Description If you like the sound of a career in sales, check out the Sales Skills for Beginners course to find out everything about gaining sales skills, you can leverage forever! The exclusive Sales Skills for Beginners course is designed for beginners to teach the essential sales skills and mindset required to succeed in sales and add value to the customer experience. In this course, you will look at the necessary sales skills needed to get you started in sales and build long-lasting client relationships with your clients. This course will share every crucial step from client targeting and acquisition to after-sales services, developing self-discipline, negotiation and problem-solving skills, including every key area that involves sales. Once you have finished the course, you will develop the right sales skills and mindset to sell to your customers successfully. What you'll learn Get a comprehensive overview of why sales skills matter both in personal and professional life. Gain the ability to build relationships with customers and persuade them to make purchases. Understand the fundamental principles of sales marketing and promotions. Develop the skills to step into unfamiliar or even uncomfortable situations with confidence. Explore quick yet effective ways to boost your product knowledge. Get plenty of expert phone sales tips and tricks. Become an expert salesperson and be able to help customers through the thought process as they investigate what to buy. Understand the real needs of the buyer, which ties to active listening and asking the right questions. Requirements No prerequisite knowledge is required No specialist software/hardware required Students need to be open to new ideas and be ready to take action Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Skills for Beginners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Keep it Simple Sales Skills Introduction FREE 00:02:00 How to use this course 00:02:00 Mindset Attitude 00:01:00 Values 00:03:00 Beliefs 00:05:00 How to Change Beliefs 00:04:00 Goals 00:00:00 Focus 00:02:00 The Extra Mile 00:03:00 Team Player 00:02:00 Accentuate the Positive 00:03:00 Be a Winner! 00:02:00 Organizational Skills Pre-call Research 00:02:00 Gaining Appointments 00:04:00 Pre-call Planning 00:04:00 Route Planning 00:04:00 Prioritizing your Time 00:02:00 Controlling the Controlable 00:03:00 Product Knowledge Know your Products 00:00:00 Features and Benefits 00:03:00 Customer Perception 00:02:00 Sales Calls Beginning Sales Calls 00:03:00 Listening & Question Listening Skills Part 1 00:07:00 Listening Skills Part 2 00:05:00 Uncovering Needs 00:05:00 Closing Sales Calls Closing a Sales Call 00:04:00 Following Up Post Call Analysis 00:05:00 Follow Up Actions 00:02:00 Onwards 00:01:00 Final Thoughts 00:01:00 Other Useful Resources Free Course Offer! 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
SAFe® Agile Product Management: Virtual In-House Training Discover and apply the mindset, skills, and tools you need to create successful products and solutions that are desirable, viable, feasible, and sustainable. The Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe® capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products from inception to retirement using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers all while aligning with your organization's strategy, portfolio, evolving architecture, and solution intent. What you will Learn After completing the class, you should be able to: Use Design Thinking to achieve desirable, feasible, and sustainable outcomes Explore market needs, segmentation, sizing, and competitive landscape Manage value stream economics, including pricing and licensing Use empathy to drive design Apply product strategy and vision Develop and evolve roadmaps Execute and deliver value using SAFe® Explore innovation in the value stream Analyzing your Role as a Product Manager in the Lean Enterprise Continuously Exploring Markets and Users Driving Strategy with Market Segmentation Using Empathy to Drive Design Defining Product Strategy and Vision Creating Roadmaps to Build Solutions Delivering Value Managing Value Stream Economics Creating Innovation in the Value Stream
Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention
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Duration 5 Days 30 CPD hours This course is intended for This course is intended for novice database developers, database administrators, Business Intelligence developers, report creators, and application developers who have an understanding of relational database concepts and have basic Windows navigation skills. Overview Create single table SELECT queries Create multiple table SELECT queries Filter and sort data Insert, update, and delete data Query data using built-in functions Create queries that aggregate data Create subqueries Create queries that use table expressions Use UNION, INTERSECT, and EXCEPT on multiple sets of data Implement window functions in queries Use PIVOT and GROUPING SETS in queries Use stored procedures in queries Add error handling to queries Use transactions in queries This five-day instructor-led course is intended for IT professionals who wish to use the Transact-SQL language to query and configure Microsoft SQL Server. Students are typically database developers and database administrators, but might also be Business Intelligence developers, report creators, or application developers. In this course, students learn how to query single tables, join data from multiple tables, filter and sort data, modify data, use procedures and functions, and implement error handling. Prerequisites Basic understanding of relational databases. Basic Windows knowledge. Module 1: Introduction to Transact-SQL What is Transact-SQL The SELECT statement The WHERE clause Sorting results Calculations CASE expressions Module 2: Joining tables with Transact-SQL The JOIN clause Inner joins Outer joins Self joins and cross joins Module 3: Filtering and sorting results Implement the ORDER BY clause Filter data with the WHERE clause Limit the number of rows returned by a query Implement NULL logic Module 4: SQL Server data types Understand data types Implement string data types Implement temporal data types Module 5: Inserting, updating and deleting data Insert new records Update existing records Delete data Module 6: Using SQL Server functions with Transact-SQL Understand function types in SQL Server Convert data using functions Implement logical functions Work with NULL data using functions Module 7: Aggregating data with Transact-SQL Implement aggregation in SQL Server Group records in SQL Server Filter aggregated data Module 8: Implement subqueries with Transact-SQL Implement scalar and multi-valued sub-queries Implement correlated subqueries Implement existence checks with subqueries Module 9: Create queries that use table expressions Create views Create table-valued functions Implement derived tables Implement common table expressions Module 10: Use UNION, INTERSECT, EXCEPT and APPLY on multiple sets of data Write queries with the UNION operator Write queries with the INTERSECT and EXCEPT operators Write queries with the APPLY operator Module 11: Implement window functions in queries Understand window functions Impement window functions Module 12: Use PIVOT and grouping sets in queries Implement PIVOT in queries Implement grouping sets in queries Module 13: Use stored procedures in queries Query data with stored procedures Interact with stored procedures using input and output parameters Write simple stored procedures Pass dynamic SQL to SQL Server Module 14: Implement programming features in Transact-SQL Understand T-SQL programming elements Implement loops and conditions in T-SQL queries Module 15: Add error handling to queries Understand SQL Server error handling Implemet structured exception handling Module 16: Use transactions in queries Understand database transactions Implement transactions in T-SQL
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Schedule & Cost Control Skills is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Project Management and looks at skills needed to improve in relevant industry or Management. By taking this course you will gain the necessary skills to perform effectively in this field. The Schedule & Cost Control Skills is organised into 19 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 4 Hours, 45 Minutes! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Quick PM Review PM Review 00:13:00 PMI-SP 00:11:00 Time Management Time Management 00:20:00 Schedules 00:21:00 Estimating 00:17:00 Critical Path Method Critical Path Method 00:05:00 Critical Path Model 00:10:00 Resource Leveling 00:13:00 Basic Cost Management Basic Cost Management 00:11:00 Estimating 00:09:00 Introduction to Earned Value Introduction to Earned Val ue 00:13:00 Forecasting 00:12:00 Cumulative Cost Curve 00:05:00 Critical Chain Management Possible Paths 00:17:00 The Results 00:18:00 Possible Paths 00:17:00 Other Cost Calculations Other Cost Calculations 00:14:00 Payback Period 00:07:00 Common Depreciation Conventions 00:12:00 Mock Exam Mock Exam- Schedule & Cost Control Skills 00:20:00 Final Exam Final Exam- Schedule & Cost Control Skills 00:20:00 Assignment Assignment - Schedule & Cost Control Skills 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
About this Training Course Well interventions have a large opportunity to enhance well production if correctly designed and implemented. Conversely, they can have a large negative impact on production if they're not. The Well Intervention & Productivity School (WIPS) is designed to help well intervention specialists, well service supervisors, and petroleum engineers become more aware of the problems that can arise in the planning and execution of well interventions. This 5 full-day course is designed to make those that attend aware of how their job can directly impact the productivity. Early identification of problems in wells and effective interventions to fix problems can have a significant impact by minimising lost oil through formation damage and non productive time. As well as discussing best practice, time will be made available for discussion relating to specific problems that may be affecting fields operated by members of the class. The course is a mixture of informal teaching and lectures. In addition, group exercises are used to reinforce the subjects covered during the lectures. This encourages cross discipline awareness, communication and motivates team building. The course has recently been updated in the areas of Subsea and HPHT interventions. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Upon completion of this course, the participants will be able to: Identify the main reasons for performing well interventions. Identify the main formation damage mechanisms and understand how to prevent them. Improve your knowledge and understanding of well barriers. Improve your knowledge of pumping and stimulation operations. Improve your knowledge of wireline, coiled tubing and hydraulic workover operations. Target Audience The course is aimed at all engineers and contractors involved in the planning and execution of well interventions. This is a school where engineers and supervisors can hone their skills, especially at a time when increased production is a high priority. In the past, course attendees have been a mix of Petroleum engineers, Well Intervention engineers, Reservoir and Drilling engineers, Production Operators, Wellsite supervisors, as well as Geologists. In recent years, delegates have come from a wide range of disciplines and backgrounds. Experience before coming on the course has varied from no field experience and no experience of planning and programming well interventions through to many years working in well interventions. In order to be able to best adapt the course to the delegates expectations, you will be required to submit a pre-course questionnaire upon submission of your registration. Course Level Intermediate Trainer Your expert course leader has over 40 years in the oil industry. During that time, he has worked exclusively in well intervention and completions. After a number of years working for intervention service companies (mostly slickline), he joined BP as an offshore well service supervisor. He was responsible for the day-to-day supervision of well intervention work on many of BP's North Sea platforms and subsea wells. This included coil tubing, e-line, slickline, stimulation and well test operations. An office-based role as a well operations engineer followed. He was responsible for planning, programming and organising of all the well intervention work on the Bruce and later the Magnus fields. In 1995, he moved into completion design. Since then, he has designed many platform and sub-sea completions, often travelling to the rig site to oversee the installation. In addition to his day-to-day work as a completion engineer, he regularly teaches completion and well intervention courses all over the world. He is also the author of the book, Well Control for Completions and Interventions, Gulf Publishing - April 2018. He has also appeared as an expert witness ant the International Court of Arbitration. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
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