31023 Courses in Cardiff delivered Online

A 60 minute power hour coaching session online to help answer any questions that you may have about Reiki. Whether you are new to Reiki or have been practising it for many years, there will always be questions that we would like answering. Or sometimes just having the opportunity to talk things through with another experienced Reiki teacher, healer or reiki practitioner.

For serious singing professionals, teachers and coachesTake your communication and diagnosis skills to the next level Real life singing lessons for you to watch and analyseTeaching across music genres - lessons in classical, Musical Theatre and CCMTeaching across ages - from teen twins to retiredWatch Gillyanne and Jeremy coach the students in online masterclasses What you will discover Unit 1 - The focus mindmap. What you should be listening and watching for the first time you meet a student. Plus two masterclasses with male voice on a classic musical theatre song and a contemporary Indie pop song Unit 2 - The braindump Sorting your thoughts out when working with singers. Plus watching a "group" lesson with female twins, covering vocal warmups and classical repertoire (Purcell). Unit 3 - Coaching an avocational singer Working with a retired singer on classical and light classical repertoire (Quilter and Vivaldi). Legato line, diction and phrasing Units 4 and 5 are live with Gillyanne and Jeremy - dates will be arranged after purchase to suit the group Finding the key focus for each student in each lesson Discovering how the Brain Dump method can revolutionise your diagnostic skills, whether live in person or teaching online Using the Brain Dump method and filtering to create new exercises based on your student's needs that day Developing a robust process for teaching one student regularly, from first Brain Dump to future lesson planning, plus tracking progress and creating solutions Who we are We are Dr Gillyanne Kayes (singing voice specialist) and Jeremy Fisher (vocal & performance coach). We're both avid tea drinkers (Gillyanne loves builder's tea and first flush Darjeeling, Jeremy's a black-tea-no-sugar Ceylon drinker, but his favourite tea-du-jour is Royal Blend from Fortnum and Mason in London. We've co-taught for more than 25 years all over the world. We've written 10 books on vocal technique, including five Amazon #1 bestsellers. We've been creating vocal training resources since 2004, including courses, DVDs, CDs, ebooks, the Build Your Own Larynx template and most recently the amazing online Learning Lounge with over 600 voice training resources. We love helping people find and share their truth as teachers and performers. Cheers!

***24 Hour Limited Time Flash Sale*** SEO, Digital Marketing & Facebook Marketing Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you looking forward to expanding your market-reaching capability? Or looking for ways to boost your audience and drive sales? Master the art of online visibility and growth! Propel your business to new heights with our comprehensive bundle of 8 top-notch courses - "SEO, Digital Marketing & Facebook Marketing." The roadmap to success in the digital landscape has never been so well-defined! Our bundle comprises three exceptional QLS-endorsed courses in SEO, Digital Marketing, and Facebook Marketing. Your mastery in these subjects will be recognised with hardcopy certificates, enhancing your professional credibility. Understanding SEO principles, digital marketing strategies, and Facebook marketing techniques can exponentially amplify your brand's reach and engagement. Five additional CPD QS-accredited courses complement the QLS-endorsed trio, diving deeper into the world of online growth. Explore the exciting world of growth hacking, transform from a beginner to an advanced digital marketer, master social media marketing, harness the power of SEO analytics and content marketing tools, and learn to optimise results with Facebook analytics. These theoretical-based courses offer a thorough understanding of these dynamic disciplines, giving you a competitive edge in the ever-evolving digital marketplace. Key Features of the SEO, Digital Marketing & Facebook Marketing Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our SEO, Digital Marketing & Facebook Marketing bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: SEO - Search Engine Optimisation QLS Course 02: Digital Marketing QLS Course 03: Facebook Marketing 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Digital Marketing - Growth Hacking Techniques - Online Course Course 02: Digital Marketing for Beginners to Advanced Course 03: Social Media Marketing and Digital Marketing Masterclass Course 04: Strategies on SEO Analytics - Content Marketing Tools Course 05: Learn to Optimize Results With Facebook Analytics In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Unleash the full potential of digital marketing with our 8-course bundle: "SEO, Digital Marketing & Facebook Marketing." This exclusive bundle delivers a deep theoretical understanding of SEO, digital marketing, and Facebook marketing, with additional insights into growth hacking, SEO analytics, and social media marketing. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring digital marketers seeking to broaden their theoretical knowledge. Entrepreneurs looking to boost their brand's online visibility and growth. Content creators and writers aiming to improve their SEO understanding. Social media managers seeking a comprehensive understanding of Facebook analytics. Career path SEO Specialist: £25,000 - £35,000 Digital Marketing Manager: £30,000 - £50,000 Growth Hacker: £40,000 - £60,000 Social Media Manager: £25,000 - £40,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Merchandising, Logistic Management & Product Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your potential with our extensive bundle of 8 courses titled: Merchandising, Logistic Management & Product Management. This bundle includes 3 QLS endorsed courses: Merchandising, Logistic Management, and Product Management Foundations, each offering a hardcopy certificate upon completion. In addition, we also provide 5 relevant CPD QS accredited courses: Quality Management, Basics of Process Planning, Resourcing and Managing Talent Course, Risk Assessment & Management Diploma, and Commercial Management. Dive deep into the theory behind Merchandising, Logistic Management, and Product Management and transform your understanding of these domains. Propel your career to new heights with this intricate blend of theoretical courses. Key Features of the Merchandising, Logistic Management & Product Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Merchandising, Logistic Management & Product Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Merchandising QLS Course 02: Logistic Management QLS Course 03: Product Management Foundations 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Quality Management Course 02: Basics of Process Planning Course 03: Resourcing and Managing Talent Course Course 04: Risk Assessment & Management Diploma CPD Accredited Course 05: Commercial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Merchandising, Logistic Management & Product Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop an understanding of Merchandising strategies and techniques. Gain insight into the key concepts of Logistic Management. Understand the foundation of Product Management. Learn the principles and processes of Quality Management. Acquire knowledge of Process Planning basics. Understand the techniques of Resourcing and Managing Talent. Learn about Risk Assessment & Management and Commercial Management. This bundle covers an extensive array of topics, starting from Merchandising to Logistic Management, and culminating in Product Management. These topics are intertwined and form the backbone of effective business operations. By diving deep into these subjects, you will gain a comprehensive theoretical understanding that can be applied across various industries and roles. The benefits of learning these courses extend beyond the immediate job prospects, empowering you to make strategic decisions and effectively manage resources. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in the business sector aiming to enhance their knowledge. Aspiring product managers looking to build a solid foundation. Individuals interested in careers related to quality and process planning. Career path Merchandising Manager: £40,000 - £60,000 per annum Logistic Management Specialist: £30,000 - £50,000 per annum Product Manager: £45,000 - £70,000 per annum Quality Management Officer: £25,000 - £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Construction Management, Cost Estimation and Safety Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Set the cornerstone for your career in construction with our "Construction Management, Cost Estimation and Safety Training" eight-course bundle. Consisting of three Quality Licence Scheme-endorsed courses in Construction Management, Construction Cost Estimation, and Construction Safety, you will receive a hardcopy certificate for each to showcase your theoretical knowledge and dedication. This bundle is also fortified with five CPD QS accredited courses. Key Features of the Construction Management, Cost Estimation and Safety Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction Management, Cost Estimation and Safety Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Construction Management QLS Course 02: Construction Cost Estimation QLS Course 03: Construction Safety 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Industry Scheme (CIS) Course 02: LEED V4 - Building Design and Construction Course 03: WELL Building Standard Course 04: Construction Estimation using RSMeans Course Course 05: AutoCAD VBA Programming - Beginner course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Construction Management, Cost Estimation and Safety Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the theoretical principles of Construction Management. Learn the essentials of Construction Cost Estimation. Gain knowledge about Construction Safety protocols. Get familiar with the Construction Industry Scheme (CIS). Understand LEED V4 Building Design and WELL Building Standard. Learn to estimate construction costs using RSMeans. Get introduced to AutoCAD VBA Programming. Discover the world of construction with our expertly designed eight-course bundle, tailored to provide a comprehensive theoretical understanding of construction management, cost estimation, and safety. From getting acquainted with CIS, LEED V4 and WELL standards to using RSMeans for estimation and introduction to AutoCAD VBA programming, this bundle is your gateway to the construction industry. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aiming for a theoretical understanding of Construction Management. Aspiring professionals looking for comprehensive knowledge in Cost Estimation and Construction Safety. Anyone keen to understand the Construction Industry Scheme (CIS) and LEED V4 & WELL Building Standards. Career path Construction Manager - Avg. salary: £44,000 per year. Cost Estimator in construction - Avg. salary: £38,000 per year. LEED Consultant - Avg. salary: £42,000 per year. WELL Building Standard Consultant - Avg. salary: £45,000 per year. AutoCAD Programmer - Avg. salary: £39,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Certified ScrumMaster®: Virtual In-House Training This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations. At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. What you will Learn At the end of this program, you will be able to: Provide a clear understanding of the fundamental principles of Scrum Use the principles, practices, and tools required to be an effective ScrumMaster Make effective decisions regarding the application of the Scrum framework to different situations, including: Practical, project-proven practices The essentials for getting a project off on the right foot How to write user stories and structure your product backlog How to help both new and experienced teams be more successful How to successfully scale Scrum Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Agile Principles Lean Principles Process control models Incremental and Iterative development Shifting the focus on product management Overview of the Scrum process The Team Dedicated cross-functional teams T-shaped people Sprint Planning Team capacity Facilitating the Sprint Planning meeting The Sprint backlog Sprint Burndown chart Scrum Roles and Responsibilities The team and building effective teams ScrumMaster responsibilities Product Owner responsibilities The Scrum project community What happens to traditional roles in Scrum? Scrum Meetings Daily Scrum Reviews Retrospectives Product Backlog and User Stories Product backlog characteristics User stories Getting your first backlog Getting backlog items ready Slicing User stories Estimation for Forward Planning Why comparative estimation works Planning poker Affinity estimation Release Planning and Tracking Progress Velocity Release planning Tracking release progress Scaling Scrum Scrum of Scrums Scaling the product backlog Scaling across a program and business areas Distributed teams

Certified ScrumMaster®: In-House Training This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations. At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. What you will Learn At the end of this program, you will be able to: Provide a clear understanding of the fundamental principles of Scrum Use the principles, practices, and tools required to be an effective ScrumMaster Make effective decisions regarding the application of the Scrum framework to different situations, including: Practical, project-proven practices The essentials for getting a project off on the right foot How to write user stories and structure your product backlog How to help both new and experienced teams be more successful How to successfully scale Scrum Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Agile Principles Lean Principles Process control models Incremental and Iterative development Shifting the focus on product management Overview of the Scrum process The Team Dedicated cross-functional teams T-shaped people Sprint Planning Team capacity Facilitating the Sprint Planning meeting The Sprint backlog Sprint Burndown chart Scrum Roles and Responsibilities The team and building effective teams ScrumMaster responsibilities Product Owner responsibilities The Scrum project community What happens to traditional roles in Scrum? Scrum Meetings Daily Scrum Reviews Retrospectives Product Backlog and User Stories Product backlog characteristics User stories Getting your first backlog Getting backlog items ready Slicing User stories Estimation for Forward Planning Why comparative estimation works Planning poker Affinity estimation Release Planning and Tracking Progress Velocity Release planning Tracking release progress Scaling Scrum Scrum of Scrums Scaling the product backlog Scaling across a program and business areas Distributed teams

This course teaches you the concepts in bite-sized lectures and helps you understand each aspect of quality, Six Sigma, and the seven quality tools in an easy manner. This course also contains several downloadable templates and real-time data that you will use during your course journey to follow along with the given lectures.

Customized and Bespoke 3ds Max Training: Face-to-Face and Online Options

Getting Started The primary aim of the OTHM Level 3 Diploma in Business Management is to offer learners a comprehensive grasp of how businesses operate and are organised. This qualification is designed to equip learners with the foundational knowledge, comprehension, and skills relevant to various aspects of business operations. It encourages learners to research, explore, and assess key business elements, encompassing areas like Business Communication, The Business Environment, People Management, Customer Service, Finance, and Marketing. Key Benefits Gain a thorough comprehension of business operations and organisational structure Equips learners with essential knowledge, comprehension, and practical skills required in various aspects of business activities Encourages learners to conduct research and explore critical elements of the business field, Apply the knowledge and skills gained to real-world business situations Develop effective written and oral communication skills essential for successful business interactions. Key Highlights This qualification will offer learners the requisite skills and knowledge to enter the world of work in their chosen sector We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into a range of Bachelor's degree programmes Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Communication for Business Reference No : F/618/8192 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with essential and critical skills needed for effective communication within a business setting. Learners will cultivate an understanding of various communication forms, including non-verbal, verbal, written, and IT. This knowledge will empower learners to proficiently convey messages by choosing the most appropriate communication method based on the message's specific context and content. UNIT2- The Business Environment Reference No : J/618/8193 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with a comprehension of the idea of a business environment. Learners will foster an awareness of diverse business sectors, structures, and functions. Furthermore, learners will acquire insights into a business's inner and outer surroundings, where both micro and macroeconomic factors wield substantial influence over business operations. This knowledge will empower learners to evaluate a business's internal and external contexts proficiently. UNIT3- People Management Reference No : L/618/8194 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with the essential knowledge and insights required for proficiently guiding and supervising individuals within a business. Learners will cultivate an understanding of employee motivation, employee relationships, and performance management. This knowledge will enable learners to grasp the prerequisites for leaders and managers to facilitate and promote effective employee engagement. UNIT4- Customer Service Reference No : R/618/8195 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential knowledge and comprehension needed for effective performance in a customer service position. Learners will first establish a foundation in customer service basics, then explore customer types and strategies for fostering relationships with them within a business context. Building upon an understanding of various interpersonal skills, this unit will allow learners to showcase their ability to work independently and collaboratively in a team to deliver exceptional customer experiences. UNIT5- Finance in Business Reference No : Y/618/8196 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with the foundational knowledge necessary for documenting financial transactions and generating financial statements. Learners will acquire an understanding of various economic and accounting methods, including the double-entry accounting system, budgeting, and investment assessment. This knowledge will empower learners to document financial transactions and create accounting statements proficiently. UNIT6- Marketing Reference No : D/618/8197 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential marketing knowledge and skills necessary to participate in marketing endeavours actively. This is complemented by understanding critical marketing and campaign principles, which are the basis for generating and delivering market research findings and a marketing campaign. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.