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Essential GEPON training course description Designed to benefit those requiring an in depth knowledge of the principles and applications of the IEEE Ten Gigabit Ethernet and Gigabit Ethernet Passive Optical Networking and Fibre to the X in NG network applications and their associated equipment, its flexibility and function within a modern transmission network. Using an effective mix of instruction and correlation to theory based learning the delegate will gain a complete understanding of the equipment and the tasks to be undertaken in a real life situation. What will you learn Compare FTTx networks. Compare PON variants. Recognise the GEPON architecture. Explain how GEPON works. Recognise GEPON issues. Essential GEPON training course details Who will benefit: Anyone requiring GEPON knowledge. Prerequisites: Introduction to data communications and networking. Duration 2 days Essential GEPON training course contents FTTN, FTTC, FTTH Single Mode Fibre (SMF) and various types, Multimode Fibre (MMF), Fibre Safety and properties (Dispersion/attenuation), Fibre Reel cables and types, Fibre installation and air blown fibre, Transmitters and receivers - power budget/laser classes, Fibre to the home (FTTH), FTTC (Fibre to the Cabinet), FTTN (Fibre to the node), FTTD (Fibre to the Desk), FFTH Topologies and wavelengths, Active or Passive Optical Network (PON). WDM equipment and GPON OSP design Wavelength considerations, WDM/DWDM/CWDM EDFA optical amplification, AWG (Arrayed Waveguide Grating) splitters, Couplers (splitters) and losses, Optical splitters 1x2, 1x4, 1x8, 1x16, 1x32, 1x64, 2x64. IEEE PON variants Gigabit Ethernet Passive Optical Network (GEPON), Time Division PON (TDM-PON), Wave Division Multiplexing PON (WDM-PON), 1Gbps, 10Gbps, 40Ggps, 100Gbps, Strategies for TDM-PON to WDM-PON migration, Architecture of NG-PON (hybrid WDM/TDM PON), Additional services than triple play. GEPON design GEPON OSP centralized design, GEPON OSP distributed design, GEPON PON splitters x4 x8 x32, Fibre splice trays / fibre cassette trays / fibre enclosures, GEPON field testing /GEPON field installation verification, GEPON physical layer testing, Optical Time Domain Reflectometer (OTDR), Optical power source /Optical power meter, Optical Return Loss (ORL), APON/BPON/GPON/EPON/GEPON/10-GEPON comparison. IEEE 802.3ah GEPON: Ethernet in the first mile IEEE 802.3 options, Optical Ethernet options, Ethernet in the first mile, 1000BASE-LX, 1000BASE-SX, IEEE 802.1Q VLANs, Q-in-Q and MAC-in-MAC. QofS Ethernet TOS and priority methods PCP and DiffServe, Reference model / terminology / architecture, Example of ONT functional blocks, Example of OLT functional blocks, FTTx scenarios, The four switching arrangements for external access network backup. IEEE 802.3av 10-GEPON Physical layer, 10GBASE-SR, 10GBASE-LX4, 10GBASE-ER, 10GBASE-LR, 10GBASESW, 10GBASE-LW, 10GBASE-EW, Enhancement band, Bit rate and wavelengths, Compatibility, Forward error correction. IEEE 802.3ca 25G, 50G and 100G NG-EPON MAC frame structure, Downstream multiplexing / Upstream multiplexing, Media access control and ONU registration, Alarm messages. IEEE 802.3bk extended EPON Laser Types PRX40 and PR40, Reference model. GEPON issues and standards GEPON components OLT / GEPON ONT and examples GEPON management, RG (Residential Gateway), HPNA (Home Phone Network Alliance), Power Line Carrier (PLC), GPON DLNI, G.hn or G.9960 MOCA, FTTH Council certification, Standard for network certification, Qualify for use of the fibre-connected home badge, GEPON frame synchronization to network timing, Direct clock synchronization interface (BITS), Multiservice Access Platform (MSAP), Software planning tool. Superconnected cities / voucher scheme. Ethernet OAM Link monitoring, remote failure indication, Remote loopback.

Duration 5 Days 30 CPD hours This course is intended for The Certified Ethical Hacking v12 course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure. Overview Information security controls, laws, and standards. Various types of footprinting, footprinting tools, and countermeasures. Network scanning techniques and scanning countermeasures Enumeration techniques and enumeration countermeasures Vulnerability analysis to identify security loopholes in the target organization?s network, communication infrastructure, and end systems. System hacking methodology, steganography, steganalysis attacks, and covering tracks to discover system and network vulnerabilities. Different types of malware (Trojan, Virus, worms, etc.), system auditing for malware attacks, malware analysis, and countermeasures. Packet sniffing techniques to discover network vulnerabilities and countermeasures to defend against sniffing. Social engineering techniques and how to identify theft attacks to audit human-level vulnerabilities and social engineering countermeasures. DoS/DDoS attack techniques and tools to audit a target and DoS/DDoS countermeasures. Session hijacking techniques to discover network-level session management, authentication/authorization, and cryptographic weaknesses and countermeasures. Webserver attacks and a comprehensive attack methodology to audit vulnerabilities in webserver infrastructure, and countermeasures. Web application attacks, comprehensive web application hacking methodology to audit vulnerabilities in web applications, and countermeasures. SQL injection attack techniques, injection detection tools to detect SQL injection attempts, and countermeasures. Wireless encryption, wireless hacking methodology, wireless hacking tools, and Wi-Fi security tools. Mobile platform attack vector, android vulnerability exploitations, and mobile security guidelines and tools. Firewall, IDS and honeypot evasion techniques, evasion tools and techniques to audit a network perimeter for weaknesses, and countermeasures. Cloud computing concepts (Container technology, serverless computing), the working of various threats and attacks, and security techniques and tools. Penetration testing, security audit, vulnerability assessment, and penetration testing roadmap. Threats to IoT and OT platforms and defending IoT and OT devices. Cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools. CEH provides an in-depth understanding of ethical hacking phases, various attack vectors, and preventative countermeasures. It will teach you how hackers think and act maliciously so you will be better positioned to setup your security infrastructure and defend against future attacks. An understanding of system weaknesses and vulnerabilities helps organizations strengthen their system security controls to minimize the risk of an incident. CEH was built to incorporate a hands-on environment and systematic process across each ethical hacking domain and methodology, giving you the opportunity to work towards proving the required knowledge and skills needed to achieve the CEH credential. You will be exposed to an entirely different posture toward the responsibilities and measures required to be secure. Now in its 12th version, CEH continues to evolve with the latest operating systems, tools, tactics, exploits, and technologies. 1 - Introduction to Ethical Hacking Information Security Overview Cyber Kill Chain Concepts Hacking Concepts Ethical Hacking Concepts Information Security Controls Information Security Laws and Standards 2 - 2 - Foot-printing and Reconnaissance Footprinting Concepts Footprinting through Search Engines Footprinting through Web Services Footprinting through Social Networking Sites Website Footprinting Email Footprinting Who is Footprinting DNS Footprinting Network Footprinting Footprinting through Social Engineering Footprinting Tools Footprinting Countermeasures 3 - Scanning Networks Network Scanning Concepts Scanning Tools Host Discovery Port and Service Discovery OS Discovery (Banner Grabbing/OS Fingerprinting) Scanning Beyond IDS and Firewall Draw Network Diagrams 4 - Enumeration Enumeration Concepts NetBIOS Enumeration SNMP Enumeration LDAP Enumeration NTP and NFS Enumeration SMTP and DNS Enumeration Other Enumeration Techniques Enumeration Countermeasures 5 - Vulnerability Analysis Vulnerability Assessment Concepts Vulnerability Classification and Assessment Types Vulnerability Assessment Solutions and Tools Vulnerability Assessment Reports 6 - System Hacking System Hacking Concepts Gaining Access Escalating Privileges Maintaining Access Clearing Logs 7 - Malware Threats Malware Concepts APT Concepts Trojan Concepts Virus and Worm Concepts Fileless Malware Concepts Malware Analysis Countermeasures Anti-Malware Software 8 - Sniffing Sniffing Concepts Sniffing Technique: MAC Attacks Sniffing Technique: DHCP Attacks Sniffing Technique: ARP Poisoning Sniffing Technique: Spoofing Attacks Sniffing Technique: DNS Poisoning Sniffing Tools Countermeasures Sniffing Detection Techniques 9 - Social Engineering Social Engineering Concepts Social Engineering Techniques Insider Threats Impersonation on Social Networking Sites Identity Theft Countermeasures 10 - Denial-of-Service DoS/DDoS Concepts DoS/DDoS Attack Techniques BotnetsDDoS Case Study DoS/DDoS Attack Tools Countermeasures DoS/DDoS Protection Tools 11 - Session Hijacking Session Hijacking Concepts Application Level Session Hijacking Network Level Session Hijacking Session Hijacking Tools Countermeasures 12 - Evading IDS, Firewalls, and Honeypots IDS, IPS, Firewall, and Honeypot Concepts IDS, IPS, Firewall, and Honeypot Solutions Evading IDS Evading Firewalls IDS/Firewall Evading Tools Detecting Honeypots IDS/Firewall Evasion Countermeasures 13 - Hacking Web Servers Web Server Concepts Web Server Attacks Web Server Attack Methodology Web Server Attack Tools Countermeasures Patch Management Web Server Security Tools 14 - Hacking Web Applications Web Application Concepts Web Application Threats Web Application Hacking Methodology Web API, Webhooks, and Web Shell Web Application Security 15 - SQL Injection SQL Injection Concepts Types of SQL Injection SQL Injection Methodology SQL Injection Tools Evasion Techniques Countermeasures 16 - Hacking Wireless Networks Wireless Concepts Wireless Encryption Wireless Threats Wireless Hacking Methodology Wireless Hacking Tools Bluetooth Hacking Countermeasures Wireless Security Tools 17 - Hacking Mobile Platforms Mobile Platform Attack Vectors Hacking Android OS Hacking iOS Mobile Device Management Mobile Security Guidelines and Tools 18 - IoT and OT Hacking IoT Hacking IoT Concepts IoT Attacks IoT Hacking Methodology IoT Hacking Tools Countermeasures OT Hacking OT Concepts OT Attacks OT Hacking Methodology OT Hacking Tools Countermeasures 19 - Cloud Computing Cloud Computing Concepts Container Technology Serverless Computing Cloud Computing Threats Cloud Hacking Cloud Security 20 - Cryptography Cryptography Concepts Encryption Algorithms Cryptography Tools Public Key Infrastructure (PKI) Email Encryption Disk Encryption Cryptanalysis Countermeasures Additional course details: Nexus Humans EC-Council Certified Ethical Hacker (CEH) v.12 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the EC-Council Certified Ethical Hacker (CEH) v.12 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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This Early Years qualification is ideal for current early year practitioners who want to expand their knowledge of the Early-Years in order to provide quality care for children and young people. By studying this Early Years course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the EYFS. Our Early Years course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. This bundle course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years. The Early Years course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in Early Years course today and start learning instantly! Learning Outcomes By the end of this Early Years course, the learner will be able to: Understand the emotional and physical well-being of children. Understand equality, diversity and professional partnerships. Understand health and safety legislation. Describe observations, assessments and planning. Explain safeguarding children. Understand the Early Years Foundation Stage. Manage in a nursery environment. Engage in professional development. Why Choose Early Years Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Early Years Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Early Years Bundle Courses Course 01: Level 4 Early Years Course Course 02: Level 5 Childcare Training Course 03: Childcare and Nutrition Course 04: Autism Diploma Course Course 05: Equality and Diversity Course 06: Diploma in Health and Wellbeing Course 07: Level 3 Designated Safeguarding Lead Training Course Other Benefits of this Bundle Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Early Years course] Detailed course curriculum of Level 4 Early Years Course Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development Assessment Method After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Early Years Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Early Years course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people. Requirements There are no specific requirements for this Early Years course course because it does not require any advanced knowledge or skills. Career path The Early Years Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Biochemistry, Laboratory Technician with Spill Management Training courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Biochemistry, Laboratory Technician with Spill Management Training. Whether you're a student, recent graduate, or job seeker, our Biochemistry, Laboratory Technician with Spill Management Training bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Biochemistry, Laboratory Technician with Spill Management Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Biochemistry, Laboratory Technician with Spill Management Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Biochemistry QLS Course 02: Laboratory Technician Level 7 QLS Course 03: Spill Management Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Infection Control Course 02: Level 5 Certificate in Cleaning Course 03: Working in Confined Spaces Course 04: Risk Management Level 7 Course 05: RIDDOR Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Biochemistry, Laboratory Technician with Spill Management Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Biochemistry, Laboratory Technician with Spill Management Training Bundle: Master the foundational principles and techniques of Biochemistry, Laboratory Technician with Spill Management Training. Develop advanced proficiency in Biochemistry, Laboratory Technician with Spill Management Training methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Biochemistry, Laboratory Technician with Spill Management Training. Enhance your problem-solving and critical thinking abilities within the context of Biochemistry, Laboratory Technician with Spill Management Training. Cultivate strong communication and collaboration skills essential for success in Biochemistry, Laboratory Technician with Spill Management Training. The Biochemistry, Laboratory Technician with Spill Management Training bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Biochemistry, Laboratory Technician with Spill Management Training. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Biochemistry, Laboratory Technician with Spill Management Training bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals working in laboratory settings Individuals working with hazardous substances or chemicals Health and safety professionals Environmental professionals Individuals looking to pursue a career in laboratory services or environmental management Career path Laboratory Technician: £16,000 - £30,000 per year Environmental Health Officer: £25,000 - £45,000 per year Health and Safety Manager: £35,000 - £60,000 per year Quality Assurance Manager: £30,000 - £50,000 per year Chemical Safety Specialist: £25,000 - £45,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This 3 hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers: Understanding your role as a supervisor SRA obligations and competence expectations Setting expectations and effective delegation Monitoring progress and quality Managing performance in difficult situations Top tips for impactful feedback By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs. Target Audience This online course is aimed at managers, team leaders and other supervisors. Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our Supervision & Managing Performance Course. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.

In today’s world, the HR industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of a broad range of HR activities. Our 3-month training programme provides everything you need to become fully qualified in HR practice & management. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. After completing this programme candidates will be able to showcase that they have the following: HR practice and Management award 3 months of remote work experience Job reference Career support This comprehensive training programme has been developed to enhance your CV and boost your job prospects. CPD 120 CPD hours / pointsAccredited by The CPD Certification Service Description 3 months full access to the WPP Professional certification Digital certifications Guaranteed work placement (3 – 6 months) Learn industry-leading skills and stand out from the crowd. Information-packed practical training starting from basics to advanced testing techniques. Best suitable for beginners to advanced level users and who learn faster when demonstrated. Course content designed by considering current trends in the job market. A practical learning experience with live project work and examples. *Terms Apply Training Period: 4-12 Weeks Assessment: To pass the course learners are required to successfully pass an online examination. HR Work Experience: 3 Months after the training. HR work experience or Human Resources Job placement is optional. When can you start: You must first apply to be selected. The training takes place online. Once you finish your training modules then you can start the remote job placement. Payment Options: Full Fee:£1195 Buy Now Pay Later: Join from as little as £395 and spread the cost over monthly instalments. Who is this course for? Part Qualified, Freshly Qualified HR Students Graduates with No or little Job Experience Students Currently Studying or intending to study HR or want to refresh knowledge People who are already working in the industry but want to gain further knowledge Requirements There are no formal entry requirements for this course. We also expect the candidates to have basic knowledge of Human Resources. Career path Secure yourself an entry-level HR role.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Child Psychology and Cognitive Development Training bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Child Psychology and Cognitive Development Training related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Child Psychology and Cognitive Development Training bundle will help you build a solid foundation to become a proficient worker in the sector. This Child Psychology and Cognitive Development Training Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: Safeguarding Children and Adolescents Course 2: Residential Childcare & Cognitive Development Training Course 3: Psychology and Child Intellectual Development Training Course 4: Play Therapy, Mental Health and Child Psychology Diploma Course 5: Childcare, Nutrition and Development Course 6: Family Support Worker Course 7: Speech & Language Therapy Course 8: Learning Disability Nursing Training Course 9: Dyslexia Course 10: Autism Awareness Course 11: ADHD Awareness Course 12: Deaf Awareness Course 13: Special Education Needs (SEN) Teaching Methodologies Course 14: Educational Psychology and Development Course 15: Audiology Course 16: British Sign Language (BSL) Course Course 17: Child Safeguarding Course 18: Child Attachment Diploma Course 19: Parenting Skills: Raising Healthy Kids Course 20: Internet Safety: Safeguarding Children Course 21: Child Playwork Course 22: Mental Health Care - MCA & DOLS Course 23: Positive Mental Health Course 24: Parental Mental Health & Child Protection Course 25: Autism Awareness Course 26: Genetics Course 27: Health & Social Care Course 28: Anaphylaxis and Basic Life Support (CSTF) Course 29: Diabetes Awareness Training Course 30: End of Life Care and Support Diploma 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1:Career Development Plan Fundamentals Course 2:CV Writing and Job Searching Course 3:Interview Skills: Ace the Interview Learning Outcome This tailor-made Child Psychology and Cognitive Development Training bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Child Psychology and Cognitive Development Training Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Child Psychology and Cognitive Development Training bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Child Psychology and Cognitive Development Training Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

24 Hour Flash Deal **33-in-1 Team Leading Mega Bundle** Team Leading Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Team Leading package online with Studyhub through our online learning platform. The Team Leading bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Team Leading course provides complete 360-degree training on Team Leading. You'll get not one, not two, not three, but thirty-three Team Leading courses included in this course. 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Here's what you get: Step by step Team Leading lessons One to one assistance from Team Leading professionals if you need it Innovative exams to test your knowledge after the Team Leading course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Team Leading courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Team Leading certificate and transcript on the next working day Easily learn the Team Leading skills and knowledge you want from the comfort of your home The Team Leading course has been prepared by focusing largely on Team Leading career readiness. It has been designed by our Team Leading specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Team Leading Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Team Leading bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Team Leading Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Team Leading Elementary modules, allowing our students to grasp each lesson quickly. The Team Leading course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Leading training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Team Leading This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills Institute of Leadership & Management City & Guilds Level 3 Award in Leadership and Management City & Guilds Level 3 Certificate in Leadership and Management City & Guilds Level 5 Award in Leadership and Management CMI Level 5 Award in Professional Team Coaching cmi level 3 diploma in principles of managment and leadership level 3 award in management and leadership the institute of leadership & management city & guilds level 7 certificate in leadership and management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Team Leading course, all you need is - A smart device A secure internet connection And a keen interest in Team Leading Career path You will be able to kickstart your Team Leading career because this course includes various courses as a bonus. This Team Leading is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Team Leading career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00