688 Courses in Cardiff delivered Online

In this course we deepen participants understanding of systemic racism and the spectrum of privilege. It challenges the participants to examine their behaviours and take close looks at some of the views they have held since a very young age, e.g. this area is a “bad” area, because it has a high proportion of black/brown people living in it, or that young black men in tracksuits are “thugs”. We think about where these messages come from and how people are indoctrinated by the media. Course Category Inclusion Team Building Leadership Emotional needs Description In this course we deepen participants understanding of systemic racism and the spectrum of privilege. It challenges the participants to examine their behaviours and take close looks at some of the views they have held since a very young age, e.g. this area is a “bad” area, because it has a high proportion of black/brown people living in it, or that young black men in tracksuits are “thugs”. We think about where these messages come from and how people are indoctrinated by the media.  We explore the reasons why white people are so defensive when it comes to talking about race. We discuss having racial biases and the implications of them, such as unconsciously insulting people around us in the workplace. When we become aware of how our behaviours can affect people, we then look for solutions.  The course is designed for groups of professionals to come together as a team to try and take responsibility for the racism that goes on in their workplace – empowering the leadership to have difficult conversations with team members and create a paradigm shift across the entire organisation.  Please come with an open mind, and you might be surprised at what you find out. We are striving for a world where racism is an open conversation and not a topic that we shy away from.  Testimonials “That was a really insightful session and thought provoking. I would love to attend more sessions on racism. Thank you for the engaging questions and delivery” “Lots of things to reflect on!” Learning Objectives Participants will: Confront their own racism and unconscious biases Become aware of the ways they treat people differently based on race Think about practical changes they can make in their workplaces Who Is It For? Leadership teams seeking guidance and reflection Educators who want to get it right People who have had not had much contact with people outside their own race People who believe they are “not racist” Course Content Background – brief history of systemic racism Racism as a binary – the problem with thinking only “bad” people can be racist Trust – how do we feel around people we don’t trust? Difference – how do we act when we feel different? What do Good Manners look like around people of different cultures? What does Good Allyship look like in the workplace? Why don’t we talk about race? What does your race mean to you? Examining our privilege – activity Interracial friendship video Visioning – what does the ideal workplace look like? Setting Actions – what achievable actions can we set to bring us closer to our dream future?

This course is for customer service professionals, team leaders and technical experts who need to get that extra edge when they email or call their customers.

An exploration of trust, feeling different and the key terminology and concepts needed to understand your own racism and unconscious bias

Level 1 Award in British Sign Language 1 to 1 Tutor Support-Live Zoom Class | Accredited by Signature | Ofqual Regulated | Interactive Training | Step by Step Guideline This qualification is designed to teach learners to communicate with Deaf people in British Sign Language (BSL) on a range of topics that involve simple, everyday language use. They will gain basic skills and confidence in production and reception of BSL. The course specification has been designed using the UK Occupational Language Standards 2010 at Level 1. **This course is distributed under the Lead Academy licence.** Learning outcomes: At the end of this unit, the successful learners will: Understand and communicate basic conversation when meeting people Know basic numbers Know different weather conditions and respond to questions about the weather Know a range of transport modes Communicate a range of directions Accredited by Signature Ofqual Regulated, Nationally Recognised Qualification Qualification: Signature Level 1 Award in British Sign Language (RQF) Qualification objectives At the end of the qualification, learners will be able to: Understand and use a limited range of simple words and sentences in BSL Take part in simple, everyday conversations in BSL Give and follow simple directions or instructions in BSL Give and follow simple familiar statements or descriptions in BSL Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but during lockdown my classes moved online - this has been a new experience and a great opportunity for me and my learners. Level 1 Award in British Sign Language, Winter 2022 Class starts 29th January 2022 - Course runs until 16th July 2022 Weekly via Zoom with 1 face to face session Day & Time: Saturday Mornings, 10.00am - 01.00pm Level 1 Award in BSL Jan 2022 Class Schedule Level 1 BSL Qualification Full Specification Venue: Zoom Online Teacher: Adam Linsdell Level 1 Award in British Sign Language is suitable for those who: Want to learn basic language skills to communicate simple conversations with Deaf people Want to learn new language skills as part of a programme of study Want to progress to more advanced study and/or employment using BSL in the future Are studying for personal development Are parents, family, friends or colleagues of Deaf people. Level 1 Award in British Sign Language is suitable for all ages, including pre-16. Requirements: Level 1 Award in British Sign Language can be taken without any previous BSL experience at any level. This qualification allows learners to gain basic skills and confidence in the two areas of production and reception of BSL. Total Learning Hours: 90 hours Guided Learning Hours (GLH): 64 hours GLH includes assessment time. Additional study hours include private study, homework, practice, etc Progression routes On completion of Signature Level 1 Award in British Sign Language, a wide range of further qualifications are available, including: Signature Level 2 Certificate in British Sign Language Signature Level 3 Certificate in British Sign Language Nationally Recognised Qualification: After successfully passing the official exam you will achieve Ofqual regulated nationally recognised Level 1 Award in British Sign Language Qualification that is valued by all the employers and academic institutes in the UK. Official Exam You will be assessed remotely via an online zoom exam that you can take from the comfort of your own home. When you will be ready for the exam there is an additional registration fee of £149 to book the official exam. **This course is distributed under the Lead Academy licence.** Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Meeting People Meeting Familiar People Meeting Unfamiliar People in Familiar Surroundings Meeting Unfamiliar People in Public Places, Shops, Cafes, Offices, Etc Requesting Clarification Leave Taking Range of Vocabulary Using Numbers Basic Numbers Range of Vocabulary Weather Commenting on the Weather Range Of Vocabulary Transport Describing Different Ways of Travelling Range of Vocabulary Directions Giving and Describing Simple Directions Asking for Directions Range of Vocabulary Obtain Your Certificate

Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.

Feeling unheard or overlooked? Impact conversations without risking relationships… Find out how to have the influence you want in challenging conversations - in just 10 minutes! Despite our best efforts, sometimes a work relationship or situation becomes challenging – what then? You need to be assertive to get things back on track. There is an art to doing this well and feeling proud of yourself for making your voice heard in the right way. The 3 things you'll learn in this FREE introductory training: 1. The skills you already have for making an impact that you might not give credit to 2. The areas you can develop in order to make impactful points well 3. How to frame your point succinctly and boost others' confidence and trust in you Feeling clear and confident about framing yourself and your messages for win-win results.

What important conversations are your team members avoiding? Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust. But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics. Who Should Attend? This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue. We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon. In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by: Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation Responding to emotional reactions using the skills: Pause, Don’t Panic Observe, Don’t Judge Ask, Don’t Assume Outcomes This module will help participants: Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs. Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track. Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Wanna learn something simple yet so amazing that it's going to blow your mind? Good, because this little workshop's a gem. Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

Leadership could not exist without conversations, being able to communicate with other people which is the only way