32189 Courses in Cardiff delivered Online

Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Professionals wishing to maximize their productivity and efficiency by investing their time more effectively will benefit from this course. Overview Time Management Prioritization Organization Workflow Productivity Time is limited, so getting the most out of every minute is critical. In this course, students will learn to improve their focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of their time. Students will acquire time management tools and decision-making techniques to help focus on purpose and achieve your goals, balancing the needs of both business and personal life. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Wise Time Management Identifying Time Wasters Applying the 80/20 Rule Utilizing Calendars Creating Rituals 2. Prioritizing Your Time Taking Charge of Your Time Protecting Your Time through Assertiveness 3. Planning Wisely Managing the Power of Your Productivity Journal Finding Hidden Time Chunking, Blocking, and Tackling 4. Organizing Your Workspace Decluttering Managing Workflow Taking Control over Email 5. Tackling Procrastination Knowing Why You Procrastinate Nine Ways to Avoid Procrastination 6. Crisis Management Weathering the Storm Creating and Executing a Plan Applying Lessons Learned 7. Increase Your Productivity Applying Productivity Tools Finding What Works Eliminating the Word \'Should\' Building on Success Additional course details: Nexus Humans Prioritizing Your Time Effectively training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Prioritizing Your Time Effectively course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This course is intended for delegates who are now doing dermal fillers or whom are advanced injectors. The Brazilian Butt Lift training includes improving shape, volumizing and sculpting the area with dermal filler. We use Hyacorp MFL 2 or Genefill Products MASTERCLASS GROUP 8 CPD POINTS 1 DAY COURSE  ONLINE During the Online Training day you will learn the following: Anatomy and Physiology Consultation for patients Consent forms Treatment information After care Dezinfection & Safety Indications and Contra-indications Risks, side effects Dealing with complications Marketing tips Certificate upon completion CPD All under the supervision of our fully trained aesthetics practitioners, with Medical background . You will practice on real models and optional extra Mentoring date can be provided if required! BBL is the newest of the body augmentation treatments in the cosmetic/aesthetic industry Masterclass. ONLINE BBL TRAINING COURSE IN LONDON Practice in 1-day Course Group Training Non-Surgical Liquid Brazilian Butt Lift with Hyaluronic Acid ( difference Fillers )Hayacorp MFL 2 ,Genefill contour using cannulas. Brazilian Butt lift with Fillers also called Liquid BBL has become one of the most popular non-surgical cosmetic procedures. Client’s are more than ever looking for non-surgical alternatives to the most popular cosmetic procedures. Take advantage of this ever-growing market with our one-day intensive course, extend you level of injectable procedure. Our Buttock Augmentation training course you will learn how to safely administrate the HA and effectively carry out these procedures to help your clients achieve a firmer, rounder buttock whilst saving your clients thousands on undergoing invasive surgery.  The Brazilian Buttock Lift, training course consists in learning Master class injection techniques and application for the most frequently requested areas of the body under professional supervise with some of the best experts of Academy on central London. You can extend the training with Legs, Arms and Calves. With Harley Elite Academy you can learn to practice in cosmetic medicine what the most celebrities want! We will cover pertinent information including mechanism of action technique of safety, dealing with complications, dilution guidelines, and more., providing injectable protocol for the products. Contraindications Complications Management Post treatment advice You need to be medically qualified as a doctor, dentist, nurse, pharmacist or paramedic with full governing body registration and have completed a Foundation Filler Course and to have administered a number of cases.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that over 150,000 people in the UK use British Sign Language (BSL) as their first or preferred language? There's a growing need for skilled professionals who can bridge the communication gap between the Deaf and hearing communities. Are you interested in a rewarding career helping people with speech and language difficulties? If so, this comprehensive course bundle is the perfect place to begin your journey. This unique bundle combines BSL language training with courses in speech and language therapy and audiology. You'll gain a strong foundation in BSL, develop a comprehensive understanding of speech and language disorders, and explore methods for assessment and intervention. Additionally, the interpreter training course equips you with the skills to bridge the communication gap between Deaf and hearing individuals in a professional setting. This British Sign Language (BSL) & Speech Therapy Bundle: Course 01: British Sign Language (BSL) Level 2 Course 02: Speech and Language Therapy Course 03: Audiology Course 04: British Sign Language Interpreter Training Join us on this journey of inclusion, empathy, and growth, and be a catalyst for change with this British Sign Language (BSL) Course. Learning Outcomes of British Sign Language (BSL) Bundle: Gain a comprehensive understanding of British Sign Language (BSL) grammar and vocabulary. Develop proficiency in BSL finger spelling and facial expressions. Master the skills to effectively communicate in various BSL contexts, including everyday conversations. Enhance your understanding of deaf culture and the importance of inclusion and accessibility. Prepare for professional opportunities in BSL interpretation, speech and language therapy, and healthcare. Contribute to breaking down communication barriers and promoting a more inclusive society. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of British Sign Language (BSL) Get a free student ID card with British Sign Language (BSL) Training program (£10 postal charge will be applicable for international delivery) The British Sign Language (BSL) is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the British Sign Language (BSL) course materials The British Sign Language (BSL) comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: British Sign Language (BSL) Level 2 Module 01 Introduction To The Course Fingerspelling Vocabulary Used In Daily Lives Common Names Module 02 Greetings And Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal And Pets Describing Family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL Vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using The Numbers Days And Months Dialogue Module 07 Home Questions And Statements About The Home & many more ... Course 02: Speech and Language Therapy Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Course 03: Audiology Module-01: Introduction To Audiology Module-02: Anatomy And Physiology Of The Ear Part One Module-03: Anatomy And Physiology Of The Ear Part Two Module-04: Acoustics And Psycho-Acoustics Module-05: Pure Tone Audiometry Part One Module-06: Pure Tone Audiometry Part Two Module-07: Pure Tone Audiometry Part Three Module-08: Audiological Disorders Part One Module- 09: Audiological Disorders Part Two Module-10: Audiological Disorders Part Three Module-11: Disorders Of The Auditory Nervous System Module-12: Rehabilitation For Hearing Impairment Part One Module-13: Rehabilitation For Hearing Impairment Part Two Course 04: British Sign Language Interpreter Training Introduction To BSL And Fingerspelling Exchanging Personal Information Families Numbers (Time, Calendar And Money) Colours Transports Weather Directions Activities/Hobbies And Sports Description Of A Person And Clothes Animals Numbers (Money) Foods And Drinks How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This British Sign Language (BSL) & Speech Therapy bundle is suitable for everyone. Requirements You will not need any prior background or expertise in this British Sign Language (BSL) bundle. This bundle is ideal for: Aspiring BSL Interpreters Speech & Language Therapists Audiology Assistants Educators Healthcare Professionals Career path This British Sign Language (BSL) bundle will allow you to kickstart or take your career to the next stage in the related sector such as: BSL Teacher BSL Interpreter Speech and Language Therapist Audiologist Social Worker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

The 'CPD Certified Financial Advisor Training' course provides comprehensive training to individuals aspiring to become financial advisors. It covers essential finance concepts, skills, financial planning, wealth management, personal financial statements, risk management, investment planning, divorce planning, and the use of Google Analytics for financial advisors. Learning Outcomes: Understand the fundamentals of finance and the role of a financial advisor. Develop essential skills required for effective financial advising. Learn the principles and techniques of financial planning for individuals and businesses. Gain expertise in wealth management and creating personal financial statements for clients. Learn to assess and manage financial risks for clients' investments and portfolios. Master investment planning strategies and asset allocation techniques. Acquire knowledge of divorce planning and financial considerations during divorce proceedings. Learn to utilize Google Analytics as a financial advisor for data analysis and decision-making. What skills you will gain: A detailed understanding of the intricacies of finance. Maestro of the fundamental financial advisory skill sets. A solid perspective of financial planning. Thorough knowledge of wealth management. Proficiency in making personal financial statements. Familiarity with financial risk assessment and management. A firm understanding of investment planning. Adequate comprehension of how to use Google Analytics. Why buy this CPD Certified Financial Advisor Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CPD Certified Financial Advisor Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Financial Advisor training is suitable for - Students Recent graduates Job Seekers Anyone interested in financial advising Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise. Prerequisites To participate in this Financial Advisor course, all you need is - A smart device A secure internet connection And a keen interest in financial advising. Career path This Financial Advisor course will assist you in establishing a solid foundation in the field of finance and several fascinating job possibilities, such as - Finance Advisor Finance Analyst Financial Confiscator Financial Investigator In the United Kingdom, these positions pay an average of £20,000 to £65,000 a year. Course Curriculum Module 01: Introduction to Finance Introduction to Finance 00:23:00 Module 02: Essential Skill for Financial Advisor Essential Skills for Financial Advisors 00:34:00 Module 03: Financial Planning Financial Planning 00:37:00 Module 04: Wealth Management and Guide to Make Personal Financial Statements Wealth Management and Guide to Make Personal Financial Statements 00:18:00 Module 05: Financial Risk Management and Assessment Financial Risk Management and Assessment 00:31:00 Module 06: Investment Planning Investment Planning 00:25:00 Module 07: Divorce Planning Divorce Planning 00:26:00 Module 08: Google Analytics for Financial Advisors Google Analytics for Financial Advisor 00:26:00 Assignment Assignment - CPD Certified Financial Advisor Training 00:00:00

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - Installing Motherboards and Connectors Explain Cable Types and Connectors Install and Configure Motherboards Explain Legacy Cable Types 2 - Installing System Devices Install and Configure Power Supplies and Cooling Select and Install Storage Devices Install and Configure System Memory Install and Configure CPUs 3 - Troubleshooting PC Hardware Apply Troubleshooting Methodology Configure BIOS/UEFI Troubleshoot Power and Disk Issues Troubleshoot System and Display Issues 4 - Comparing Local Networking Hardware Compare Network Types Compare Networking Hardware Explain Network Cable Types Compare Wireless Networking Types 5 - Configuring Network Addressing and Internet Connections Compare Internet Connection Types Use Basic TCP/IP Concepts Compare Protocols and Ports Compare Network Configuration Concepts 6 - Supporting Network Services Summarize Services Provided by Networked Hosts Compare Internet and Embedded Appliances Troubleshoot Networks 7 - Summarizing Virtualization and Cloud Concepts Summarize Client-Side Virtualization Summarize Cloud Concepts 8 - Supporting Mobile Devices Set Up Mobile Devices and Peripherals Configure Mobile Device Apps Install and Configure Laptop Hardware Troubleshoot Mobile Device Issues 9 - Supporting Print Devices Deploy Printer and Multifunction Devices Replace Print Device Consumables Troubleshoot Print Device Issues 10 - Configuring Windows Configure Windows User Settings Configure Windows System Settings 11 - Managing Windows Use Management Consoles Use Performance and Troubleshooting Tools Use Command-line Tools 12 - Identifying OS Types and Features Explain OS Types Compare Windows Editions 13 - Supporting Windows Perform OS Installations and Upgrades Install and Configure Applications Troubleshoot Windows OS Problems 14 - Managing Windows Networking Manage Windows Networking Troubleshoot Windows Networking Configure Windows Security Settings Manage Windows Shares 15 - Managing Linux and macOS Identify Features of Linux Identify Features of macOS 16 - Configuring SOHO Network Security Explain Attacks, Threats, and Vulnerabilities Compare Wireless Security Protocols Configure SOHO Router Security Summarize Security Measures 17 - Managing Security Settings Configure Workstation Security Configure Browser Security Troubleshoot Workstation Security Issues 18 - Supporting Mobile Software Configure Mobile OS Security Troubleshoot Mobile OS and App Software Troubleshoot Mobile OS and App Security 19 - Using Support and Scripting Tools Use Remote Access Technologies Implement Backup and Recovery Explain Data Handling Best Practices Identify Basics of Scripting 20 - Implementing Operational Procedures Implement Best Practice Documentation Use Proper Communication Techniques Use Common Safety and Environmental Procedures

Duration 5 Days 30 CPD hours This course is intended for This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam. Overview In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices. CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration. The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies. The Official CompTIA© Network+© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career. Prerequisites CompTIA A+ Certification (Exams 220-1001 and 220-1002) 1 - Explaining the OSI and TCP/IP Models Topic A: Explain OSI Model Layers Topic B: Explain the TCP/IP Suite 2 - Explaining Properties of Network Traffic Topic A: Explain Media Types and Access Methods Topic B: Deploy Ethernet Standards Topic C: Configure and Monitor Network Interfaces 3 - Installing and Configuring Switched Networks Topic A: Install and Configure Hubs and Bridges Topic B: Install and Configure Switches Topic C: Compare and Contrast Network Topologies Topic D: Compare and Contrast Network Types 4 - Configuring IP Networks Topic A: Configure IPv4 Addressing Components Topic B: Test IP Interfaces with Command Line Tools Topic C: Configure IPv4 Subnets Topic D: Configure Private and Public IPv4 Addressing Schemes Topic E: Configure IPv6 Addressing Components Topic F: Configure DHCP Services 5 - Installing and Configuring Routed Networks Topic A: Explain Characteristics of Routing Topic B: Install and Configure Routers 6 - Configuring and Monitoring Ports and Protocols Topic A: Explain the Uses of Ports and Protocols Topic B: Use Port Scanners and Protocol Analyzers Topic C: Explain the Use of Name Resolution Services Topic D: Configure DNS and IPAM Services 7 - Explaining Network Application and Storage Services Topic A: Explain the Uses of Network Applications Topic B: Explain the Uses of Voice Services and Advanced Networking Devices Topic C: Explain the Uses of Virtualization and Network Storage Services Topic D: Summarize the Concepts of Cloud Services 8 - Monitoring and Troubleshooting Networks Topic A: Monitor Network Interfaces and Logs Topic B: Explain Network Troubleshooting Methodology Topic C: Troubleshoot Common Network Services Issues 9 - Explaining Networking Attacks and Mitigations Topic A: Summarize Common Networking Attacks Topic B: Explain the Characteristics of VLANs Topic C: Explain the Characteristics of NAT and Port Forwarding 10 - Installing and Configuring Security Devices Topic A: Install and Configure Firewalls and Proxies Topic B: Explain the Uses of IDS/IPS and UTM 11 - Explaining Authentication and Access Controls Topic A: Explain Authentication Controls and Attacks Topic B: Explain the Uses of Authentication Protocols and Directory Services Topic C: Explain the Uses of Port Security and NAC Topic D: Implement Network Device Hardening Topic E: Explain Patch Management and Vulnerability Scanning Processes 12 - Deploying and Troubleshooting Cabling Solutions Topic A: Deploy Structured Cabling Systems Topic B: Deploy Twisted Pair Cabling Solutions Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions Topic D: Deploy Fiber Optic Cabling Solutions 13 - Implementing and Troubleshooting Wireless Technologies Topic A: Install and Configure Wireless Technologies Topic B: Troubleshoot Wireless Performance Issues Topic C: Secure and Troubleshoot Wireless Connectivity 14 - Comparing and Contrasting WAN Technologies Topic A: Compare and Contrast WAN Core Service Types Topic B: Compare and Contrast WAN Subscriber Service Types Topic C: Compare and Contrast WAN Framing Service Types Topic D: Compae and Contrast Wireless and IoT WAN Technologies 15 - Using Remote Access Methods Topic A: Use Remote Access VPNs Topic B: Use Remote Access Management Methods 16 - Identifying Site Policies and Best Practices Topic A: Manage Networks with Documentation and Diagrams Topic B: Summarize the Purposes of Physical Security Devices Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts Topic D: Identify Policies and Best Practices