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39184 Courses in Cardiff delivered Online

Telephone Customer Service Training

4.5(3)

By Studyhub UK

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Telephone Customer Service Training
Delivered Online On Demand5 hours 21 minutes
£10.99

Teaching & Raising Successful Kids

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Teaching & Raising Successful Kids mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Teaching & Raising Successful Kids bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Teaching & Raising Successful Kids bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Teaching & Raising Successful Kids Bundle consists of the following premium courses: Course 01: Teaching Assistant Diploma Course 02: Child Care Diploma Level 3 Course 03: Safeguarding and Child Protection Training Course 04: SEND Teaching Assistant Course 05: EYFS Teaching Assistant Course 06: Child Neglect Awareness & Protection Course 07: ADHD Awareness Course 08: Child Language Disorder (CLD) Course 09: Child Playwork Course 10: Phonics Teaching Certificate Course 11: Lesson Planning for Teaching Course 12: Leadership in Teaching Course 13: Positive Handling in Schools Course 14: Education and Pedagogy Course 15: Blended Learning Course for Teachers Course 16: Education Management Course 17: Learning to Learn - Super Learning Course 18: Educational Psychology Course 19: Understanding Autism Level 3 Course 20: Child Nutrition Course 21: Team Management Course 22: Problem Solving Skills Course 23: Mental Health Teaching Assistant Course 24: Health and Safety Training for School Administrators Course 25: Learning Disability Nursing Course 26: Nursery Nurse Course 27: Leadership Skills Course 28: Presentation Skills Course 29: Microsoft Office Course 30: Communication Skills Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Teaching & Raising Successful Kids mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Teaching & Raising Successful Kids to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Teaching & Raising Successful Kids bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Teaching & Raising Successful Kids bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Teaching Assistant Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Teaching & Raising Successful Kids
Delivered Online On Demand
£200

Teaching (Lesson Planning, Leadership & EYFS)

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Teaching (Lesson Planning, Leadership & EYFS) mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Teaching (Lesson Planning, Leadership & EYFS) bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Teaching (Lesson Planning, Leadership & EYFS) bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Teaching (Lesson Planning, Leadership & EYFS) Bundle consists of the following premium courses: Course 01: Teaching Assistant Diploma Course 02: The Complete Guide To Getting A Teaching Job Course 03: SEND Teaching Assistant Course 04: EYFS Teaching Assistant Course 05: Phonics Teaching Certificate Course 06: Remote Teaching Course 07: Lesson Planning for Teaching Course 08: Leadership in Teaching Course 09: Positive Handling in Schools Course 10: Mental Health Teaching Assistant Course 11: ADHD Awareness Course 12: Learning Disability Nursing Course 13: Nursery Nurse Course 14: Learning to Learn - Super Learning Course 15: Educational Psychology Course 16: Health and Safety Training for School Administrators Course 17: Child Language Disorder (CLD) Course 18: Blended Learning Course for Teachers Course 19: Understanding Autism Level 3 Course 20: Education Management Course 21: Education and Pedagogy Course 22: Child Playwork Course 23: Problem Solving Skills Course 24: Leadership Skills Course 25: Team Management Course 26: Child Neglect Awareness & Protection Course 27: Communication Skills Course 28: Presentation Skills Course 29: Microsoft Office Course 30: Cross-Cultural Awareness Training Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Teaching (Lesson Planning, Leadership & EYFS) mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Teaching (Lesson Planning, Leadership & EYFS) to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Teaching (Lesson Planning, Leadership & EYFS) bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Teaching (Lesson Planning, Leadership & EYFS) bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Teaching Assistant Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Teaching (Lesson Planning, Leadership & EYFS)
Delivered Online On Demand
£200

Medical Terminology Mastery: Essential Language for Healthcare Professionals

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Medical Terminology Mastery: Essential Language for Healthcare Professionals Mega Bundle** Medical Terminology Mastery: Essential Language for Healthcare Professionals Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Medical Terminology Mastery: Essential Language for Healthcare Professionals package online with Studyhub through our online learning platform. The Medical Terminology Mastery: Essential Language for Healthcare Professionals bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Medical Terminology Mastery: Essential Language for Healthcare Professionals course provides complete 360-degree training on Medical Terminology Mastery: Essential Language for Healthcare Professionals. You'll get not one, not two, not three, but twenty-five Medical Terminology Mastery: Essential Language for Healthcare Professionals courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Medical Terminology Mastery: Essential Language for Healthcare Professionals courses are yours for as long as you want them once you enrol in this course This Medical Terminology Mastery: Essential Language for Healthcare Professionals Bundle consists the following career oriented courses: Course 01: Medical Terminology Training Course 02: Healthcare GDPR Certificate Course 03: Paramedicine Study Course 04: Safe Handling of Medicines Course 05: Communication & Information Handling in Care Course 06: Essentials of European Medical Device Regulations Course 07: Medical Law Course 08: Anatomy and Physiology of Human Body Course 09: Medical Jargon for Healthcare Assistant Course 10: Care Certificate Preparation Course 11: Control and Administration of Medication Course 12: Phlebotomy Course 13: Medical Transcription Diploma Course 14: Introduction to Vaccination Course 15: Consent Training in Healthcare Course 16: Diabetes Awareness Training Course 17: ADHD Awareness Course 18: Autism & Dyslexia Awareness Training Course 19: Asperger Syndrome Awareness Course 20: Safety & Precautions in Medication Management Course 21: First Aid Training Course Course 22: Anaphylaxis and Basic Life Support (CSTF) Course 23: Death Verification: Procedures and Legal Considerations Course 24: Oxygen First Aid Training - Online Course Course 25: Paediatrician The Medical Terminology Mastery: Essential Language for Healthcare Professionals course has been prepared by focusing largely on Medical Terminology Mastery: Essential Language for Healthcare Professionals career readiness. It has been designed by our Medical Terminology Mastery: Essential Language for Healthcare Professionals specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Medical Terminology Mastery: Essential Language for Healthcare Professionals Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Medical Terminology Mastery: Essential Language for Healthcare Professionals bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Medical Terminology Mastery: Essential Language for Healthcare Professionals Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Medical Terminology Mastery: Essential Language for Healthcare Professionals Elementary modules, allowing our students to grasp each lesson quickly. The Medical Terminology Mastery: Essential Language for Healthcare Professionals course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Medical Terminology Mastery: Essential Language for Healthcare Professionals bundle, you really hit the jackpot. Here's what you get: Step by step Medical Terminology Mastery: Essential Language for Healthcare Professionals lessons One to one assistance from Medical Terminology Mastery: Essential Language for Healthcare Professionalsprofessionals if you need it Innovative exams to test your knowledge after the Medical Terminology Mastery: Essential Language for Healthcare Professionalscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Medical Terminology Mastery: Essential Language for Healthcare Professionals courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Medical Terminology Mastery: Essential Language for Healthcare Professionals certificate and transcript on the next working day Easily learn the Medical Terminology Mastery: Essential Language for Healthcare Professionals skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Terminology Mastery: Essential Language for Healthcare Professionals training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Medical Terminology Mastery: Essential Language for Healthcare Professionals Requirements To participate in this Medical Terminology Mastery: Essential Language for Healthcare Professionals course, all you need is - A smart device A secure internet connection And a keen interest in Medical Terminology Mastery: Essential Language for Healthcare Professionals Career path You will be able to kickstart your Medical Terminology Mastery: Essential Language for Healthcare Professionals career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Medical Terminology Mastery: Essential Language for Healthcare Professionals career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Medical Terminology Mastery: Essential Language for Healthcare Professionals
Delivered Online On Demand6 days
£279

Heart and Hands: The Essence of Care Work and Caregiving

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Heart and Hands: The Essence of Care Work and Caregiving Mega Bundle** Heart and Hands: The Essence of Care Work and Caregiving Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Heart and Hands: The Essence of Care Work and Caregiving package online with Studyhub through our online learning platform. The Heart and Hands: The Essence of Care Work and Caregiving bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Heart and Hands: The Essence of Care Work and Caregiving course provides complete 360-degree training on Heart and Hands: The Essence of Care Work and Caregiving. You'll get not one, not two, not three, but twenty-five Heart and Hands: The Essence of Care Work and Caregiving courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Heart and Hands: The Essence of Care Work and Caregiving courses are yours for as long as you want them once you enrol in this course This Heart and Hands: The Essence of Care Work and Caregiving Bundle consists the following career oriented courses: Course 01: Caregiver - Diploma in Caregiving Course 02: Resuscitation and Life Support: Vital Skills and Techniques Course 03: Ambulance and Emergency Care Assistant Certificate Course 04: Paediatric First Aid and Medical Emergency Training Course 05: Administration of Emergency Medical Gases Course 06: Falls and Injury Prevention Specialist Certification Course 07: Wound Care and Tissue Viability Course 08: Oxygen First Aid Training - Online Course Course 09: Infection Control Diploma Course 10: Practice Nurse & Infection Control Training Course 11: CSTF Patient Moving and Handling: Ensuring Safe Healthcare Practices Course 12: Mental Health Awareness and Psychiatric Disorders Course 13: Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment Course 14: Common Childhood Illnesses & Paediatric First Aid Level 2 Course 15: Parkinson's Disease: Diagnosis, Treatment, and Resources Course 16: Duty of Candour in Healthcare: Ethical Practices and Legal Obligations Course 17: Emergency Care Worker Course 18: Consent Training in Healthcare Course 19: Study Skills for Healthcare Course 20: Human Anatomy, Physiology and Medical Terminology Diploma Course 21: Respiratory Protection and Safety Training Course Course 22: Mental Health First Aid Certification Course 23: Psychological Wellbeing and Crisis Intervention Course 24: Child Safeguarding Level 3 Training Course 25: Safeguarding Children & Child Risk Assessment The Heart and Hands: The Essence of Care Work and Caregiving course has been prepared by focusing largely on Heart and Hands: The Essence of Care Work and Caregiving career readiness. It has been designed by our Heart and Hands: The Essence of Care Work and Caregiving specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Heart and Hands: The Essence of Care Work and Caregiving Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Heart and Hands: The Essence of Care Work and Caregiving bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Heart and Hands: The Essence of Care Work and Caregiving Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Heart and Hands: The Essence of Care Work and Caregiving Elementary modules, allowing our students to grasp each lesson quickly. The Heart and Hands: The Essence of Care Work and Caregiving course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Heart and Hands: The Essence of Care Work and Caregiving bundle, you really hit the jackpot. Here's what you get: Step by step Heart and Hands: The Essence of Care Work and Caregiving lessons One to one assistance from Heart and Hands: The Essence of Care Work and Caregivingprofessionals if you need it Innovative exams to test your knowledge after the Heart and Hands: The Essence of Care Work and Caregivingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Heart and Hands: The Essence of Care Work and Caregiving courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Heart and Hands: The Essence of Care Work and Caregiving certificate and transcript on the next working day Easily learn the Heart and Hands: The Essence of Care Work and Caregiving skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Heart and Hands: The Essence of Care Work and Caregiving training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Heart and Hands: The Essence of Care Work and Caregiving Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Heart and Hands: The Essence of Care Work and Caregiving course, all you need is - A smart device A secure internet connection And a keen interest in Heart and Hands: The Essence of Care Work and Caregiving Career path You will be able to kickstart your Heart and Hands: The Essence of Care Work and Caregiving career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Heart and Hands: The Essence of Care Work and Caregiving career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Heart and Hands: The Essence of Care Work and Caregiving
Delivered Online On Demand6 days
£279

ISO 14001 Internal Auditor

By Training Centre

  The IECB ISO 14001 Internal Auditor training course enables you to acquire the necessary competencies to conduct effective environmental management system (EMS) audits by applying widely recognized audit principles, procedures, and techniques. About This Course   This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing and integrates them into a comprehensive methodology which enables you to effectively plan and conduct ISO 14001 conformity assessment audits. In addition to providing a solid theoretical foundation, this training course adopts a practical approach by incorporating examples, exercises, and quizzes that help you practice the most important aspects of conformity assessment audits, such as the interpretation of ISO 14001 requirements in the context of an audit, the application of auditing principles and methods, the utilization of approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report. After completing the training course, you can sit for the exam. After passing the exam, you gain the 'Certified ISO 14001 Lead Auditor' credential, which validates your professional expertise and demonstrates that you have the knowledge and skills to audit environmental management systems that are based on the requirements of ISO 14001.   Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an environmental management system (EMS) based on ISO 14001 Interpret the ISO 14001 requirements for an EMS from the perspective of an auditor Evaluate the EMS conformity to ISO 14001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 14001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 14001 audit programme   Educational approach This training course is participant centred and: Elaborates theories, approaches, and best practices used in EMS audits Provides practical exercises which are based on scenarios inspired by real-life events Encourages interaction between the trainer and participants by means of questions and suggestions Provides quizzes consisting of stand-alone and scenario-based questions, tailored to prepare the participants for the certification exam   Course overview Module 1 Foundational principles and concepts of an environmental management system Module 2 Environmental management system requirements Module 3 Foundational audit concepts and principles Module 4 Preparing an ISO 14001 audit Module 5 Conducting an ISO 14001 audit Module 6 Closing an ISO 14001 audit Module 7 Operating an ISO 14001 audit programme   Course Agenda Day 1: Introduction to the environmental management system (EMS) and ISO 14001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities, Closing of the audit and the Certification exam Provided by   This course is Accredited by NACSand Administered by the IECB Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites   In order to fully benefit from this training course, participants should have an understanding of environmental concepts, ISO 14001, and audit principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   The ISO 14001 Internal Auditor training course is intended for: Auditors seeking to conduct internal EMS audits Managers or consultants seeking to master the EMS audit process Individuals responsible for maintaining conformity to the requirements of ISO 14001 in an organization Technical experts seeking to prepare for EMS audits Expert advisors in environmental management

ISO 14001 Internal Auditor
Delivered OnlineFlexible Dates
£1,250

ISO 9001 Internal Auditor

By Training Centre

  The IECB ISO 9001 Internal Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques. About This Course   This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables you to successfully plan, conduct, and close ISO 9001 conformity assessment audits. Apart from a theoretical basis, the training course also provides examples, exercises, and quizzes to help you practice the most important aspects of conformity assessment audits: interpretation of ISO 9001 requirements in the context of an audit, principles of auditing, application of audit methods, approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you successfully pass the exam, you gain the 'Certified ISO 9001 Internal Auditor' credential. This certificate validates your professional capabilities and demonstrates that you have the knowledge and skills to audit a QMS based on ISO 9001. Learning objectives By the end of this training course, the participant will be able to: Explain the foundational concepts and principles of a quality management system (QMS) based on ISO 9001 Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 9001 audit programme Educational approach This training course is participant centred and contains: Theories, approaches, and best practices used in ISO management system audits Lecture sessions illustrated with examples based on case studies Practical exercises based on a case study Interaction between participants by means of questions and suggestions Stand-alone and scenario-based quizzes, tailored to prepare the participants for the certification exam Course Overview Module 1 Foundational principles and concepts of a quality management system Module 2 Quality management system (QMS) requirements Module 3 Foundational audit concepts and principles Module 4 Preparing an ISO 9001 audit Module 5 Conducting an ISO 9001 audit Module 6 Closing an ISO 9001 audit Module 7 Managing an ISO 9001 Internal audit programme Course Agenda Day 1: Introduction to the quality management system (QMS) and ISO 9001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities, Closing of the Audit and the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites   The main requirements for participating in this training course are a foundational understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles. Provided by   This course is Accredited by NACSand Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   The ISO 9001 Internal Auditor training course is intended for: Auditors seeking to perform and lead QMS audits on behalf of their organisation bodies Professionals wishing to adopt a recognised methodology for conducting audits based on ISO 19011 Individuals responsible for maintaining conformity to the requirements of ISO 9001 Technical experts seeking to prepare for a QMS audit Professionals wanting to pursue a career in conformity assessment

ISO 9001 Internal Auditor
Delivered OnlineFlexible Dates
£1,250

Archaeology Level 5 QLS Endorsed Training

By Imperial Academy

Free Level 5 QLS Endorsed Certificate | CPD & CiQ Accredited | Audio Visual Training | Lifetime Access

Archaeology Level 5 QLS Endorsed Training
Delivered Online On Demand
£100

Puppy Dog Training Course Online

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 34 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dog training Understand the core competencies and principles of dog training Explore the various areas of dog training Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dog trainer Puppy Dog Training Course Online Master the skills you need to propel your career forward in dog training. This course will equip you with the essential knowledge and skillset that will make you a confident dog trainer and take your career to the next level. This comprehensive puppy dog training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this puppy dog training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective dog training practice and equip you with the essential skills, confidence and competence to assist you in the dog training industry. You'll gain a solid understanding of the core competencies required to drive a successful career in dog training. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for dog trainer or for people who are aspiring to specialise in dog training. Enrol in this Puppy dog training course online today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive puppy dog training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dog training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This puppy dog training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This puppy dog training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This puppy dog training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:02:00 Here's What You'll Get From This Course Here's what you'll get from this course 00:03:00 The 4 Top Puppy Problems Answered You'll discover how to avoid first night crying in this video 00:05:00 Here's the best way to toilet train your puppy 00:03:00 **Bonus Video** Puppy toilet training questions answered 00:11:00 Find out how to stop your puppy from biting your hands and toes 00:02:00 How to stop your puppy from chewing your furniture and best items 00:03:00 In this video you'll find out the best way to socialize your puppy 00:06:00 How to prevent separation anxiety from developing in your puppy 00:02:00 More Puppy Questions Answered In this video you'll learn how to crate train your puppy 00:04:00 During this video you'll see how to groom your puppy 00:02:00 In this video you'll learn about feeding your puppy 00:01:00 You'll discover how to stop your puppy from stealing your clothes in this video 00:04:00 Getting your puppy ready for a walk 00:02:00 Start leash work and recalling training now with your puppy - here's how 00:03:00 How to stop your puppy from eating poop! 00:04:00 Assessment Assessment - Puppy and Dog Training Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Puppy Dog Training Course Online
Delivered Online On Demand
£19

Essentials in UX and HCD Management (CPUX-M)

By Bunnyfoot

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.

Essentials in UX and HCD Management (CPUX-M)
Delivered OnlineFlexible Dates
£895