428 Courses in Cardiff delivered Online

The MOST DEMANDED PATHWAY are WAITING for YOU Service Helpdesk & Technical Support course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Service Helpdesk & Technical Support. Our course starts with the basics of Service Helpdesk & Technical Support and gradually progresses towards advanced topics. Therefore, each lesson of this Service Helpdesk & Technical Support is intuitive and easy to understand. Service Helpdesk & Technical Support Learning Outcomes: Learn how to manage voicemails and interoffice calls. There are several phone etiquette rules you should review. How to get better at making business calls. Relationship-building techniques over the phone. How to deal with a stiff collar and active listening. Editing internal business transactions. Using the phone to troubleshoot, putting record-keeping and file processes in place. Learn about communication and organisational skills. How to create timetables and plans that work. Along with the Service Helpdesk & Technical Support course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course:- Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem-Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support course. Requirements To enrol in this Service Helpdesk & Technical Support course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Service Helpdesk & Technical Support, such as- Customer Service Call Center Operator Emergency Caretaker Office Executive Production Manager Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited PDF certificate for Free. After successfully completing this Service Helpdesk & Technical Support course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The security industry is a vital part of the UK economy, with over 400,000 security guards employed nationwide. But have you ever wondered what it takes to be a truly effective security professional? This comprehensive bundle equips you with the knowledge and skills demanded in today's security landscape. Are you ready to take your career to the next level? This course bundle goes beyond the basics of security guard duties. You'll delve into close protection, legal aspects of security, and even cyber security. You'll also develop essential skills like decision making, critical thinking, and first aid, making you a well-rounded and valuable asset in any security environment. This Diploma in Security Guard at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Security Guard course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Security Guard Bundle Package includes: Main Course : Diploma in Security Guard at QLS Level 4 10 Additional CPD Accredited Premium Courses related to Security Guard: Course 01: Close Protection Course 02: Criminology and Police Investigations Course 03: Door Supervisor Course 04: CCTV Operator Course Course 05: GDPR Data Protection Level 5 Course 06: Workplace Confidentiality Course 07: Cyber Security Incident Handling and Incident Response Course 08: Functional Skills - Fitness Course 09: Decision Making and Critical Thinking Course 10: Online Workplace First Aid Level 3 Course Ready to take your first step towards a rewarding career in security? Enroll in this course bundle today! Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Security Guard Get a free student ID card with Security Guard Training program (£10 postal charge will be applicable for international delivery) The Security Guard is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Guard course materials The Security Guard comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Security Guard at QLS Level 4 Module 01: Definition and Importance of Security Module 02: Career Prospect of Security Guard in the UK Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Response to Immediate Crisis Module 06: The Use of Technology for Managing Security Module 07: General Patrol Tactics and Techniques Module 08: Public Relations and Traffic Control Module 09: Violence in the Workplace Module 10: Laws and Regulations Course 01: Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Course 02: Criminology and Police Investigations Module 01: Understanding Criminal Psychology Module 02: Influence Of Mental Disorders Module 03: Classification Of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills And Competencies Module 07: Research Methods In Crime Analysis Module 08: Decision Making In Criminal Intelligence Analysis Module 09: Criminal Profiling: Science, Logic And Metacognition Module 10: Phases Of Profiling Module 11: Offender Profiling: Pragmatic Solution And Behavioural Investigative Advice Module 12: Victimology Module 13: The Criminal Justice System In England And Wales =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers Security professionals Aspiring security managers Close protection officers CCTV operators Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Security Guard Door Supervisor Close Protection Officer Security Team Leader Security Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Security Guard at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

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Unlocking the full potential of international tourism through sustainable practices and digital innovation is poised to revolutionize the global economy in the coming years. After the successful completion of the course, you will be able to learn about the following, Learn how to create Demand for Tourism. Acknowledge the factors affecting tourism demand. Travel & Tourism Employment. Tourism and American Economy. Understand International Tourism's contribution to the GDP of Africa. Know about Asia Pacific and International Tourism. Explore the role of Tourism in the European Economy. Understand the role of the International Tourism Business and the Middle East Economy. "International Tourism Business and its Contribution to the Global Economy" is designed to provide students with a comprehensive understanding of the tourism industry and its impact on the global economy. Through a series of modules, students will explore the factors that influence tourism demand, the various employment opportunities available in the travel and tourism industry, and the significant contribution of international tourism to the GDP of different regions across the globe. In addition, students will gain an understanding of the role of tourism in the economic growth of countries, including its impact on employment, cultural heritage, and local communities. The course will also cover the latest trends and developments in the tourism industry, including digital innovation and sustainable practices, and their potential to revolutionize the industry in the coming years. By the end of the course, students will have a deep understanding of the global tourism industry and its impact on the economy and will be equipped with the skills and knowledge necessary to succeed in this exciting and dynamic field. "International Tourism Business and its Contribution to the Global Economy" is designed to provide students with a comprehensive understanding of the tourism industry and its impact on the global economy. Through a series of modules, students will explore the factors that influence tourism demand, the various employment opportunities available in the travel and tourism industry, and the significant contribution of international tourism to the GDP of different regions across the globe. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Future Trends in International Tourism Business and its Contribution to the Global Economy Self-paced pre-recorded learning content on this topic. Future Trends in International Tourism Business and its Contribution to the Global Economy Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Tourism Marketing Manager Travel Agency Owner Tour Operator Hospitality Manager Destination Manager Sales and Marketing Coordinator Travel Consultant Hotel Manager Event Planner Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

🌲 Tree Trimming Safety Online Training: Ensuring Your Safety from the Ground Up! 🌳   Welcome to the comprehensive 'Tree Trimming Safety Online Training' course, designed to equip you with the knowledge and skills needed to ensure a safe and efficient tree trimming operation. Our carefully curated modules cover a wide range of topics, providing valuable insights into the intricacies of tree trimming safety. Module 1: Introduction to Tree Trimming Safety and Conducting Risk Assessments Get started with a solid foundation in tree trimming safety. Learn to identify potential risks and hazards through effective risk assessments. This module sets the stage for a safety-conscious approach to tree trimming operations. Module 2: Personal Protective Equipment and Working at Heights in Tree Trimming Operations Discover the importance of personal protective equipment (PPE) and understand how to work safely at heights during tree trimming activities. Equip yourself with the knowledge to choose the right gear for a secure and injury-free work environment. Module 3: Proper Tree Pruning Techniques for Health and Safe Operation Master the art of tree pruning for both the health of the tree and the safety of the operator. Learn the best practices and techniques to ensure precision and safety throughout the pruning process. Module 4: Safe Handling and Storage of Fuel for Chainsaws and Electrical Safety Guidelines Safety extends to the tools used in tree trimming. Gain insights into the safe handling and storage of fuel for chainsaws, as well as crucial electrical safety guidelines to prevent accidents and ensure a secure working environment. Module 5: Emergency Preparedness and Continuous Safety Improvement in Tree Trimming Operations Be prepared for unforeseen circumstances. Understand the essentials of emergency preparedness and discover strategies for continuous safety improvement in tree trimming operations. Module 6: Assessment of Tree Trimming Safety, Certification, and Course Conclusion Evaluate your knowledge and skills through assessments that reinforce your understanding of tree trimming safety. Upon successful completion, receive a certification acknowledging your commitment to safety in tree trimming operations.   🚀 Why Choose Our Tree Trimming Safety Course? Comprehensive Content: Covering all aspects of tree trimming safety, from risk assessments to emergency preparedness. Flexible Learning: Access modules at your own pace, anytime, and from anywhere. Expert Guidance: Learn from industry experts with vast experience in tree trimming safety.   Ensure the safety of yourself and your team by enrolling in the 'Tree Trimming Safety Online Training' course today. Invest in knowledge that keeps you secure and operations running smoothly! 🌳🛡️ Course Curriculum Module 1- Introduction to Tree Trimming Safety Conducting Risk Assessments Introduction to Tree Trimming Safety Conducting Risk Assessments 00:00 Module 2- Personal Protective Equipment and Working at Heights in Tree Trimming Operations Personal Protective Equipment and Working at Heights in Tree Trimming Operations 00:00 Module 3- Proper Tree Pruning Techniques for Health and Safe Operation Proper Tree Pruning Techniques for Health and Safe Operation 00:00 Module 4- Safe Handling and Storage of Fuel for Chainsaws Electrical Safety Guidelines Safe Handling and Storage of Fuel for Chainsaws Electrical Safety Guidelines 00:00 Module 5- Emergency Preparedness and Continuous Safety Improvement in Tree Trimming Operations Emergency Preparedness and Continuous Safety Improvement in Tree Trimming Operations 00:00 Module 6- Assessment of Tree Trimming Safety Certification and Course Conclusion Assessment of Tree Trimming Safety Certification and Course Conclusion 00:00

Are you looking to improve your current abilities or make a career move? Our unique Door Supervisor course might help you get there! Expand your expertise with high-quality training to study the Door Supervisor course. Gain the knowledge and skills you need to excel in your chosen career through the Door Supervisor online training course. The Door Supervisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Door Supervisor course, an instant e-certificate will be exhibited in your profile that you can order as proof of your Door Supervisor skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Door Supervisor course. This Door Supervisor training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Door Supervisor course today and gear up for excellence! Courses Are Included In this Door Supervisor Bundle: Course 01: Door Supervisor Course 02: Security Management Course 03: CCTV Operator Course Course 04: Basic Security Guard Training Why Choose Our Door Supervisor Course: Get instant access to this Door Supervisor course. Learn Door Supervisor from anywhere in the world Door Supervisor is affordable and simple to understand Door Supervisor is entirely online, interactive lesson with voiceover audio Lifetime access to the Door Supervisor course materials Door Supervisor comes with 24/7 tutor support *** Course Curriculum of Door Supervisor*** Here is the curriculum breakdown of the Door Supervisor course: Module 01: Definition and Importance of Security Module 02: Career Prospect of Security Guard in the UK Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Response to Immediate Crisis Module 06: The Use of Technology for Managing Security Module 07: General Patrol Tactics and Techniques Module 08: Public Relations and Traffic Control Module 09: Violence in the Workplace Module 10: Laws and Regulations =========>>>>> And 3 More Courses <<<<<========= Assessment Process Once you have completed all the modules in the Door Supervisor course, you can assess your skills and knowledge with an optional assignment. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Door Supervisor course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Door Supervisor course. Career path After completing this Door Supervisor course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee.

Level 4 Endorsed Diploma - International Trade Qualification Complete all 15 modules and 3 assessments, from a choice of 7 to earn a Level 4 Diploma in International Trade.

Deepen your knowledge and understanding of water chemistry with the Water Chemistry Level 2 course. This course will provide you with insights into the components and the process of water treatment. You will also receive a valuable certificate upon completing the course. This certificate will elevate your resume and boost your employability in the relevant job market. The Water Chemistry Level 2 course will introduce you to the basics of chemistry. From this step-by-step learning process, you will learn the Alkalinity of water. The course will cover lessons on the principles of hard water and basic water treatment. You will comprehend the process of chemical water treatment. The informative modules will increase your knowledge of inorganic chemicals, volatile and synthetic organic compounds. From this comprehensive course, you will also attain the skills to maintain the safety and security of the laboratory. It will educate you on the essentials of chemical hygiene measures. The Water Chemistry Level 2 course is the perfect package to build your skills in water chemistry. Enrol now and start learning. Learning Objectives Familiarise yourself with the basics of chemistry Enrich your understanding of Alkalinity of Water Learn the principles of hard water and basic water treatment Know the chemical process of water treatment Get introduced to inorganic chemicals, volatile and synthetic organic compounds Deepen your understanding of the laboratory safety measures Explore the essential aspects of the chemical hygiene plan Who is this Course for? This Water Chemistry Level 2 course is ideal for aspiring professionals of the relevant industries who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of water chemistry or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Water Chemistry Level 2 course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Water Treatment Operator Environmental Scientist Project Engineer Environmental Engineer Water Operator Course Curriculum Module 01: Introduction to Water Chemistry Introduction to Water Chemistry 00:23:00 Module 02: Concepts of Basic Chemistry Concepts of Basic Chemistry 00:22:00 Module 03: Alkalinity of Water Alkalinity of Water 00:15:00 Module 04: Hard Water and Basic Water Treatment Principles Hard Water and Basic Water Treatment Principles 00:20:00 Module 05: Water Treatment and Purification Water Treatment and Purification 00:31:00 Module 06: Chemical Processes of Water Treatment Chemical Processes of Water Treatment 00:16:00 Module 07: Inorganic Chemicals Inorganic Chemicals 00:17:00 Module 08: Volatile and Synthetic Organic Compounds Volatile and Synthetic Organic Compounds 00:25:00 Module 09: Metalloid Section Metalloid Section 00:18:00 Module 10: Metals and Heavy Metal Section Metals and Heavy Metal Section 00:33:00 Module 11: Laboratory Safety Laboratory Safety 00:33:00 Module 12: Chemical Hygiene Plan Chemical Hygiene Plan 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.