7664 Courses in Cardiff delivered Online

Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Description: Management is the system of dealing and handling things or people. It is very crucial to businesses since managing the business will take efforts and right skills to succeed. To become an expert in management, you have to acquire the right knowledge and skills essentials for the management. Being part of the management department in any business will be easier if you have the advanced skills in management that this course will be providing. You will learn about leadership and people management, time management and the advanced management techniques you need. Who is the course for? Professionals who are in the top management or supervisory positions. People who have the interest to know and acquire management skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Management Skills course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Department Head Management Adviser Project Manager Team Leader. Advanced Diploma in Management Skills - Updated Version Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Advanced Diploma in Management Skills - Old Version Basic Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Leadership and People Management Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Conclusion 00:15:00 Time Management & Goals The Basics On Goal Setting 00:30:00 You have To Believe In Your Goal 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Advanced Management Techniques Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Advanced Diploma in Management Skills 00:30:00 Final Exam Final Exam- Advanced Diploma in Management Skills 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24 Hour Flash Deal **33-in-1 Hospitality and Tourism Management Mega Bundle** Hospitality and Tourism Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Hospitality and Tourism Management package online with Studyhub through our online learning platform. The Hospitality and Tourism Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Hospitality and Tourism Management course provides complete 360-degree training on Hospitality and Tourism Management. You'll get not one, not two, not three, but thirty-three Hospitality and Tourism Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Hospitality and Tourism Management courses are yours for as long as you want them once you enrol in this course This Hospitality and Tourism Management Bundle consists the following career oriented courses: Course 01: Hospitality Management Course 02: Event Planning and Management Course 03: Catering Management Course 04: Customer Service Manager Training and Front Desk Certification Course 05: Restaurant Management Course 06: Hotel Concierge Certification Course 07: Catering & Cooking Basics: From Kitchen Novice to Culinary Pro Course 08: Mastering Plant-Based Cooking Techniques Course 09: Indian Cooking Mastery Course 10: Food Preparation Mastery Course 11: Food and Beverage Manager Course 12: Chef Training Certificate Course 13: Hospitality and Catering Course 14: Quality Assurance Manager Course 15: HACCP Course Course 16: Vegan Nutritionist Certification: Promoting Plant-Based Diets Course 17: Nutrition Training - Advanced Diet & Meal Planning Course 18: Employee Engagement and Retention Strategies Course 19: Workplace Violence, Harassment and Conflict Resolution Training Course 20: Workplace Communication Management Course 21: Influencing and Negotiation Skills Course 22: Diploma in Workplace Professionalism and Communication Course 23: Accredited Mediator Skills Training: Mediation & Dispute Resolution Course 24: Mastering Organizational Chaos Course 25: Team Building Masterclass Course 26: Talent Management & Employee Retention Techniques Course 27: Employee Training Responsibilities: Effective Training Management Course 28: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 29: Workplace Health and Safety Advanced Diploma Course 30: Cross-Cultural Awareness Training Diploma Certificate Course 31: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 32: Emotional Intelligence and Social Management Diploma Course 33: Office Politics for Managers In this exclusive Hospitality and Tourism Management bundle, you really hit the jackpot. Here's what you get: Step by step Hospitality and Tourism Management lessons One to one assistance from Hospitality and Tourism Management professionals if you need it Innovative exams to test your knowledge after the Hospitality and Tourism Management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Hospitality and Tourism Management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Hospitality and Tourism Management certificate and transcript on the next working day Easily learn the Hospitality and Tourism Management skills and knowledge you want from the comfort of your home The Hospitality and Tourism Management course has been prepared by focusing largely on Hospitality and Tourism Management career readiness. It has been designed by our Hospitality and Tourism Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Hospitality and Tourism Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hospitality and Tourism Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hospitality and Tourism Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Hospitality and Tourism Management Elementary modules, allowing our students to grasp each lesson quickly. The Hospitality and Tourism Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hospitality and Tourism Management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Hospitality and Tourism Management After completing this course you can progress towards- Level 4 Diploma in Hospitality and Tourism Management (RQF) Level 3 Diploma in Hospitality and Tourism Management (VRQ) Level 5 Diploma in Hospitality and Tourism Management (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Hospitality and Tourism Management course, all you need is - A smart device A secure internet connection And a keen interest in Hospitality and Tourism Management Career path You will be able to kickstart your Hospitality and Tourism Management career because this course includes various courses as a bonus. This Hospitality and Tourism Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Hospitality and Tourism Management career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Are you passionate about creating a safer, healthier environment for the future? Consider a profession in School Administration with a focus on Health and Safety Policy. The UK's educational sector is a dynamic environment where administrators play a pivotal role. With the ongoing emphasis on health and safety, a school administrator well-versed in Health and Safety Policy is not only in high demand but also reaps an attractive salary range between £30,000 to £50,000 annually. Our meticulously designed course, "Health and Safety Policy for School Administrators", addresses the intricate aspects of school administration. Dive into the essentials, from understanding the diverse school types in the UK to managing school premises efficiently. Grasp the nuances of safeguarding students and effectively handling accidents or ill health scenarios at work. With our comprehensive modules, embrace the Health and Safety Policies core, ensuring a well-rounded learning experience. Health and Safety Policy for School Administrators Course Learning Outcomes: Grasp the core concepts of school administration, emphasising its integral tie to Health and Safety policies. Differentiate among various UK school types, understanding each distinct Health and Safety needs from a school administrator's perspective. Delve into the diverse aspects of workplace development, focusing on Health and Safety within school administration environments. Equip yourself with vital strategies for student safeguarding, ensuring alignment with Health and Safety protocols essential for school administrators. Gain insights into the crucial child development stages and discern their implications for Health and Safety from a school administrator's viewpoint. Master the art of effectively managing school premises as a school administrator, always prioritizing Health and Safety standards. Navigate the intricacies of Health and Safety risk assessments, tailoring them specifically for the demands of school administration. Health and Safety Policy for School Administrators Curriculum Breakdown of the Health and Safety Policy for School Administrators Course Module 01: Introduction to School Administration Module 02: Types of Schools in the UK Module 03: Workplace Development Module 04: Safeguarding Students Module 05: Child Development Module 06: Managing School Premises Module 07: Managing for Health and Safety Module 08: Risk Assessment and Common Risks Module 09: Accidents and Ill Health at Work Module 10: Electrical, Fire and Gas Safety. Why would you choose the Health and Safety Policy for School Administrators course from Compliance Central: Lifetime access to Health and Safety Policy for School Administrators course materials Full tutor support is available from Monday to Friday with the Health and Safety Policy for School Administrators course Learn Health and Safety Policy for School Administrators skills at your own pace from the comfort of your home Gain a complete understanding of Health and Safety Policy for School Administrators course Accessible, informative Health and Safety Policy for School Administrators learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Health and Safety Policy for School Administrators Study Health and Safety Policy for School Administrators in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Health and Safety Policy for School Administrators Course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health and Safety Policy for School Administrators course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Health and Safety Policy for School Administrators. It is also great for professionals who are already working in Health and Safety Policy for School Administrators and want to get promoted at work. Requirements To enrol in this Health and Safety Policy for School Administrators course, all you need is a basic understanding of the English Language and an internet connection. Career path The Health and Safety Policy for School Administrators course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Health and Safety Policy for School Administrators. Health and Safety Officer: £25,000 to £40,000 per year School Health and Safety Coordinator: £22,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

'A Half-Day Course on the Pre-counselling, Management of, and Safe Removal of Intrauterine Contraception' Introduction Welcome to our focused half-day course on 'Intrauterine Contraception Counselling and Removal,' a comprehensive training designed for clinicians seeking to deepen their understanding and skills in the safe management of IUC (Intrauterine Contraception). Our aim is to provide you with the essential knowledge and hands-on experience needed for confident counselling, checking, and removal of IUC, paving the way for effective and safe practice after a period of supervised application. Course Overview This engaging and informative session is led by esteemed faculty members, Hanna Smith, a Faculty Registered Trainer with the FSRH, and Dr. Ruth Reakes, bringing together a wealth of expertise and real-world experience. The course is structured to ensure a thorough understanding of the mechanisms, applications, and considerations vital to intrauterine devices (IUD/IUS), focusing on the nuances of pre-counselling, routine checks, and the critical aspects of safe removal. Programme Outline 09:15 - Introduction and Setting Course Objectives: A warm welcome and outlining our goals for the day. 09:30 - Comprehensive Overview of IUC Methods: A detailed exploration of the various IUC options available in clinical practice. 10:00 - Effective Counselling Strategies: Key insights into counselling for IUC insertion and removal, including considerations for pregnancy risk, infection risk, and cycle timings. 10:45 - Coffee Break: A moment to relax and network with peers. 11:00 - Best Practices in IUC Checks and Removal: Guidelines on when and how to check IUC, and crucial factors in deciding when to remove or not to remove. 11:20 - Managing Removal Expectations and Referrals: Understanding what to anticipate during removal and identifying scenarios that require specialist referral. 11:50 - Interactive Case Studies: Applying learned concepts to real-world scenarios to enhance practical understanding. 12:30 - Action Plan and Closing: Wrapping up with a discussion on competencies, an evaluation of the course, and final remarks. Learning Outcomes Update on IUC Options: Refresh your understanding of available intrauterine contraception methods. Pre-Procedure Patient Consultation: Master the critical information required before IUC fitting and removal. Criteria for IUC Procedures: Acquire a thorough comprehension of the indications for fitting and removing IUC. Practical Confidence in IUC Management: Enhance your skills and confidence in IUC checking, removal, and follow-up care. Navigating IUC Challenges: Learn about developing effective referral pathways for IUD complications. Problem-Solving in Practice: Engage in collaborative problem-solving for common clinical challenges related to IUC. (Please note that the programme may be subject to minor changes.)

Diploma in Facilities Management Immerse yourself in the world of Facilities Management with our Diploma in Facilities Management bundle. This bundle offers a comprehensive range of courses that explore the intricacies of facilities management, including space management, health and safety at work, project management, and more. With a focus on theoretical knowledge and comprehensive course curriculum, this bundle is an excellent opportunity to gain a deep understanding of the world of Facilities Management. Take the first step towards becoming a skilled Facilities Management professional with our Diploma in Facilities Management bundle. Enrol now and gain the knowledge and skills to excel in this exciting field. This Diploma in Facilities Management Bundle Consists of the following Premium courses: Course 01: Facilities Management Level 3 Course 02: Quality Assurance Manager Course 03: Quality Management Course 04: Quality Tools and Methods Management Course 05: Diploma in Lean Process and Six Sigma Course 06: SAP Controlling (CO) - Product Costing S4HANA Course 07: Process Improvement: Reduce Waste Course 08: Lean Six Sigma: Toolkit Course 09: IT Asset Department Course 10: Facilitating High-Performing Meetings Course 11: Automation of Processes Course 12: Flowchart Mapping: An Introduction Course 13: Introduction to Continuous Improvement Course 14: Compliance & Business Risk Management Course 15: Performance Management Course 16: People Management Skills Level 3 Course 17: Certificate in Anti-Money Laundering (AML) Course 18: GDPR Data Protection Level 5 Course 19: Equality and Diversity Course 20: First Aid at Work Enrol now in this Facilities Management Bundle to advance your career! Diploma in Facilities Management Our Diploma in Facilities Management bundle provides a comprehensive selection of courses that explore the intricate world of Facilities Management. With a focus on theoretical knowledge and skills, this bundle is designed to provide you with the skills and knowledge needed to excel in Facilities Management. You will learn about the principles of quality management, space management, vendor management, human resource and contract management, and much more. Course Curriculum: Facilities Management Level 3 Module 01: Introduction to Facilities Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facilities Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma in Facilities Management Requirements Diploma in Facilities Management This Diploma in Facilities Management course has been designed to be fully compatible with tablets and smartphones. Career path Diploma in Facilities Management Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the title course Facilities Management Level 3 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step