Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting
Massage Therapist Course Overview Learn the Latest Skills from Massage Therapist Course | Acknowledged by CPD & QLS | Tutor Support | Interactive Video Training Receiving massage therapy on a regular basis is an important part of your preventative maintenance program, helping to keep you balanced and healthy. Regular elicitation of the relaxation response has been scientifically proven to be an effective treatment for a wide range of stress-related disorders. During the Massage Therapist Course, you will learn how to use a wide range of deep tissue massage techniques, incorporating your own personal massage movements with these advanced methods. Upon completion, you will be able to deliver personalised massages that will have clients coming back time after time again What Will You Learn? How to stimulate circulation, promote relaxation and keep muscle tissue more supple Perform deep tissue massage, thai foot massage and other advanced massage techniques To correct body alignment and postural problems Basic methods of use of essential oils and how to perform acupressure and aromatherapy What classes are included in this package? Earn a digital certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Who Should Take This Massage Therapist Course? This online massage course is specifically designed to provide quality training. It will give the student massage therapist a deeper understanding of massage methods to use on their clients. Career Path Training offered by the Massage Therapist Course could potentially benefit a range of roles, but would particularly enhance careers in: Sports Massage Therapist Spa Therapist Chiropractor Masseur Massage Therapy Educator Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. In addition, there are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on their performance. When a student passes the assessment, they can apply for a certificate. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Introduction Part 1 Introduction Part 2 Introductory Stroke Upper Back Pressure Upper Back Pressure (positioned lower back) Trapezius- Seated Open Up Pectorals Scalines Shoulders Top of Shoulders Seated Face and Scalp Hand Massages Foot Massages Massage Therapy Massage Therapy with Aroma Acupressure & Massage Reference Books
For anyone looking to break into or grow within the healthcare sector, the Diploma in Nursing Mini Bundle is more than a credential—it’s your career catalyst. Covering key areas like Nursing, Health and Social Care, Neonatal Nursing, First Aid, and Child Safeguarding, this bundle has been strategically crafted to maximise your employability and relevance across both public and private healthcare settings. It’s cost-effective, timely, and built to get you noticed. Start now—before the hiring window closes. Description In the world of Nursing, versatility is everything. That’s why this bundle includes not just Nursing, but also Health and Social Care, Neonatal Nursing, First Aid, and Child Safeguarding—five pillars that employers actively scan for. Whether you're aiming to work in paediatrics, elder care, emergency services, or family health centres, this mix positions you perfectly. Neonatal Nursing is a critical-care area that’s rapidly hiring, while Health and Social Care makes you adaptable to countless roles. First Aid and Child Safeguarding? Non-negotiables in most healthcare and educational environments. This isn’t just about ticking boxes—it’s about becoming the type of Nursing professional who brings value from day one. If you’re serious about your healthcare future, you can’t afford to miss this opportunity. Jobs are being filled. Interviews are being booked. The only question is: will your name be on the shortlist? FAQ Q: What roles can I apply for with this bundle? A: Roles across Nursing, Health and Social Care, Neonatal Nursing, First Aid, and Child Safeguarding, including healthcare assistant, neonatal support, or child health advisor. Q: Is this bundle beginner-friendly? A: Yes. It’s designed for both aspiring professionals and those already in Nursing or Health and Social Care roles looking to upskill. Q: Is the bundle better than taking courses individually? A: You get 5 in-demand Nursing and care-related skills in one—more efficient and cost-effective than piecing them together separately. Q: Will I be employable after completing this? A: Definitely. Employers value professionals skilled in Nursing, Neonatal Nursing, First Aid, Child Safeguarding, and Health and Social Care. Q: Can I use this for volunteer or part-time work? A: Yes. The knowledge from Nursing, First Aid, and Child Safeguarding is often required even for entry-level or auxiliary roles. Q: When should I start? A: Now. Demand for Nursing and Health and Social Care staff is rising fast—waiting could cost you the next open position.
The healthcare industry isn’t just evolving—it’s racing ahead. With the Diploma in Adult Care (England) Mini Bundle, you're not just catching up, you're positioning yourself to lead. Whether you're eyeing jobs in health and social care, paramedic training, or physiotherapy, this bundle is designed to make your CV stand out. From emergency response to first aid application, this is your one-stop gateway into professional care. Employers are actively seeking versatile professionals with practical familiarity in first aid, health and social care, and emergency care—and this mini bundle checks every box. Why settle for just one skill when you can be equipped with five of the most hireable in-demand credentials? Description Every hiring manager in health and social care, paramedic training, and emergency care knows what they’re looking for—and it's someone who can blend competence with versatility. This Diploma in Adult Care (England) Mini Bundle delivers that mix with sharp, focused training across first aid, emergency care, paramedic training, health and social care, and physiotherapy. Looking for career flexibility? Physiotherapy, health and social care, and emergency care open doors to both public and private sectors. Want to work frontline? Paramedic training and first aid keep you at the heart of urgent medical situations. Whether your aim is long-term elderly care or fast-response crisis support, this bundle ensures you’re not left behind in one of the UK’s most demanding sectors. The healthcare and care work industry is fiercely competitive. Missing this opportunity might mean missing the chance to stand out. Don’t let that happen. FAQ Q: Is this bundle right for NHS or care home applications? A: Yes, the combination of health and social care, paramedic training, and physiotherapy makes it relevant for NHS, private, and residential care jobs. Q: Can I use this bundle to transition into emergency roles? A: Absolutely. With a focus on emergency care, first aid, and paramedic training, it's tailored for fast-paced response environments. Q: Will this help me work with the elderly or disabled adults? A: Definitely. The inclusion of health and social care, physiotherapy, and first aid makes this bundle ideal for adult care settings. Q: How does this bundle improve my hireability? A: Each course—first aid, physiotherapy, health and social care, emergency care, and paramedic training—was chosen specifically for its direct relevance to today’s care job market.
The Equality Mini Bundle is your all-in-one toolkit for modern workplace leadership. Designed for ambitious professionals and rising stars, this bundle aligns you with key trends driving recruitment today. With a strong focus on Equality and Diversity, Team Leader readiness, and conflict resolution through Difficult Workplace Conversations, it prepares you for roles that demand sensitivity, structure, and strategic communication. Get noticed. Employers are hungry for individuals with experience in HR, Report Writing, and Team Leader capabilities. This is your chance to get certified in high-impact areas that recruiters search for again and again. Description Workplace leadership isn’t just about giving direction—it’s about making people feel seen, safe, and understood. The Equality Mini Bundle sets you apart with training in Equality and Diversity, HR, and Difficult Workplace Conversations—exactly the attributes hiring managers want in team supervisors, administrators, and coordinators. Professional communication is a career accelerant. With certified expertise in Report Writing, you’ll be the candidate who delivers clarity when it matters most. Add Team Leader training and your CV speaks volumes—especially in education, public service, social work, hospitality, and corporate settings. The best jobs are going fast. Don’t let someone else with Equality and Diversity and HR qualifications land them first. Make Team Leader, Report Writing, and Difficult Workplace Conversations your competitive edge. FAQ Who is this bundle designed for? Anyone aiming for people-facing roles or leadership positions where Equality and Diversity, Team Leader, and HR skills are vital. Which industries does it support? Education, HR, healthcare, management, public service, and admin roles all benefit from Report Writing and Difficult Workplace Conversations. Do these skills help in promotions? Absolutely. Employers prize candidates who handle Difficult Workplace Conversations and understand Equality and Diversity. Is it useful for HR careers? Yes—HR, Report Writing, and Equality and Diversity are foundational HR competencies. Will this improve my CV? Yes—employers scan for Team Leader, HR, and Equality and Diversity skills frequently. Can I complete it flexibly? Yes. Access all content—Report Writing, Team Leader, and more—at your pace. Is this useful in office-based roles? Definitely. Report Writing, HR, and Difficult Workplace Conversations are critical to organisational effectiveness. Why enrol now? Delays cost opportunities. Recruiters are actively looking for professionals with Team Leader, HR, and Equality and Diversity credentials.
The environment isn’t just a passion—it’s a profession. The Environmental Management Certificate Mini Bundle is your shortcut to career paths where green thinking meets real-world planning. Built around core skills in Gardening, Land Surveying, Problem Solving, Civil Engineering, and Economics, this bundle opens the door to hands-on, policy-oriented, and consultancy roles across environmental, construction, and planning sectors. With growing global demand for sustainability specialists, now’s the time to gain expertise in Gardening, Civil Engineering, and Land Surveying—fields that intersect daily in environmental impact decisions. Don't just be aware of the issues. Be part of the solution. Description Smart hiring managers are on the lookout for professionals who can merge environmental insight with practical skills. The Environmental Management Certificate Mini Bundle was crafted to meet that exact need. Whether you’re aiming to enter conservation, eco-project planning, green building, or resource analysis, your fluency in Gardening, Land Surveying, Problem Solving, Civil Engineering, and Economics puts you right on the radar. From Problem Solving in project design to understanding the flow of resources via Economics, each skill serves a professional purpose. Gardening and Civil Engineering aren’t just hobbyist interests—they’re core areas in sustainable development and infrastructure. Add Land Surveying to the mix, and you’re qualified to interpret, plan, and lead. This isn’t a niche bundle. It’s a job-ready blueprint for individuals aiming to work across construction, public infrastructure, landscaping, eco-consulting, or environmental regulation. FAQ Is this bundle relevant to current green job trends? Absolutely. Roles requiring Gardening, Civil Engineering, and Economics expertise are growing across public and private sectors. Can I apply these skills to government or NGO work? Yes—Land Surveying, Problem Solving, and Economics are highly sought in environmental planning, policy, and aid sectors. Is Gardening really employable? Yes, especially when paired with Civil Engineering and Land Surveying. Together, they support green infrastructure and urban greening roles. What types of roles does this help me pursue? Environmental technician, land assessor, civil site planner, eco-policy analyst, and more. Can I use this to transition from another industry? If you're pivoting into green careers or construction-related roles, this bundle offers the foundation in Problem Solving and Civil Engineering you need. Why should I act now? Because hiring trends are shifting fast toward sustainability. Don't miss your chance to align your skills in Gardening, Land Surveying, and Economics with employer demand.
Boost your career prospects with the Excel Courses - Build Excel Skills Mini Bundle, tailored to make you highly hireable in industries relying on data, finance, administration, and HR. Master MS Excel, streamline workflows with Data Entry, sharpen your analytical edge through Mathematics, understand payroll essentials with Payroll, and enhance database skills using MS Access. This bundle delivers exactly what employers seek in candidates ready for operational and office-based roles. Whether you're aiming for roles in finance, administration, or HR, the combination of MS Excel, Data Entry, Mathematics, Payroll, and MS Access makes your profile stand out in a competitive job market. Don’t miss the chance to skill up and secure the position you deserve. Description The workplace demands professionals who can navigate spreadsheets, databases, and payroll systems efficiently. This bundle’s focus on MS Excel guarantees your ability to handle complex data, while Data Entry sharpens your speed and accuracy—skills recruiters value immensely. Employers look for candidates with strong foundations in Mathematics to ensure precise calculations, and with Payroll knowledge, you show readiness for HR or finance administration. Additionally, MS Access adds a critical edge for managing and querying databases, rounding out your technical toolkit. This is more than just learning tools—it’s about becoming a candidate employers actively pursue. Excel, Data Entry, Mathematics, Payroll, and MS Access are the must-have skills in today’s office jobs. Seize this bundle before your competition does. FAQ Q: What job roles does this bundle target? A: Roles in administration, finance support, HR assistant, data entry clerk, and office operations where MS Excel, Data Entry, Mathematics, Payroll, and MS Access are essential. Q: Can this bundle help with payroll processing jobs? A: Yes, the inclusion of Payroll ensures you're equipped for finance and HR roles involving salary and benefits management. Q: Why is Mathematics important here? A: Precise calculations and numerical confidence are crucial across all data and payroll-related tasks. Q: Does MS Access really add value? A: Absolutely. MS Access skills set you apart for roles that require database management beyond spreadsheets. Q: Will this help me get hired faster? A: Yes, hiring managers specifically look for candidates proficient in MS Excel, Data Entry, Mathematics, Payroll, and MS Access. Q: Is this bundle better than buying courses separately? A: Definitely. You get all five skills—MS Excel, Data Entry, Mathematics, Payroll, and MS Access—in one streamlined, affordable package.
The hiring world is changing fast — and organizations are searching for skilled HR professionals who understand data, compliance, and the human side of recruitment. The HR Recruiter Mini Bundle was designed to help you get noticed in this competitive field. With core focus areas like Employment Law, HR, Data Entry, MS Excel, and Payroll, this bundle prepares you to step directly into HR support, recruitment coordination, or talent admin roles across all industries. If you’re serious about starting your HR journey, this is your edge. Don’t miss out on a bundle created to make you the recruiter employers want to hire. Description HR departments are under more pressure than ever to manage people, policy, and processes efficiently — and they need recruiters who are sharp, organized, and compliant. The HR Recruiter Mini Bundle delivers just that, combining Employment Law, HR, Data Entry, MS Excel, and Payroll to form a power-packed skill set. Whether you're applying to in-house HR teams, staffing agencies, or third-party recruitment services, these competencies will boost your profile instantly. Knowledge of Employment Law shows you understand compliance. Skills in Payroll and MS Excel demonstrate data-handling abilities. And a grounding in HR and Data Entry gives you the administrative accuracy every hiring team needs. This bundle aligns perfectly with job listings for HR Assistants, Junior Recruiters, Onboarding Coordinators, and more. In a market where employers are scanning for reliability and up-to-date knowledge, showing strength in HR, Payroll, Employment Law, MS Excel, and Data Entry puts you ahead. Your next job in HR is closer than you think — don’t let someone else snap up the opportunity first. FAQ Q: What types of roles does this bundle suit? A: HR Recruiter, Recruitment Assistant, HR Administrator, Payroll Clerk, Talent Coordinator, and Junior HR Officer roles. Q: Will I be qualified to apply for in-house or agency roles? A: Yes. This bundle is versatile enough to work across both — in companies and recruitment firms. Q: Is this good for beginners in HR? A: Absolutely. It’s built to take you from beginner to job-ready with all the essential admin and compliance-related skills. Q: Why is this bundle better than a single HR course? A: Because HR today requires more than just theory — employers expect you to understand systems like Payroll, tools like MS Excel, and concepts like Employment Law and Data Entry.
Medication Awareness training is essential in the Health and Social Care Sector. This course aims to provide learners with the knowledge required to support the use of medication in Health and Social Care settings. It provides information on the different types, classifications and forms of medication, as well as providing guidance on safe storage and disposal.