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This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment

This course aims to provide learners with an in-depth understanding of Information Systems and their various components. The course covers the evolution, types, and components of Information Systems, including databases, database management systems, computer networking, and network architecture. It also explores key concepts and types of database management systems and database languages, information systems software, and the distinction between information systems and information technology. Additionally, the course covers enterprise resource planning (ERP), process mapping, implementation management, cloud computing, and artificial intelligence in Management Information Systems (MIS).After the successful completion of the course, you will be able to learn about the following, Information System, its evolution, types and components. Database and Database Management System. Key Concepts and Types of Database Management Systems and Database Languages. Computer Networking and Its Key Components and Types. What is Network Architecture? Information Systems Software. Information Systems V/s Information Technology. ERP, process mapping, Implementation Management and its components. Cloud Computing in Management Information Systems. Artificial Intelligence and Information Systems. This course provides learners with a comprehensive overview of Information Systems and their components. It begins by introducing the concept of Information Systems, their evolution, types, and components. It then covers databases and database management systems, including the types of database management systems, database languages, and the role of databases in managing information. This course provides learners with a comprehensive overview of Information Systems and their components. It begins by introducing the concept of Information Systems, its evolution, types, and components. It then covers databases and database management systems, including the types of database management systems, database languages, and the role of databases in managing information. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Identifying Information Systems and Information Technology Self-paced pre-recorded learning content on this topic. Identifying Information Systems and Information Technology Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. IT & Operations &Project Managers Business & Data Analysts Database Administrators & Network Engineers Systems Analysts & Software Developers Enterprise Architects, CIOs and CTOs Information Security Managers & IT Consultants Management Consultants & Business Owners Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you ready to dive into the lucrative world of gold trading? Our comprehensive Gold Trading Training Course is designed to equip you with the knowledge and skills to excel in this exciting market. Whether you're a beginner or an experienced trader, this course will guide you through the essential concepts and advanced strategies needed to succeed. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Gold Trading Training Course, learners will start by understanding the fundamentals of gold, its history, and its value in the global market. They will then move on to the basics of trading, including key concepts and strategies. The course covers how the stock market works and its relationship to gold trading. Learners will gain insights into the specifics of trading gold, including how to analyze gold prices and market trends. Additionally, the course explores gold mining stocks, teaching learners how to evaluate and invest in these stocks effectively. By the end of the course, participants will be equipped with the knowledge and skills to trade gold confidently and understand the factors that influence gold prices and the stock market. Course Curriculum Module 01: Introduction to Gold Module 02: Basics of Trading Module 03: Stock Market Module 04: The Gold Trade Module 05: Gold Mining Stocks Learning Outcomes Understand gold's historical significance and its role in modern economies. Learn fundamental principles and strategies of trading. Gain knowledge of stock market operations and dynamics. Master techniques and strategies specific to the gold trade. Evaluate and invest in gold mining stocks effectively. Develop informed trading decisions using gold market insights. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring gold traders. Stock market enthusiasts. Investors interested in gold. Finance students. Individuals seeking trading knowledge. Career path Gold Trader Stock Market Analyst Investment Advisor Gold Mining Analyst Financial Consultant Commodities Broker Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX

The course will provide an in-depth understanding of the project communication plan and its importance in project management. The course will cover the fundamental concepts of project communication planning, its strategies, and goal settings. Participants will learn how to write a project communication plan, incorporate it into the project management process, and measure its effectiveness. The course will also explore best practices in project communication planning and outline strategies to strive for effective communication. This course is designed to provide participants with a comprehensive understanding of the project communication plan and its significance in project management. Strategies for achieving effective communication within the project team, with stakeholders, and across different communication channels will also be discussed. By the end of the course, participants will have the necessary knowledge and skills to develop and implement a successful project communication plan, which is vital for ensuring project success.  After the successful completion of the course, you will be able to learn about the following; Project communication plan, its importance, strategy, goal, how to write a project communication plan, incorporation of the communication plan, its usage, and steps to start your own project management communication, measuring the effectiveness of the communication plan, and elements of a successful project communication plan. You will also learn the best practices in a communication plan, factors affecting communication during the project's life span, and outline to strive for effective communication. This enabls to undetstand Mendelow's matrix and the effective use of Mendelow's Matrix to communicate with different stakeholders. This course is designed to provide participants with a comprehensive understanding of the project communication plan and its significance in project management. Students will learn the fundamental concepts, strategies, and goal settings of project communication planning, as well as how to write an effective communication plan and integrate it into the project management process. The course will also cover the measurement of the effectiveness of the project communication plan and explore the best practices in project communication planning. Strategies for achieving effective communication within the project team, with stakeholders, and across different communication channels will also be discussed. By the end of the course, participants will have the necessary knowledge and skills to develop and implement a successful project communication plan, which is vital for ensuring project success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Communication Plan Self-paced pre-recorded learning content on this topic. Project Communication Plan Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Our Professional Certificate Course in Understanding the Role of Information Technology in Logistics and Supply Chain is designed to provide participants with a comprehensive understanding of the impact of IT on supply chain management. The course covers a wide range of topics including the concept of Information Logistics (IL) and the Information Logistics Model, Logistics Information Systems and the role of information elements. Participants will also learn about Big Data logistics and the Enterprise Application Integration (EAI) approach. Additionally, the course will cover Logistics Processes Integration Framework (ELPIF) based on Web Services, and the Resource Integration Framework of Logistics Resource Grid (LRG). Upon completion of this course, participants will have a deep understanding of how IT can be used to optimize supply chain management processes and drive success in the logistics industry. Our Professional Certificate Course provides a thorough overview of the crucial role played by Information Technology in modern logistics and supply chain management. Upon completion, participants will have the skills and knowledge needed to drive success in the ever-evolving field of logistics and supply chain management. After the successful completion of the course, you will be able to learn about the following, The role of IT in Supply Chain Management. The concept of Information Logistics (IL). Information Logistics Model. Logistics Information System. The concept of information element. Big data logistics. Enterprise application integration. Logistics Processes Integration Framework(ELPIF) Based on Web Services Resource Integration Framework of Logistics Resource Grid (LRG). Our Professional Certificate Course in Understanding the Role of Information Technology in Logistics and Supply Chain is designed to provide participants with a comprehensive understanding of the impact of IT on supply chain management. The course covers a wide range of topics including the concept of Information Logistics (IL) and the Information Logistics Model, Logistics Information Systems and the role of information elements. Participants will also learn about Big Data logistics and the Enterprise Application Integration (EAI) approach. Additionally, the course will cover Logistics Processes Integration Framework (ELPIF) based on Web Services, and the Resource Integration Framework of Logistics Resource Grid (LRG). Upon completion of this course, participants will have a deep understanding of how IT can be used to optimize supply chain management processes and drive success in the logistics industry. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Role of Information Technology in Logistics and Supply Chain Self-paced pre-recorded learning content on this topic. Understanding the Role of Information Technology in Logistics and Supply Chain Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Logistics and Supply Chain Professionals IT Professionals looking to specialize in Logistics and Supply Chain Business owners and Entrepreneurs seeking to improve supply chain operations Students pursuing a career in Logistics and Supply Chain Management Anyone interested in understanding the impact of IT on Logistics and Supply Chain. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of this course is to provide a comprehensive understanding of E-commerce Software systems and their practical applications. After the successful completion of this lecture, you will be able to: Understand and apply E-commerce Software systems. Understand E-commerce Websites, along with their types. Understand the concept of Supply Chain Management in E-commerce. Understand Product Sourcing, Strategic Sourcing, Outsourcing, and Offshoring in E-commerce. Understand What is an EFT Payment? And How Do e-Checks Work? Understanding Digital payment systems, currency and Payment Gateways. The aim of this course is to provide a comprehensive understanding of E-commerce Software systems and their practical applications. By the end of the course, students will be able to understand and identify different types of E-commerce websites and apply the concept of Supply Chain Management in E-commerce. Additionally, students will be able to comprehend the concepts of Product Sourcing, Strategic Sourcing, Outsourcing, and Offshoring in E-commerce. Furthermore, the course will also focus on the understanding of EFT Payment and e-Checks and how they work in the context of E-commerce. Students will also learn about Digital payment systems, currency, and Payment Gateways and their role in the E-commerce industry. Overall, the course will equip students with the knowledge and skills required to understand and apply various E-commerce Software systems and concepts to effectively operate in the dynamic E-commerce industry. The aim of this course is to provide a comprehensive understanding of E-commerce Software systems and their practical applications. By the end of the course, students will be able to understand and identify different types of E-commerce websites and apply the concept of Supply Chain Management in E-commerce. Additionally, students will be able to comprehend the concepts of Product Sourcing, Strategic Sourcing, Outsourcing, and Offshoring in E-commerce. Furthermore, the course will also focus on the understanding of EFT Payment and e-Checks and how they work in the context of E-commerce. Students will also learn about Digital payment systems, currency, and Payment Gateways and their role in the E-commerce industry. Overall, the course will equip students with the knowledge and skills required to understand and apply various E-commerce Software systems and concepts to effectively operate in the dynamic E-commerce industry. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Appraising E-commerce System Self-paced pre-recorded learning content on this topic. Appraising E-Commerce System Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. E-commerce System Appraiser E-commerce System Analyst E-commerce System Consultant E-commerce Business Analyst E-commerce Operations Manager E-commerce Technology Strategist E-commerce Architect E-commerce Project Manager E-commerce Quality Assurance Analyst E-commerce User Experience Designer Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The aim of this course is to provide students with a comprehensive understanding of the different working capital investment policies and their impact on a company's financial performance. Students will learn how to analyze and evaluate the risks and benefits of different policies, and how to develop strategies to optimize working capital investments. After the successful completion of the course, you will be able to learn the following: Understand the different types of Working Capital Investment Policies including Conservative, Aggressive, Highly Aggressive, and Hedging policies Understand the different sources of Working Capital Finance including Spontaneous and Negotiated Sources. Understand the time and money concept in Working Capital Management. Understand the need for Working Capital and its importance in the success of a business. Estimation of Amount of Different Components of Current Assets and Current Liabilities: Learn how to estimate the number of different components of Current Assets and Current Liabilities in order to manage Working Capital effectively. The course "Understanding the Working Capital Investment Policies" covers various policies and sources of working capital finance, time and money concepts in working capital, and the estimation of different components of current assets and liabilities. The course is designed to provide learners with a comprehensive understanding of working capital management and investment policies. The course Understanding the Working Capital Investment Policies explores the concept of working capital investment policies and their importance in managing the short-term assets and liabilities of a business. It covers various strategies and techniques to optimize the use of working capital and improve profitability. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Working Capital Investment Policies Self-paced pre-recorded learning content on this topic. Understanding the Working Capital Investment Policies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Financial Analyst Treasury Manager Cash Manager Credit Analyst Working Capital Manager Business Analyst Financial Controller CFO (Chief Financial Officer) Accountant Management Accountant Financial Consultant Risk Manager Operations Manager Supply Chain Manager Procurement Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The Creating and Starting the Venture course equips learners with many essential skills required to create and launch a successful new business. The course provides learners with the knowledge and practical tools to develop a comprehensive business plan and marketing plan, measure plan progress, and utilize the internet as a resource tool. Through this course, learners will gain critical thinking and problem-solving skills, enabling them to understand the scope and value of a business plan, evaluate the plan's effectiveness, and gather the required information for its development. Additionally, learners will develop the analytical skills needed for conducting market research, analyzing competition, and developing effective marketing strategies. The course aims to provide learners with the knowledge and skills necessary to create, develop, and launch a new business venture. After the successful completion of the course, you will be able to learn about the following, Develop a comprehensive business plan with all the necessary information to secure financing and launch a successful new venture. Understand who should be involved in the business planning process and how to communicate the plan to stakeholders effectively. Analyze the scope and value of the business plan, including identifying key market opportunities, potential risks, and growth strategies. Evaluate the effectiveness of a business plan using various metrics and data analysis techniques. Identify the information needs required for a successful business plan and how to gather and analyze that information. Develop and implement a marketing plan, including conducting marketing research, analyzing the competition, and developing effective marketing strategies. The aim of the course is Creating and Starting the Venture is to provide learners with the knowledge and skills necessary to create, develop, and launch a new business venture. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Creating and Starting a Venture Self-paced pre-recorded learning content on this topic. Creating and Starting the Venture Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor. Aspiring entrepreneurs Small business owners Marketing professionals Business development managers Sales managers Product managers Operations managers Project managers Consultants Business analysts Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.