31134 Courses in Cardiff delivered Online

Level 4 QLS Endorsed Course | CPD Accredited | Free PDF Certificate | Lifetime Access | Tutor Support

Level 5 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 3 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Mental health is a sensitive subject that requires a great deal of attention and care. So if you wish to explore career opportunities in this area it is important to train yourself before you start. You can begin your training with our online Psychiatric Treatment and Mental Health Nursing Training course. This course will allow you to enhance your knowledge and develop core skills required for mental health. The course is broken down into 12 engaging and informative modules. These modules will help you grasp a clear understanding of a wide range of mental health disorders. In addition, you will develop the ability to provide support to individuals with self-harming behaviours. The course will also include lessons on the therapy and treatment used for mental health illnesses. Furthermore, the course will enhance your understanding of mental health legislation and services. So, if you wish to enhance your knowledge and your employability, enrol today and start learning! Course Preview Learning Outcomes Enrich your knowledge of different psychiatric disorders seen in children and teenagers Explore mental health disorders such as schizophrenia, mood disorder, personality disorder etc Learn how to handle suicidal and self-harming individuals Deepen your knowledge about the treatment and medication used to cure mental illnesses Get introduced to the principles of mental health legislation and services Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Mental Health Support Mental Health First Aid Who Should Take this Psychiatric Treatment and Mental Health Nursing Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Psychiatric Treatment and Mental Health Nursing Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Psychiatric Treatment and Mental Health Nursing Training Certification After completing and passing the Psychiatric Treatment and Mental Health Nursing Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Psychiatric Treatment and Mental Health Nursing Training will equip you with effective skills and abilities and help you explore career paths such as  Psychiatric Assistant Mental Health Nurse Mental Health Support Worker Mental Health First Aider Module 1: Introduction To Mental Health Introduction to Mental Health 00:19:00 Module 2: Childhood And Adolescent Psychiatric And Genetic Disorders Childhood and Adolescent Psychiatric Disorder 00:24:00 Module 3: Stress And Anxiety Disorders Stress and Anxiety Disorders 00:31:00 Module 4: Schizophrenia Schizophrenia 00:25:00 Module 5: Personality Disorders Personality Disorders 00:41:00 Module 6: Mood Disorders Mood Disorders 00:21:00 Module 7: Eating And Sleeping Disorders Eating and Sleeping Disorders 00:43:00 Module 8: Self-Harm And Suicide Self-Harm and Suicide 00:19:00 Module 9: Medication And Therapy In The Treatment Of Mental Illness Medication and Therapy 00:31:00 Module 10: Social Attitudes To Mental Illness Overview of Mental Health Support Worker 00:14:00 Module 11: Mental Health Legislation And Services Mental Health Legislation and Services 00:28:00 Module 12: Mental Health In The Workplace Community Mental Health Teams (CMHTs) 00:17:00 Assignment Assignment - Mental Health Nursing Training With Psychiatric Disorder & Treatment 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Working in a medical lab requires a great deal of knowledge and skills. So, if you are planning to seek a career in the relevant fields, make sure you are well-prepared. Our Clinical And Medical Lab Technician Course can assist you with that. The course will provide you with detailed lesson on the vital areas of clinical chemistry and medical labs. Through the informative modules, you will be introduced to the laboratory instruments and tools. In addition, you will be able to learn about clinical chemistry analysis and clinical microbiology. The course will provide a clear understanding of all the related topics such as immunology, haematology etc.  Along with enriching your knowledge, you will also learn how to ensure safety in the lab. This course is the ultimate guide for aspiring professionals. So join now and start learning! Course Preview Learning Outcomes Learn the fundamentals of medical laboratory services Familiarise yourself with the laboratory instruments and equipment Build your expertise in clinical chemistry analysis Enhance your knowledge of haematology and haemostasis Explore the areas of clinical microbiology Learn about laboratory safety and biohazard management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Clinical Chemistry Analysis Clinical Microbiology Safety and Biohazard Management Laboratory Information Management Systems Who Should Take This Clinical And Medical Lab Technician Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Clinical And Medical Lab Technician Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Clinical And Medical Lab Technician Course will equip you with effective skills and abilities and help you explore career paths such as  Medical Lab Technician Clinical Lab Technician Clinical Researcher Clinical Research Coordinator Module 01: Introduction to Laboratory Technician Introduction to Laboratory Technician 00:16:00 Module 02: Medical Laboratory Services Medical Laboratory Services 00:15:00 Module 03: Laboratory Equipment and Instrumentation Laboratory Equipment and Instrumentation 00:14:00 Module 04: Microscopy Techniques and Applications Microscopy Techniques and Applications 00:15:00 Module 05: Clinical Chemistry Analysis Clinical Chemistry Analysis 00:16:00 Module 06: Haematology and Haemostasis Haematology and Haemostasis 00:15:00 Module 07: Immunology and Immunohaematology Immunology and Immunohaematology 00:14:00 Module 08: Urinalysis and Body Fluid Analysis Urinalysis and Body Fluid Analysis 00:18:00 Module 09: Clinical Microbiology Clinical Microbiology 00:17:00 Module 10: Parasitology and Mycology Parasitology and Mycology 00:14:00 Module 11: Laboratory Safety and Biohazard Management Laboratory Safety and Biohazard Management 00:16:00 Module 12: Quality Assurance and Laboratory Accreditation Quality Assurance and Laboratory Accreditation 00:16:00 Module 13: Laboratory Information Management Systems (LIMS) Laboratory Information Management Systems (LIMS) 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office 2016 Word Beginners - Complete Video Course is designed to get a great start while helping more experienced users fill in any gaps in their knowledge. Learn what's new in 2016. If you already know Word, this can help you get up to speed with 2016 right away. This course covers paragraph formatting, managing lists, and all aspects of creating tables, Thesaurus, spell check, comments, margins, printing. You will also learn how to print envelopes, mail merge, along with a practice exercise, page appearance, sectioning, and all about using graphics, and much more. If you want to know more detail you have to be a part of this course. You will get all the basic knowledge from here. Which will help you to pull up ahead. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Word Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Word Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Mock Exam Mock Exam- Microsoft Office 2016 Word Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Word Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview The demand for a trusted delivery driver is more than ever. So, if you are currently looking for a professional which you can start right away, try your luck with delivery driving. The Delivery Driver Course can help you out. This course will introduce you to the basic skills you need to become a proficient delivery driver. First you will learn the fundamentals of delivering and collecting packages. Then the course will educate you on record keeping, route planning and stress management. After that, you will learn how to maintain the traffic law. In addition, the course will help you develop the skills for vehicle maintenance.  So, if you are ready to embark on the journey to become a delivery driver, join today! Course Preview Learning Outcomes Understand the basics of delivery and collection Learn how to maintain delivery records Build your expertise in route planning and stress management Become skilled in driving in adverse weather conditions Maintain safety regulations and hygiene Grasp the skills for keeping your vehicle in the top form Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Delivery and collection Record keeping Safety and hygiene maintenance Vehicle maintenance Who Should Take This Delivery Driver Course Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Delivery Driver Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Assessment Method This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Delivery Driver Course Certification After completing and passing the Delivery Driver Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Certificates can be obtained either in hard copy at £39 or in PDF format at £24. Career Path​ This exclusive Delivery Driver Course will equip you with effective skills and abilities and help you explore career paths such as  Delivery Driver Module 01: Introduction To The Delivery Driving Introduction to the Delivery Driving 00:31:00 Module 02: Delivery And Collection Delivery and Collection 00:40:00 Module 03: Maintaining Records Maintaining Records 00:26:00 Module 04: Effective Route Planning Effective Route Planning 00:28:00 Module 05: Stress Management Stress Management 00:34:00 Module 06: Driver CPC Driver CPC 00:25:00 Module 07: Maintain Traffic Laws Maintain Traffic Laws 00:34:00 Module 08: Parking And Reversing Parking and Reversing 00:35:00 Module 09: Driving In Adverse Weather Condition Driving in Adverse Weather Condition 00:27:00 Module 10: Safety Regulations And Hygiene Safety Regulations and Hygiene 00:31:00 Module 11: Vehicle Maintenance And Safety Vehicle Maintenance and Safety 00:33:00 Module 12: Zero Contact Delivery Methods Zero Contact Delivery Methods 00:25:00 Assignment Assignment - Delivery Driver Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview It's time for some refreshing drinks to lose weight! Learn how to make the perfect detox green smoothie for weight loss with this Detox Green Smoothie 101 level 2 course. In this Detox Green Smoothie 101 level 2 course, you will discover the most refreshing way to lose weight. We will teach you the fantastic green smoothie recipes that will help you lose weight and add an extra glow to your skin! You will discover the incredible benefits of a plant-based diet and get started with it to achieve your health and wellness goals. You will also learn how to identify fresh fruit and vegetables. The recipes are super simple, and you'll be able to prepare excellent smoothies on a budget!  Enrolls right now to lose weight in a fun way! Learning outcomes Explore the budget friendly smoothie recipes Be able to identify fresh vegetables Identify the tools for making the recipes Determine which nutrients are present in various plant-based foods Learn how to prepare items in bulk to save time Who Is This Course For? This Detox Green Smoothie 101 level 2 course is for anybody interested in learning fantastic detox drink recipes for achieving health and wellness. It's the most natural approach to reduce weight while also improving energy levels. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Detox Green Smoothie 101 level 2  course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Dietitian Holistic Nutritionist Introduction Introduction 00:04:00 What You will Learn in this Course 00:03:00 Weight Loss and Vibrant Energy Defined 00:10:00 Health Benefits of a Plant-Based Diet 00:12:00 Your Purpose: Know Yourself 00:03:00 How do You Feel? 00:03:00 Preparation Scheduling Your Smoothies 00:05:00 Equipment & Tools 00:06:00 Kitchen Set Up 00:02:00 Shopping/Choosing Produce 00:09:00 Cleaning & Prepping 00:14:00 Ingredient List 00:01:00 Recipes Recipe: The Berried Treasure 00:04:00 Recipe: The Jungle 00:05:00 Recipe: The Tropicolada 00:05:00 Recipe: The Green Machine 00:06:00 Recipe: The Walk the Plank 00:06:00 The Acái Blast 00:05:00 Recipe: The Avocolada 00:07:00 Bonus! Smoothie Recipe 00:04:00 Bonus! Smoothie Pops 00:04:00 Add Ons & Supplements 00:06:00 Results How Do You Feel? Pt. 2 00:02:00 Self-Care & Preventive Health Care 00:05:00 Accountability 00:07:00 Congratulations 00:03:00 Course Resource Course Worksheet 00:00:00 Recipe's 00:00:00 Resources Resources - Detox Green Smoothie 101 level 2 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Developing a proper understanding of debt management can save you from serious financial issues. Hence, learn the fundamentals of debt management and enable yourself to manage debt with expertise through our Debt Management Training course. This course will provide you with a detailed understanding of debt management. Here, you will receive lectures on debt assessment, debt management plans, debt counselling and much more. The course will show you the techniques of budgeting and avoiding debt problems. Along with that, you will know how to deal with debt collectors, bankruptcy and insolvency. Furthermore, you will be able to deepen your knowledge of the laws and regulations regarding debt. This is the ideal course to develop your expertise in debt management enrol today and start learning! Course Preview Learning Outcomes Learn about long-term and short-term debt Grasp the techniques of debt assessment and developing a debt management plan Understand the basics of budgeting and debt counselling Build your expertise in avoiding debt and managing debt collectors Know how to deal with bankruptcy and insolvency Enhance your knowledge about the laws and regulations regarding debt Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Identifying debt Debt assessment Debt management Debt counselling Building budget Who Should Take This Debt Management Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Debt Management Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Debt Management Training Certification After completing and passing the Debt Management Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Debt Management Training will equip you with effective skills and abilities and help you explore career paths such as  Debt Management Counsellor Financial Advisor Finance Manager Module 01: Introduction To Debt Management Introduction to Debt Management 00:22:00 Module 02: Long Term And Short Term Debt Long Term and Short Term Debt 00:20:00 Module 03: Identifying Your Debt Identifying Your Debt 00:27:00 Module 04: Debt Management Plan Debt Management Plan 00:30:00 Module 05: Debt Assessment Debt Assessment 00:23:00 Module 06: Debt Financing Debt Financing 00:18:00 Module 07: Building Budget Building Budget 00:23:00 Module 08: Debt Counselling Debt Counselling 00:18:00 Module 09: When Is Debt Good? When Is Debt Good 00:19:00 Module 10: Avoiding Debt Problems Avoiding Debt Problems 00:19:00 Module 11: How To Handle Debt Collectors How to Handle Debt Collectors 00:16:00 Module 12: How To Get Out Of Debt How to Get Out of Debt 00:18:00 Module 13: Dealing With Bankruptcy And Insolvency Dealing with Bankruptcy and Insolvency 00:32:00 Module 14: Laws And Regulations Laws and Regulations 00:23:00 Assignment Assignment - Debt Management - Online Course 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00