639 Courses in Cardiff delivered Online

Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Online Course now available via Teachable Platform – Chairing Meetings Learn at your own pace… lots of text and video support Description Meetings can be dreadful and bad chairing makes them worse. On this day we look at transformational person centred approaches to approaching the chairing of meetings. We provide deeper insights into the psychological processes that make this role challenging. ‘Best Saves’ for those really difficult moments when chairing meetings are creatively explored. We provide a practical, skill based and creative approach best delivered over 2 days. Testimonials “One of the most valuable things I have come across in the whole year” Learning Objectives To identify characteristics of meetings that matter- what excellent chairing looks like To strengthen person centred dimensions to chairing meetings To clarify the meetings we never want to be part of To create a visual graphic and words that uniquely illuminate what great meetings and chairing looks like To explore the various hats that group members and chairs can wear For participants to improve their chairing skills by receiving feedback To explore how to bring creativity into stuck meetings To Explore psychodynamic processes of resistance, projection, splitting and transference- as well as how to process these dynamics Who Is It For? Anyone who has to chair meetings Course Content Setting a Good tone/Exploring the ‘whole elephant’ – story so far of experience in chairing meetings – good and bad meetings – graphiced timeline and highs and lows of story so far Meetings I do not want – negative chairing…. Thinking Hats and Values – linked to role of chair – where are hats when things are going well and where are they when things are not? Our shared vision for great meetings and excellent chairing? Personal planning for future chairing – what do I need to get better at – what should I manage? Specific skill teaching – re when things go wrong – eg tears, personal attacks, talking in side conversations, silent members, lack of contribution, anger and so on…‘best saves’ explored with group – using live role play – with one chair Solution Circle demonstration – chairing skills/problem solving modelled – approach when teams stuck… Emotional elements of chairing – ‘its not personal’ – splitting, projection, transference explored and ‘handling projections’ activity Vision and Road Blocks – small groups chaired and minuted – creative problem solving – Blocks to vision of great meetings creatively removed or worked around

🚀 Unlock the Power of Collaboration with Microsoft Teams Course! 🚀 Are you ready to revolutionize the way your team works together? Look no further than our comprehensive Microsoft Teams course! 🌟 In today's fast-paced digital landscape, effective collaboration is the cornerstone of success for any organization. Whether you're a seasoned professional or a newcomer to the workforce, mastering Microsoft Teams is essential for staying ahead of the curve. 💼   🔥 Benefits of Taking Our Microsoft Teams Course: Boost Productivity: Discover how to streamline communication and project management with Microsoft Teams' suite of features. Say goodbye to endless email chains and hello to real-time collaboration! Enhanced Efficiency: Learn how to leverage Teams' integrations with other Microsoft Office applications to centralize your workflow. From document sharing to video conferencing, everything you need is at your fingertips. Remote Work Readiness: In today's remote-friendly environment, the ability to collaborate effectively from anywhere is invaluable. Our course equips you with the skills to thrive in the era of remote work. Improved Communication: Break down silos and foster a culture of transparency within your team. From chat channels to threaded conversations, Microsoft Teams keeps everyone in the loop. Customizable Solutions: Tailor Microsoft Teams to suit your team's unique needs with custom channels, tabs, and apps. Our course teaches you how to make Teams work for you! Stay Organized: Say goodbye to scattered files and disjointed communications. Learn how to organize projects and files seamlessly within the Teams environment. Professional Development: Investing in your skills is the key to advancing your career. By mastering Microsoft Teams, you'll position yourself as a valuable asset to any organization.   💼 Who is this for? Business Professionals: Whether you're a manager leading a team or an individual contributor, Microsoft Teams can revolutionize the way you work. Entrepreneurs: Build a strong foundation for collaboration within your startup or small business with Microsoft Teams. Students and Educators: Enhance group projects and classroom collaboration with the powerful tools offered by Microsoft Teams. Remote Workers: Stay connected and productive from anywhere with the remote-friendly features of Microsoft Teams.   🛠️ Career Path: Project Managers: Mastering Microsoft Teams can elevate your project management skills and make you indispensable in the eyes of employers. Administrative Professionals: Become the go-to expert for streamlining communication and organization within your office environment. IT Professionals: Gain valuable skills in implementing and managing Microsoft Teams for organizations of all sizes. Sales and Marketing Professionals: Collaborate seamlessly with your team to drive results and exceed targets. Human Resources: Utilize Microsoft Teams to facilitate employee communication, training, and development initiatives.   Don't miss out on the opportunity to take your collaboration skills to the next level. Enroll in our Microsoft Teams course today and unleash your team's full potential! 💻🌐   FAQ (Frequently Asked Questions) for Microsoft Teams Q1: What is Microsoft Teams? Microsoft Teams is a collaboration platform that brings together chat, video meetings, file storage, and integration with other Microsoft 365 applications into one unified interface. It allows teams to communicate and collaborate in real-time, whether they're in the same office or spread across different locations. Q2: How can I access Microsoft Teams? Microsoft Teams can be accessed through various platforms, including desktop applications for Windows and Mac, web browsers, and mobile apps for iOS and Android devices. Users can sign in using their Microsoft 365 account credentials provided by their organization or create a new account if needed. Q3: What features does Microsoft Teams offer for communication and collaboration? Microsoft Teams offers a wide range of features to facilitate communication and collaboration within teams. These include instant messaging, audio and video conferencing, screen sharing, file sharing and co-authoring, integration with Microsoft Office apps, channels for organizing conversations and files by topic, and the ability to add external guests to meetings and channels. Q4: How can I organize and manage teams and channels in Microsoft Teams? In Microsoft Teams, users can create teams to bring together people with a common goal or project. Within each team, users can create channels to organize conversations and files by topic, department, or project. Team owners have the ability to add or remove members, manage permissions, and customize settings for each team and channel. Q5: Is Microsoft Teams secure for business use? Microsoft Teams prioritizes security and compliance to protect sensitive information and ensure data privacy. It offers features such as multi-factor authentication, encryption of data in transit and at rest, compliance with industry standards and regulations, and administrative controls for managing user access and permissions. Additionally, Microsoft regularly updates Teams with security enhancements and patches to address any potential vulnerabilities. Course Curriculum Module 1 Introduction to Microsoft Teams Introduction to Microsoft Teams 00:00 Module 2 Communication and Collaboration Communication and Collaboration 00:00 Module 3 Managing Meetings Managing Meetings 00:00

Description Conflict Management and Crucial Conversations course is designed for any individual who wants to bring productivity in both professional

Do you want to boost your career prospects and stand out in the competitive job market? Do you want to develop the essential skills that employers are looking for in the 21st century? If yes, then the Workplace Essentials Bundle Course is the perfect choice for you! The Workplace Essentials Bundle Course is a comprehensive online training program that covers five key areas of workplace skills: professionalism, communication, difficult conversations, time management, and action planning. By enrolling in this Workplace Essentials Bundle Course, you will learn how to: Demonstrate a positive attitude and expand your skills in the workplace Build effective relations and networks with your colleagues, clients, and stakeholders Understand your role and responsibilities in the office and how to contribute to the organisational goals Communicate clearly and confidently in various situations, using verbal, non-verbal, written, and electronic methods Deliver engaging presentations, participate in productive meetings, and handle feedback Work effectively with your boss and manage their expectations Manage difficult conversations with tact and diplomacy, and resolve conflicts constructively Manage your time efficiently and prioritise your tasks Identify your goals and create a realistic action plan to achieve them The Workplace Essentials Bundle Course is designed to suit your learning needs and preferences. You can study at your own pace, from anywhere, and on any device. Don't miss this opportunity to invest in your future and enhance your employability. Enrol in the Workplace Essentials Bundle Course today and take your career to the next level! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Managing Difficult Conversation Diploma Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00

In this course we deepen participants understanding of systemic racism and the spectrum of privilege. It challenges the participants to examine their behaviours and take close looks at some of the views they have held since a very young age, e.g. this area is a “bad” area, because it has a high proportion of black/brown people living in it, or that young black men in tracksuits are “thugs”. We think about where these messages come from and how people are indoctrinated by the media. Course Category Inclusion Team Building Leadership Emotional needs Description In this course we deepen participants understanding of systemic racism and the spectrum of privilege. It challenges the participants to examine their behaviours and take close looks at some of the views they have held since a very young age, e.g. this area is a “bad” area, because it has a high proportion of black/brown people living in it, or that young black men in tracksuits are “thugs”. We think about where these messages come from and how people are indoctrinated by the media.  We explore the reasons why white people are so defensive when it comes to talking about race. We discuss having racial biases and the implications of them, such as unconsciously insulting people around us in the workplace. When we become aware of how our behaviours can affect people, we then look for solutions.  The course is designed for groups of professionals to come together as a team to try and take responsibility for the racism that goes on in their workplace – empowering the leadership to have difficult conversations with team members and create a paradigm shift across the entire organisation.  Please come with an open mind, and you might be surprised at what you find out. We are striving for a world where racism is an open conversation and not a topic that we shy away from.  Testimonials “That was a really insightful session and thought provoking. I would love to attend more sessions on racism. Thank you for the engaging questions and delivery” “Lots of things to reflect on!” Learning Objectives Participants will: Confront their own racism and unconscious biases Become aware of the ways they treat people differently based on race Think about practical changes they can make in their workplaces Who Is It For? Leadership teams seeking guidance and reflection Educators who want to get it right People who have had not had much contact with people outside their own race People who believe they are “not racist” Course Content Background – brief history of systemic racism Racism as a binary – the problem with thinking only “bad” people can be racist Trust – how do we feel around people we don’t trust? Difference – how do we act when we feel different? What do Good Manners look like around people of different cultures? What does Good Allyship look like in the workplace? Why don’t we talk about race? What does your race mean to you? Examining our privilege – activity Interracial friendship video Visioning – what does the ideal workplace look like? Setting Actions – what achievable actions can we set to bring us closer to our dream future?

This course is for customer service professionals, team leaders and technical experts who need to get that extra edge when they email or call their customers.

Level 1 Award in British Sign Language 1 to 1 Tutor Support-Live Zoom Class | Accredited by Signature | Ofqual Regulated | Interactive Training | Step by Step Guideline This qualification is designed to teach learners to communicate with Deaf people in British Sign Language (BSL) on a range of topics that involve simple, everyday language use. They will gain basic skills and confidence in production and reception of BSL. The course specification has been designed using the UK Occupational Language Standards 2010 at Level 1. **This course is distributed under the Lead Academy licence.** Learning outcomes: At the end of this unit, the successful learners will: Understand and communicate basic conversation when meeting people Know basic numbers Know different weather conditions and respond to questions about the weather Know a range of transport modes Communicate a range of directions Accredited by Signature Ofqual Regulated, Nationally Recognised Qualification Qualification: Signature Level 1 Award in British Sign Language (RQF) Qualification objectives At the end of the qualification, learners will be able to: Understand and use a limited range of simple words and sentences in BSL Take part in simple, everyday conversations in BSL Give and follow simple directions or instructions in BSL Give and follow simple familiar statements or descriptions in BSL Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but during lockdown my classes moved online - this has been a new experience and a great opportunity for me and my learners. Level 1 Award in British Sign Language, Winter 2022 Class starts 29th January 2022 - Course runs until 16th July 2022 Weekly via Zoom with 1 face to face session Day & Time: Saturday Mornings, 10.00am - 01.00pm Level 1 Award in BSL Jan 2022 Class Schedule Level 1 BSL Qualification Full Specification Venue: Zoom Online Teacher: Adam Linsdell Level 1 Award in British Sign Language is suitable for those who: Want to learn basic language skills to communicate simple conversations with Deaf people Want to learn new language skills as part of a programme of study Want to progress to more advanced study and/or employment using BSL in the future Are studying for personal development Are parents, family, friends or colleagues of Deaf people. Level 1 Award in British Sign Language is suitable for all ages, including pre-16. Requirements: Level 1 Award in British Sign Language can be taken without any previous BSL experience at any level. This qualification allows learners to gain basic skills and confidence in the two areas of production and reception of BSL. Total Learning Hours: 90 hours Guided Learning Hours (GLH): 64 hours GLH includes assessment time. Additional study hours include private study, homework, practice, etc Progression routes On completion of Signature Level 1 Award in British Sign Language, a wide range of further qualifications are available, including: Signature Level 2 Certificate in British Sign Language Signature Level 3 Certificate in British Sign Language Nationally Recognised Qualification: After successfully passing the official exam you will achieve Ofqual regulated nationally recognised Level 1 Award in British Sign Language Qualification that is valued by all the employers and academic institutes in the UK. Official Exam You will be assessed remotely via an online zoom exam that you can take from the comfort of your own home. When you will be ready for the exam there is an additional registration fee of £149 to book the official exam. **This course is distributed under the Lead Academy licence.** Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Meeting People Meeting Familiar People Meeting Unfamiliar People in Familiar Surroundings Meeting Unfamiliar People in Public Places, Shops, Cafes, Offices, Etc Requesting Clarification Leave Taking Range of Vocabulary Using Numbers Basic Numbers Range of Vocabulary Weather Commenting on the Weather Range Of Vocabulary Transport Describing Different Ways of Travelling Range of Vocabulary Directions Giving and Describing Simple Directions Asking for Directions Range of Vocabulary Obtain Your Certificate

An exploration of trust, feeling different and the key terminology and concepts needed to understand your own racism and unconscious bias

Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.

Feeling unheard or overlooked? Impact conversations without risking relationships… Find out how to have the influence you want in challenging conversations - in just 10 minutes! Despite our best efforts, sometimes a work relationship or situation becomes challenging – what then? You need to be assertive to get things back on track. There is an art to doing this well and feeling proud of yourself for making your voice heard in the right way. The 3 things you'll learn in this FREE introductory training: 1. The skills you already have for making an impact that you might not give credit to 2. The areas you can develop in order to make impactful points well 3. How to frame your point succinctly and boost others' confidence and trust in you Feeling clear and confident about framing yourself and your messages for win-win results.