2513 Courses in Cardiff delivered Online

Outstanding Leadership is of Essence We are undergoing an enormous amount of change. Aligning tools, acquiring companies, simplifying processes, creating new business models, onboarding new partners and designing new customer services are only some of the elements that constitute what we call "a year of transformation.' One of these efforts is the "Agile Transformation.' To achieve true business agility, we need to incorporate an understanding of a true agile mindset, its processes and structure into the whole company. This is a challenge since it touches upon all areas, including HR, finance and purchasing processes. This presentation will explore how outstanding leadership that models the right culture, behaviors and accountability is what makes or breaks this effort. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Want to stand out in customer service, education, or business communication? The English for the Workplace Mini Bundle is your shortcut to employability. By combining vital language and communication skills—English literature, English grammar, TEFL, ESOL, and communication skills—this bundle ensures you're not just fluent in English, you're fluent in workplace readiness. Act now—jobs that require sharp communicators are filling fast. Description Fluency is power—and today’s workplace rewards those who can communicate clearly, effectively, and professionally. The English for the Workplace Mini Bundle equips you with high-demand language tools: English literature, English grammar, TEFL, ESOL, and communication skills. Let’s start with English literature—not just about reading stories, but developing cultural awareness, critical thinking, and interpretation skills. These are huge assets in careers like teaching, content creation, and marketing. English grammar is at the core of everything. Whether you're writing emails, preparing documents, or dealing with international clients, strong English grammar is essential. Employers know it, and they look for it. With TEFL, you're positioned to teach English to non-native speakers. This is a high-growth area with global demand. Similarly, ESOL skills are vital in training, coaching, or supporting international employees and clients. If you're looking for work in education, hospitality, or public service, ESOL is a gateway skill. All of this builds toward one outcome: excellent communication skills. Employers in every sector—retail, administration, education, customer support—prioritize candidates with exceptional communication skills. Together, English literature, English grammar, TEFL, ESOL, and communication skills make you the kind of hire employers can’t afford to overlook. FAQ Q: What careers does this bundle help with? Education, customer service, administration, hospitality, public sector, and any role requiring strong communication skills, English grammar, English literature, TEFL, or ESOL abilities. Q: Will this improve my job prospects? Definitely. Employers actively look for people with solid communication skills, fluency in English grammar, and cultural adaptability through English literature, TEFL, and ESOL. Q: Is this suitable for non-native English speakers? Yes. The English literature, English grammar, TEFL, ESOL, and communication skills focus ensures you're workplace-ready, regardless of background. Q: Why should I enroll now? Jobs requiring strong language and communication skills are filling rapidly. Get fluent in English grammar, English literature, TEFL, ESOL, and professional communication while positions are still open.

About Course ChatGPT CrashCourse This course will teach you the basics of ChatGPT, a powerful AI language model that you can use for a variety of tasks, including customer service, content creation, and education. Unlock the Power of AI Conversations with ChatGPT CrashCourse. Are you ready to take your conversations to the next level? Join our Course and learn how to use this powerful AI language model to create engaging and informative conversations. What is ChatGPT? ChatGPT is a large language model chatbot developed by OpenAI. Launched in November 2022, it's based on the GPT-3.5 and GPT-4 language models, and is capable of carrying on conversations with humans in a way that simulates real human interaction. One can use this tool for a variety of purposes, including: Having casual conversations on a variety of topics Getting help with creative writing tasks Learning about new things In this course, you will: Learn the basics of ChatGPT Understand how it works Explore its different applications Get hands-on experience using ChatGPT See real-world examples of how ChatGPT is being used By the end of this course, you will be able to: Use ChatGPT to create chatbots Generate text, translate languages, and answer questions Automate tasks and improve your productivity Apply ChatGPT to your own projects This course is perfect for anyone who wants to learn more about AI conversations or who wants to use ChatGPT to improve their work or personal life. Sign up today and start unlocking the power of ChatGPT! What Will You Learn? Explain what ChatGPT is and how it works Identify the different applications of ChatGPT Get started with ChatGPT and create your own account Use ChatGPT for productivity tasks, such as writing emails, generating reports, and creating presentations Apply ChatGPT to your own projects Course Content Introduction to ChatGPT What is ChatGPT? ChatGPT for Productivity ChatGPT for Office and Administrative Management ChatGPT for regular tasks ChatGPT for Marketing ChatGPT for Marketing ChatGPT prompts Real-world examples of how ChatGPT is being used Prompt engineering More into ChatGPT Lesson - One Lesson - Two Lesson - Three Lesson - Four Lesson - Five Lesson - Six Lesson - Seven Lesson - Eight Lesson - Nine Lesson - Ten Lesson - Eleven Lesson - Twelve Lesson - Thirteen Lesson - Fourteen Lesson - Fifteen Lesson - Sixteen Lesson - Seventeen Lesson - Eighteen Lesson - Nineteen Lesson - Twenty A course by Xpert Learning RequirementsNo specific Requirement. Audience This course is suitable for anyone who is interested in learning about ChatGPT or who wants to use it to improve their productivity. No prior knowledge of AI or ChatGPT is required. Audience This course is suitable for anyone who is interested in learning about ChatGPT or who wants to use it to improve their productivity. No prior knowledge of AI or ChatGPT is required.

Barista: Barista and Coffee Brewing Course Online Have you achieved the skills of Barista and Coffee Making? This Barista: Barista and Coffee Brewing Course training will assist you in landing a career in this industry with a competitive skill set and knowledge because there is an increasing need for coffee shops across the UK. The Barista: Barista and Coffee Brewing Course will teach you all you need to know about milk steaming, latte art, and the basics of espresso. This Barista: Barista and Coffee Brewing Course will teach you about different brewing techniques. You will learn about various coffee recipes and various methods of coffee equipment maintenance by taking this Barista: Barista and Coffee Brewing Course. Most significantly, this Barista and Coffee Making training will assist you in providing professional and successful customer service. You can achieve your goals and get ready for a fulfilling job with the help of our Barista: Barista and Coffee Brewing Course. So come on over today and get ready for brilliance! Learning Outcome You can become more acquainted with coffee culture by reading Barista and Coffee Making, which also gives you a quick primer on espresso principles. Barista and Coffee Making professionals will be instructed on brewing techniques. Several coffee categories with distinct flavours and their sorting procedures are covered in the Barista and Coffee Making course. Understand the operating concepts behind the many types of espresso machines. You will master the art of creating a variety-filled coffee menu after completing the Barista and Coffee Making course. The barista and coffee making course will teach professionalism and customer service. Main Course: Barista and Coffee Making Course Free Courses Course 01: Level 5 Professional Chef Course 02: Level 3 Diploma in Baking & Cake Decorating Course 03: Waiter Training [ Note: Free PDF certificate as soon as completing the Barista: Barista and Coffee Brewing Course] Barista: Barista and Coffee Brewing Course Online This Barista: Barista and Coffee Brewing Course consists of 09 modules. Course Curriculum of Barista: Barista and Coffee Brewing Course Module 01: Introduction to Coffee Module 02: Espresso Fundamentals Module 03: Milk Steaming and Latte Art Module 04: Brewing Methods Module 05: Coffee Menu and Recipes Module 06: Coffee Equipment Maintenance Module 07: Coffee Sensory Skills Module 08: Barista Skills Module 09: Customer Service and Professionalism Assessment Method of Barista: Barista and Coffee Brewing Course After completing Barista: Barista and Coffee Brewing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Barista: Barista and Coffee Brewing Course After completing the Barista: Barista and Coffee Brewing Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Barista: Barista and Coffee Brewing Course Online Everyone who is new to the coffee industry or simply has an interest in this great beverage should take our Barista: Barista and Coffee Brewing Course training. Requirements Barista: Barista and Coffee Brewing Course Online To enrol in this Barista: Barista and Coffee Brewing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Barista: Barista and Coffee Brewing Course. Be energetic and self-motivated to complete our Barista: Barista and Coffee Brewing Course. Basic computer Skill is required to complete our Barista: Barista and Coffee Brewing Course. If you want to enrol in our Barista: Barista and Coffee Brewing Course, you must be at least 15 years old. Career path Barista: Barista and Coffee Brewing Course Online With this Barista: Barista and Coffee Brewing Course in barista and coffee making, you might advance your career in the related field.

About Course The Business and Communication Essentials Bundle on Xpert Learning is a comprehensive collection of courses designed to help you develop the essential skills and knowledge you need to succeed in the modern workplace. Whether you're a new graduate, a seasoned professional, or a business owner, this bundle will give you the tools you need to communicate effectively, manage documents efficiently, and navigate business etiquette confidently. The Bundle contains the following courses: Business Communication Business Etiquette for the Modern Workplace Business Ethics Document Management What Will You Learn? Communicate effectively in both written and verbal formats with a variety of audiences Manage documents efficiently and effectively using a variety of tools and technologies Navigate business etiquette in a variety of professional settings Understand and apply business communication best practices Course Content Business Communication A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! Introduction to Business Communication Understanding your Audience and Deliver your Message Effective Business Writing Writing Business Reports and Emails Business Presentation Part 1 Business Presentation Part 2 Business Presentation Example Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Business Etiquette Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. In this course, you will learn the fundamental principles of professional communication, including the art of conversation, effective writing, and active listening. You will also discover the importance of professionalism, including the proper use of social media, and the importance of showing up on time and being prepared for meetings. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, you'll be equipped with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! Introduction to Business Etiquette Professional communication Impression and Professional Image Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dining etiquette Meeting etiquette Conclusion Business Ethics Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. Introduction to Business Ethics Ethical Decision-Making Ethical Culture in Organizations Business Ethics in the Digital Age Corporate Social Responsibility Conclusion Document Management Document Management: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Introduction to Document Management course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. Introduction to Document Management Digitizing paper documents and managing electronic files Document Management System Implementing security measures to protect sensitive information Document creation and editing Collaboration and Version Control Compliance and regulatory considerations for document management Document Workflow Management Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Conclusion A course by Xpert Learning Audience Administrative assistants Office managers Project managers Team leaders Sales professionals Customer service representatives Business owners Anyone who wants to advance their career in the workplace

Getting things done doesn’t mean doing it all yourself. The Delegation Skills Training Course Mini Bundle helps you hand things over properly with courses in Team Leader, Problem Solving, Project Management, Communication Skills, and Telephone Etiquette. It’s built for those who’ve ever said, “I’ll just do it myself” one too many times. From giving clear instructions to managing timelines and phone conversations without a sigh, this bundle provides the structure needed to delegate without the drama. Learning Outcomes: Learn Team Leader duties to manage people and daily goals. Tackle tasks using calm and logical Problem Solving methods. Understand basic principles of Project Management planning. Build confidence in structured Communication Skills. Communicate effectively using clear Telephone Etiquette. Coordinate group responsibilities for better team outcomes. Who is this Course For: New managers with growing task lists and teams. Staff preparing for Team Leader responsibilities. Professionals learning Project Management basics. Those improving how they handle workplace problems. Call handlers brushing up Telephone Etiquette skills. Learners improving delegation through clear communication. People passing work to others without losing sleep. Anyone handling multiple tasks with team involvement. Career Path: Team Leader – £28,000 average UK salary Project Coordinator – £30,000 average UK salary Office Manager – £31,500 average UK salary Customer Service Supervisor – £27,000 average UK salary Operations Support Officer – £29,000 average UK salary Communication Assistant – £26,000 average UK salary

This Mini Bundle blends the elegance of hair removal services with the essentials of skincare, beauty, and even stress management—because nothing raises eyebrows like a poor waxing approach. It's a smart mix of theory around service delivery, customer understanding, and what makes waxing feel a little less like medieval torture. From beauty principles to KYC and make-up foundations, this course is ideal for those interested in the supportive aspects of waxing and grooming work. It helps build professional perspective with topics that smooth out communication and elevate customer comfort—because smooth is more than skin deep. Learning Outcomes: Understand the theory of waxing and beauty-related treatments. Learn skincare approaches for supporting waxing procedures. Recognise stress awareness in client-facing grooming roles. Explore beauty knowledge in waxing-based service environments. Understand KYC principles when handling waxing clients. Learn basic make-up context within grooming businesses. Who Is This Course For: Aspiring waxing professionals needing broader grooming context. Students interested in beauty and client interaction roles. Salon staff exploring service theory and stress handling. Skincare professionals wanting waxing knowledge integration. Freelancers offering hair removal advice and consultation. Customer service staff in beauty and grooming settings. Waxing specialists wanting structured beauty service awareness. Beginners looking into hair removal support topics. Career Path: Waxing & Beauty Specialist – £21,500/year Hair Removal Advisor – £22,000/year Skincare & Waxing Consultant – £23,000/year Beauty Service Advisor – £21,500/year Salon Client Coordinator – £22,500/year Stress Awareness Facilitator (Beauty Sector) – £24,000/year

For those who dream of smoother workflows and fewer “We’ll fix it later” emails, this mini bundle offers structured know-how in quality management. Learn how Lean Six Sigma works, discover why operations love it, and explore project management without needing coloured belts or endless jargon. Whether you're supporting a small team or improving how phone calls are handled at scale, these courses lay out the tools and habits needed to reduce waste, organise chaos, and keep projects from becoming cautionary tales. Logical, tidy, and pleasantly process-focused. 🟪 Learning Outcomes: Understand Lean Six Sigma principles and basic applications. Apply lean manufacturing ideas to reduce workplace inefficiencies. Manage simple projects using structured, task-based methods. Improve customer experience through better phone handling. Identify bottlenecks in common office and production workflows. Support consistent quality control in day-to-day operations. 🟪 Who Is This Course For: Admins looking to improve daily workflow and organisation. Junior project leads needing sharper operational focus. Team members managing high call volumes or queries. Staff in production or manufacturing-based environments. Office coordinators managing multiple deadlines and outputs. Professionals keen on improving internal process outcomes. Operations assistants needing formal structure in their work. Customer support teams focused on communication quality. 🟪 Career Path (UK Average Salaries): Process Improvement Assistant – £28,000/year Operations Administrator – £30,000/year Project Coordinator – £32,000/year Customer Service Manager – £29,000/year Lean Support Analyst – £31,000/year Production Team Supervisor – £34,000/year

This mini bundle isn’t about playing with toy trains—it’s geared for adults thinking about the rail industry, with a sensible introduction to the key areas that support driving roles. From car maintenance and problem solving to leadership and supply chain logic, each module complements the steady, structured mindset expected in rail transport. You’ll learn how to manage situations calmly, communicate clearly, and understand how logistical systems operate—without touching a track or wearing a hi-vis jacket. A solid first step for anyone looking at the transport industry with a practical head and a patient outlook. 🟪 Learning Outcomes: Understand vehicle mechanics and basic maintenance principles. Communicate clearly and effectively within team-based environments. Solve problems calmly with structured decision-making approaches. Coordinate and support team operations in transport settings. Learn supply chain flows and their role in rail logistics. Develop situational awareness and transport sector knowledge. 🟪 Who Is This Course For: Individuals interested in structured rail or driving careers. Learners considering transport and vehicle-related sectors. Customer service staff seeking operations knowledge. Delivery staff exploring train-based logistics pathways. Transport admin workers learning systems and team roles. Entry-level logistics support staff broadening understanding. Jobseekers eyeing the train industry or depot work. Anyone curious about structured rail operations environments. 🟪 Career Path (UK Average Salaries): Train Driver – £58,000/year Rail Operations Assistant – £30,000/year Transport Coordinator – £29,000/year Fleet Maintenance Scheduler – £28,000/year Logistics Support Administrator – £27,000/year Rail Team Supervisor – £32,000/year

The Retail Skills & Management Training Mini Bundle is the silent helper behind every successful shop floor. Including Retail Management, Telephone Etiquette, Communication Skills, Team Leader, and KYC, it’s tailored for those who want to move through the ranks without stumbling over jargon or stock takes. Whether you're managing tills or team talks, this bundle offers straightforward guidance to help you hold your own in customer-facing environments. From learning to lead without shouting to keeping your KYC knowledge tidy, it’s a solid all-rounder for any retail professional who’d rather not wing it. Learning Outcomes: Understand store organisation through basic Retail Management skills. Apply strong Telephone Etiquette in customer or staff interaction. Develop concise and clear Communication Skills for all roles. Learn essential responsibilities within a Team Leader position. Understand KYC requirements for retail customer verification. Build confidence managing team dynamics and shop floor activity. Who is this Course For: Staff aiming to move into Retail Management roles. People seeking confidence in team or customer conversations. Sales assistants wanting to learn KYC requirements. Retail workers aiming to grow into Team Leader roles. New staff learning basic Telephone Etiquette expectations. Career starters seeking multi-role retail knowledge. Team members improving workplace Communication Skills. Learners interested in shop floor management training online. Career Path: Retail Supervisor – £25,000 average UK salary Customer Service Assistant – £21,000 average UK salary Team Leader – £27,000 average UK salary Store Assistant Manager – £28,000 average UK salary Retail Compliance Officer (KYC) – £30,000 average UK salary Sales Floor Manager – £29,000 average UK salary