyze the threat landscape. Analyze various reconnaissance threats to computing and network environments. Analyze various attacks on computing and network environments. Analyze various post-attack techniques. Assess the organization's security posture through auditing, vulnerability management, and penetration testing. Collect cybersecurity intelligence from various network-based and host-based sources. Analyze log data to reveal evidence of threats and incidents. Perform active asset and network analysis to detect incidents. Respond to cybersecurity incidents using containment, mitigation, and recovery tactics. Investigate cybersecurity incidents using forensic analysis techniques. This course covers network defense and incident response methods, tactics, and procedures that are in alignment with industry frameworks such as NIST 800-61r2 (Computer Security Incident Handling Guide), US-CERT's National Cyber Incident Response Plan (NCIRP), and Presidential Policy Directive (PPD)-41 on Cyber Incident Coordination. It is ideal for candidates who have been tasked with the responsibility of monitoring and detecting security incidents in information systems and networks, and for executing standardized responses to such incidents. The course introduces tools, tactics, and procedures to manage cybersecurity risks, defend cybersecurity assets, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and remediate and report incidents as they occur. This course provides a comprehensive methodology for individuals responsible for defending the cybersecurity of their organization. This course is designed to assist students in preparing for the CertNexus CyberSec First Responder (Exam CFR-410) certification examination. What you learn and practice in this course can be a significant part of your preparation. In addition, this course and subsequent certification (CFR-410) meet all requirements for personnel requiring DoD directive 8570.01-M position certification baselines: CSSP Analyst CSSP Infrastructure Support CSSP Incident Responder CSSP Auditor The course and certification also meet all criteria for the following Cybersecurity Maturity Model Certification (CMMC) domains: Incident Response (IR) Audit and Accountability (AU) Risk Management (RM) Lesson 1: Assessing Cybersecurity Risk Topic A: Identify the Importance of Risk Management Topic B: Assess Risk Topic C: Mitigate Risk Topic D: Integrate Documentation into Risk Management Lesson 2: Analyzing the Threat Landscape Topic A: Classify Threats Topic B: Analyze Trends Affecting Security Posture Lesson 3: Analyzing Reconnaissance Threats to Computing and Network Environments Topic A: Implement Threat Modeling Topic B: Assess the Impact of Reconnaissance Topic C: Assess the Impact of Social Engineering Lesson 4: Analyzing Attacks on Computing and Network Environments Topic A: Assess the Impact of System Hacking Attacks Topic B: Assess the Impact of Web-Based Attacks Topic C: Assess the Impact of Malware Topic D: Assess the Impact of Hijacking and Impersonation Attacks Topic E: Assess the Impact of DoS Incidents Topic F: Assess the Impact of Threats to Mobile Security Topic G: Assess the Impact of Threats to Cloud Security Lesson 5: Analyzing Post-Attack Techniques Topic A: Assess Command and Control Techniques Topic B: Assess Persistence Techniques Topic C: Assess Lateral Movement and Pivoting Techniques Topic D: Assess Data Exfiltration Techniques Topic E: Assess Anti-Forensics Techniques Lesson 6: Assessing the Organization's Security Posture Topic A: Implement Cybersecurity Auditing Topic B: Implement a Vulnerability Management Plan Topic C: Assess Vulnerabilities Topic D: Conduct Penetration Testing Lesson 7: Collecting Cybersecurity Intelligence Topic A: Deploy a Security Intelligence Collection and Analysis Platform Topic B: Collect Data from Network-Based Intelligence Sources Topic C: Collect Data from Host-Based Intelligence Sources Lesson 8: Analyzing Log Data Topic A: Use Common Tools to Analyze Logs Topic B: Use SIEM Tools for Analysis Lesson 9: Performing Active Asset and Network Analysis Topic A: Analyze Incidents with Windows-Based Tools Topic B: Analyze Incidents with Linux-Based Tools Topic C: Analyze Indicators of Compromise Lesson 10: Responding to Cybersecurity Incidents Topic A: Deploy an Incident Handling and Response Architecture Topic B: Mitigate Incidents Topic C: Hand Over Incident Information to a Forensic Investigation Lesson 11: Investigating Cybersecurity Incidents Topic A: Apply a Forensic Investigation Plan Topic B: Securely Collect and Analyze Electronic Evidence Topic C: Follow Up on the Results of an Investigation Additional course details: Nexus Humans CertNexus Certified CyberSec First Responder (CFR-410) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified CyberSec First Responder (CFR-410) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
This masterclass will help develop your confidence and knowledge in identifying and managing complex safeguarding issues.
Duration 5 Days 30 CPD hours This course is intended for The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to: Early-career IT professionals, IT managers, career changers, and career advancers Students and recent graduates Overview After completing this course, you will understand: Key concepts in cybersecurity, including information security and network security Information security threats, vulnerabilities, and attacks The different types of malware Identification, authentication, and authorization Network security controls Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability assessment, ethical hacking, penetration testing, configuration and asset management) Application security design and testing techniques Fundamentals of virtualization, cloud computing, and cloud security Wireless network fundamentals, wireless encryption, and related security measures Fundamentals of mobile, IoT, and OT devices and related security measures Cryptography and public-key infrastructure Data security controls, data backup and retention methods, and data loss prevention techniques Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic The incident handling and response process Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation Concepts in business continuity and disaster recovery Risk management concepts, phases, and frameworks EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to apply their knowledge and move into the skill development phase in the class itself. Upon completing the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles and techniques as well as hands-on exposure to the tasks required in real-world jobs. Course Outline Information Security Threats and Vulnerabilities Information Security Attacks Network Security Fundamentals Identification, Authentication, and Authorization Network Security Controls: Administrative Controls Network Security Controls: Physical Controls Network Security Controls: Technical Controls Network Security Assessment Techniques and Tools Application Security Virtualization and Cloud Computing Wireless Network Security Mobile Device Security Internet of Things (IoT) and Operational Technology (OT) Security Cryptography Data Security Network Troubleshooting Network Traffic Monitoring Network Log Monitoring and Analysis Incident Response Computer Forensics Business Continuity and Disaster Recovery Risk Management
This module aims to develop knowledge and understanding of the importance of customs documentation in the world of international trade to ensure both parties clearly understand the documentation that will be required in the import or export of goods or services.