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Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods. In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. Service features Two-day Agile Scrum training course The course uses eCommerce and other Business Case examples for context Optional online CPD certification assessment Optional Agile knowledge quiz to help delegates gauge level of attainment Online Retrospective feedback to enable continuous course improvements. Service benefits Delegates will understand the concepts and benefits of Agile Scrum development Scrum team roles and role accountabilities INVEST-compliant User Stories and BDD formatted Acceptance Criteria Agile approach to incremental project delivery Agile artefacts and Agile reports (burn-down & burn-up charts) Agile Events & Scrum rules Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) Use of Kanban for workflow management Government Digital Service (GDS) Service Standards and Service Assessment Be able to communicate the ideals of Agile to stakeholders Service Agenda General knowledge Agile Delivery 101 Scrum process and sprints Applicability of Scrum Agile Manifesto Scrum roles and accountabilities Overview of Scrum roles (Core & Ancillary) Scrum Master role and role responsibilities Scrum Product Owner role and role responsibilities Scrum team Scrum events Sprint Planning Daily Scrums Sprint Reviews Sprint Retrospectives Scrum artefacts Product Backlog Sprint Backlog Increments Scrum Reports Burn-down and Burn-up Charts Scaling Scrum Working with multiple Scrum teams Working with distributed Scrum teams GDS (Government Digital Service) Service Standards Service Assessments Risks and challenges Risks and challenges of transitioning to Agile delivery Frequently asked questions Discussion on frequently asked Agile questions Agile knowledge quiz Examples of the multiple-choice questions in the optional online quiz On-going support Email support No Telephone support No Webchat support No Online support No Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

This workshop gives an opportunity to focus on the emotional needs of girls and how to meet these. We lift the lid on a less well explored inclusion issue, meeting the emotional needs of girls. Everyone knows a girl or woman. They may be pupil, daughter, sister, parent or partner. Course Category Meeting emotional needs Behaviour and Relationships Inclusion Early Years Description This workshop gives an opportunity to focus on the emotional needs of girls and how to meet these. We lift the lid on a less well explored inclusion issue, meeting the emotional needs of girls. Everyone knows a girl or woman. They may be pupil, daughter, sister, parent or partner. Girls will often withdraw, attack or even hurt themselves when under emotional stress and this is not always obvious in the way it is with boys. 1 in 4 women experience domestic violence and every week 2 women are killed by a current or ex partner. Whilst the world assumes girls have no problems processing their emotions, we lift the lid on this and question what is really happening for girls this century? Testimonials Learning Objectives Increased understanding of girls’ emotional needs Access to a wider range of practical strategies to impact on meeting emotional and behaviour problems Deeper understanding of core values surrounding inclusion Opportunity to reflect on professional attitudes and behaviour towards girls and their emotional challenges New skills and processes to make girls’ inclusion and achievement more successful Who Is It For ? Early years and school based practitioners Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local Authority support services Course Content The course explores the questions : Is there an invisible problem with girls? What can we do to meet the emotional needs of girls? What helps? What should our priority be with girls? This workshop will explore: Cultural and historical expectations of girls in our society Shared experiences of teaching and parenting girls Circle of Courage as a way of understanding emotional needs Fathers, mothers and daughters Solution Circle Problem Solving around girls’ needs What girls really need If you you want something similar, but not gender specific try: FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS or you may like: RESTORATIVE INTERVENTIONS

This 1 day update course is designed for all non-medical prescribers to develop and maintain safe and effective prescribing practice.

Program Management Skills: Virtual In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

The Internet of Things (IoT) promises a wide range of benefits for industry, energy and utility companies, municipalities, healthcare, and consumers. Data can be collected in extraordinary volume and detail regarding almost anything worth measuring, such as public health and safety, the environment, industrial and agricultural production, energy, and utilities.

Description Forensic Anthropology Diploma Are you intrigued by the secrets that lie within human remains? Do you have an appetite for solving mysteries, particularly those that have passed through the annals of time? Then the Forensic Anthropology Diploma is your gateway to unlocking these mysteries. This online course is tailored to offer you a comprehensive understanding of the intriguing world of forensic anthropology, ensuring you gain both theoretical knowledge and practical insights. Forensic anthropology is a specialised sub-field of physical anthropology, and it plays a pivotal role in criminal investigations. This diploma offers an all-encompassing insight into this fascinating area of study, right from the basics to the advanced intricacies. Starting with an 'Overview of Forensic Anthropology', students are introduced to the fundamental principles that underpin the subject. Understand what it entails and the crucial role it plays in solving criminal mysteries, shedding light on unknown identities, and revealing stories that bones whisper. The journey continues with 'The Human Skeleton: Structure and Function'. Here, you'll learn about the intricate design of the human skeleton, its various components, and the pivotal role they play. This knowledge lays the foundation for subsequent modules and is essential for anyone aiming to master the discipline. In the 'Determining Biological Profile' section, the course illuminates the techniques and methodologies used to determine the age, sex, ancestry, and stature from skeletal remains. These findings are often the first pieces of the puzzle in identifying an individual. The section on 'Identifying Trauma and Pathology' delves into the tell-tale signs of trauma and disease on the skeleton. Recognising these signs can provide crucial evidence in criminal cases, shedding light on potential causes of death or historical health conditions. No Forensic Anthropology Diploma would be complete without exploring 'The Science of Decomposition'. Unravel the mysteries of how the human body decomposes over time and the various factors influencing this natural process. The 'Methods of Positive Identification' module showcases the advanced techniques utilised by forensic anthropologists to positively identify remains. From dental records to unique skeletal characteristics, this section offers a deep understanding of identification methodologies. In understanding 'Mass Disaster and War Crime Scenarios', students will explore the application of forensic anthropology in larger scale incidents. The complexities and challenges of these scenarios are discussed in depth, preparing learners for real-world applications. The 'Cultural and Historical Context' module offers a nuanced view of how forensic anthropology fits into different cultural and historical backdrops, emphasising its universal significance and application. 'Contemporary Challenges and Advancements' addresses the ongoing challenges faced in this field and the innovative solutions emerging. Stay updated on the latest technologies and methodologies revolutionising forensic anthropology. Finally, 'The Future of Forensic Anthropology' ponders on what lies ahead. As technologies evolve and methodologies refine, where is this discipline headed? Embark on a speculative journey into the future possibilities of this riveting field. This Forensic Anthropology Diploma, offered exclusively online, ensures flexible learning tailored to your pace and schedule. Equipped with expertly curated content, interactive modules, and real-world case studies, it promises a comprehensive and engaging learning experience. Enrol today and embark on a journey to master the intriguing realm of forensic anthropology. What you will learn 1:An Overview of Forensic Anthropology 2:The Human Skeleton: Structure and Function 3:Determining Biological Profile 4:Identifying Trauma and Pathology 5:The Science of Decomposition 6:Methods of Positive Identification 7:Mass Disaster and War Crime Scenarios 8:Cultural and Historical Context 9:Contemporary Challenges and Advancements 10:The Future of Forensic Anthropology Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Cyber Security Diploma Introducing the Cyber Security Diploma, a comprehensive online course tailored for individuals looking to gain a deep understanding of the world of cyber threats and the means to combat them. This diploma is meticulously designed to equip learners with cutting-edge knowledge, essential skills, and the confidence to safeguard both personal and professional digital domains. The digital landscape is ever-evolving, and with this evolution comes the increasing sophistication of cyber threats. The Cyber Security Diploma offers a robust introduction to cyber security, ensuring students grasp the fundamentals of this critical domain. It paves the way for learners to understand the vast spectrum of cyber threats that lurk in the shadows of the digital realm. But knowing about threats is only one side of the coin. It's vital to have the skills and tools to combat them. This diploma introduces learners to a range of cyber security technologies and tools. From firewalls to intrusion detection systems, students will learn the intricacies of the technology arsenal available to thwart cyber adversaries. In today's digital age, personal data is a valuable commodity. Safeguarding personal data is not just about keeping information confidential; it's about ensuring that individuals' rights and freedoms are preserved. The course sheds light on best practices to protect personal data, ensuring it remains shielded from prying eyes and malicious actors. Businesses and enterprises face unique challenges. As they scale, their networks become more complex, making them attractive targets for cyber adversaries. The Cyber Security Diploma provides insights into securing business and enterprise networks, ensuring that they remain impervious to external threats. Standards and frameworks form the backbone of cyber security. They provide a structured approach, a set of guidelines, to ensure that cyber security practices are consistent and effective. This diploma introduces the most revered cyber security standards and frameworks, helping learners understand their importance and application. The realm of cyber security isn't just about technology. It's closely intertwined with the law. Cyber crimes have legal implications, and the course ensures that learners are well-versed with the legal facets of cyber activities. From understanding what constitutes a cyber crime to the penalties associated with them, students will gain a holistic view of cyber law. No course is complete without pondering what the future holds. The Cyber Security Diploma takes a look into the future of cyber security, highlighting upcoming trends, challenges, and the technologies that will shape the future. For many, cyber security isn't just a topic of interest; it's a career aspiration. This diploma elucidates the pathways to building a career in cyber security, guiding learners on the myriad opportunities available in this dynamic field. Real-world examples bring clarity and context. The course encompasses a variety of case studies in cyber security. These case studies provide practical insights, showcasing real-world challenges and the solutions deployed to address them. In conclusion, the Cyber Security Diploma is not just another online course. It's a journey into the depths of the cyber realm, ensuring that every learner emerges as a well-rounded cyber security professional, ready to take on the challenges of the digital age. Register today and embark on this enlightening journey. What you will learn 1:Introduction to Cyber Security 2:Types of Cyber Threats 3:Cyber Security Technologies and Tools 4:Safeguarding Personal Data 5:Securing Business and Enterprise Networks 6:Cyber Security Standards and Frameworks 7:Cyber Crime and the Law 8:The Future of Cyber Security 9:Building a Career in Cyber Security 10:Case Studies in Cyber Security Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Change Management Diploma Revolutionise your professional journey with our exclusive Change Management Diploma course. Meticulously designed and optimised for the digital age, this unique online course will enable you to manage and lead change effectively across diverse business environments. Our comprehensive curriculum, accessible entirely online, encompasses everything from the foundational aspects of change management to the challenges faced during change implementation and strategies to overcome them. We've structured our course to accommodate both beginners and those already familiar with the subject, assuring an enriching learning experience for all. The Change Management Diploma is your gateway to understanding the need for change in today's fast-paced business world. It illustrates the different dynamics that drive alterations in the organisational landscape. The course underscores the importance of recognising these evolving factors, ensuring you're well-prepared to embrace change as an integral part of any organisation. Planning and designing change is a fundamental aspect of our Change Management Diploma. We impart insights into effective strategies for change management, focusing on designing feasible plans that align with organisational objectives. From assessing risk to developing communication strategies, we cover everything to help you plot a successful change roadmap. We don't just provide you with the blueprint for change; we also guide you through the labyrinth of implementing change. The course lays out effective practices and approaches for rolling out change smoothly, mitigating resistance, and harnessing support from key stakeholders. The Change Management Diploma delivers real-world techniques for implementation, ensuring you're well-equipped to handle the practical aspects of change management. A pivotal part of our course revolves around leading change. Leadership is central to driving change effectively and our Change Management Diploma is designed to develop those vital leadership skills in you. We guide you on how to cultivate trust, inspire commitment, and lead with empathy during periods of change. Change management in agile organisations is another aspect covered in this course. The importance of agility and adaptability in today's business world cannot be overstated. We delve into how change management operates in agile frameworks, helping you navigate fluid organisational structures and adapt to rapid business shifts. Sustaining change is critical and our Change Management Diploma empowers you with techniques and strategies to maintain the momentum of change. You will learn how to reinforce change, ensuring its longevity and positive impact on the organisation. Additionally, we confront the real-world challenges associated with change management. Our course offers a comprehensive understanding of potential obstacles that can impede the change process. It provides you with practical approaches to overcome these challenges, enabling you to successfully steer through any turbulence encountered during the change journey. To provide a well-rounded perspective, we incorporate change management case studies into our curriculum. These real-world examples deepen your understanding of the subject matter, offering a glimpse into how theory translates into practice. As we gaze into the future, it's evident that change management is poised to play an increasingly crucial role in businesses. Our Change Management Diploma course concludes with an outlook on the future of change management, preparing you to be an effective change leader in the evolving business landscape. Enrol in our Change Management Diploma today and embark on a transformative journey. Be the catalyst for positive change, lead with vision and adaptability, and steer your organisation confidently towards a thriving future. This comprehensive online course is the stepping stone you need to become an accomplished change management professional. What you will learn 1:The Foundations of Change Management 2:Understanding the Need for Change 3:Planning and Designing Change 4:Implementing Change 5:Leading Change 6:Change Management in Agile Organizations 7:Sustaining Change 8:Overcoming Change Management Challenges 9:Change Management Case Studies 10:The Future of Change Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Traditional Chinese Medicine Diploma Step into the world of ancient healing practices with the Traditional Chinese Medicine Diploma. This online course provides a comprehensive overview of the philosophies, techniques, and applications of Traditional Chinese Medicine (TCM) in the modern world. It's the perfect starting point for those keen on integrating ancient wisdom with contemporary practices. The course kicks off by exploring 'The Roots of Traditional Chinese Medicine'. By understanding its historic origins, learners will be better equipped to appreciate the depth and complexity of these time-tested techniques. It's fascinating to trace back how age-old practices are still relevant and effective in today's healthcare landscape. Following this, the course journeys through 'The Fundamental Principles of Traditional Chinese Medicine'. This section demystifies the core beliefs that underpin TCM, including Yin and Yang, the Five Elements, and Qi. These principles, though ancient, continue to inform the practice and application of TCM across the globe. Accurate diagnosis is at the heart of any medical system. 'Traditional Chinese Medicine Diagnosis' will introduce students to the unique methods by which practitioners identify and understand illnesses and imbalances. By understanding the subtleties of pulse reading, tongue analysis, and other diagnostic tools, one can gain insights that are often overlooked in conventional medicine. Once the diagnosis is established, the next step is treatment. 'Traditional Chinese Medicine Treatment Modalities' explores the diverse range of approaches employed by TCM practitioners. From acupuncture to cupping, from herbal remedies to qigong, this segment illuminates the tools and techniques that define this ancient practice. The 'Traditional Chinese Medicine Practice and Safety' section ensures that all practitioners operate with the highest standard of care. Here, students will be acquainted with best practices, safety protocols, and ethical considerations crucial to a successful TCM practice. Nutrition, an essential part of wellbeing, is not overlooked. 'Traditional Chinese Medicine Nutrition Therapy' sheds light on the role of diet and dietary therapy in TCM. Students will learn how food, like medicine, can be used to balance and restore health. Complementing the therapeutic approaches is the 'Traditional Chinese Medicine Massage and Bodywork' segment. This teaches the art of using touch and manipulation techniques to promote healing, reduce pain, and improve overall wellbeing. The 'Common Health Conditions Treated with Traditional Chinese Medicine' section provides a practical look into the myriad health challenges that TCM can address. From common colds to chronic conditions, discover how TCM provides holistic solutions. Recognising the importance of collaboration in healthcare, the course addresses 'Integrative Medicine'. This part of the course shows how TCM can be seamlessly integrated with other forms of healthcare, enhancing outcomes and providing patients with the best of both worlds. Lastly, students will reflect upon 'The Future of Traditional Chinese Medicine and Challenges'. As TCM gains traction globally, it's imperative to understand its future trajectory and potential challenges. This ensures that practitioners remain ahead of the curve and continue to offer effective and relevant care. In conclusion, the Traditional Chinese Medicine Diploma is not just an educational endeavour but a journey. A journey into the heart of a healing tradition that has endured for millennia and continues to thrive today. Join this online course and become part of the next generation of TCM practitioners and enthusiasts. Your adventure into the world of holistic health and wellness starts here. What you will learn 1:The Roots of Traditional Chinese Medicine 2:The Fundamental Principles of Traditional Chinese Medicine 3:Traditional Chinese Medicine Diagnosis 4:Traditional Chinese Medicine Treatment Modalities 5:Traditional Chinese Medicine Practice and Safety 6:Traditional Chinese Medicine Nutrition Therapy 7:Traditional Chinese Medicine Massage and Bodywork 8:Common Health Conditions Treated with Traditional Chinese Medicine 9:Integrative Medicine 10:The Future of Traditional Chinese Medicine and Challenges Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.