9524 Courses in Cardiff delivered Online

Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦁ Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦁ Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦁ Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦁ Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦁ Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦁ Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦁ Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Group media training.

Unlock the secrets of the mind with 'Becoming a Certified NLP Practitioner: Transformative Coaching'. This meticulously crafted course illuminates the world of Neuro-Linguistic Programming (NLP), guiding you through its multifaceted communication and coaching models. Delve into the profound beliefs and presuppositions that underpin NLP, and harness advanced techniques to catalyse personal evolution. As you journey through each module, you'll not only refine your understanding but also pave your way to becoming a certified NLP coach. Learning Outcomes Gain a foundational understanding of Neuro-Linguistic Programming. Decode the intricacies of the NLP communication and coaching models. Comprehend the pivotal role of NLP presuppositions and beliefs. Implement advanced NLP techniques to drive personal transformation. Formulate compelling strategies for enhanced communication using NLP. Why buy this Becoming a Certified NLP Practitioner: Transformative Coaching? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Becoming a Certified NLP Practitioner: Transformative Coaching for? Aspiring individuals keen on mastering the art of NLP. Coaches looking to integrate NLP into their methodologies. Professionals aiming to bolster their communication prowess. Therapists desiring to weave NLP into their therapeutic approaches. Enthusiasts on the quest to achieve NLP practitioner certification. Career path NLP Coach: £30,000 - £50,000 Communication Specialist: £35,000 - £55,000 Therapist with NLP Specialisation: £40,000 - £60,000 Corporate Trainer with NLP Focus: £45,000 - £65,000 Personal Development Consultant: £50,000 - £70,000 NLP Researcher: £55,000 - £75,000 Prerequisites This Becoming a Certified NLP Practitioner: Transformative Coaching does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to NLP Introduction to NLP 00:17:00 Module 2: NLP Communication Model NLP Communication Model 00:20:00 Module 3: NLP Coaching Model NLP Coaching Model 00:26:00 Module 4: NLP Presuppositions and Beliefs NLP Presuppositions and Beliefs 00:21:00 Module 5: NLP Techniques for Personal Change NLP Techniques for Personal Change 00:26:00 Module 6: NLP Strategies for Effective Communication NLP Strategies for Effective Communication 00:28:00 Module 7: Advanced NLP Techniques Advanced NLP Techniques 00:21:00 Module 8: NLP Applications NLP Applications 00:17:00 Module 9: NLP Practitioner Certification NLP Practitioner Certification 00:15:00

"How to become a real estate agent" -- was the most job-related search on Google in 2021. So whether you want to start a new career or a side gig to earn some extra bucks, the career of a real estate agent or a broker will be a perfect niche for you. Hence, outshine all your competitors by learning an extremely resourceful course offered by Apex Learning! According to the statistics, despite the economic recession caused by the Covid-19 pandemic, in 2021, this emerging sector provided 551,000 jobs and generated 68.6 billion pounds! Considering the rapid growth of this sector, we designed our course with utmost attention and research. So, harness your communication, negotiation and interpersonal skills and gain the ability to work independently, as we have the right course for you. Enrol in the Real Estate course to succeed in this expanding field. This Real Estate Bundle Consists of the following Premium courses: Course 01: Real Estate Investor Level 3 Course 02: Property Law and Legislation Course 03: Property Development Diploma Course 04: Mortgage Adviser Course Course 05: Decision-Making Course 06: Social Housing and Tenant Management Level 2 Course 07: Contract Manager Diploma Course 08: Understanding Wills and Probate Laws - Level 2 Course 09: Marketing Fundamentals Course 10: Sales: Psychology of Customers Course 11: Digital Marketing and Advertising Level 3 Course 12: Business Analysis Level 3 Course 13: Business Writing Diploma Course 14: Effective Communication Skills Our exquisite learning journey will sharpen your skills to- Understand how the real estate industry works Find out the legal framework surrounding the selling of commercial and residential properties in the UK Combat the challenges of evaluating and selling properties in online and offline mood Recognise and observe the role and responsibilities of a professional in this area Explore properties with real estate values and identify potential buyers Benefits you'll get by choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Real Estate designed by expert instructors Learn at your ease - anytime, from anywhere Study the Real Estate course from your computer, tablet or mobile device CPD accredited Real Estate course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the Real Estate course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Course Curriculum: Course 01: Real Estate Investor Level 3 Property Development Different Types of Property Land Law Principles- Rights and Interests Ownership, Co-ownership and Possession of the Property Lease Bailment, License, Mortgage and Insurance Related Law Investment Strategies for an Investor Marketing Your Property Introduction to Property Management The Property Management Process The Role and Responsibilities of a Property Manager Listing Properties and Marketing CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Real Estate bundle. Requirements Our Real Estate course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Real Estate expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Real Estate Investor Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Real Estate Investor Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Self-esteem and assertiveness are two essential skills for life success. None of your life's judgments is more important than what you make about yourself. Without some sense of self-worth, life can be extremely painful and unforgiving. Through this Self Esteem and Assertiveness Skill Course, you will learn some techniques that can dramatically change how you feel about yourself and how you approach the world to get what you want. A healthy self-esteem is necessary for growth and success. So, If you want to gain a solid and compact understanding of this topic and advance your career, this industry-standard, thorough Self Esteem and Assertiveness Skill Course is a good place to start. This comprehensive Self Esteem and Assertiveness Skill Course is designed to help delegates overcome these challenges on both a personal and professional level. This excellent course teaches delegates how to "be all they can be" both inside and outside of the working place. Delegates will learn to recognize their own "behavioral styles" as well as the behavioral styles of others, gaining insight into how they can influence, connect, and have a positive impact on relationships and situations both inside and outside of the workplace. This Self Esteem and Assertiveness Skill Course course will assist you in the process of personal growth by making you more aware of who you are, what you do in this Assertiveness and Self Esteem Development field, and the effects it has on others. Move past your fears, shyness, self-doubt, and negativity. Increase your self-esteem, improve your ability to influence others, and take action that will change your life for the better! Self-esteem & assertiveness are essential components of living a happy and successful life. Building assertiveness and self-esteem are essential for professional success. However, it is impossible to advance in your career without adequate training and guidance. And this Self Esteem and Assertiveness Skill Course is perfect for you in this regard. Learning Outcomes After completing Self Esteem and Assertiveness Skill course, the learner will be able to: Understand the fundamentals of self-esteem. Understand the fundamentals of assertiveness. Understand the importance of assertive communication. Understand the four basic styles of communication. Know how to respond to criticism. Gain a solid understanding of the XYZ formula for effective assertive communication. Gain in-depth knowledge of assertiveness in the workplace. Why Choose Self Esteem and Assertiveness Skill Course Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Self Esteem and Assertiveness Skill Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Courses are included in this Self Esteem and Assertiveness Skill Bundle Course Course 01: Self Esteem & Assertiveness Skill Course 02: Communication Skills Course Course 03: Level 5 Negotiation Skills Course ***Other Benefits of the Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Self Esteem and Assertiveness Skill course ] This comprehensive and accurate Self Esteem and Assertiveness Skill Course is an excellent place to start your career. You will gain a practical and theoretical understanding of this course, which will help you stand out from the competition and increase your earning potential in no time. So, once you've finished this exceptional Self Esteem and Assertiveness Skill Course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field of assertiveness and self-esteem. After completing this Self Esteem and Assertiveness Skill Course, you'll be ready to take on any challenge and start your career in your desired industries/sectors by developing your skills. This Self Esteem and Assertiveness Skill Course will also improve your existing skills by taking them to the next level and providing up-to-date knowledge for facing tomorrow's challenges. This Self Esteem and Assertiveness Skill Course allows you to monetise your skills and makes success much easier. This course is appropriate for both full-time and part-time students and can be completed at your own pace. Our Self Esteem and Assertiveness Skill Course is the ideal one-stop solution for you to manage stress and develop persistence in your Assertiveness and Self Esteem Development work. Simply enroll in our Self Esteem and Assertiveness Skill Course, and we will take care of the rest. Detailed course curriculum *** Self Esteem and Assertiveness Skill *** Module 1: Understanding Self Esteem Defining Self-Esteem Signs of Low and High Self-Esteem What Causes Low Self-esteem? How is Low Self-esteem Related to Mental Health? Strategies to Build Healthy Self-Esteem How to Increase Your Self-esteem? What Can Friends and Family Do Help? Module 2: Understanding Assertiveness What is Assertiveness? The Origins of Assertiveness The Assertive Journey The Confidence Lane The Four Basic Styles of Communication Assertiveness vs. Aggressiveness Assertiveness vs. Passiveness Assertive Styles With Body Language Responding to Criticism Module 3: Assertiveness in Communication Assertive Communication Importance of Assertive Communication Outcomes & Benefits of Assertiveness Important Facts About Assertiveness Facets of Assertiveness XYZ Formula for Effective Assertive Communication Applications of Assertiveness Module 4: Assertiveness in Workplace Managing Assertively Assertive Roles at Work Managing Workplace Conflict 'I' Messages or 'I' Statements Social Confidence ------------------------- ***Other Courses: ------------------------- ***Communication Skills Course*** Course Curriculum Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------------- ***Level 5 Negotiation Skills Course*** Course Curriculum Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------------- Assessment Method After completing each module of the Self Esteem and Assertiveness Skill, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Self Esteem and Assertiveness Skill, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements There are no specific requirements for Self Esteem and Assertiveness Skill because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course will help you move forward in your career by providing you with relevant information, skills, and a certificate of completion. You can expect to be significantly closer to achieve your goals after successfully completing this Self Esteem and Assertiveness Skill course. It's also securing the job you want, getting the promotion you deserve, or starting the business of your dreams. Certificates Certificate of completion Digital certificate - Included

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 13-in-1 extensive bundle that has everything you need to succeed in Work from Home Essentials and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Work from Home Essentials bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Work from Home Essentials course that will enhance your skills and prepare you for the competitive job market. Also, our Work from Home Essentials experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Work from Home Essentials, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Work from Home Essentials Bundle Consists of the following Premium courses: Course 01: Working from Home Essentials Course 02: Online Course - A Perfect Guide to Home Business Course 03: Online Meeting Management Course 04: Using Zoom Meeting Effectively Course 05: ZOOM: Master Video Conferencing in Just 40 minutes! Course 06: Business Writing Course 07: Document Control Course 08: Level 2 Microsoft Office Essentials Course 09: Touch Typing Essentials Course 10: Effective Communication Skills Diploma Course 11: Stress Management Training Course 12: Functional Skills IT Course 13: Time Management Course 14: Freelancing on UpWork Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 13 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum: Course 01: Working from Home Essentials Module 1: Introduction to Work from Home Module 2: Online Meeting Tools Module 3: Project Management Tools Module 4: Project Planning Tools Module 5: Communication Tools Course 02: Online Course - A Perfect Guide to Home Business Module 01: Introduction to Business Module 02: Understanding Entrepreneurship Module 03: What Is a Home-Based Business? Module 04: Introduction to Online Business Module 05: Introduction to Digital Marketing Module 06: E-Commerce Business Model: Dropshipping Module 07: E-Commerce Business Model: Affiliate Marketing Module 08: Opportunities for Home-Based Income Module 09: At-Home Professional Service Provider Business Module 10: Introduction to Freelancing Course 03: Online Meeting Management Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips Course 04: Using Zoom Meeting Effectively Module 01: Introduction Module 02: What is Zoom Meeting? Module 03: Why Use Zoom? Module 04: Tighter Security Module 05: Create Zoom Account Module 06: Navigating Zoom as a Participant Module 07: Scheduling a Meeting Module 08: Navigating Zoom as the Host Module 09: Live on Zoom as a Participant Module 10: Live on Zoom as a Host Module 11: Zoom Webinar Introduction Module 12: Closing Remarks Course 05: ZOOM: Master Video Conferencing in Just 40 minutes! Intro Zoom Intro and signing up Hosting Your First Zoom Meeting Inviting Participants Manage Participants Sharing Screens and Whiteboards More Screen Share Options Chat, Recording and Reactions TIPS 01- Virtual Backgrounds TIPS 02 - Custom Virtual Background TIPS 03 - Video Settings TIPS 04 - Calendar Zoom Extension TIPS 05 - Hiding Floating Menu TIPS 06 - Mute All Shortcut TIPS 07 - New Share TIPS 08 - Pause Share TIPS 09 - Annotate Course 06: Business Writing Words to Cut Building Strong Sentences SCQA How to Write Punchy Summaries Words that Work, Feedback that Improves Proof Reading Makes Perfect Course 07: Document Control Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Course 08: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 09: Touch Typing Essentials Course 10: Effective Communication Skills Diploma Course 11: Stress Management Training Course 12: Functional Skills IT Course 13: Time Management Course 14: Freelancing on UpWork CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Work from Home Essentials bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Work from Home Essentials is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

11 in 1 "Medical Receptionist" Bundle only at £39 Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Medical Receptionists receive patients, help them with filling out forms, retrieve and maintain medical files, and transcribe and type medical reports. Generally, they organise the vast amounts of data the office generates daily. A medical receptionist should have good knowledge of computer applications, spreadsheets, and medical software. They should also have good verbal and written communication skills in order for them to be able to write and prepare reports, talk with patients, and transcribe and type medical reports. Enrol in our Medical Receptionist course to learn all the knowledge regarding the field. This Medical Receptionist Bundle Consists of the following Premium courses: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Medication Administration Level 4 Course 03: GDPR in Healthcare Course 04:Customer Relationship Management Course 05: Phone-Based Customer Service Course 06: Level 2 Microsoft Office Essentials Course 07: Touch Typing Essentials Course 08: Document Control Course 09: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Personal Hygiene Learning Outcomes of Medical Receptionist Learn the duties and responsibilities of a medical receptionist Learn about the NHS system Understand medical records Understand filling system Improve your medical receptionist communication methods Understand Medical Billing & Coding acquire knowledge about health and safety measures in a clinical environment Ability to manage risk Tips for starting a career as a medical receptionist Enrol now in Medical Receptionist to advance your career, and use the premium study materials from Apex Learning. Medical Receptionist Diploma Curriculum of Medical Receptionist Course 01: Responsibilities and Skills Module 1: Introduction to Healthcare and Receptionists Module 2: Organising Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal Aspects and Ethics -------- 10 more courses------- How will I get my Medical Receptionist bundle Certificate? After successfully completing the Medical Receptionist bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Medical Receptionist Diploma Training Bundle. Everyone can join in the Medical Receptionist training if they have desire to learn about the topic Requirements Medical Receptionist Diploma This Medical Receptionist Diploma Training Course has been designed to be fully compatible with tablets and smartphones. Career path This Medical Receptionist course will help you to brighten up your CV while exploring the following jobs; Medical Receptionist Service Receptionist Dental Receptionist These Medical Receptionist jobs' pay scale ranges from £33,000 to £65,000 annually. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medical Receptionist: Responsibilities and Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Embark on a transformative journey with our Coaching & Mentoring Diploma course. Acquire skills in communication, leadership, and empowering others.

Master Conflict Management: Navigate Challenges Like a Pro! 🚀 Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn 🔍 Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. 🗣️ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ️ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. 🛠️ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. 🤝 Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact:   🏢 Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. 💼 Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. 🌐 International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. 🎓 Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! 🎉 Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00

Description: Body language has a huge affect on our day to day communication. It makes people like others, be uncomfortable and build new bridges. Now you can utilize this skill as well with the help of this Body Language Training: Reading Body Language as a Sales Tool course. As the name suggests, this course will teach you about selling techniques yet the skills are transferable. This course will teach you to improve body language communication, understand the importance of space, mirror and match to build rapport, handshaking and dressing up for success. So get this course now and improve your communication skills to sell better. Learning Outcomes: Execute your notion of body language to enhance communication Realise the influence of space in a conversation Interpret the subtle difference of body language from a sphere of areas Involving your face, hands, arms, legs, and your pose Apply mirroring and matching methods to produce better understanding Shaking hands with confidence Dress for success Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Body Language Training: Reading Body Language as a Sales Tool is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Body Language Training: Reading Body Language as a Sales Tool is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Body Language Training: Reading Body Language as a Sales Tool) 00:15:00 Body Language 00:15:00 Give Me Some Space! 00:15:00 What's Your Face Saying? 00:30:00 What's Your Body Saying? 00:30:00 Mirroring and Leading 00:30:00 Monitoring Your Posture 00:15:00 Dressing Up 00:15:00 Shaking Hands 00:30:00 Mock Exam Mock Exam- Body Language Training: Reading Body Language as a Sales Tool 00:20:00 Final Exam Final Exam- Body Language Training: Reading Body Language as a Sales Tool 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00