4614 Courses in Cardiff delivered Online

Everything you need to know about onboarding customers onto your product Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way. The course includes onboarding exercises on a sample application for you to complete and review. Why attend this course? Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently. Who is this course for? This course is for anyone developing software and who needs to develop onboarding content. What will I learn? The different ways to guide users – and when to use them How to set your goals for onboarding Understanding and mapping the user journey How to prioritise the key onboarding actions How to write clearly, even if writing doesn’t come naturally Confidence in the work you produce Topics covered Introduction What is onboarding?The different types of onboardingWhy onboard?Why not onboard? About the project and exercises What is your goal? Who is your target audience? Information design and learning theory Designing for the key actionsOnboarding paths Customer journey mapping Types of guidance Writing the content Software tools for creating and delivering the content Testing and measuring it works Maintenance and governance Checklists Action plan for your first 90 days Delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course. Our expertise As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (7:43) Project for the exercises What is onboarding? (3:13) Why onboard? (12:03) Why not onboard? (5:06) What is your goal? (20:08) Who is your audience? (7:11) Information Design and learning theories (15:52) Journey mapping (21:46) Types of guidance (45:01) Onboarding outside the product (13:45) Writing the content (11:24) Software (23:52) Measuring (14:29) Governance (7:17) Summary (2:41) Next steps  Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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This course will teach you everything from scratch right from simple setups to complex solutions. If you want to master SSL and HTTPS in-depth, this course is for you! No prior knowledge of computer networks, encryption, or configuring web servers is required.

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This training includes four (4) three-hour lessons, for a total of 12 contact training hours. Each lesson will include presentations, videos, interactive exercises, and a quiz. 1- Ladder and Lift Safety: In this lesson, we learn about different ladder options and how to choose the appropriate ladder(s) for a PV installation, based on the specific job site and task (accessing different roof surfaces, running conduit, etc.). We discuss how to properly inspect, set up and use ladders, and through interactive exercises we evaluate different installation sites to determine the best location to set up an extension ladder to access the PV array. In the second part of this lesson, we identify equipment and methods for safely lifting PV modules (and other materials) to the roof, including ladder lifts, boom lifts, reach forklifts, scaffolding, and cranes. 2- Fall Protection: Here, we review OSHA fall protection requirements and present different equipment options for working safely AND efficiently on a PV job site. We discuss the differences between fall restraint, positioning, and fall arrest systems; look at different anchor options for roof surfaces commonly seen on PV installations; and via interactive exercises determine where to place those anchors on the roof. 3- PV Mounting Safety: In this lesson, we identify job site hazards specific to PV mounting work, from array layout through securing modules to the racking system. We go step-by-step through a roof-mounted PV installation and call out ways to eliminate and/or control hazards through safe work practices, engineering controls, and personal protective equipment (PPE). Through interactive exercises and videos, we show best practice methods to safely handle PV equipment and manage small parts on a sloped roof. 4- Solar Electric Safety: In the final lesson of this series, we take an in-depth look at electrical hazards specific to PV installation and maintenance work, and discuss the requirements of OSHA, the NEC, and NFPA 70E to assure safe working conditions. We discuss shock and arc flash hazards and identify protective measures (including PPE and lockout / tagout). We dive even further into lockout / tagout and safe electrical testing methods in our interactive exercises and videos.

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Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Data scraping is used to get the data available on different websites and APIs. This also involves automating the web flows to extract the data from different web pages. Data Scraping and Data Mining with Python is a well-designed course for beginners to develop a solid groundwork for the skills necessary.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited