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654 Courses in Cardiff delivered Online

Materials Handling Safety Training

By Compete High

Course Overview: Materials Handling Safety Training   In today's industrial and warehouse environments, the efficient and safe handling of materials is paramount. The 'Materials Handling Safety Training' course is designed to equip participants with the knowledge and skills necessary to navigate various hazards and challenges associated with material handling operations. From loading docks to forklift operations, this comprehensive training program focuses on promoting a culture of safety and adherence to best practices.   Module 1: Introduction to Loading Dock Safety Equipment and Maintenance Understanding the importance of loading dock safety Identifying loading dock hazards Proper maintenance and inspection of loading dock equipment Safety protocols for loading and unloading procedures Module 2: Safe Forklift Operations and Hazardous Materials Handling Forklift operation fundamentals Pre-operation inspection and maintenance procedures Techniques for safe maneuvering and load handling Handling hazardous materials safely and responsibly Module 3: Fall Protection and Fire Safety Recognizing fall hazards in the workplace Implementing fall prevention measures and equipment Fire prevention and extinguishing techniques Emergency evacuation procedures Module 4: Material Handling and Traffic Management Efficient material handling techniques Traffic management in busy warehouse environments Pedestrian safety protocols Organizing and optimizing material flow for productivity and safety Module 5: Hazard Communication and Security Awareness Understanding chemical hazards and safety data sheets Proper labeling and storage of hazardous materials Recognizing and reporting security threats Protocols for handling suspicious packages or activities Module 6: Incident Reporting and Safety Culture Importance of incident reporting and investigation Procedures for documenting and reporting accidents or near misses Promoting a culture of safety and accountability in the workplace Continuous improvement and feedback mechanisms for enhancing safety practices   Course Format: Each module consists of interactive presentations, case studies, and practical exercises. Participants will have access to online resources and materials for further learning. Assessments and quizzes will be conducted to ensure understanding and retention of key concepts. Experienced instructors will be available for guidance and clarification throughout the course.   Who Should Attend: Warehouse workers Material handlers Forklift operators Safety officers Supervisors and managers overseeing material handling operations   By completing this course, participants will not only enhance their own safety awareness but also contribute to creating a safer and more efficient work environment for themselves and their colleagues. Course Curriculum Module 1 Introduction to Loading Dock Safety Equipment and Maintenance Introduction to Loading Dock Safety Equipment and Maintenance 00:00 Module 2 Safe Forklift Operations and Hazardous Materials Handling Safe Forklift Operations and Hazardous Materials Handling 00:00 Module 3 Fall Protection and Fire Safety Fall Protection and Fire Safety 00:00 Module 4 Material Handling and Traffic Management Material Handling and Traffic Management 00:00 Module 5 Hazard Communication and Security Awareness Hazard Communication and Security Awareness 00:00 Module 6 Incident Reporting and Safety Culture Incident Reporting and Safety Culture 00:00

Materials Handling Safety Training
Delivered Online On Demand6 hours
£25

SC-200T00 Microsoft Security Operations Analyst

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies. Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst. Prerequisites Basic understanding of Microsoft 365 Fundamental understanding of Microsoft security, compliance, and identity products Intermediate understanding of Windows 10 Familiarity with Azure services, specifically Azure SQL Database and Azure Storage Familiarity with Azure virtual machines and virtual networking Basic understanding of scripting concepts. 1 - Introduction to Microsoft 365 threat protection Explore Extended Detection & Response (XDR) response use cases Understand Microsoft Defender XDR in a Security Operations Center (SOC) Explore Microsoft Security Graph Investigate security incidents in Microsoft Defender XDR 2 - Mitigate incidents using Microsoft 365 Defender Use the Microsoft Defender portal Manage incidents Investigate incidents Manage and investigate alerts Manage automated investigations Use the action center Explore advanced hunting Investigate Microsoft Entra sign-in logs Understand Microsoft Secure Score Analyze threat analytics Analyze reports Configure the Microsoft Defender portal 3 - Protect your identities with Microsoft Entra ID Protection Microsoft Entra ID Protection overview Detect risks with Microsoft Entra ID Protection policies Investigate and remediate risks detected by Microsoft Entra ID Protection 4 - Remediate risks with Microsoft Defender for Office 365 Automate, investigate, and remediate Configure, protect, and detect Simulate attacks 5 - Safeguard your environment with Microsoft Defender for Identity Configure Microsoft Defender for Identity sensors Review compromised accounts or data Integrate with other Microsoft tools 6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps Understand the Defender for Cloud Apps Framework Explore your cloud apps with Cloud Discovery Protect your data and apps with Conditional Access App Control Walk through discovery and access control with Microsoft Defender for Cloud Apps Classify and protect sensitive information Detect Threats 7 - Respond to data loss prevention alerts using Microsoft 365 Describe data loss prevention alerts Investigate data loss prevention alerts in Microsoft Purview Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps 8 - Manage insider risk in Microsoft Purview Insider risk management overview Create and manage insider risk policies Investigate insider risk alerts Take action on insider risk alerts through cases Manage insider risk management forensic evidence Create insider risk management notice templates 9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard Explore Microsoft Purview Audit solutions Implement Microsoft Purview Audit (Standard) Start recording activity in the Unified Audit Log Search the Unified Audit Log (UAL) Export, configure, and view audit log records Use audit log searching to investigate common support issues 10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium) Explore Microsoft Purview Audit (Premium) Implement Microsoft Purview Audit (Premium) Manage audit log retention policies Investigate compromised email accounts using Purview Audit (Premium) 11 - Investigate threats with Content search in Microsoft Purview Explore Microsoft Purview eDiscovery solutions Create a content search View the search results and statistics Export the search results and search report Configure search permissions filtering Search for and delete email messages 12 - Protect against threats with Microsoft Defender for Endpoint Practice security administration Hunt threats within your network 13 - Deploy the Microsoft Defender for Endpoint environment Create your environment Understand operating systems compatibility and features Onboard devices Manage access Create and manage roles for role-based access control Configure device groups Configure environment advanced features 14 - Implement Windows security enhancements with Microsoft Defender for Endpoint Understand attack surface reduction Enable attack surface reduction rules 15 - Perform device investigations in Microsoft Defender for Endpoint Use the device inventory list Investigate the device Use behavioral blocking Detect devices with device discovery 16 - Perform actions on a device using Microsoft Defender for Endpoint Explain device actions Run Microsoft Defender antivirus scan on devices Collect investigation package from devices Initiate live response session 17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint Investigate a file Investigate a user account Investigate an IP address Investigate a domain 18 - Configure and manage automation using Microsoft Defender for Endpoint Configure advanced features Manage automation upload and folder settings Configure automated investigation and remediation capabilities Block at risk devices 19 - Configure for alerts and detections in Microsoft Defender for Endpoint Configure advanced features Configure alert notifications Manage alert suppression Manage indicators 20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint Understand vulnerability management Explore vulnerabilities on your devices Manage remediation 21 - Plan for cloud workload protections using Microsoft Defender for Cloud Explain Microsoft Defender for Cloud Describe Microsoft Defender for Cloud workload protections Enable Microsoft Defender for Cloud 22 - Connect Azure assets to Microsoft Defender for Cloud Explore and manage your resources with asset inventory Configure auto provisioning Manual log analytics agent provisioning 23 - Connect non-Azure resources to Microsoft Defender for Cloud Protect non-Azure resources Connect non-Azure machines Connect your AWS accounts Connect your GCP accounts 24 - Manage your cloud security posture management? Explore Secure Score Explore Recommendations Measure and enforce regulatory compliance Understand Workbooks 25 - Explain cloud workload protections in Microsoft Defender for Cloud Understand Microsoft Defender for servers Understand Microsoft Defender for App Service Understand Microsoft Defender for Storage Understand Microsoft Defender for SQL Understand Microsoft Defender for open-source databases Understand Microsoft Defender for Key Vault Understand Microsoft Defender for Resource Manager Understand Microsoft Defender for DNS Understand Microsoft Defender for Containers Understand Microsoft Defender additional protections 26 - Remediate security alerts using Microsoft Defender for Cloud Understand security alerts Remediate alerts and automate responses Suppress alerts from Defender for Cloud Generate threat intelligence reports Respond to alerts from Azure resources 27 - Construct KQL statements for Microsoft Sentinel Understand the Kusto Query Language statement structure Use the search operator Use the where operator Use the let statement Use the extend operator Use the order by operator Use the project operators 28 - Analyze query results using KQL Use the summarize operator Use the summarize operator to filter results Use the summarize operator to prepare data Use the render operator to create visualizations 29 - Build multi-table statements using KQL Use the union operator Use the join operator 30 - Work with data in Microsoft Sentinel using Kusto Query Language Extract data from unstructured string fields Extract data from structured string data Integrate external data Create parsers with functions 31 - Introduction to Microsoft Sentinel What is Microsoft Sentinel? How Microsoft Sentinel works When to use Microsoft Sentinel 32 - Create and manage Microsoft Sentinel workspaces Plan for the Microsoft Sentinel workspace Create a Microsoft Sentinel workspace Manage workspaces across tenants using Azure Lighthouse Understand Microsoft Sentinel permissions and roles Manage Microsoft Sentinel settings Configure logs 33 - Query logs in Microsoft Sentinel Query logs in the logs page Understand Microsoft Sentinel tables Understand common tables Understand Microsoft Defender XDR tables 34 - Use watchlists in Microsoft Sentinel Plan for watchlists Create a watchlist Manage watchlists 35 - Utilize threat intelligence in Microsoft Sentinel Define threat intelligence Manage your threat indicators View your threat indicators with KQL 36 - Connect data to Microsoft Sentinel using data connectors Ingest log data with data connectors Understand data connector providers View connected hosts 37 - Connect Microsoft services to Microsoft Sentinel Plan for Microsoft services connectors Connect the Microsoft Office 365 connector Connect the Microsoft Entra connector Connect the Microsoft Entra ID Protection connector Connect the Azure Activity connector 38 - Connect Microsoft Defender XDR to Microsoft Sentinel Plan for Microsoft Defender XDR connectors Connect the Microsoft Defender XDR connector Connect Microsoft Defender for Cloud connector Connect Microsoft Defender for IoT Connect Microsoft Defender legacy connectors 39 - Connect Windows hosts to Microsoft Sentinel Plan for Windows hosts security events connector Connect using the Windows Security Events via AMA Connector Connect using the Security Events via Legacy Agent Connector Collect Sysmon event logs 40 - Connect Common Event Format logs to Microsoft Sentinel Plan for Common Event Format connector Connect your external solution using the Common Event Format connector 41 - Connect syslog data sources to Microsoft Sentinel Plan for syslog data collection Collect data from Linux-based sources using syslog Configure the Data Collection Rule for Syslog Data Sources Parse syslog data with KQL 42 - Connect threat indicators to Microsoft Sentinel Plan for threat intelligence connectors Connect the threat intelligence TAXII connector Connect the threat intelligence platforms connector View your threat indicators with KQL 43 - Threat detection with Microsoft Sentinel analytics What is Microsoft Sentinel Analytics? Types of analytics rules Create an analytics rule from templates Create an analytics rule from wizard Manage analytics rules 44 - Automation in Microsoft Sentinel Understand automation options Create automation rules 45 - Threat response with Microsoft Sentinel playbooks What are Microsoft Sentinel playbooks? Trigger a playbook in real-time Run playbooks on demand 46 - Security incident management in Microsoft Sentinel Understand incidents Incident evidence and entities Incident management 47 - Identify threats with Behavioral Analytics Understand behavioral analytics Explore entities Display entity behavior information Use Anomaly detection analytical rule templates 48 - Data normalization in Microsoft Sentinel Understand data normalization Use ASIM Parsers Understand parameterized KQL functions Create an ASIM Parser Configure Azure Monitor Data Collection Rules 49 - Query, visualize, and monitor data in Microsoft Sentinel Monitor and visualize data Query data using Kusto Query Language Use default Microsoft Sentinel Workbooks Create a new Microsoft Sentinel Workbook 50 - Manage content in Microsoft Sentinel Use solutions from the content hub Use repositories for deployment 51 - Explain threat hunting concepts in Microsoft Sentinel Understand cybersecurity threat hunts Develop a hypothesis Explore MITRE ATT&CK 52 - Threat hunting with Microsoft Sentinel Explore creation and management of threat-hunting queries Save key findings with bookmarks Observe threats over time with livestream 53 - Use Search jobs in Microsoft Sentinel Hunt with a Search Job Restore historical data 54 - Hunt for threats using notebooks in Microsoft Sentinel Access Azure Sentinel data with external tools Hunt with notebooks Create a notebook Explore notebook code

SC-200T00 Microsoft Security Operations Analyst
Delivered OnlineFlexible Dates
£2,380

Risk Assessment, Measurement & Management in Occupational Settings

5.0(1)

By Empower UK Employment Training

Risk Assessment, Measurement & Management in Occupational Settings Apply advanced knowledge of risk assessment, measurement techniques, and management strategies to improve occupational safety across diverse workplaces with this incredible Risk Assessment, Measurement & Management Online Course. Learning Outcomes: Define the key components of a Risk Assessment in an occupational setting. Explain the importance of Risk Assessment in maintaining workplace safety. Conduct a basic Risk Assessment using a given template in a simulated occupational environment. Differentiate between qualitative and quantitative methods in Risk Assessment. Assess the effectiveness of various Risk Assessment tools and methodologies in different occupational settings. Develop a comprehensive Risk Assessment plan tailored to a specific occupational setting. Utilise Key Risk Indicators (KRIs) to monitor risks. Interpret data from a Risk Heat Map to prioritise risks Formulate risk mitigation strategies based on the findings of a Risk Assessment. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit This Risk Assessment course will teach you how to apply advanced knowledge of risk assessment, measurement techniques, and management strategies to improve occupational safety across diverse workplaces. Risk Identification and Assessment: Utilise a Risk Register and Heat Map for effective Risk Assessment. Risk Measurement and Quantification: Collect data and estimate losses using KRIs for targeted Risk Assessment. Risk Mitigation Strategies: Implement Root Cause Analysis and governance for focused Risk Assessment. Risk Financing and Risk Transfer: Master Risk Retention and Transfer techniques for optimal Risk Assessment. Operational Risk Management Framework: Create and integrate an ORMF for aligned Risk Assessment.

Risk Assessment, Measurement & Management in Occupational Settings
Delivered Online On Demand5 hours
£5

Employability, Job Search Skills, Soft Skills, Interview and Career Development training

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Employability, Job Search Skills, Soft Skills, Interview and Career Development Mega Bundle** Employability, Job Search Skills, Soft Skills, Interview and Career Development Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Employability, Job Search Skills, Soft Skills, Interview and Career Development package online with Studyhub through our online learning platform. The Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Employability, Job Search Skills, Soft Skills, Interview and Career Development course provides complete 360-degree training on Employability, Job Search Skills, Soft Skills, Interview and Career Development. You'll get not one, not two, not three, but twenty-five Employability, Job Search Skills, Soft Skills, Interview and Career Development courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Employability, Job Search Skills, Soft Skills, Interview and Career Development courses are yours for as long as you want them once you enrol in this course This Employability, Job Search Skills, Soft Skills, Interview and Career Development Bundle consists the following career oriented courses: Course 01: Job Search Skills Course 02: Effective CV Writing: Crafting Impressive Resumes Course 03: Interview Skills: Ace the Interview Course 04: Ultimate Job Interview in English Course 05: Public Speaking: Presentations like a Boss Course 06: Business Etiquette Mastery Course 07: Conflict Resolution Course 08: Workplace Communication Management Course 09: Influencing and Negotiation Skills Course 10: Motivational Mentorship: Inspiring Personal and Professional Growth Course 11: Emotional Intelligence and Social Management Diploma Course 12: Assertiveness Skills: Developing Confidence and Effective Communication Course 13: Persuasion and Influencing Skills Course 14: Diversity Training Course 15: Performance Management Course 16: Emotional Intelligence: Become EQ Counsellor Course 17: Employee Engagement and Retention Strategies Course 18: Team Building Masterclass Course 19: Strategic Management and Leadership Development Course 20: Diploma in Workplace Professionalism and Communication Course 21: Video Job Interview for Job Seekers Course 22: Creating a Professional LinkedIn profile Course 23: Diploma in Career Development and Passion Course 24: Leadership & Management Training Course 25: UK Employment Law The Employability, Job Search Skills, Soft Skills, Interview and Career Development course has been prepared by focusing largely on Employability, Job Search Skills, Soft Skills, Interview and Career Development career readiness. It has been designed by our Employability, Job Search Skills, Soft Skills, Interview and Career Development specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Employability, Job Search Skills, Soft Skills, Interview and Career Development Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Employability, Job Search Skills, Soft Skills, Interview and Career Development Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Employability, Job Search Skills, Soft Skills, Interview and Career Development Elementary modules, allowing our students to grasp each lesson quickly. The Employability, Job Search Skills, Soft Skills, Interview and Career Development course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle, you really hit the jackpot. Here's what you get: Step by step Employability, Job Search Skills, Soft Skills, Interview and Career Development lessons One to one assistance from Employability, Job Search Skills, Soft Skills, Interview and Career Developmentprofessionals if you need it Innovative exams to test your knowledge after the Employability, Job Search Skills, Soft Skills, Interview and Career Developmentcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Employability, Job Search Skills, Soft Skills, Interview and Career Development courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Employability, Job Search Skills, Soft Skills, Interview and Career Development certificate and transcript on the next working day Easily learn the Employability, Job Search Skills, Soft Skills, Interview and Career Development skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Employability, Job Search Skills, Soft Skills, Interview and Career Development training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Employability, Job Search Skills, Soft Skills, Interview and Career Development Requirements To participate in this Employability, Job Search Skills, Soft Skills, Interview and Career Development course, all you need is - A smart device A secure internet connection And a keen interest in Employability, Job Search Skills, Soft Skills, Interview and Career Development Career path You will be able to kickstart your Employability, Job Search Skills, Soft Skills, Interview and Career Development career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore job search skills and career development opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Employability, Job Search Skills, Soft Skills, Interview and Career Development training
Delivered Online On Demand6 days
£279

Train The Trainer

5.0(3)

By Lapd Solutions Ltd

Train the Trainer, Trainer Development,

Train The Trainer
Delivered in Birmingham + 1 more or UK Wide or OnlineFlexible Dates
£1,250 to £1,500

Level 3 Diploma in Customer Service

By Compliance Central

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 3 Diploma in Customer Service
Delivered Online On Demand2 hours
£12

Level 2 Diploma in Customer Service

By Compliance Central

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 2 Diploma in Customer Service
Delivered Online On Demand2 hours
£12

Early Years Foundation Stage (EYFS) Teaching

By EduXpress

Embark on a transformative journey into the realm of Early Years Foundation Stage (EYFS) Teaching, where education meets inspiration. In the UK, the demand for skilled EYFS educators is burgeoning, with statistics revealing a 12% rise in enrolments over the last year alone. Delve into the heart of this course, backed by insightful data showcasing the pivotal role of EYFS in shaping young minds. Unlock a world of knowledge with six key Learning Outcomes: Mastering EYFS pedagogy Fostering holistic child development Creating dynamic learning environments Implementing effective assessment strategies Nurturing diverse learning styles Cultivating parent-teacher partnerships Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Who Is This Course For? Aspiring EYFS educators Early childhood specialists Primary school teaching enthusiasts Childcare professionals seeking growth Individuals passionate about child development Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path: EYFS Teacher: £25,000 - £35,000 Childcare Centre Manager: £30,000 - £45,000 Primary School Educator: £28,000 - £40,000 Educational Consultant: £35,000 - £50,000 Early Intervention Specialist: £27,000 - £38,000 Parental Engagement Coordinator: £26,000 - £36,000 Embark on this course to shape futures and enjoy a rewarding career with substantial growth and impact. Course Content Early Years Foundation Stage (EYFS) Teaching Introduction to the Early Years Foundation Stage (EYFS) Importance of Early Years in Development EYFS Teaching Techniques Working as an EYFS Teacher Literacy Development Mathematics & Numeracy Development Physical Development in the EYFS Play and Learning in the EYFS Understanding the World Personal, Social and Emotional Development in the EYFS

Early Years Foundation Stage (EYFS) Teaching
Delivered Online On Demand
£10.49

Close Protection, Security Guard, and Security Management - For 5 Employees

By Compliance Central

Are you looking to enhance your employees' abilities and skills in Close Protection, Security Guard, and Security Management? If yes, then you have come to the right place. Our comprehensive course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Close Protection, Security Guard, and Security Management skills. Whether your employees are new to Close Protection, Security Guard, and Security Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 2 CPD Accredited Courses: Course 01: Close Protection Course 02: Security Management Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Close Protection, Security Guard, and Security Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Close Protection, Security Guard, and Security Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Close Protection, Security Guard, and Security Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of Close Protection, Security Guard, and Security Management Course: Course 01: Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Course 02: Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Our Close Protection, Security Guard, and Security Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Close Protection, Security Guard, and Security Management course is ideal for new professionals looking to thrive in the Close Protection, Security Guard, and Security Management field. Requirements Enrolling in this course only requires a basic understanding of the English language and an internet connection. Career path Completing the course will enhance your employees' knowledge and confidence. Close Protection Officer: £30,000 to £60,000 per year Security Consultant: £25,000 to £50,000 per year Security Manager: £35,000 to £65,000 per year Security Operations Manager: £40,000 to £70,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate

Close Protection, Security Guard, and Security Management - For 5 Employees
Delivered Online On Demand7 hours
£49

Careers in Programming: How to Get a Great Coding Job (2019)

By Packt

Accelerate your coding careerâ€'find a great job in programming or app development with this new course from Eazl & Codestars

Careers in Programming: How to Get a Great Coding Job (2019)
Delivered Online On Demand7 hours 38 minutes
£22.99