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  During this training course, you will acquire the knowledge and skills to plan and carry out internal audits in compliance with ISO 19011. About This Course   Based on a number of exercises, you will learn how to utilise audit techniques and become competent to manage an internal audit programme, communicate with customers, and manage conflict resolution. After acquiring the necessary expertise, you can sit for the exam and gain 'Certified ISO/IEC 27001: 2022 Internal Auditor' Certification. By holding this Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives By the end of this training course, the participants will be able to: Explain the concepts and principles of an information security management system (ISMS) based on ISO/IEC 27001: 2022 Analyse the ISO/IEC 27001: 2022 requirements for an ISMS from the perspective of an auditor Evaluate the ISMS conformity requirements Plan, conduct, and close an ISO/IEC 27001: 2022 compliance audit programme Assist an organisation in transitioning from ISO 27001: 2013 Deliver an ISO/IEC 27001: 2022 Internal audit programme Our approach This training is based on both theory and best practices used in ISMS audits Lessons are illustrated with examples based on case studies Practical exercises are based on a real world case study Practice tests are similar to the Certification Exam Course Overview Module 1 Foundational Audit principles and concepts of Information Security Management System (ISMS) Module 2 The Information Security Management System (ISMS) Module 3 ISO 19011 audit concepts and principles Module 4 Preparation of an ISO/IEC 27001 audit Module 5 Providing an ISO/IEC 27001 audit Module 6 Closing an ISO/IEC 27001 audit Module 7 Managing an ISO/IEC 27001 Internal audit programme Course Agenda Day 1: Introduction to the information security management system (ISMS) and ISO/IEC 19011 Day 2: Audit principles, preparation, and initiation of an audit Day 3: Audit activities, Closing the Audit and the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites     A general understanding of ISO/IEC 27001: 2022 and knowledge of audit principles.   Provided by   This course is Accredited by NACS and Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors seeking to perform Internal Information Security Management System (ISMS) certification audits Managers or consultants seeking to master an Information Security Management System audit process Individuals responsible for maintaining conformance with Information Security Management System requirements Technical experts seeking to prepare for an Information Security Management System audit Expert advisors in Information Security Management

*** 24 Hour Limited Time Flash Sale *** Life Coaching, Mentoring and Train the Trainer Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you passionate about helping others reach their full potential and overcoming personal challenges? The demand for life coaches and mentors in the UK has grown significantly, with a recent survey revealing that 75% of individuals seeking personal development turn to professional coaching. Imagine being able to help others excel, guide them towards their goals, and become a confident leader yourself. This comprehensive course bundle equips you with the tools and knowledge to become a life coach, a mentor, and even a trainer! Our course on Life Coaching, Mentoring and Train the Trainer equips you with the core skills and knowledge to excel in life coaching, mentoring, and even training others. Learn powerful coaching methodologies, master communication to build strong relationships, and develop the confidence to become a captivating speaker. You'll also gain effective strategies for overcoming phone addiction and building resilience-essential skills for success in today's fast-paced world. Key Features of the Coaching & Mentoring, Spiritual Life and Train the Trainer Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Coaching & Mentoring, Spiritual Life and Train the Trainer bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Coaching & Mentoring QLS Course 02: Spiritual Life Coaching QLS Course 03: Train the Trainer - Trainer Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Leadership Skills for The FutureCourse 02: Communication Masterclass Building Strong RelationshipsCourse 03: Public Speaking: Presentations like a BossCourse 04: The Power of ResilienceCourse 05: Learn How to Overcome Phone Addiction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Coaching & Mentoring, Spiritual Life and Train the Trainer courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Start your transformative journey today and embrace a brighter future. Say goodbye to ordinary and embrace extraordinary with our Coaching & Mentoring, Spiritual Life, and Train the Trainer Bundle. Enrol now and empower yourself with knowledge that will last a lifetime. Learning Outcomes of Life Coaching, Mentoring and Train the Trainer Develop effective coaching techniques to support clients' personal growth. Create impactful mentoring strategies tailored to individual needs. Design and deliver engaging training programs for diverse audiences. Enhance leadership skills to navigate future challenges confidently. Master communication skills to build strong, effective relationships. Learn resilience techniques to thrive in challenging environments. Why Choose Us? Get 3 QLS Endorsed Certificate upon completion of Life Coaching and Train the Trainer Get a free student ID card with Life Coaching and Train the Trainer Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Train the Trainer is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Train the Trainer course materials The Life Coaching and Train the Trainer comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Coaching & Mentoring Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach QLS Course 02: Spiritual Life Coaching Basics of Spiritual Life Coaching Understanding Spiritual Life Coaching Fundamental Qualities of a Coach Advanced Coaching Ethical Guideline Marketing Your Business Growing Your Business QLS Course 03: Train the Trainer - Trainer Training Introduction And Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start With An Amazing Opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility And Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring coaches and mentors looking to enhance their skills and empower others. Individuals seeking personal and spiritual growth. Professionals interested in becoming trainers and delivering impactful training sessions. Leaders and managers aiming to develop advanced leadership skills. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Professional Coach or Mentor: Salary range - £30,000 to £100,000 per year. Spiritual Life Coach: Salary range - £25,000 to £70,000 per year. Corporate Trainer: Salary range - £25,000 to £60,000 per year. Leadership Development Specialist: Salary range - £35,000 to £80,000 per year. Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Duration 2 Days 12 CPD hours This course is intended for Professionals wishing to maximize their productivity and efficiency by investing their time more effectively will benefit from this course. Overview Time Management Prioritization Organization Workflow Productivity Time is limited, so getting the most out of every minute is critical. In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time. Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Wise Time Management Identifying Time Wasters Applying the 80/20 Rule Utilizing Calendars Creating Rituals 2. Prioritizing Your Time Taking Charge of Your Time Protecting Your Time through Assertiveness 3. Planning Wisely Managing the Power of Your Productivity Journal Finding Hidden Time Chunking, Blocking, and Tackling 4. Organizing Your Workspace Decluttering Managing Workflow Taking Control over Email 5. Tackling Procrastination Knowing Why You Procrastinate Nine Ways to Avoid Procrastination 6. Crisis Management Weathering the Storm Creating and Executing a Plan Applying Lessons Learned 7. Increase Your Productivity Applying Productivity Tools Finding What Works Eliminating the Word \'Should\' Building on Success Additional course details: Nexus Humans Prioritizing Your Time Effectively training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Prioritizing Your Time Effectively course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Lean Six Sigma Yellow Belt Certification Program: In-House Training This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?

24 Hour Flash Deal **33-in-1 IT User Skills Mega Bundle** IT User Skills Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the IT User Skills package online with Studyhub through our online learning platform. The IT User Skills bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This IT User Skills course provides complete 360-degree training on IT User Skills. You'll get not one, not two, not three, but thirty-three IT User Skills courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these IT User Skills courses are yours for as long as you want them once you enrol in this course This IT User Skills Bundle consists the following career oriented courses: Course 01: IT Skills for IT / Non - IT Professionals Course 02: Python Basic Programming for Absolute Beginners Course 03: Microsoft Excel Complete Course 2019 Course 04: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 05: VLOOKUP: Master Excel Formula VLOOKUP in 60 minutes! Course 06: SQL for Data Science, Data Analytics and Data Visualization Course 07: Microsoft PowerPoint for Beginners Course 08: AutoCAD VBA Programming - Beginner course Course 09: Cyber Security Awareness Training Course 10: Web Application Penetration Testing Course 11: Build Progressive Web Apps with Angular Course 12: Web Design Course Course 13: Basic HTML 5 Course 14: CSS Fundamentals Course 15: HTML and CSS Coding: Beginner to Advanced Course 16: JavaScript Functions Course 17: Refactor Javascript Course Course 18: JavaScript Foundations Course 19: jQuery Masterclass Course: JavaScript and AJAX Coding Bible Course 20: Responsive Web Design Course 21: MVC and Entity Framework Course 22: Info Graphics Web Design - Affinity Designer Training Course 23: Web Design with Adobe XD Course 24: Diploma in Adobe Illustrator Course 25: Digital Art - Sketching In Photoshop Course 26: Information Architecture (IA) Fundamentals for Website Design Course 27: Animation Designer (Drawings, Timing, Overlapping, Coloring) Course 28: Adobe After Effects CC: Learn To Create Gradient Animations Course 29: Basics of WordPress Course 30: Shopify: A step by Step Guide to Creating an Online Store Course 31: Learn MySQL from Scratch Course 32: PHP Web Development with MySQL Course 33: Learn Spring & Angular Material with a Full Web Application In this exclusive IT User Skills bundle, you really hit the jackpot. Here's what you get: Step by step IT User Skills lessons One to one assistance from IT User Skills professionals if you need it Innovative exams to test your knowledge after the IT User Skills course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three IT User Skills courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your IT User Skills certificate and transcript on the next working day Easily learn the IT User Skills skills and knowledge you want from the comfort of your home The IT User Skills course has been prepared by focusing largely on IT User Skills career readiness. It has been designed by our IT User Skills specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The IT User Skills Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This IT User Skills bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This IT User Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into IT User Skills Elementary modules, allowing our students to grasp each lesson quickly. The IT User Skills course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT User Skills training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in IT User Skills Progression: BCS Level 1 Award in IT User Skills (ECDL Essentials) (ITQ) BCS Level 2 Certificate in IT User Skills (ECDL Core) BCS Level 2 Certificate in IT User Skills (ECDL Extra) (ITQ) BCS Level 2 ECDL Award in IT User Skills BCS Level 2 ECDL Certificate in IT User Skills BCS Level 3 Certificate in IT User Skills (ICDL Advanced) (ITQ) NCFE Level 3 Diploma in Skills for Business: IT Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this IT User Skills course, all you need is - A smart device A secure internet connection And a keen interest in IT User Skills Career path You will be able to kickstart your IT User Skills career because this course includes various courses as a bonus. This IT User Skills is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore IT User Skills career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 B2B Business Development & Sales Advanced Diploma Mega Bundle** B2B Business Development & Sales Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the B2B Business Development & Sales Advanced Diploma package online with Studyhub through our online learning platform. The B2B Business Development & Sales Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This B2B Business Development & Sales Advanced Diploma course provides complete 360-degree training on B2B Business Development & Sales Advanced Diploma. You'll get not one, not two, not three, but twenty-five B2B Business Development & Sales Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these B2B Business Development & Sales Advanced Diploma courses are yours for as long as you want them once you enrol in this course This B2B Business Development & Sales Advanced Diploma Bundle consists the following career oriented courses: Course 01: B2B Business Development: Strategies for Sustainable Growth Course 02: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 03: Negotiation Skills Course 04: Key Account Management (KAM) Certificate Course 05: Customer Relationship Management Course 06: Digital Marketing Course 07: Make Business Plans: Forecasting and Budgeting Course 08: Medical Sales Representative Course 09: Business Development Manager Course 10: Business Administration and Financial Management Course 11: Business Law Course 12: Leadership & Management Training Course 13: Sales Training: Practical Sales Techniques Course 14: Principles of Marketing - Online Course Course 15: Business Analysis Certification & Corporate Investigation Training Course 16: Business Management & Development Course 17: Diploma in Executive & Business Process Management Course 18: Product Management for Maximum Sales: Boosting Business Success Course 19: Business Strategy Planning Course 20: Strategic Planning and Implementation Course 21: Increase Your Sales Through a Profitable Pricing Strategy Course 22: Business Finance Course 23: Step-by-Step Guide to Determining Your Target Market Course 24: Digital Product Management Course 25: Workplace Performance Management The B2B Business Development & Sales Advanced Diploma course has been prepared by focusing largely on B2B Business Development & Sales Advanced Diploma career readiness. It has been designed by our B2B Business Development & Sales Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The B2B Business Development & Sales Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This B2B Business Development & Sales Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This B2B Business Development & Sales Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into B2B Business Development & Sales Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The B2B Business Development & Sales Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive B2B Business Development & Sales Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step B2B Business Development & Sales Advanced Diploma lessons One to one assistance from B2B Business Development & Sales Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the B2B Business Development & Sales Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five B2B Business Development & Sales Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your B2B Business Development & Sales Advanced Diploma certificate and transcript on the next working day Easily learn the B2B Business Development & Sales Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This B2B Business Development & Sales Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in B2B Business Development & Sales Advanced Diploma Requirements To participate in this B2B Business Development & Sales Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in B2B Business Development & Sales Advanced Diploma Career path You will be able to kickstart your B2B Business Development & Sales Advanced Diploma career because this course includes various courses as a bonus. This B2B Business Development & Sales Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore B2B Business Development & Sales Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Award in Education and Training - AET, previously PTLLS, is the mandatory minimum qualification if you want to be a FE teacher or trainer in your chosen field in the UK. If you are thinking about getting into teaching, this Level 3 Award in Education and Training (AET), previously known as the PTLLS course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills. Awarding Body The Level 3 Award in Education and Training course is accredited by Active IQ. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry. There is Something More for You with This Level 3 in Education and Training As a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses for teaching and training for free to benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those - Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Early Years Level 4 Primary Teaching Diploma Level 2 Diploma for the Early Years Practitioner Learning Outcomes By the end of this course, you will be able to: Identify and perform the roles of a teacher. Explain and apply the teaching and learning approaches. Plan a training session for your learners of different backgrounds. Describe the teachers' attributes and expectations. Prepare inclusive lessons and training sessions for your students. Analyse the role, responsibilities and relationships in education and training. Prepare and administer necessary assessments for your students. Why Choose this Training from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Dedicated tutor support during office hour (Monday to Friday) Course developed by industry experts. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Gift Courses. Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. Course Curriculum Module 01: Understanding Roles, Responsibilities and Relationships in Education and Training Understand the Teaching Role and Responsibilities in Education and Training Understand Ways to Maintain a Safe and Supportive Learning Environment Understand the Relationships between Teachers and Other Professionals in Education and Training Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Understand Inclusive Teaching and Learning Approaches in Education and Training Understand Ways to Create an Inclusive Teaching and Learning Environment Be Able to Plan Inclusive Teaching and Learning Be Able to Deliver Inclusive Teaching and Learning Be Able to Evaluate the Delivery of Inclusive Teaching and Learning Module 03: Understanding Assessment Understand Types and Methods of Assessment Used in Education and Training Understand How to Involve Learners and Others in the Assessment Process Understand the Role and Use of Constructive Feedback in the Assessment Process Understand Requirements for Keeping Records of Assessment in Education and Training Level 3 in AET Qualification at a Glance Total Qualification Time (TQT) - 120 Hours Guided Learning Hours (GLH) - 48 Hours Credit Value - 12 Minimum Age - 19 Purpose of the Level 3 AETQualification This Level 3 in Education and Training qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector. What Skills You Will Gain from this Level 3 in Education and Training You will gain the following marketable qualities through the Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities. Become an expert in education and training. Learn about the teacher's role. Master the learning and teaching approaches. Increase your session planning skills. Gain knowledge in teacher expectations & attributions. Understand how to deliver inclusive sessions which engage and motivate learners. Explain roles, responsibilities, and relationships in education and training. Identify how to create assessments in education and training. Level 3 in Education and Training Assessment Method In order to be eligible for the certification, you need to complete the following assessments. Three written assignments One microteaching session (Which can be submitted as a recorded video) Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you. You must submit all assignments via the online portal with full tutor support. Certification As soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body Active IQ. Progression If you achieve this Level 3 in Education and Training qualification, you could progress to: Level 3 Award in Assessing Vocationally Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 3 Award in Assessing Competence in the Work Environment Level 4 Certificate in Education and Training Level 4 Certificate for the Advanced Practitioner in Schools and Colleges Level 4 Award for Technology Enabled Educators Level 5 Diploma in Education and Training Who is this course for? Wherever you work, this Level 3 in Education and Training is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following. Teacher & Trainer Consultant Job Hunters & School Leavers College or University Students & Graduates Tutors & Instructors Headmasters Education Consultants Education Providers Office Clerk & Administration Assistant Educational Psychologist Lecturer or Classroom Assistant Requirements There are no fixed entry requirements for attending the Level 3 Award in Education and Training course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work. Career path You can choose from a variety of professions either in teaching or training upon completion of the Level 3 in Education and Training. These include - Primary School Teacher Secondary School Teacher Further Education Teacher Private Tutor Freelance Trainer Trainer at Your Workplace

24 Hour Flash Deal **25-in-1 Business Marketing Advanced Diploma Mega Bundle** Business Marketing Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Business Marketing Advanced Diploma package online with Studyhub through our online learning platform. The Business Marketing Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Business Marketing Advanced Diploma course provides complete 360-degree training on Business Marketing Advanced Diploma. You'll get not one, not two, not three, but twenty-five Business Marketing Advanced Diploma courses included in this course. 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Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited