10063 Courses in Cardiff delivered Online

Higher Education Women's Leadership Workshop is for academics looking to learn new skills with like-minded academics and further or advance their academic career.

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

*** 24 Hour Limited Time Flash Sale *** QLS Endorsed Teaching (SEN, Phonics and Nursery Teacher) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that according to the Department for Education, 1 in 10 children in England have special educational needs (SEN)? Are you passionate about early childhood education and want to make a positive impact on all learners? This comprehensive SEN, Phonics and Nursery Teacher Bundle equips you with the skills and knowledge to excel in various roles within the Early Years sector. This bundle combines the best of both worlds specialised training in SEN and phonics alongside broader foundational courses in nursery teaching, teaching assistantship, and primary education. You'll gain expertise in identifying and supporting children with SEN, develop effective phonics teaching strategies, and learn how to create engaging and stimulating environments for young learners. Key Features of the QLS Endorsed Teaching (SEN, Phonics and Nursery Teacher) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our QLS Endorsed Teaching (SEN, Phonics and Nursery Teacher) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: SEN Teaching Level 7 QLS Course 02: Early Years Primary Teaching QLS Course 03: Nursery Assistant Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Advanced Teaching Assistant Diploma Course 02: Early Years Primary Teaching Course 03: Remote Teaching Online Course 04: Lesson Planning for Teaching Course 05: Leadership in Teaching In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our QLS Endorsed Teaching (SEN, Phonics and Nursery Teacher) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of SEN Teaching Gain a strong foundation in recognising different types of SEN and utilising effective assessment tools. Learn practical strategies to support children with SEN in the classroom environment. Become proficient in delivering phonics programmes aligned with the Early Years Foundation Stage (EYFS) framework. Develop skills to create interactive and age-appropriate lesson plans for young learners. Learn the best practices for fostering a positive and inclusive classroom environment. Gain the tools and knowledge to deliver impactful remote learning experiences for young children. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of SEN Teaching Get a free student ID card with SEN Teaching Training program (£10 postal charge will be applicable for international delivery) The SEN Teaching is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the SEN Teaching course materials The SEN Teaching comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: SEN Teaching Level 7 Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership QLS Course 02: Early Years Primary Teaching Module 01: Primary Education In The UK Module 02: Responsibilities, Qualifications And Skills Module 03: Initial Teacher Training Module 04: Types Of Schools In The UK Module 05: Importance Of Early Years In Development Module 06: EYFS Teaching Techniques Module 07: Child Development Module 08: Teaching Primary English Module 09: Teaching Primary Mathematics Module 10: Teaching Primary Science, Design And Technology Module 11: Teaching Other Primary Subjects Module 12: Children Having Special Education Needs Or Disabilities Module 13: EYFS Framework In 2021 Module 14: Self-Management And Dealing With Stress QLS Course 03: Nursery Assistant Training Module 01: Introduction To Nursery Assistance Module 02: Understanding Child Development Module 03: Importance Of Early Years Development Module 04: Care For Children Module 05: Keeping Children Healthy And Safe Module 06: Child Protection Module 07: Play, Imagination And Creativity Module 08: Children With Special Needs =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring educators seeking a solid theoretical background in diverse teaching domains. Existing teachers desiring to expand their understanding of different areas of teaching. Education professionals interested in learning about SEN, phonics, and nursery teaching. Individuals keen on exploring leadership roles within the educational sector. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Special Education Needs (SEN) Teacher: £24,000-£41,000. Phonics Teacher: £24,000-£40,000. Nursery Teacher: £18,000-£35,000. Teaching Assistant: £12,000-£23,000. Early Years Primary Teacher: £24,000-£41,000. Online Tutor: £20,000-£40,000. School Leader: £40,000-£100,000. Certificates Advanced Diploma in SEN Training at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Nursery Assistant Training at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Early Years Primary Teaching at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

British Sign Language (BSL) Level 1 & 2 With Complete Career Guide Course – Overview Imagine being able to hold a full conversation without speaking a word. With our British Sign Language (BSL) Level 1 & 2 With Complete Career Guide Course, you’ll develop the ability to connect, share stories, and build friendships in a whole new way. Whether you're learning for personal reasons or future opportunities, this course gives you the foundation to use BSL with confidence and ease, from everyday chats to more formal settings. Clear, friendly lessons help you master fingerspelling, greetings, numbers, colours, and more — all from the comfort of your own space. BSL is one of the most recognised languages in the UK, and learning it can lead to rewarding roles in sectors like education, healthcare, and social services. With deaf awareness becoming ever more important, the need for skilled signers continues to grow. This course offers you a brilliant opportunity to learn BSL flexibly at your own pace, helping you to add a valuable new skill to your life. It's more than just learning signs; it's about understanding and celebrating communication in all its forms. Ready to wave hello to a new world? ________________________________________________________________________ Key Features: CPD Certified British Sign Language (BSL) Level 1 & 2 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal and Pets Describing family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using the numbers Days and Months Dialogue Module 07 Home Questions and statements about the home Work Work Dialogue School Activities at School Dialogue Shopping Shopping and Spending Dialogue Module 08 Travel Holiday Travel and Holiday Dialogue Hobbies and Activities Hobbies and Interests Dialogue Food & Drinks Dialogue Module 09 Object and Shopping Story Home story Food and Drinks story Activities Story Travelling and Holiday Story Hobbies and Interests Story ________________________________________________________________________ Complete Career Guide for British Sign Language (BSL) Level 1 & 2(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the BSL. In addition to mastering the essentials of BSL, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in BSL. Your dream career starts here! List of career guide courses included in British Sign Language (BSL) Level 1 & 2 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Proficient fingerspelling and daily-life vocabulary application. Mastery in expressing greetings, opinions, and personal information fluently. Competence in describing people, places, and engaging in dialogues. Advanced comprehension of weather, directions, and utilising numerals. Adept handling of diverse topics - from home and work to hobbies and travel. Creative storytelling capability using BSL for various scenarios. ________________________________________________________________________ Accreditation All of our courses, including the British Sign Language (BSL) Level 1 & 2 With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your British Sign Language (BSL) Level 1 & 2 With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Sign Language Interpreters Individuals seeking inclusive communication skills Educational professionals enhancing classroom inclusivity Healthcare practitioners for improved patient communication Anyone fascinated by British Sign Language and its cultural richness Career path Sign Language Interpreter - £25K to 40K/year Special Educational Needs (SEN) Teacher - £25K to 35K/year Speech and Language Therapist - £30K to 45K/year Community Support Worker - £20K to 30K/year Social Worker - £30K to 40K/year Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

24-Hour Flash Sale! Prices Reduced Like Never Before!! Have you ever thought about how important nursing roles are in taking care of people's health and lives? More than 1.3 million people work within the NHS, but there's still a big need for skilled nurses and nursing assistants in the UK. With worrying health issues like diabetes and COVID-19 affecting so many, learning everything there is to know about healthcare has become really important. To provide our healthcare workers with the right training and support we came up with this excellent "Practice Nurse: Nursing Assistant Training - QLS Endorsed" training program. The "Practice Nurse: Nursing Assistant Training - QLS Endorsed" bundle is expertly designed to address the versatile needs of today's healthcare sector. Covering a breadth of crucial topics from Basic First Aid and Phlebotomy to Diabetes Care and COVID-19 Awareness, this collection of courses aims to equip learners with a robust foundation in nursing and patient care practices. It gets into the nuances of Medical Law, Medical Transcription, and Nurse Prescribing, ensuring participants are well-versed in the critical aspects of healthcare operations and patient interaction. Course 01: Practice Nurse Level 7 Course 02: Nursing Assistant Course 03: Basic First Aid Course 04: Nurse Prescribing Diploma Course 05: Phlebotomy Course 06: Diabetes Care Course 07: Medical Law Course 08: Medical Transcription Course 09: COVID-19 Awareness Diploma for Healthcare Assistant Course 10: Personal Hygiene Course 11: Communication Skills in Health and Social Care The journey with this "Practice Nurse: Nursing Assistant Training - QLS Endorsed" program will not only enhance your skills but also significantly elevate your career in the healthcare domain. This course bundle is your gateway to achieving excellence in patient care. So, join us, and transform your professional aspirations into reality, contributing to the betterment of healthcare services across the board! Learning Outcomes of this Bundle: Master the essentials of effective patient care and safety. Acquire critical skills in Basic First Aid and Phlebotomy. Understand the complexities of Diabetes Care management. Gain insights into the legal aspects of Medical Law. Develop proficiency in Medical Transcription techniques. Enhance communication within Health and Social Care settings. This Certificate in Nursing Assistant Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Practice Nurse Level 7 Module 01: Fundamentals of Practice Nursing Module 02: National Health Services Module 03: Work in Socially Diverse Environment Module 04: Health and Wellness Module 05: General Healthcare for Nurses Module 06: Nursing Physical Problems: Part 1 Module 07: Nursing Physical Problems: Part 2 Module 08: Nursing Physical Problems: Part 3 Module 09: Emergency First Aids and Wounds Module 10: Medical Information Collection Module 11: Health and Safety in Clinical Environment Module 12: Security Concerns for Nurses Module 13: Management Related Duties of Nurses Module 14: Regulatory Organisations in the United Kingdom Module 15: Healthcare Laws and Regulations Course 02: Nursing Assistant Module 01: Introduction to Nursery Assistance Module 02: Understanding Child Development Module 03: Importance of Early Years Development Module 04: Care for Children Module 05: Keeping Children Healthy and Safe Module 06: Child Protection Module 07: Play, Imagination and Creativity Module 08: Children with Special Needs Course 03: Basic First Aid Module 01: Aim of First Aid and the First Steps Module 02: Resuscitation (CPR) Module 03: Secondary Assessment, The Recovery Position And Shock Module 04: Head and Eye Injuries, Fractures, and Amputation Module 05: Choking, Wounds, Bleeding & Burns Module 06: Secondary Conditions and Reactions I Module 07: Secondary Conditions and Reactions II Module 08: Chronic Conditions Module 09: Medical Emergencies: Poisoning, Smoke inhalation, Hypothermia, Elect =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nurses Healthcare assistants Medical transcriptionists Social care workers Phlebotomy technicians First aid responders Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Practice Nurse - £35,000 to £45,000 Nursing Assistant - £20,000 to £25,000 Phlebotomist - £22,000 to £30,000 Medical Transcriptionist - £18,000 to £25,000 Diabetes Care Specialist - £26,000 to £35,000 Healthcare Communication Officer - £24,000 to £32,000 Certificates Certificate in Nursing Assistant Training at QLS Level 3 Hard copy certificate - Included After successfully completing the Certificate in Nursery Assistant Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Give a compliment to your career and take it to the next level. This Bid Writing, Tender Writing & Presentation Skills Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Bid Writing, Tender Writing & Presentation Skills bundle will help you stay ahead of the pack. Throughout the Bid Writing, Tender Writing & Presentation Skills Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Bid Writing, Tender Writing & Presentation Skills Training course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. Learning Outcomes of Bid Writing, Tender Writing & Presentation Skills Training: Understand the bid writing process and how to develop winning bids. Structure your bids effectively and write clear and concise proposals. Tailor your bids to the specific needs of the client. Highlight your unique selling points and demonstrate your value proposition. Estimate costs and price your bids competitively. Produce high-quality proposals that are free of errors and typos. Deliver effective client presentations. This Bid Writing, Tender Writing & Presentation Skills Training Bundle Consists of the following Premium courses: Course 01: Bid Writing Course 02: Business Writing Diploma Course 03: Business Writing: Influence Your Readers Course 04: Creative Writing Training Program for Writers Course 05: English Spelling, Punctuation, and Grammar Basic Course Course 06: Content Management Course 07: Email Writing Training Course 08: Touch Typing Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Document Control Course 11:Time Management Key features of this Bid Writing, Tender Writing & Presentation Skills course: This Bid Writing, Tender Writing & Presentation Skills bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! The Bid Writing, Tender Writing & Presentation Skills Training bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Bid Writing, Tender Writing & Presentation Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. The curriculum of the Bid Writing, Tender Writing & Presentation Skills Training Bundle Course 01: Bid Writing Module 01: Bid Writing Module 02: Planning and Developing the Bid Module 03: Structured Approach to Writing Bids Module 04: Understanding the Proposal Module 05: Proposal Process Module 06: Focusing on Clients and Customers Module 07: Finding Unique Selling Points Module 08: Estimation Method Module 09: Costing and Pricing Module 10: Quality Control (Editing) Module 11: Client Presentation Module 12: Templates for Proposal Building = = = = > > > > And 10 More Related Courses < < < < = = = = How will I get my Bid Writing, Tender Writing & Presentation Skills Certificate? After successfully completing the Bid Writing, Tender Writing & Presentation Skills course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Bid Writing, Tender Writing & Presentation Skills Training: Business owners and professionals who want to win more business Bid writers who want to improve their skills and knowledge Proposal writers who want to learn how to write more persuasive proposals Anyone who wants to learn how to deliver persuasive presentations Requirements This Bid Writing, Tender Writing & Presentation Skills Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this Bid Writing, Tender Writing & Presentation Skills bundle, will increase the value of your CV and open you up to multiple job sectors: Bid writer: £25,000-£45,000 Bid manager: £40,000-£60,000 Tender writer: £40,000-£70,000 Proposal writer: £28,000-£50,000 Proposal manager: £45,000-£65,000 So, enrol Bid Writing, Tender Writing & Presentation Skills now to advance your career! Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Writing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This workshop equips participants with the essential knowledge and skills to effectively intervene and support individuals who may be experiencing suicidal thoughts. Participants will learn to recognise the signs of suicidal ideation, confidently engage in supportive conversations, and create practical suicide-safety plans as part of a first aid approach.

Vis-à-vis Customer Service Certification Phone and web based client assistance is presently the standard, however vis-à-vis client care is as yet a vital ability in numerous areas. Regardless of whether you are managing a client protest or meeting with a drawn out customer to examine their requirements, great correspondence and a readiness to comprehend their viewpoint is fundamental. In this course, you will figure out how your demeanor, verbal correspondence and non-verbal communication all decide the result of a cooperation with a client. This information will furnish you with the capacity to offer remarkable support without fail. You Will Learn: Why you should endeavor to make a good initial feeling and how to tune in to a client with the goal that they feel heard. Why you should be delicate to a client's necessities and how you can develop your comprehension of their circumstance. The most effective method to utilize your non-verbal communication to pass on power and decisiveness. How your grin, voice, signals and handshake would all be able to be utilized to acceptable impact when meeting somebody interestingly. Advantages of Taking This Course: On the off chance that you work in client assistance, this course will show you how to make an incredible initial feeling that will make managing customers a lot simpler. In the event that you work in deals or advertising, this course will give you an outline of how basic acclimations to your attitude can persuade a client that your items or administrations are ideal for them. In the event that your work isn't deals based yet at the same time expects you to invest a great deal of energy speaking with others, the adaptable abilities you will master on this course will improve your overall relational viability. This course will prepare you to deal with testing discussions in a discretionary way, which is helpful in your expert and individual life.

Highlights of the Course Course Type: Self-paced online course Guided Learning Hours: 140 Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Certificate: Certificate upon passing the official exam Access: Lifetime Access Tutor Support- Personalised feedback on your all assignments Customer Support: 24/7 live chat available What you will learn from this course? Upon successful completion of this Level 4 Certificate in Education and Training, you will be able to: Understand the responsibilities and function of teaching in education and training Possess the capacity to maintain a safe and encouraging learning environment Learn about the relationships between teachers and other training and career professionals. Utilise initial and diagnostic evaluations to work with children to set individualized learning objectives Develop and incorporate inclusive education to meet the needs of the organisation as well as those outside of it. Engage in conversation with students and other learning professionals to promote learning Embrace the basic standards while facilitating inclusive teaching and learning, and learn how to use technology to accomplish inclusive teaching and learning Consider your own performance as you get ready for inclusive teaching and learning Implement a variety of assessment strategies to meet the requirements of different learners, and while grading pupils stick to the fundamentals Utilise your resources while delivering inclusive instruction and evaluation Level 4 Certificate in Education & Training Online This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. You will gain knowledge about the duties and responsibilities as well as gain skills to evaluate potential learners, develop and implement a variety of teaching and learning strategies, and deliver instruction and training. Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector. Who is this Course for? The following individuals may benefit from this Level 4 Certificate in Education and Training: all types of trainers aspirant teachers teachers of all levels teacher trainers teachers wishing to improve their instructional abilities teachers wishing to enhance their employment prospects Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Eligibility Requirements This Level 4 Certificate in Education and Training has no academic prerequisites and is open to students from all academic disciplines.  Assessment Procedure Upon successful completion of this Level 4 Certificate in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used. Pass" represents the qualification's overall grade Each item included in the qualification framework must be completed by the student For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria Assignment Submission For each portion of the award, you are required to submit a number of short assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments. Practical Teaching Assessment The practical assessments require you to provide written documentation of at least three actual classroom teaching sessions of an hour each. This does not include anything done as part of the Level 3 Award in Education and Training that was witnessed. A minimum of thirty minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations. The three observations must be related to the following compulsory units: Delivering education and training (M/505/0122) Using resources for education and training (L/505/0127) Assessing learners in education and training (F/505/0125) No previous experience is required to enrol into this course. However, you must complete 30 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of £175 + VAT for 4 hours, if you'd prefer, we can assist you by providing an expert witness.  Advance Your Career This Level 4 Certificate in Education and Training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. Following the completion of this certification, you may pursue the following credentials:  Assessing Vocationally Related Achievement at Level 3 Assessing Vocational Achievement at the Level 3 Assessing Competence in the Workplace: Level 3 Award Certificate in Education and Training at Level 4 Advanced Practitioner Level 4 Certificate in Schools and Colleges Technology-Enabled Educators Level 4 Award Diploma in Education and Training at Level 5. If you are looking for a Level 3 Award in Education and Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  This Level 4 Certificate in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth. Course Curriculum Course Overview Course Overview - Level 4 Certificate in Education and Training 00:00:00 Sample Useful Documents Observation Recording Requirements 00:15:00 Sample Session Plan Pro-Forma 00:15:00 Sample Portfolio Building Record Sheets 00:15:00 Sample Graded Observation Pro-Forma 00:15:00 Preface Preface 00:18:00 Introduction Introduction 00:25:00 1. Reflecting, evaluating and improving your practice 1. Reflecting, evaluating and improving your practice 00:15:00 2. Professional roles and responsibilities 2. Professional roles and responsibilities 00:15:00 3. You and your learners mental health and emotional well-being 3. You and your learners mental health and emotional well-being 00:18:00 4. Learners and their needs 4. Learners and their needs 00:25:00 5. Assessment practices and processes 5. Assessment practices and processes 00:25:00 6. Communication 6. Communication 00:18:00 7. Inclusive learning environments 7. Inclusive learning environments 00:19:00 8. Planning and Delivery 8. Planning and Delivery 00:15:00 9. Teaching practice and observations 9. Teaching practice and observations 00:17:00 10. Progression routes 10. Progression routes 00:16:00 11. Study skills Glossary of acronyms Glossary of acronyms 00:18:00 Appendix Appendix 00:24:00 Answers to Activities Answers to Activities 00:15:00 Index Index 00:23:00 Assignment - Mandatory Units Assignment 1: Understanding Roles, Responsibilities and Relationships in Education and Training Assignment 1 - Understanding Roles, Responsibilities and Relationships in Education and Training 00:14:00 Assignment 2: Planning to Meet the Needs of Learners in Education and Training Assignment 2 - Planning to Meet the Needs of Learners in Education and Training 00:10:00 Assignment 3: Delivering Education and Training Assignment 3 - Delivering Education and Training 00:15:00 Assignment 4: Assessing Learners in Education and Training Assignment 4 - Assessing Learners in Education and Training 00:14:00 Assignment 5: Using Resources for Education and Training Assignment 5 - Using Resources for Education and Training 00:09:00 Assignment - Optional Units Assignment 6: Working with Individual Learners Assignment 6 - Working with Individual Learners 00:00:00 Feedback Feedback 00:00:00

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