An ESI Micro-Credential ESI’s Business Acumen micro-credential introduces the learner to the core principles and skills that underpin selling today. This 12-week self-directed course enables participants to identify what is required in order to achieve improved results as well as recognise the factors that will impact sales performance. Get Certified. Get Promoted. Earn More. During the course, you will learn: What it means to be a sales professional. What is required in order to achieve improved results. To recognise the factors that will impact performance. How to translate information into credible market intelligence. How to collaborate to achieve better results. The fundamentals of what it means to be a high-performing sales professional. An understanding of business and how this drives higher performance. Awareness of personal credibility, why it matters and how to collaborate with others to achieve better results. Certification ESI’s Stackable Micro-Credentials Your personalised Continuous Professional Development solution Navigate your own journey through ESI at a time and pace that suits you. Develop your skills and advance your career with milestone-based learning. Each micro-credential achievement builds to a more senior certification – ultimately leading to ESI’s flagship Professional Diploma. Your Career. Your Development. Your Way.
An ESI Micro-Credential ESI’s Mastering Productivity micro-credential explores the importance of results and performance (as opposed to activity) for the sales professional today. This 12-week self-directed course explores how clarity-of-purpose and a focus on business outcomes can shorten sales cycles and remove impediments to performance. Get Certified. Get Promoted. Earn More. During the course, you will learn: the importance of time in Entrepreneurial Sales. how to manage the impact that different aspects of time have on closing a sale. what it means to be efficient. how to develop critical thinking and how to weed out ‘distractor tasks’ that do not contribute to achieving goals. how high-performance selling means that every sales activity has an expected result. what high performance really means. how to implement a results-focused approach to everything. Certification ESI’s Stackable Micro-Credentials Your personalised Continuous Professional Development solution Navigate your own journey through ESI at a time and pace that suits you. Develop your skills and advance your career with milestone-based learning. Each micro-credential achievement builds to a more senior certification – ultimately leading to ESI’s flagship Professional Diploma. Your Career. Your Development. Your Way.
ESI’s Collaborative Selling micro-credential explores the importance of the Customer to improved and faster sales performance. This self-directed course helps the learner to understand how, by re-framing how they view the world from a different perspective, they can improve sales and reduce their sales cycle.
Business Relationship Management Fundamentals: In-House Training Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources
Program Management Skills: On-Demand Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?
Project Management Fundamentals - Chinese: On-Demand The course provides practical skills, concepts and principles that can be brought back to the workplace, as well as the insights needed to adapt them to specific project contexts. Many projects are managed by competent and efficient project managers who have not received professional project management training. The work of these project managers includes optimizing processes, planning marketing, developing new products, event planning and implementation, and other project work. Project Management Fundamentals (PMF) is a project management course specially designed for such people, aiming to help such managers build a solid project management knowledge base without affecting their own work too much. The course covers practical skills, theoretical foundations, working principles required in real work situations, and how to flexibly apply the acquired knowledge to special project situations. The goal of this lesson is to improve the quality of work by learning how to plan, manage and control projects effectively. Based on this, the course will focus on a process-oriented, analytically-oriented and systems-oriented approach. These frameworks will help students improve their problem-solving and decision-making skills in real-world projects, with particular emphasis on the collaborative, effective communication, and interpersonal skills needed to manage projects. These contents will run through the entire PMF course, and will be explained in the following two units: People and Projects Execution , Communication , and Building Project Teams What You Will Learn At the end of the course you will be able to: Describe the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Explore the project management process, including initiating, planning, executing, monitoring and controlling, and closing Use project management processes and tools based on case studies and real-world contexts Create a preliminary project plan Use standard project management terminology Basic Concepts Project Management and Related Definitions The Value and Emphasis of Project Management Competitive Constraints and Project Success project life cycle People and Projects Overview of people and projects project manager project team people and projects in the organization Initiating and Defining Requirements Startup project Create a project charter Conduct stakeholder assessments define requirements Using a Work Breakdown Structure Define the Work Breakdown Structure (WBS) Create a working WBS use WBS Managing Project Risk Rationale for risk management Risk Planning Overview identify risks analyze risk Planning Risk Responses Implement response and monitor risks Adaptive Environmental Considerations Estimate Preparation Define estimates Estimation method Estimation practice estimated cost Verify estimates Scheduling Define the scheduling process and related terminology Sorting and defining dependencies Determine the critical path Consider Schedule Risk vs Optimizing Schedule Execution , Communication , and Building Project Teams From Baseline to Execution Project Communications and Stakeholder Relations efficient team Monitoring and Control Define Monitoring and Control Observing how to control from the perspective of competitive constraints Variance Analysis and Corrective Action (Earned Value) Adaptive Environmental Considerations Closing Project finishing project Focus on Project Transition Focus on post-project evaluation
Project Management Fundamentals - Chinese: On-Demand The course provides practical skills, concepts and principles that can be brought back to the workplace, as well as the insights needed to adapt them to specific project contexts. Many projects are managed by competent and efficient project managers who have not received professional project management training. The work of these project managers includes optimizing processes, planning marketing, developing new products, event planning and implementation, and other project work. Project Management Fundamentals (PMF) is a project management course specially designed for such people, aiming to help such managers build a solid project management knowledge base without affecting their own work too much. The course covers practical skills, theoretical foundations, working principles required in real work situations, and how to flexibly apply the acquired knowledge to special project situations. The goal of this lesson is to improve the quality of work by learning how to plan, manage and control projects effectively. Based on this, the course will focus on a process-oriented, analytically-oriented and systems-oriented approach. These frameworks will help students improve their problem-solving and decision-making skills in real-world projects, with particular emphasis on the collaborative, effective communication, and interpersonal skills needed to manage projects. These contents will run through the entire PMF course, and will be explained in the following two units: People and Projects Execution , Communication , and Building Project Teams What You Will Learn At the end of the course you will be able to: Describe the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Explore the project management process, including initiating, planning, executing, monitoring and controlling, and closing Use project management processes and tools based on case studies and real-world contexts Create a preliminary project plan Use standard project management terminology Basic Concepts Project Management and Related Definitions The Value and Emphasis of Project Management Competitive Constraints and Project Success project life cycle People and Projects Overview of people and projects project manager project team people and projects in the organization Initiating and Defining Requirements Startup project Create a project charter Conduct stakeholder assessments define requirements Using a Work Breakdown Structure Define the Work Breakdown Structure (WBS) Create a working WBS use WBS Managing Project Risk Rationale for risk management Risk Planning Overview identify risks analyze risk Planning Risk Responses Implement response and monitor risks Adaptive Environmental Considerations Estimate Preparation Define estimates Estimation method Estimation practice estimated cost Verify estimates Scheduling Define the scheduling process and related terminology Sorting and defining dependencies Determine the critical path Consider Schedule Risk vs Optimizing Schedule Execution , Communication , and Building Project Teams From Baseline to Execution Project Communications and Stakeholder Relations efficient team Monitoring and Control Define Monitoring and Control Observing how to control from the perspective of competitive constraints Variance Analysis and Corrective Action (Earned Value) Adaptive Environmental Considerations Closing Project finishing project Focus on Project Transition Focus on post-project evaluation
Project Management Fundamentals - Japanese: On-Demand Many projects are run by highly qualified, talented people with little or no training in project management. They carry out projects such as process improvement, marketing campaign development, new product development, event planning and production, as if they were "work". Project Management Fundamentals (PMF) was created to help those who need a solid foundation in project management to learn on the job without undue burden. is. This course provides practical skills, concepts and principles that you can take back to the workplace, and the insight you need to adapt them to your specific project environment. PMF's course goal is to achieve quality performance by learning effective planning and control, so it emphasizes process-oriented and analytical, systems-oriented approaches. These frameworks promote the project-related problem-solving and decision-making skills needed in real-world projects. We also focus on the collaboration, clear person-to-person communication, interpersonal and interpersonal skills required for the project. These needs are recognized throughout PMF, but are highlighted in two areas: Module 2 - People and Projects Module 8 - Execution, Communication and Team Development What You Will Learn By the end of this course, you should be able to: Explain the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Learn project management processes such as initiation, planning, execution, monitoring and control, and closing Leverage project management processes and tools based on case studies and real-world situations Create initial project plan Using standard project management terminology Basic Concepts Project management and its definition PM value and key points Competing Constraints and Project Success Project life cycle People and Projects Overview of people and projects Project manager Project team people and projects in the organization Module 3 - Initiation and Requirements Definition Project launch Formulation of project charter Conducting stakeholder evaluations Requirements definition Using the Work Breakdown Structure Define Work Breakdown Structure (WBS) Development of usable WBS Utilization of WBS Project Risk Management Need for risk management Overview of risk-aware planning Identification of risks Risk analysis Risk response plan Implementing countermeasures and monitoring risks Environmental considerations that require adaptability Quotation Quote definition Quotation approach How to estimate cost estimate Quotation Validation Scheduling Definition of the scheduling process and related terms Defining sequences and dependencies Determining the critical path Examination of schedule risk and optimization of schedule Execution, Communication and Team Development From baseline to execution Project communication and stakeholder relationships high performance team Monitoring and Control Definition of monitoring and control See control through the lens of competing demands Variance analysis and corrective action (earned value) Adaptive environment considerations Project Closure Closing the project Focus on project migration Focus on post-project evaluation
Project Management Fundamentals - Japanese: On-Demand Many projects are run by highly qualified, talented people with little or no training in project management. They carry out projects such as process improvement, marketing campaign development, new product development, event planning and production, as if they were "work". Project Management Fundamentals (PMF) was created to help those who need a solid foundation in project management to learn on the job without undue burden. is. This course provides practical skills, concepts and principles that you can take back to the workplace, and the insight you need to adapt them to your specific project environment. PMF's course goal is to achieve quality performance by learning effective planning and control, so it emphasizes process-oriented and analytical, systems-oriented approaches. These frameworks promote the project-related problem-solving and decision-making skills needed in real-world projects. We also focus on the collaboration, clear person-to-person communication, interpersonal and interpersonal skills required for the project. These needs are recognized throughout PMF, but are highlighted in two areas: Module 2 - People and Projects Module 8 - Execution, Communication and Team Development What You Will Learn By the end of this course, you should be able to: Explain the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Learn project management processes such as initiation, planning, execution, monitoring and control, and closing Leverage project management processes and tools based on case studies and real-world situations Create initial project plan Using standard project management terminology Basic Concepts Project management and its definition PM value and key points Competing Constraints and Project Success Project life cycle People and Projects Overview of people and projects Project manager Project team people and projects in the organization Module 3 - Initiation and Requirements Definition Project launch Formulation of project charter Conducting stakeholder evaluations Requirements definition Using the Work Breakdown Structure Define Work Breakdown Structure (WBS) Development of usable WBS Utilization of WBS Project Risk Management Need for risk management Overview of risk-aware planning Identification of risks Risk analysis Risk response plan Implementing countermeasures and monitoring risks Environmental considerations that require adaptability Quotation Quote definition Quotation approach How to estimate cost estimate Quotation Validation Scheduling Definition of the scheduling process and related terms Defining sequences and dependencies Determining the critical path Examination of schedule risk and optimization of schedule Execution, Communication and Team Development From baseline to execution Project communication and stakeholder relationships high performance team Monitoring and Control Definition of monitoring and control See control through the lens of competing demands Variance analysis and corrective action (earned value) Adaptive environment considerations Project Closure Closing the project Focus on project migration Focus on post-project evaluation