43585 Courses in Cardiff delivered Online

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

*** 24 Hour Limited Time Flash Sale *** Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that a recent study by the CIPD found that 80% of UK businesses identified strong administrative skills as a key factor in employee performance? Effective communication and organisation are crucial for any successful office, but do you have the skills to excel? This comprehensive bundle equips you with the essential tools to become a valuable asset in any administrative role. Learn the latest techniques in office management, master the art of minute taking, and gain expertise in document control. Develop your communication skills through dedicated modules on team building, effective emailing, and body language. Finally, solidify your understanding of compliance and risk management. Key Features of the Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Skills and Administration Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Team Building Masterclass Course 02: Communication Building Masterclass Course 03: Effective Communication with Better Email Course 04: Compliance and Risk Management Diploma Course 05: Body Language in the Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss out on this opportunity! Boost your career with this 8-course bundle and set yourself apart in the competitive professional world. This bundle guarantees you a solid foundation and a pathway to upskilling yourself with theoretical, yet extremely essential knowledge. Learning Outcomes of Office Skills, Minute Taking, Document Control Gain a strong foundation in essential office administration tasks. Develop effective minute-taking skills to accurately capture key meeting points. Implement best practices for document control and organisation. Foster strong team dynamics through collaborative strategies. Master the art of clear and concise communication in written and verbal formats. Understand compliance and risk management principles to ensure workplace efficiency. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Office Skills Get a free student ID card with Office Skills Training program (£10 postal charge will be applicable for international delivery) The Office Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills course materials The Office Skills comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Office Skills and Administration Level 7 Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic QLS Course 02: Minute Taking Executive Training Level 5 Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence QLS Course 03: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168.) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals aspiring to develop advanced office skills and administration knowledge. Professionals who wish to improve their minute-taking and document control abilities. Team leads or managers who aim to boost their team building and communication skills. Anyone interested in learning about compliance, risk management, and the importance of body language at work. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 - £35,000 per annum. Executive Assistant - £30,000 - £45,000 per annum. Document Controller - £22,000 - £30,000 per annum. Compliance Manager - £40,000 - £70,000 per annum. Risk Management Specialist - £30,000 - £60,000 per annum. Certificates Advanced Diploma in Office Administration & Skills at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24 Hour Flash Deal **25-in-1 Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency Mega Bundle** Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency package online with Studyhub through our online learning platform. The Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency course provides complete 360-degree training on Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency. You'll get not one, not two, not three, but twenty-five Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency courses are yours for as long as you want them once you enrol in this course This Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency Bundle consists the following career oriented courses: Course 01: Touch Typing Essentials Course 02: Touch Typing Complete Training Diploma Course 03: Touch Typing Complete Drills and Practices Course 04: Advanced Typing Training: Enhance Your Typing Speed and Accuracy Course 05: Legal English Writing Skills Masterclass: Polishing Legal Documents Course 06: Medical Transcription Diploma Course 07: Data Entry Course for Beginners: Building Data Management Skills Course 08: Microsoft Excel Course 09: Email Writing Training Course 10: Report Writing Course 11: Creative Writing Complete Course Course 12: Transcription Training Course 13: Optimizing Office Ergonomics for Productivity Course 14: Electronic Document Management: Efficient Data Handling Course 15: Master Productivity & Time Management In Under 40 Minutes Course 16: Office Skills and Administration Course 17: Effective Communication Skills Diploma Course 18: Business Networking Skills Course 19: Influencing and Negotiation Skills Course 20: Delegation Skills Training Course 21: Time Management Course 22: Leadership Skills Training Course 23: Decision Making and Critical Thinking Online Course Course 24: Emotional Intelligence and Social Management Diploma Course 25: Assertiveness Skills The Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency course has been prepared by focusing largely on Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency career readiness. It has been designed by our Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency Elementary modules, allowing our students to grasp each lesson quickly. The Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency bundle, you really hit the jackpot. Here's what you get: Step by step Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency lessons One to one assistance from Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiencyprofessionals if you need it Innovative exams to test your knowledge after the Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiencycourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency certificate and transcript on the next working day Easily learn the Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency Requirements To participate in this Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency course, all you need is - A smart device A secure internet connection And a keen interest in Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency Career path You will be able to kickstart your Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Efficient Typing Skills: A Comprehensive Course in Keyboard Proficiency career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Overview This course is incredibly elegant to feed psychological feature feeling and confidence needed in an everyday work state of affairs so as to run the team and organisation to attain sensible results. it'll facilitate building your trust and loyalty and enhance your skills and your behaviour additionally it'll facilitate setting objectives, motivating and communicating together with your folks.

The Real Estate Investor course primarily focuses on financial modelling and commercial considerations in the real estate industry across various sectors, geographies, and project types.

Exchange Skills Certificate The Negotiation Skills Certificate course is one that will supply data about how to haggle with anybody in any field all through the United Kingdom. This is a course that offers an escalated strategy for preparing by giving you the devices and showing the abilities that you will need to turn into an expert mediator. The expertise of arranging is one that is prised among employing chiefs as a standout amongst other business abilities to have, and this course will set you up to haggle with partners, other financial specialists, clients, and nearly anybody. Upon fruition, you will can work out any incomprehensible circumstance essentially by depending on what you have realized in this course. Prologue to the Negotiation Skills Certificate While taking this internet instructional class, you will can read for your Negotiation Skills endorsement when it is helpful for you and at your own speed. Numerous understudies keep on working while taking the course, and study in the solace of their own home. At the point when the course is finished, you will take a full different decision test. In the event that you pass, you will acquire your broadly perceived endorsement, which you can print at home, or we will present it on you for an expense. What You Will Learn We have planned the Negotiation Skills Diploma course to give you a full outline on the best way to haggle in the work environment and improve your business standing. This course incorporates the accompanying: An outline of arrangement abilities Data on the components engaged with effective exchange The abilities needed to be a powerful mediator The mental parts of arranging Managing pressure from clients, associates, and bosses during exchanges Making a target list for arranging How arranging and correspondence work inseparably When and how to make concessions when you are arranging Instructions to wrap up exchanges and where to go from that point Advantages of the Negotiation Skills Certificate You will encounter numerous advantages after finishing your online Negotiation Skills Certificate. These advantages include: The ability to concentrate from anyplace with a web or Wi-Fi association. This incorporates at home, on your mid-day break at work, or even at other nearby organizations. When taking this course, you can contemplate when it is advantageous for you. There is no time limit, so you can finish the course in days, weeks, or even months. You can utilize any web associated gadget to consider, including mobiles, tablets and PCs. This course is separated into modules, which make it simple to oversee in parts. This guarantees that you will have the most agreeable learning experience conceivable. Helpful online help is accessible as you study, which guarantees that you will remain focused during the interaction. You will approach the complete schedule, which certifications to give you all you need to put your profession and your arrangement abilities on the road to success. You will have better possibilities while applying for work, as businesses consider arrangement to be as a truly important resource. This is a dependable, confirmed confirmation. The valuing construction of the course is moderate.

Help! I can't Wait to ask for a Break...and more! This workshop is a must for parents, caregivers and professionals working and/or living with people who have complex communication needs. You will learn how to teach critical communication skills that lead to greater independence in the home, work, school and community settings. We review nine specific skills: requesting reinforcers, requesting help, requesting a break, indicating yes and no, waiting, following directions, schedule-following and transitioning. Through lecture, demonstrations, video and participatory activities, you will acquire specific teaching strategies that are relevant for anyone who has limited communication skills, regardless of their communicative modality (e.g., Picture Exchange Communication System [PECS], signing, device use, speech). WHAT YOU WILL LEARN Define functional communication Identify and evaluate nine critical communication skills Design effective teaching strategies to promote these skills independent of modality Incorporate effective visual strategies for all communicators Incorporate critical communication skills into functional activities and routines WORKSHOP DETAILS Agenda: 9:00 AM - 4:30 PM Registration Time: 8:30 AM - 9:00 AM Tuition Includes: Detailed handout with space for note taking, delegate practise/resources pack - value £15 Certificate of Attendance CEUs: 6.0 BACB CEUs; Satisfactory completion of this course requires participants to be present for the duration of the course and to participate in all student responding activities (e.g. questions, role play, quizzes, and surveys). Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.

Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently.

Perfect your math skills with the Functional Skills Maths course. Enhance your understanding of the basics of the

Overview This course is for PR Professionals and for those looking to make a career in PR. Through this course, you will be able to enhance your Communication skills and will learn new Public Relations techniques. Have Effective communication skills is very important if you want to achieve success in PR. PR is all about making relationships within the corporate sector or with the consumers and maintaining them with effective communication skills and techniques.