688 Courses in Cardiff delivered Online

🌟 Unlock the Power of Effective Verbal Communication Mastery 🌟   Are you ready to elevate your communication skills and leave a lasting impression in every conversation? Welcome to the transformative journey of our comprehensive online course: 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette'!   MODULE 1: INTRODUCTION Embark on this enriching journey by understanding the fundamental principles of verbal communication. Gain insights into the significance of effective communication in today's interconnected world. Lay the groundwork for success by grasping the nuances of verbal exchanges and their impact on professional relationships. MODULE 2: PREPARATION AND PLANNING Master the art of preparation and strategic planning for every communication endeavor. Discover techniques to organize your thoughts, structure your conversations, and anticipate potential challenges. Learn how meticulous planning can enhance your verbal communication skills and set you apart in any situation. MODULE 3: TELEPHONE TACTICS Dive into the specifics of telephone etiquette and tactics. Uncover the secrets to engaging phone conversations that leave a lasting positive impression. From tone modulation to effective listening, grasp the subtleties that make your telephone interactions impactful and meaningful. MODULE 4: CONCLUSION Synthesize your learnings and embark on your journey towards becoming a verbal communication virtuoso. Summarize key takeaways, consolidate your newfound knowledge, and set actionable goals to implement your skills confidently. Prepare to leave a remarkable mark in every communication scenario.   Join our course now and unlock the potential to: ✨ Navigate professional conversations with finesse ✨ Cultivate impactful verbal communication skills ✨ Enhance your confidence in telephone and conference interactions ✨ Build lasting relationships through effective communication strategies   Don't miss this opportunity to revolutionize your communication prowess. Enroll now in 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette' and witness the transformation in your interactions! Sign up today to embark on a journey toward communication excellence! 🚀📞🌟 Course Curriculum INTRODUCTION Promo Winning Communication Skills for Telephone, Conference Calls 00:00 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls 00:00 PREPARATION AND PLANNING Never Confuse Personal Phone Use with Business Telephone Use Again 00:00 Why Your Phone is the Best Secret Business App Ever 00:00 Planning Your Successful Phone Environment 00:00 Final Preparation for Your Successful Phone Meetings 00:00 Making Sure Your Phone Passes Your Friend Test 00:00 Planning for Winning Conference Calls 00:00 Look Prime Time Ready for Your Video Calls 00:00 Placing Phone Calls Like the Consummate Professional 00:00 Always Knowing the Best Time to Call Clients and Prospects 00:00 Now You will Never Wake Up a Client in the Middle of the Night 00:00 Answering the Phone so Everybody Knows You are Ready for Business 00:00 No Such Thing As Answering The Phone Too Quickly These Days 00:00 Your Clients Will Never Think You are Screaming At Them Again 00:00 TELEPHONE TACTICS Knowing How to Sound Your Very Best - Every Time 00:00 The Right Way to Put Someone On Hold 00:00 Making Sure They Only Hear the Magic of Your Voice 00:00 Being a Professional to Every Generation, Regardless of Your Own Preferences 00:00 Voicemail That Soothes, Not Angers 00:00 Best Voicemail Messages for Success 00:00 Take 1, Take 2, Take 3 Until You Get It Right 00:00 Never Be Busy for Clients and Bosses Again 00:00 Making Your Phone Disappear At the Perfect Moments 00:00 Tit for Tat and Text for Text 00:00 Better Than the Best Hollywood Goodbyes 00:00 CONCLUSION Conclusion - You Are Now a Master of the Telephone for Every Business Situation 00:00

Step by step instructions to Close More Sales Certification To make a deal, you need to fabricate an affinity with a possibility, utilizing the correct procedures that will empower you to comprehend their concern and offer them an appealing arrangement. Nonetheless, this is no simple undertaking and you can hope to experience protests en route. This course will give you an outline of the most well-known techniques utilized by salesmen to do what needs to be done. You Will Learn: Why you need to know your item and administration back to front Why you need to completely comprehend your possibility's circumstance and issue Step by step instructions to deal with complaints Step by step instructions to utilize customary deals strategies without seeming pushy or forceful Step by step instructions to utilize unpretentious techniques that urge a possibility to purchase Advantages of Taking This Course On the off chance that you work in deals, this course will improve your odds of shutting bargains. In the event that you haggle with salesmen as an aspect of your responsibilities, this course will assist you with understanding the most well-known strategies and how you can utilize them for your potential benefit. This course will show you adaptable arrangement abilities, which are valuable to anybody working in a job that involves convincing others. In the event that you need to compose attempts to sell something, this course will help you produce powerful records that supplement face to face conversations.

Functional Skills English Level 3 Overview Feeling stuck with your English? Wish you could speak and write clearly and confidently? Functional Skills English Level 3 is your key to unlocking everyday English! This course makes learning English simple and practical. You'll break down the language into bite-sized pieces, from grammar and vocabulary to sentence structure and pronunciation. Learn how to write clear and easy-to-understand messages, so people always get what you mean. Plus, you'll master punctuation and capital letters, making your writing look polished and professional. The course also helps you become a better listener and speaker. You'll learn to understand what others are saying and express yourself confidently in conversations. By the end, you'll be a whiz at English, both speaking and writing! Functional Skills English Level 3 is your passport to feeling confident and opening doors to new opportunities, all through the power of clear communication. Learning Outcomes Gain a solid understanding of English grammar and vocabulary. Craft clear and concise sentences that effectively communicate your ideas. Master the art of punctuation and capitalization for polished written communication. Develop strong listening skills to fully grasp spoken English. Enhance your speaking skills to participate confidently in conversations. Why You Should Choose Functional Skills English Level 3 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Functional Skills English Level 3 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Functional Skills English Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Functional Skills English Level 3 Module 01: Linguistics Linguistics 00:33:00 Module 02: Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:11:00 Module 03: The Basics of Sentence The Basics of Sentence 00:08:00 Module 04: Structure of Sentence Structure of Sentence 00:16:00 Module 05: Question Question 00:11:00 Module 06: Punctuation & Capitalisation Punctuation & Capitalisation 00:21:00 Module 07: Spelling Spelling 00:24:00 Module 08: English Pronunciation English Pronunciation 00:10:00 Module 09: Teaching Receptive Skills: Reading Teaching Receptive Skills: Reading 00:07:00 Module 10: Teaching Productive Skills: Writing Teaching Productive Skills: Writing 00:06:00 Module 11: Teaching Receptive Skills: Listening Teaching Receptive Skills: Listening 00:07:00 Module 12: Teaching Productive Skills: Speaking Teaching Productive Skills: Speaking 00:08:00

This Workplace Essentials Bundle Course equips you with the critical skills needed to navigate the workplace with confidence. Develop a strong foundation in communication, time management, teamwork, and professionalism. Invest in your professional development and unlock a rewarding career path!

The Art of Persuasion Certification The art of persuasion is a difficult one to master but is an invaluable skill to possess. No one wants to be forced to use coercion or aggressive tactics to get their point across or to find common ground on an issue. Persuasion is based on reasoning and understanding rather than hostility or threats, making it the best way to convince your conversation partner that you are right or that your way of doing things is the preferred one. This course goes into detail about how you can develop your own persuasive skills. By practising these skills, you may find that you master the art of persuasion in very little time. We begin by discussing the way human behaviour is often motivated. Next, we move on to discuss Aristotle's persuasive techniques - ones that are still very relevant today. Finally, we leave you with the steps you should take to ensure that your argument is persuasive. These steps work well in both speech and the written word, making them ideal for essay writers and presenters alike. You Will Learn: The five main influencers of human behaviour and how you should respond to them The four modes of persuasion and how they can be applied today Information on how those persuasive techniques can be used for good or bad intentions How to use Monroe's Motivated Sequence to your advantage Benefits of Taking This Course: Learning how to become more persuasive in your everyday life without resorting to aggression Being able to participate in more productive conversations Understanding why people tend to display the habits they do Learning how to use simple persuasive techniques in your everyday speech Learning how to construct a persuasive argument in just a few simple steps

Diversity, Equity & Inclusion in The Project Economy 2020 has seen corporations and leaders around the world reflecting on what role they can play in building a more inclusive and equitable society. In that spirit, PMI leadership will take part in a keynote dialogue focused on addressing racial inequity. PMI President & CEO Sunil Prashara will lead a discussion with Otema Yirenkyi, PMI Vice President of Global Engagement, who leads the association's Diversity & Inclusion initiatives. Join us for a thought-provoking and wide-ranging conversation on how PMI is addressing the challenge of systemic racism - and how viewers can start conversations to lead change at their own organizations. Understand the importance of diverse project teams Learn about PMI's DE&I initiatives Understand how to start a conversation to lead change in your own organization

Leadership isn’t just about titles — it’s about influence, clarity, and being the kind of person others willingly follow. This course is designed to sharpen your strategic thinking, communication, and decision-making without sounding like a self-help manual. Whether you’re managing a team, leading a project, or simply aiming to raise your professional game, the tools shared here will help you steer with confidence, even when things get murky. This course brings leadership into focus with thought-provoking insights and structured approaches. You’ll gain a sharper sense of what makes leaders effective (and what doesn’t), with a few seasoned truths along the way. Expect smart content, clean delivery, and just the right dose of dry humour to keep it fresh — no fluff, no jargon, and absolutely no cape-wearing required. Learning Outcomes Identify and overcome 3 common leadership challenges. Utilise 5 recommended books to develop self-discipline. Analyse 5 successful leaders and learn from their strategies. Implement 5 tips for combating Impostor Syndrome. Utilise 6 online resources to enhance organisational skills. Apply 6 strategies for having difficult conversations. Describe the 8 key qualities of a great leader. Recognise and develop your own leadership style. Course Curriculum: Lesson 01: 3 Challenges Every Leader Must Face Lesson 02: 5 Books That Can Help You Build Self-Discipline Lesson 03: 5 Leaders to Learn From Lesson 04: 5 Tips for Fighting Impostor Syndrome Lesson 05: 6 Online Resources to Help You Get and Stay Organized Lesson 06: 6 Tips for Having Difficult Conversations Lesson 07: 8 Qualities of a Great Leader Lesson 08: How to Uncover Your Own Style of Leadership Lesson 09: How to Use Social Media in the Workplace Lesson 10: What's the Difference Between a Manager and a Leader? How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing the Learn to Level Up Your Leadership course can lead to various career paths, including Team Leader/Supervisor - £20,000 - £35,000 per annum Department Manager - £35,000 - £60,000 per annum Operations Manager - £45,000 - £80,000 per annum Senior Manager/Director - £80,000 - £150,000 per annum Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Discover the power of social sensitivity in the workplace, a vital skill that enables you to understand and respect your colleagues' emotions, needs, and perspectives. This course provides actionable insights on cultivating social sensitivity to boost communication, empathy, and collaboration within your team. Develop the skills to build strong relationships, resolve conflicts, and foster a more cohesive and productive work environment, ultimately leading to improved teamwork and overall workplace success. Learning Objectives Define how social sensitivity in the workplace determines a group's ability to reach their goals.;Implement practical strategies for improving social sensitivity within oneself and among team members to enhance overall team success.;Identify the three key factors associated with a group's collective intelligence including the role of social sensitivity, balanced participation in conversations, and gender diversity.

They often say, “Fake it until you make it.” But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard. In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions. Join this webinar to gather some useful tips that will help you create meaningful connections.

Unlock the secrets of powerful communication with our masterclass on Mastering the Art of Hypnotic Language. Designed for therapists, coaches, leaders, and anyone interested in enhancing their influence, this course delves into the intricate techniques of hypnotic speech used to guide listeners into a receptive, trance-like state.