Welcome to GLA Tutors, a pioneering platform for primary school tutoring and SATs preparation. At GLA Tutors, we understand the importance of a strong foundation in primary school subjects and strive to provide comprehensive support to help children excel in their academic journey. Our team of expert tutors is well-versed in the English National Curriculum, which forms the basis of primary school education in the UK. We have carefully analysed the curriculum requirements to ensure that our tutoring services cover all key subjects and align with the learning objectives set by the curriculum. Our provision for tutoring all primary school subjects encompasses a wide range of subjects, including: 1. English: - Reading comprehension - Vocabulary development - Grammar and punctuation - Writing skills 2. Mathematics: - Number and place value - Addition, subtraction, multiplication, and division - Fractions, decimals, and percentages - Geometry and measurement 3. Science: - Investigating scientific phenomena - Understanding the natural world - Conducting experiments and making observations - Developing scientific thinking and inquiry skills 4. History: - Understanding historical events and timelines - Exploring significant figures and civilizations - Analysing primary and secondary sources - Developing historical knowledge and critical thinking skills 5. Geography: - Studying different landscapes and environments - Investigating human and physical geography - Exploring global issues and sustainability - Developing geographical skills and understanding At GLA Tutors, we understand that preparing children for SATs can be a challenging task. Our tutors are well-versed in the SATs format and content, and they provide targeted support to help children excel in their exams. We cover all areas of the SATs, including English (reading, grammar, and writing) and Mathematics, ensuring that children are well-prepared and confident on exam day. Our tutoring sessions are designed to be engaging and interactive, fostering a love for learning and encouraging children to reach their full potential. We use a variety of teaching techniques, including hands-on activities, visual aids, and interactive resources, to make learning enjoyable and effective. With GLA Tutors, you can be assured that your child will receive top-quality tutoring in all primary school subjects and be well-prepared for SATs. Our tutors are committed to providing personalised support, tailoring their teaching methods to meet the unique learning needs of each child. Join us and let us help your child thrive academically and achieve success in their primary school journey and SATs.
Course Overview Be fully prepared for the IELTS writing test and develop your English grammar skills, with the IELTS Writing Task 1 Complete Guide. This course is ideal for anyone looking to enhance their English writing skills, as well as IELTS Teachers who wish to improve their teaching methods. In this instructor-led training course, you will be taken through the format of the IELTS assessment, as well as the kinds of questions you will need to answer. It will teach what to expect from the exam, and help you to develop learning strategies for approaching different test questions. By the end of this course, you will feel much more confident in writing English, and will have a much more developed vocabulary. You will be able to apply the techniques and best practices learned in this course to write using complex sentences, complying with grammar and punctuation rules. This best selling IELTS Writing Task 1 Complete Guide has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth IELTS Writing Task 1 Complete Guide is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The IELTS Writing Task 1 Complete Guide is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The IELTS Writing Task 1 Complete Guide is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the IELTS Writing Task 1 Complete Guide, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the IELTS Writing Task 1 Complete Guide will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the IELTS Writing Task 1 Complete Guide to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
It's hard to take someone seriously when they leave you a note saying, 'Your ugly.' My ugly what? They didn't even know the difference between 'your' and 'you're'. So if you don't want to be that person, then knowing English grammar is a must. We use English in every step of our life, whether we talk, write, or face interviews and using correct grammar has no alternative. Our course will help you understand the fundamentals of English grammar from scratch so that you make no mistakes. You'll learn parts of speech, nouns, pronouns, verbs, prepositions, punctuations, and much more throughout this course. The English Grammar course is for those who want to be successful. In this course, you will learn the essential skills and gain the knowledge needed to become well versed in English Grammar. Stand out in the job market by completing the English Grammar course. Get an accredited certificate and add it to your resume to impress your employers. Curriculum Breakdown Course 01: English Grammar Course Introduction to English Grammar English Parts of Speech The Sentence English Sentence Fragments & Run-ons Verbs - Make Me Tense Nouns Pronouns Adjectives and Adverbs Prepositions Punctuation Along with the English course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support with the English Grammar Course Easy accessibility to the English Grammar Course materials- anytime, anywhere - from any smart device (Laptop, Tablet, Smartphone etc.) A 100% learning satisfaction guarantee with your English Grammar Course So, without any further ado, get started now. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this Course, all you need is a basic understanding of the English Language and an internet connection. No previous experience or educational qualification is needed to enrol in this Course. People under the age of 16 can also take the Course by taking guardian approval first. You can enrol in the Course from any internet-enabled smart device and study from the comfort of your home. Get started now by enrolling in this Course. Career path After completing this course, you can explore trendy and in-demand jobs related to this course.
Overview This comprehensive course on Business English and Communication will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business English and Communication comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business English and Communication. It is available to all students, of all academic backgrounds. Requirements Our Business English and Communication is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 11 lectures • 03:39:00 total length •Module 01: Business Writing Skills: 00:42:00 •Module 02: The Basics of Grammar: 00:13:00 •Module 03: The Basics of Sentence: 00:08:00 •Module 04: Structure of Sentence: 00:16:00 •Module 05: Question: 00:11:00 •Module 06: Punctuation & Capitalisation: 00:21:00 •Module 07: Spelling: 00:24:00 •Module 08: Common Mistakes & Ways to Improve: 00:18:00 •Module 09: Communication Skills: 00:27:00 •Module 10: Business Telephone Skills: 00:21:00 •Module 11: Customer Service: 00:18:00
Overview Gain the skills to grow as you go with the five levels of English language study, and welcome a host of new people from all over the world by enrolling in our exclusively designed Learning English Language and Grammar.This comprehensive learning package provides you with all-round fundamental English skills across five levels, along with verbal skills and appropriate phrases that enable you to communicate effectively in a professional environment.The course provides in-depth knowledge of the alphabet and sounds in English, making basic conversation and greetings, using time expressions in the present and past, identifying nouns and verbs, and much more. After successful completion, you'll be far more capable of expanding your English vocabulary and gaining skills to further your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Learning English Language and Grammar. It is available to all students, of all academic backgrounds. Requirements Our Learning English Language and Grammar is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 14 lectures • 06:15:00 total length •English Language: 00:30:00 •Learning English: 00:15:00 •Punctuation in English: 00:30:00 •Capitalisation: 00:15:00 •Sentence Structure: 00:15:00 •Spelling: 00:30:00 •Verbs: 00:30:00 •Verb tenses and aspects: 00:45:00 •The future: 00:30:00 •Be, have and do: 00:45:00 •Modal verbs: 00:45:00 •English Writing: 00:15:00 •Tips to Improve in English: 00:30:00 •Assignment - Learning English Language and Grammar: 00:00:00
Functional Skills English Level 2 | Functional Skills Maths Level 2 | Functional Skills IT Level 2 with PDF Certificates Are you tired of feeling held back by those frustrating math equations or the words that seem to elude you in English? Our comprehensive Functional Skills bundle can help you as it comprises three individual courses - Functional Skills Maths, Functional Skills English, and Functional Skills IT. Each one is tailored to empower you with vital Functional Skills that are essential for the modern workplace. This course bundle provides a solid foundation of Functional Skills in English, Maths, and IT, essential for both personal development and professional success. The English course focuses on improving Reading, Writing, Speaking, and Listening skills, while the Maths course offers Practical Applications and Problem-solving Techniques. IT training covers essential Digital Skills, and the Fitness course introduces Health and Well-being into the mix. Additional courses on English Grammar and Math Tricks offer unique strategies to further enhance your proficiency and confidence in these core areas. Additionally, we are offering 2 more courses related to Functional Skills absolutely FREE. Courses Included In this Functional Skills Package Are: Course 01: Functional Skills English Level 2 Course 02: Functional Skills Maths Level 2 Course 03: Functional Skills IT Level 2 Course 04: Functional Skills Fitness Level 2 Course 05: English Spelling, Punctuation, and Grammar Training Course 06: Math Tricks & Tips- Best Techniques to Speed up Your Math Learning Outcomes of the Functional Skills Bundle: Develop strong written and verbal communication skills in English. Demonstrate proficiency in asking and answering questions. Improve spelling accuracy and employ correct spelling strategies. Acquire essential mathematical skills. Apply mathematical rules and formulas to solve real-life problems. Demonstrate proficiency in using computer hardware and software. Understand and mitigate IT security threats while troubleshooting computer issues. Why Choose Us? Opportunity to get a Free CPD Accredited / QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Functional Skills English Level 2 Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course 02: Functional Skills Maths Level 2 Module 01: Numbers and Negative Numbers Module 02: Multiple Factors Module 03: Fractions and Power Module 04: Percentages Module 05: Expressions Module 06: Decimals Module 07: Ratio and Proportion Module 08: Exponents and Radicals Module 09: Graphs Module 10: The Profit and Loss Module 11: Perimeter and Area Module 12: Averages Module 13: Probability Course 03: Functional Skills IT Level 2 Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports And Peripherals Section 04: Data Storage And Sharing Section 05: Understanding Operating Systems Section 06: Setting Up And Configuring A PC Section 07: Setting Up And Configuring A Mobile Device Section 08: Managing Files Section 09: Using And Managing Application Software Section 10: Configuring Network And Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance And Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing And Implementing Software Course 04: Functional Skills Fitness Level 2 Module 01: Introduction To Functional Fitness Training Module 02: What Is Functional Fitness Module 03: Benefits Of Functional Fitness Module 04: Functional Fitness & Other Exercises Module 05: Common Mistakes With Functional Fitness Module 06: Functional Fitness & Power Module 07: Functional Fitness & Strength Module 08: Functional Fitness & Range Of Motion Module 09: Functional Fitness & Balance & Endurance Assessment Process After completing this online course, you will be given immediate access to a specially designed MCQ test. The results will be analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Functional Skills exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 360 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Our Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: IGCSE Maths A-Level Maths Functional Skills Qualification in Maths at Level 2 Functional Skills Qualification in Mathematics at Level 2 - GCSE Equivalent for Maths A-level Mathematics Functional Skills Qualification in Mathematics at Entry 1 Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Entry 1 Functional Skills Qualification in English at Entry 2 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in ICT at Level 2 Functional Skills Qualification in Information & Communication Technology (ICT) at Level 1 Requirements You will not need any prior background or expertise to enrol in this Bundle. Career path Enrolling on our Bundle can lead you to the following career path: Teacher Teacher Assistant Private Tutor Customer Service Fire service Police Certificates CPDQS Accredited Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Certificate in Functional Skills English at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certification of Completion After successfully completing the Certificate in Functional Skills English at QLS Level 2course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive English Literature MasterClass mega bundle. This 33 course mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the English Literature MasterClass bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the English Literature MasterClass bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This English Literature MasterClass Bundle consists of the following premium courses: Course 01: Medieval History Course 02: Level-3 English Grammar Course Course 03: English: Spelling, Punctuation, and Grammar Course 04: Creative Writing Course 05: News Writing: Journalism 101 Course 06: Blogger for Beginners Course 07: Novel Writing and Publishing Course 08: Essay Writing in English Course 09: Write and Publish a Research Paper: Complete Guide v6 Course 10: How to Write a Research Paper in Law and Humanities Course 11: Creative Writing Course: Writing Storybooks For Children Course 12: Diploma in Drama and Comedy Writing Course 13: Creative Writing Course - Short Stories Course 14: Creative Writing Course - Fiction Course 15: Creative Writing Course - Horror Course 16: Creative Writing Course - Novel Course 17: Creative Writing Course - Thriller Course 18: Creative Nonfiction Book Writing Course 19: Basics of English for Beginners Course 20: Reach Advanced Level in English as a Foreign Language Course 21: 200 Common English Idioms and Phrases Course 22: Business Writing - How You Can Become a Great Writer Course 23: Simple Copywriting Secrets: How to Write Killer Sales Copy Course 24: Creative Advertising and Graphic Design for Everyone Course 25: CV Writing and Job Searching Course 26: Ultimate Job Interview in English Course 27: Personal Development and Productivity Level 2 Course 28: Complete Communication Skills Master Class for Life Course 29: Public Speaking Course 30: 10 Soft Skills for Workplace Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique English Literature Masterclass mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to English Literature Masterclass to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medieval History) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Who is this course for? The English Literature Masterclass bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path Completing the English Literature MasterClass opens doors to various roles that value strong analytical, writing, and communication skills. Here are some potential career paths in the UK: Content Writer – £20,000 to £35,000 Editorial Assistant – £18,000 to £30,000 Copywriter – £22,000 to £40,000 English Teacher (Non-State Schools) – £25,000 to £40,000 Publishing Assistant – £20,000 to £30,000 Literary Agent Assistant – £22,000 to £35,000 Communications Specialist – £30,000 to £50,000 Researcher – £25,000 to £45,000 Scriptwriter – £25,000 to £50,000
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will bring out your creative potential and help you to become a skilled storyteller who can captivate readers with their unique voice and expression. You will learn effective techniques of character development, using prose and many more. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the basics of writing Get a better understanding of how to use active and passive voice while writing Enhance the creative writing skills and knowledge Understand how to write a creative and impressive piece Get a comprehensive understanding of adjectives, adverbs, punctuation, interjections and much more. Learn how to write numbers creatively Understand vague writing and initial coordinating conjunctions Learn how to add variety to the content Why Best Creative Writing Course & Certification right for you? This creative writing course is ideal for those who want to become successful creative writers. This course will provide you with knowledge about Prose and how to use them for effective writing. This English creative writing course will also provide you with a comprehensive understanding of using adjectives, adverbs, punctuations and basic grammatical syntax to enhance your writing. This online creative writing course will also help you make your writing engaging by thinking out of the box. By taking this course, you will understand active and passive sentences and create a strong base for writing content in the best possible manner. By the end of the course, you will have theoretical knowledge about creative writing online course and develop the skills and understanding required for impressive writing. Best Creative Writing Course & Certification Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Creative Writing for Beginners : Improving Your Prose - Introduction Writing for Beginners - Introduction to Prose Prose for Beginners - Adjectives and Adverbs Prose for Beginners - The Active and Passive Voice Prose for Beginners - Special Punctuation Prose for Beginners - How to Write Numbers Prose for Beginners - Unnecessary and Fancy Words Prose for Beginners - Absolutes and Overgeneralizations Prose for Beginners - Clichés and Overused Words Prose for Beginners - How to Use Interjections Prose for Beginners - Vague Writing and Initial Coordinating Conjunctions Prose for Beginners - How to Add Variety Prose for Beginners - Conclusion Who should take this course? This online creative writing course is ideal for anyone who wants to gain, in-depth understanding of creative writing and become a confident writer. This online course is suitable for those aspiring to accelerate their career and willing to enhance their job prospects. Entry Requirements There are no academic entry requirements for this Creative Writing Course course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org