26721 Courses in Cardiff delivered Online

Refine your presentation skills and captivate your audience with the Presentation Skills course. Learn effective techniques for delivering impactful speeches and gain the confidence to shine in any speaking engagement.

Powerful presentation skills are crucial since it can determine whether you are better than your competition or not. Master the art of presentation with our expertly designed course, and learn the ideas to manifest your presentations that get better and better with time. By enrolling in the Mastering the Art of Presentation course, you will learn what it takes to develop your presentation skill and steal the show. Learn the qualities of an enthusiastic presenter, to present your message with more confidence and grasp the major principles and techniques of presentations. This course will also benefit if you want to fast track your career, put forward your speech in an elegant style every time and deliver compelling presentations to get promotions. Who is this course for? Mastering the Art of Presentation is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Mastering the Art of Presentation is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Getting Started Welcome and Getting to Know Your Instructor FREE 00:03:00 What will you learn? 00:03:00 Who is this Course For? 00:03:00 Prepare Your Presentation Step 1 - Preparation 00:03:00 Step 2 - Get to Know Your Audience 00:03:00 Step 3 - Set Your Objectives 00:03:00 Step 4 - Consider Your Approach 00:03:00 Step 5 - Make a Presentation Plan 00:02:00 Step 6 - Presentation Strategies & Techniques - Giving People a Rea 00:03:00 Step 6 - Presentation Skills 00:04:00 Step 6 - Effective Communication 00:03:00 Step 6 - Verbal Communication 00:06:00 Step 6 - Motivational Language 00:02:00 Step 6 - Non Verbal Communication 00:08:00 Step 6 - Telling Stories 00:01:00 Step 6 - Memorable Content 00:03:00 Step 6 - RER Method 00:01:00 Step 6 - Using Case Studies 00:02:00 Step 6 - Calming the Nerves 00:04:00 Step 7 - Prepare Your Materials 00:10:00 Step 8 - Practice 00:02:00 Step 9 - Evaluation 00:03:00 Step 10 - Presentation Day 00:03:00 Contingencies 00:03:00 The Final Word Guest Interview 00:04:00 Wrap Up 00:02:00 Workbook Workbook - Mastering the Art of Presentation 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Enhance your communication skills with our comprehensive masterclass. From crafting engaging speeches to delivering impactful presentations, this course provides practical insights and techniques to excel in verbal communication. Enrol now and take your communication skills to the next level!

Having perfect pitch is a rare quality. In case, perfect pitch is not something everyone born with it; it can be the one that you develop with enough training, practice and guideline. The Perfect Pitching Course is designed to teach you the exact utterance, expression, and inflexion of words to fascinate your audience. Gain the ability to identify general limitations of performing the opening speeches, reference point, present your message like a storyteller so that people listen to intensely and learn some persuasive tactics to grab the attention of your audience. Additionally, learn to talk about specific notes and explore innovative ideas for solving your problems, barriers, and complexities concerning pitching your speech. Who is this course for? Perfect Pitching Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Perfect Pitching Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:02:00 The 9 Steps to a Perfect Pitch An Introduction: Why Pitching is Important 00:02:00 Being Concise 00:02:00 Solving their Problem 00:03:00 Telling Them What They Want to Hear 00:02:00 Speaking in Plain English 00:02:00 Grabbing the Listener's Attention 00:03:00 Asking Qualifier Questions 00:03:00 Showing Your Passion 00:03:00 Telling a Consistent Story 00:02:00 Concluding with a Call to Action 00:02:00 Types of Pitches The Pixar Pitch 00:04:00 The Rhyming Pitch 00:01:00 The One-Word Pitch 00:01:00 The Logline Pitch 00:01:00 The Question Pitch 00:01:00 Conclusions Summary 00:02:00 Next steps / further reading 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Public Speaking and Presentation Course focus on physical work, breathing and vocal techniques in order to improve essential communication skills and personal impact. You will learn how to improve your business presentation skills, to present with impact. Topics include the use of body language, gesture, voice and eye contact for effective public speaking. It gives insights into creating speech content and teaches you how to engage your audience. You will become aware of the weaknesses and strengths in your personal presentation and through relaxation, inner readiness and vocal confidence overcome limitations and anxiety related to public speaking. You'll learn how to connect and interact with your audience, secure and maintain their attention, interest and respect, and manage questions and discussions. Who is this course for? Public Speaking and Presentation Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Public Speaking and Presentation Course is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Sales Coaching and Training gives sales managers the skills and framework they need to coach sales teams to success, helping them develop mutually beneficial, long-lasting customer relationships. You'll learn how to use collaborative techniques to hold coaching conversations and develop a culture that supports high-performing sales teams. You'll learn a Developmental Sales Coaching Framework to effectively open a coaching dialogue, probe for perceptions and needs, uncover obstacles, create a solution, and close. The course covers building and managing sales teams, basic forecasting and budgeting, setting targets, designing Key Performance Areas for success, compensation designs, managing poor performance, coaching, motivating sales professionals, enabling tools for efficiencies and productivity ramp, drafting and optimizing sales processes, and much more. In addition, the course can be adapted for professional selling skills, consultative and solution selling. Who is this course for? Sales Coaching and Training is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Sales Coaching and Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Coaching Salespeople Getting Started 00:05:00 What Is a Coach? 00:20:00 Coaching 00:20:00 Process 00:15:00 Inspiring 00:20:00 Authentic Leadership 00:20:00 Best Practices 00:15:00 Competition 00:20:00 Data 00:20:00 Maintenance Strategies 00:20:00 Avoid Common Mistakes 00:15:00 Wrapping Up 00:05:00 Sales Module One: Getting Started 00:05:00 Module Two: Effective Traits 00:20:00 Module Three: Know Clients 00:30:00 Module Four: Product 00:30:00 Module Five: Leads 00:20:00 Module Six: Authority 00:30:00 Module Seven: Build Trust 00:20:00 Module Eight: Relationships 00:30:00 Module Nine: Communication 00:30:00 Module Ten: Self-Motivation 00:20:00 Module Eleven: Goals 00:20:00 Module Twelve: Wrapping Up 00:05:00 Sales Training Getting Started 00:05:00 In-Person Sales 00:15:00 Examples of In-Person Sales 00:25:00 Sales Funnel 00:20:00 Prepare 00:25:00 Presentation 00:20:00 Engage 00:20:00 Commitment 00:20:00 Sale 00:20:00 Loyalty 00:25:00 Expand 00:15:00 Wrapping Up 00:10:00 Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Sales Coaching and Training 00:30:00 Final Exam Final Exam- Sales Coaching and Training 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Business Analysis: Diploma in Business Analysis course Online Business analysts are responsible for implementing positive change at all levels of an organisation. The business analyst, appointed by both employers and stakeholders, must establish objectives (financial or otherwise) and oversee the creation and implementation of solutions. Ultimately, they work with complex business intelligence data to continuously improve performance and profitability. To become a skilled business analyst is to become one of the most in-demand commodities for employers and decision-makers worldwide. This Business Analysis: Diploma in Business Analysis course provides a thorough introduction to the primary functions and objectives of business analysis activities. Learn about the business analyst's main duties and responsibilities, as well as the six primary phases of the business analysis process, the art of effective business process improvement, and how to perform a gap analysis. Whether you are looking for a promotion or a major career change, this Business Analysis: Diploma in Business Analysis course could make all the difference. Main Course: Diploma in Business Analysis Free Courses included with Business Analysis: Diploma in Business Analysis Course: Along with Diploma in Business Analysis Course you will get free Minute Taking Along with Diploma in Business Analysis Course you will get free Creating a Business Start-Up Along with Diploma in Business Analysis Course you will get free Strategic Management Special Offers of this Business Analysis: Diploma in Business Analysis Course; This Business Analysis: Diploma in Business Analysis Course includes a FREE PDF Certificate. Lifetime access to this Business Analysis: Diploma in Business Analysis Course Instant access to this Business Analysis: Diploma in Business Analysis Course 24/7 Support Available to this Business Analysis: Diploma in Business Analysis Course Business Analysis: Diploma in Business Analysis course Online The Business Analysis: Diploma in Business Analysis Course comprehensively covers the fundamental purposes and goals of business analysis activities. Additionally, it educates you about the key responsibilities and duties of a business analyst. This Business Analysis: Diploma in Business Analysis Course is designed to teach you about the six primary stages of the business analysis process and includes instruction on the efficient optimization of business processes, as well as conducting a gap analysis. Who is this course for? Business Analysis: Diploma in Business Analysis course Online This Business Analysis: Diploma in Business Analysis course is suitable for anyone looking to take a current or prospective career in business to the next level. Whether pursuing a position with an established employer or interested in starting your own business, your advanced business analysis acumen will prime you for a successful career. Requirements Business Analysis: Diploma in Business Analysis course Online To enrol in this Business Analysis: Diploma in Business Analysis course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Analysis: Diploma in Business Analysis course. Be energetic and self-motivated to complete our Business Analysis: Diploma in Business Analysis course. Basic computer Skill is required to complete our Business Analysis: Diploma in Business Analysis course. If you want to enrol in our Business Analysis: Diploma in Business Analysis course, you must be at least 15 years old. Career path Business Analysis: Diploma in Business Analysis course Online This Business Analysis: Diploma in Business Analysis Course could open a successful career in almost any business setting.

Embark on a transformative journey into the world of construction with the 'Construction Labourer' course. This comprehensive program begins by introducing you to the fundamentals of being a handyperson, setting the stage for a deep dive into the practical aspects of construction work. The course meticulously covers essential tools and equipment, providing you with the foundational knowledge necessary to handle various tasks confidently. As you progress through the modules, you'll acquire skills in critical areas such as electrical work, plumbing, and appliance handling. These lessons are designed not just to impart knowledge, but to equip you with the practical abilities required in the construction field. Further, the course delves into general carpentry and basic maintenance skills, broadening your expertise in the construction domain. You'll learn about working with different materials, focusing on walls and floors, and acquire skills in painting, decorating, drilling, tiling, and welding. The curriculum doesn't just stop at skill acquisition; it also emphasizes health and safety at work, an essential aspect of the construction industry. For those aspiring to start their own business, the course culminates with a module dedicated to guiding handypersons on the path to entrepreneurship. By the end of this course, you will have gained a holistic understanding of the construction labourer's role, equipped with the skills and knowledge to excel in this dynamic industry. Learning Outcomes Understand the roles and responsibilities of a construction labourer and handyperson. Gain proficiency in using basic tools and equipment for construction tasks. Develop essential skills in electrical work, plumbing, and appliance maintenance. Master general carpentry and maintenance techniques for diverse construction projects. Learn the principles of health and safety in the construction environment and steps to start a personal business in this field. Why choose this Construction Labourer course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Construction Labourer course for? Individuals aspiring to build a career as a construction labourer or handyperson. Tradespeople seeking to expand their skill set in various construction techniques. DIY enthusiasts interested in acquiring professional skills in home maintenance and repair. Entrepreneurs aiming to establish their own business in the construction or handyperson sector. Career changers exploring practical skills for a new role in the construction industry. Career path Construction Labourer: £18,000 - £25,000 Electrician: £22,000 - £35,000 Plumber: £20,000 - £30,000 Carpenter: £20,000 - £32,000 Handyperson Business Owner: Variable, depending on business scale and success Health and Safety Coordinator: £22,000 - £40,000 Prerequisites This Construction Labourer does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Construction Labourer was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Handyperson Introduction to Handyperson 00:22:00 Module 02: Basic Tools and Equipment Basic Tools and Equipment 00:22:00 Module 03: Electrical Work Electrical Work 00:23:00 Module 04: Plumbing Skills Plumbing Skills 00:19:00 Module 05: Appliances Appliances 00:18:00 Module 06: General Carpentry General Carpentry 00:26:00 Module 07: Basic Maintenance Skills Basic Maintenance Skills 00:14:00 Module 08: Walls and Floors Walls and Floors 00:19:00 Module 09: Painting and Decorating Painting and Decorating 00:17:00 Module 10: Drilling, Tiling and Welding Drilling, Tiling and Welding 00:22:00 Module 11: Construction Projects Construction Projects 00:16:00 Module 12: Health and Safety at Work Health and Safety at Work 00:27:00 Module 13: Starting Own Business for Handyperson Starting Own Business for Handyperson 00:27:00 Assignment Assignment - Construction Labourer 00:00:00

Corporate Social Responsibility (CSR) has become an essential focus for modern organisations aiming to balance profit with purpose. This CPD Accredited Course offers a thorough introduction to CSR, exploring how businesses interact with their wider communities and the environment. Participants will gain a clear understanding of the social contract between companies and their stakeholders, alongside the importance of sustainable practices that safeguard resources for future generations. The course breaks down the strategies for embedding CSR into business operations, ensuring that ethical considerations are integral to decision-making. Beyond theory, this course guides learners through the process of assessing and reporting CSR performance, equipping them with the knowledge to measure impact accurately and communicate achievements effectively. Whether you are a manager, consultant, or anyone keen to grasp how social responsibility shapes corporate reputation and long-term success, this course delivers concise, practical insights. Designed for those seeking to broaden their understanding of responsible business practices, it’s perfectly suited for online study, offering flexibility without compromising depth. Elevate your professional profile with skills that reflect today’s growing demand for corporate accountability and ethical leadership. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: CSR Module 01: Introduction to Corporate Social Responsibility CSR Module 02: Stakeholders & the Social Contract CSR Module 03: A Sustainable Perspective CSR Module 04: Implementing CSR CSR Module 05: Performance Evaluation and Performance Reporting Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this CSR - Corporate Social Responsibility - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The CSR - Corporate Social Responsibility - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CSR - Corporate Social Responsibility - CPD Accredited training.

This CompTIA Healthcare IT Technician Diploma ensures IT professionals have the knowledge and skills needed to succeed in installing, managing and troubleshooting IT systems in medical and clinical settings. Healthcare IT technicians are essential in maintaining a high quality of care to patients in hospitals nationwide. The Healthcare IT Technician certificate is a new credential for IT professionals entering the fast-growing field of Health Information Technology (HIT). It validates a fundamental grasp of healthcare regulatory requirements, healthcare and IT terminology, computer hardware & software, network topologies, and how to best apply these skills and knowledge in a modern medical practice. The Healthcare IT Technician certification exam also covers HIPPA compliance issues, code of conduct policies and best practices for storing, securing and backing up mission-critical data. Earning your CompTIA Healthcare IT Technician certificate is a distinctive step toward a career in healthcare information technology. And this course will help you to get it. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then CompTIA Healthcare IT Technician Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £30,000. The sky really is the limit. Course Curriculum Healthcare IT Fundamentals Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:04:00 Regulations, Standards, and Stakeholders 00:13:00 HIPAA Controls and Compliance 00:07:00 The Medical Environment Healthcare Organizations 00:14:00 Medical Terminology, Equipment, and Software 00:12:00 Medical Coding and Billing 00:05:00 Medical Computer Interfaces 00:06:00 Using IT in the Medical Workplace Roles and Responsibilities 00:09:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Healthcare IT Technical Components Computing Essentials 00:05:00 Networking 00:32:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Providing Medical IT Support Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:19:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:07:00 Security Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:09:00 Manage Wireless Security 00:14:00 Perform Backups and Disaster Recovery 00:18:00 Mock Exam Mock Exam - CompTIA Healthcare IT Technician Diploma 00:20:00 Final Exam Final Exam - CompTIA Healthcare IT Technician Diploma 00:20:00