23694 Courses in Cardiff delivered Online

Overview Whether you want to secure your pension or help others get theirs, a clear understanding of pension is important. Deepen your knowledge and understanding of pension with our Pension Essentials course. Here, you will get to learn the fundamentals of the UK pension system in no time.  This course is developed to provide you with an overall understanding of the UK pension system. From the informative modules, you will learn about different types of pension schemes. Then, the course will educate you on pension regulation and fund governance. In addition, you will learn about the laws and regulations of pension schemes in the UK. Furthermore, the course will include modules on the challenges of the pension system in the UK. By the end of the course, you will be able to establish a clear understanding of the UK pension system. Course Preview Learning Outcomes Get familiarised with different types of pension schemes Understand the essentials of pension fund governance Learn about the laws and regulations of pension schemes in the UK Know the key challenges in the pension system Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? UK pension system Pension regulation Who Should Take This Pension Essentials? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Pension Essentials Certification After completing and passing the Pension Essentials course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Pension Essentials course will equip you with effective skills and abilities and help you explore career paths such as  HR professionals Finance manager Accountant Legal advisor Module 01: Overview Of The UK Pension System Overview of the UK Pension system 00:14:00 Module 02: Type Of Pension Schemes Types of Pension Schemes 00:20:00 Module 03: Pension Regulation Pension Regulation 00:33:00 Module 04: Pension Fund Governance Pension Fund Governance 00:22:00 Module 05: Law And Regulation Of Pensions In The UK Laws and Regulation of the Pension System in the UK 00:18:00 Module 06: Key Challenges In UK Pension System Key Challenges in the UK Pension System 00:14:00 Assignment Assignment - Pension UK 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to learn how to practice digital citizenship? Do you want to get to communicate, search and stay safe online? If yes, then enrol now and benefit from the information provided in this course. Description: The Internet has changed the way that individuals connect, communicate, and connect business. The digital age has given many advantages. However, it has a drawback. Given the sheer volume of digital data that we send and get every day, it is critical to learning essential citizenship skills. These skills will help prevent slips and keep your digital connections running efficiently. In this course, students will gain the digital skills and their awareness of cultural and ethical implications of utilising digital technologies. You will also learn the skills required to become a powerful and efficient digital subject. Who is this course for? Individuals who use the internet on a daily basis for personal and professional life. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Digital Citizenship Course will be very beneficial and helpful, especially to the following careers: Security coordinator. Production worker. Network technician. Documentation specialist. Much more. Digital Citizenship Course Module One - Getting Started 01:00:00 Module Two - What Is Digital Citizenship 00:30:00 Module Three - Being a Good Citizen 01:00:00 Module Four - Best Practices for Sharing 00:30:00 Module Five - Networking and Personal Branding (I) 01:00:00 Module Six - Networking and Personal Branding (II) 00:30:00 Module Seven - Digital Security and Safety (I) 01:00:00 Module Eight - Digital Security and Safety (II) 01:00:00 Module Nine - Dealing with the Dark side 01:00:00 Module Ten - Digital Etiquette (I) 01:00:00 Module Eleven - Digital Etiquette (II) 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Digital Citizenship Course- Activities 00:00:00 Mock Exam Mock Exam- Digital Citizenship Course 00:20:00 Final Exam Final Exam- Digital Citizenship Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Building a business from scratch is not a piece of cake. It requires a great deal of business knowledge and skills. Our Advanced Entrepreneurship Training course is here to help you in building your business. It aims to enlighten you with the knowledge of entrepreneurship. From this course, you will learn the techniques to set up your mindset for the business. The course will help you generate business ideas and show you different types of business modules. Furthermore, you will develop the skills to write and evaluate business plans.  The course will also include lessons on fundraising and green entrepreneurship.  In addition, you will get a clear understanding of why businesses fail. So, if you have the desire to build a business empire, enrol today! Course Preview Learning Outcomes Build up an entrepreneurial mindset Learn how to generate ideas for your business Enhance your knowledge of different types of business models Know how to write and evaluate business plan Develop the skills to gather funding for your business Understand why businesses don't work out Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Business planning Fundraising Who Should Take This Advanced Entrepreneurship Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Advanced Entrepreneurship Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Advanced Entrepreneurship Training Certification After completing and passing the Advanced Entrepreneurship Training course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Advanced Entrepreneurship Training will equip you with effective skills and abilities and help you explore career paths such as  Entrepreneurs Module 01: Introduction To Entrepreneurship Introduction to Entrepreneurship 00:31:00 Module 02: Entrepreneurship And Innovation Entrepreneurship and Innovation 00:27:00 Module 03: The Entrepreneurial Mindset The Entrepreneurial Mindset 00:22:00 Module 04: Introduction To Idea Generation Introduction to Idea Generation 00:32:00 Module 05: Business Models Business Models 00:34:00 Module 06: Writing And Evaluating Business Plan Writing and Evaluating Business plan 00:26:00 Module 07: Fundraising Fundraising 00:27:00 Module 08: The Reasons Why New Businesses Fail The Reasons Why New Businesses Fail 00:43:00 Module 09: Green Entrepreneurship: A Sustainable Development Challenge Green Entrepreneurship A Sustainable Development Challenge 00:23:00 Assignment Assignment - Entrepreneurship Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Cost estimating is vital to the success of any construction project. It involves determining the total budget required to complete a project over a set period of time. This Construction Cost Estimation Course will strengthen your ability to create and maintain a feasible budget for project costs. The Construction Cost Estimation Course will give you valuable insights into construction management, cost estimation and control. Training with us, you'll identify the main types of construction cost estimates and the new aspects of estimating costs. Besides, you'll learn about the various elements and factors influencing cost estimation and the methods of estimating construction costs. You'll also learn the techniques to improve project budget estimation accuracy and understand the concept of construction materials management. Course Preview Learning Outcomes Identify the role of the construction supervisor Explore the steps to estimate the cost of a project Learn how to prepare a bill of quantities in construction Strengthen your knowledge of estimation and the tendering process in construction Understand the importance of materials management Realise the issues confronting material management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Construction Cost Estimation Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Construction Cost Estimation Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Construction Cost Estimation Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Cost Estimator Construction Cost Estimation Consultant Construction Manager Project Manager Quality Assurance Inspector Module 01: Introduction to Construction Management Introduction to Construction Management 00:07:00 Module 02: Cost Estimation Cost Estimation 00:16:00 Module 03: Role of Cost Estimator and New Aspects of Cost Estimation Role of Cost Estimator and New Aspects of Cost Estimation 00:05:00 Module 04: Elements and Factors Influencing Cost Estimation Elements and Factors Influencing Cost Estimation 00:08:00 Module 05: Cost Estimation in Construction Industry Cost Estimation in Construction Industry 00:18:00 Module 06: Cost Management Cost Management 00:09:00 Module 07: Management of Material for construction Management of Material for construction 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Embark on a journey to master the art of woodworking and create beautiful masterpieces with our exclusive Online Woodwork Course. This course is designed to provide you with premium woodworking training in the comfort of your own home. Through this course, you will learn about different variations of wood. The course will help you understand the basics of measurement and layout systems. Then, you will know how to use different types of power tools and hand tools. The course will also cover lessons on the finishing and refinishing process. By the end of the course, you will grasp effective woodworking techniques. Whether you are a beginner or a seasoned professional, this course is the ideal training solution. Join now and enhance your skills. Course Preview Learning Outcomes Enrich your knowledge of different types of wood and their characteristics Know the basics measurement and layout systems Familiarise yourself with different hand and power tools used in woodworking Get a detailed understanding of the finishing and refinishing process Grasp advanced woodworking techniques Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Wood measurement and layout Finishing and refinishing Who Should Take this Online Woodwork Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Woodwork Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Online Woodwork Course will equip you with effective skills and abilities and help you explore career paths such as  Carpenter Construction Worker Sculpture Module 01: Introduction to Woodworking Introduction to Woodworking 00:11:00 Module 02: Measurement and Layout Measurement and Layout 00:13:00 Module 03: Hand Tools for Woodworking Hand Tools for Woodworking 00:13:00 Module 04: Power Tools for Woodworking Power Tools for Woodworking 00:17:00 Module 05: Joinery Techniques Joinery Techniques 00:17:00 Module 06: Wood Finishing and Refinishing Part 1 Wood Finishing and Refinishing Part 1 00:14:00 Module 07: Wood Finishing and Refinishing Part 2 Wood Finishing and Refinishing Part 2 00:10:00 Module 08: Advanced Woodworking Techniques Advanced Woodworking Techniques 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Promoting diversity in the workplace creates a dynamic and productive workforce. Learn how you can support and promote diversity in your workplace and develop a coherent workforce with our premium Online Diversity Training. This course aims to help the learners understand the significance of promoting diversity in a work environment. Through the course you will get an overview of the factors that create diversity, and then the course will educate you on the concepts of prejudice, stereotyping and discrimination. Here, you will also learn about unconscious biases and how to avoid them. Along with that you will acquire the competence and confidence to deal with a diverse workforce effectively. So, if you want to create a healthy work environment, join the course and expand your skills and knowledge. Course Preview Learning Outcomes Get familiar with the factors that create diversity Understand what is prejudice, stereotyping & discrimination Great techniques to avoid unconscious biases Get introduced to the new diversity paradigm Develop the ability to deal with diversity Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Promoting and supporting diversity Who Should Take This Online Diversity Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Diversity Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Diversity Training Certification After completing and passing the Online Diversity Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Diversity Training will equip you with effective skills and abilities and help you explore career paths such as  Equality, Diversity and Inclusion Advisor Diversity & Inclusion Manager HR & EDI Manager Team Leader Facilities Module 01: Introduction To Diversity Introduction to Diversity 00:34:00 Module 02: Factors That Create Diversity Factors that Create Diversity 00:31:00 Module 03: Prejudice, Stereotyping & Discrimination Prejudice, Stereotyping _ Discrimination 00:30:00 Module 04: Unconscious Biases Unconscious Biases 00:41:00 Module 05: Avoiding Unconscious Biases At The Workplace Avoiding Unconscious Biases at the Workplace 00:33:00 Module 06: New Paradigms In Workplace Diversity New Paradigms in Workplace Diversity 00:32:00 Module 07: Diversity Training & Its Limitations Diversity Training _ Its Limitations 00:20:00 Module 08: Dealing With Diversity Dealing with Diversity 00:29:00 Assignment Assignment - Diversity Training - Online Course 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Take your most significant steps towards becoming an electrical supervisor with this Electrical Supervisor course. This course will enhance your ability to ensure all the electrical projects under your supervision are carried out effectively and efficiently.  You'll start the Electrical Supervisor course with a thorough understanding of electricity fundamentals. Gradually, the training will discuss electrical units and Ohm's law, direct and alternating current. Also, it will explain the types of electrical incidents and the safety precautions using electricity. Enrol right away! Learning Outcomes Gain an excellent understanding of electricity fundamentals Learn about electrical units and Ohm's laws Broaden your understanding of direct currents and alternating current Know the different types of equipment to reduce and control risks Understand how to ensure fire safety Who is this course for? Professionals interested in learning the skills for an electrical supervisor career can take this Electrical Supervisor course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Electrical Supervisor offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Electrician Domestic installer Residential Electrician Commercial Electrician Maintenance Electrician Auto Electrician Domestic Electrician Automotive Electrician Outside Lineman/ Electrician Journeyman Electrician Industrial Electricians Electrical Supervisor Module 1: Introduction and Basics 00:14:00 Module 2: Communication Skills 00:26:00 Module 3: Electrical Units and ohm's Laws 00:18:00 Module 4: Safety Precautions 00:46:00 Module 3: Direct Current 00:20:00 Module 6: Alternating Current 00:20:00 Module 7: Voltage and Resistance 00:21:00 Module 8: Capacitance and Capacitors 00:19:00 Module 9: Working Safely with Electrical Equipment 00:18:00 Module 10: Electrical Incidents 00:11:00 Module 11: Risk Assessment 00:26:00 Module 12: Reducing and Controlling Risks 00:24:00 Module 13: Combined Inspection and Testing 00:39:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview In order to secure funding, reach goals and establish partnerships, effective grant writing plays a significant part. Master the art of writing compelling proposals for non-profit organisations with our Non-Profit Grant Writing Essentials course. This course aims to deliver an overall understanding of successful grant writing. First, you will be introduced to the fundamentals of writing grants for non-profits. Then, the course will teach you effective strategies for developing successful grants. In addition, you will receive training in budgeting and financial management. The course will also educate you on the process of applying for grants and the ethical factors as well. By the end of the course, you will learn the core strategies of grant writing and be able to use them for writing effective proposals. So enrol today and start learning! Course Preview Learning Outcomes Grasp the core principles of grant writing Develop the ability to craft compelling grant proposals Understand the principles of budgeting and financial management Learn about the grant application and review process Understand the ethical aspects of grant writing Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Grant writing Budget development Reviewing Who Should Take This Non-Profit Grant Writing Essentials Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Non-Profit Grant Writing Essentials course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Non-Profit Grant Writing Essentials course will equip you with effective skills and abilities and help you explore career paths such as  Grant Writer Non-profit Fundraiser Program Manager Development Director Foundation Liaison Module 01: Introduction to Grant Writing for Non-Profits Introduction to Grant Writing for Non-Profits 00:20:00 Module 02: Preparing for Grant Writing Success Preparing for Grant Writing Success 00:17:00 Module 03: Crafting Compelling Grant Proposals Crafting Compelling Grant Proposals 00:15:00 Module 04: Budgeting and Financial Management in Grant Proposals Budgeting and Financial Management in Grant Proposals 00:15:00 Module 05: The Grant Application and Review Process The Grant Application and Review Process 00:21:00 Module 06: Grant Writing Ethics and Continuous Improvement Grant Writing Ethics and Continuous Improvement 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview We often start a workday with a plan but find ourselves distracted while working. Sometimes, we fail to take back control of time which decreases productivity. If you wish to overcome such issues, take the Advanced Business Productivity Training Course and discover the secret to exceptional business productivity. This Advanced Business Productivity Training Course will guide you in every possible way to help you make the most out of your workday. You will get excellent training on productivity, project management, teamwork, and communication. You will identify what factors can cause productivity to fall and how to overcome them for business growth. You will be able to form productive teams and take all necessary steps to ensure the success of your business.  Enroll right now and elevate your business to the next level! Learning outcomes Identify what factors increase business productivity Determine the causes of low productivity and their impact on business growth Be able to improve staff involvement Gain the skills in project management Understand the importance of communication in business Learn how to improve team efficiency Who Is This Course For? This Advanced Business Productivity Training Course is highly beneficial for anyone interested in learning the excellent techniques to drive business productivity. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Advanced Business Productivity Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Leader Manager Team Leader Module 01: Introduction Prof. Paul Course Intro 00:03:00 Module 02: Productivity Training Productivity Part 1 00:12:00 Productivity Part 2 00:12:00 Productivity Part 3 00:13:00 Module 03: Project Management Training Project Management Part 1 00:15:00 Project Management Part 2 00:17:00 Module 04: Teamwork Training Teamwork Stats & Beginning Concepts 00:09:00 Teamwork - Part 1 00:09:00 Teamwork - Part 2 00:09:00 Teamwork - Part 3 00:13:00 Module 05: Communication Training Communication Stats & Beginning Concepts 00:09:00 Communication - Part 1 00:09:00 Communication - Part 2 00:09:00 Communication - Part 3 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer relationship management holds day-to-day business activities like marketing, sales etc. This course is designed for the individuals who are interested in enhancing their abilities or enhancing their skills to build the customer relationship. This diploma course will bring out to you all the techniques you require to help increase competition in their jobs. It will also help you boost your confidence level which will help you deal with the difficult situation. This course will also help you enhance your communication skills which will make it easier to communicate with the customers. Who is the course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are willing to take customer relationship management and the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Customer Relationship is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service represented. Diploma in Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Mock Exam- Diploma in Customer Relationship 00:20:00 Final Exam Final Exam- Diploma in Customer Relationship 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00